Property amenity

Reviews of Hotel Elysees 8

3 out of 5
Hotel Elysees 8
16 Rue Cambaceres, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 318 out of 555 reviews" "
Rating 8 - Good. 191 out of 555 reviews" "
Rating 6 - Okay. 30 out of 555 reviews" "
Rating 4 - Poor. 10 out of 555 reviews" "
Rating 2 - Terrible. 6 out of 555 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MESUT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in Apr 2024
Response from Manager on Apr 25, 2024
Dear Mesut,Thank you for your kind feedback.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you again. Best regards,

6/10 Okay

Kelly D, Louisville

Traveled with family
Liked: Cleanliness
It was okay.
Stayed 6 nights in Mar 2024
Response from MANNINO Veronica, Operating Manager on Apr 17, 2024
Dear Guest,Thank you for sharing your experience with us.We're pleased that you had a pleasant stay with us.We hope to welcome you here again.All the best.MANNINO Veronica, Operating Manager

10/10 Excellent

Matthew, Columbia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful and friendly
Stayed 3 nights in Apr 2024
Response from MANNINO Veronica, Operating Manager on Apr 11, 2024
Dear Matthew,Thank you for this positive review.It is heartening to hear that our front desk staff's helpfulness and friendliness stood out during your stay with us. We take great pride in maintaining our rooms to the highest standards of cleanliness, and we're delighted to know that we met your expectations in both the condition of our hotel and the amenities provided in your room. Offering impeccable service is at the core of what we strive for, and it is rewarding to know that our efforts have been recognized.We look forward to welcoming you back for another memorable experience.Best wishes,MANNINO Veronica, Operating Manager

10/10 Excellent

Prescilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for an amazing price, close to transport links. I highly recommend staying here
Stayed 2 nights in Mar 2024
Response from MANNINO Veronica, Operating Manager on Mar 20, 2024
Dear Prescilia,Thanks for this kind review.We're thrilled to hear that our proximity to transport links contributed to a positive stay. It's wonderful to know that the cleanliness of our rooms met your expectations, and we appreciate your kind words about our hotel's condition. Our team is also delighted that you found our service excellent and our room amenities to your satisfaction.We look forward to welcoming you back on your next visit to the City of Light!Warm regards,MANNINO Veronica, Operating Manager

10/10 Excellent

Imelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights and it was perfect including all the necessary things like hair dryer, vanity set etc. House keeping was done every day which was also great. Definitely recommend!
Stayed 3 nights in Dec 2023
Response from MANNINO Veronica, Operating Manager on Jan 2, 2024
Dear Imelda,Thank you for such a positive review.We're delighted to hear that the daily housekeeping met your standards and contributed to a perfect stay. It's also wonderful that the variety of amenities provided in our rooms enhanced your visit. Your recommendation is greatly appreciated and serves as a testament to our team's dedication to service excellence.We look forward to welcoming you back on your next visit!Seasons greetings,MANNINO Veronica, Operating Manager

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, clean hotel, rooms are convenient and big for Paris, bedding is good; very good breakfast with hot and cold food, fresh squeezed juice, good choice of food and hot and cold drinks. Friendly people. Definitely 5 stars. This hotel is 3*, but much better than many 4* hotels
Response from MANNINO Veronica, Operating Manager on Nov 29, 2023
Dear Marina,Please accept our thanks for your kind review regarding your stay.We're delighted to hear you found our rooms, which offer a chic and contemporary style, to be spacious and well-appointed for Paris. Our commitment to providing a tasty and rich breakfast selection is reflected in your appreciation for the variety and quality of our offerings. It's gratifying to know our team's efforts to create a friendly atmosphere have contributed to your enjoyable experience.We look forward to welcoming you back on your next visit to the City of Light!Warm regards,

10/10 Excellent

Leilani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and convenient to everything. Seamless check-in, the property will just send your code to access your room. Definitely will stay in this property if i ever get back.
Stayed 2 nights in Nov 2023
Response from MANNINO Veronica, Operating Manager on Nov 28, 2023
Dear Leilani,Thank you for positively reviewing your stay.We're delighted to hear that the cleanliness of our property met your expectations and that you found our location convenient for all your needs. It's great to know that our seamless check-in process added to the ease of your stay. Our team is also pleased that you would consider staying with us again on your next visit.We look forward to welcoming you back on your next visit to the City of Light!Warm regards,

10/10 Excellent

Cheng Zing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at before 9am with friendly front desk explaining about the check-in time and allowing me to pack and leave my luggage with them. I like that they have lift, the room is clean including the kettle. Nice experience. The only thing is not sound proof..i can hear footsteps from neighbouring room returning. Is not a main concern though.
Stayed 1 night in Nov 2023
Response from Manager on Nov 27, 2023
Dear Cheng,We are thrilled to read your review and appreciate the time you took to share your experience.We're delighted to hear that our front desk team provided a warm welcome and efficiently assisted with your luggage. It's wonderful to know that the cleanliness of our rooms and the amenities, such as the kettle, contributed to a positive experience during your stay. We regret to hear about the noise disturbance and appreciate you bringing this to our attention. Our hotel is committed to ensuring a restful stay, and we will look into ways to improve our noise insulation.We look forward to the opportunity to welcome you back in the future.Warm regards,

8/10 Good

MARIA JESUS

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on Nov 2, 2023
Dear María Jesús,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next visit to the City of Light!Warm regards,

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great bargain and great service
Stayed 3 nights. Good location not far from metro and walkable to great shopping district (Rue Saint Honore). Clean room. Friendly, helpful front desk staff who speak English. Room was a little warm and I couldn’t get thermostat to cool so I just opened balcony door for fresh air. Acceptable for an Oct night, but could be an issue during summer and garbage collection woke us up. For the price, great find. Despite all the media about bed bugs in Paris, none in room 502 as of early-Oct.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 11, 2023
Dear Natalie,Thanks for the time taken to share your experience.We are delighted to hear that you enjoyed our convenient location, clean rooms, and friendly staff. It's great to know that you found our hotel to be a good value and appreciated the proximity to the shopping district and metro stations. We apologize for any inconvenience you experienced with the room temperature and the noise from the garbage collection. Our rooms are equipped with air conditioning, and our staff is always available to assist with any issues. In the future, please do not hesitate to reach out to our 24/7 reception for assistance with the thermostat or any other concerns. We also strive to provide a quiet environment for our guests, and we have noise insulation in all our rooms to minimize disturbances.We hope to have the opportunity to welcome you back for an even better stay in the future. Warm regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Very friendly staff. Great location close to everything. Hotel is clean and well maintained. Excellent value. Highly recommend.
Stayed 5 nights in Sep 2023
Response from Manager on Sep 26, 2023
Dear Kevin,Our sincerest thanks for this positive review of your stay at our hotel.We are thrilled to hear that our friendly staff made a positive impression on you. Our team is dedicated to providing exceptional service, and it's great to know that we met your expectations. We're also delighted that you appreciated our prime location, close to various attractions and shopping areas. It's fantastic to know that you found our hotel to be clean, well-maintained, and excellent value for money.We hope to welcome you back for another enjoyable visit.Best wishes,

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Sep 20, 2023
Dear Vanessa,Thank you for taking the time to share your review.We are sorry that we did not meet the high standards expected of us on this visit and would welcome any feedback on how we could have improved your experience.We hope to welcome you back in the future. Best wishes,

4/10 Poor

Jennifer

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property does supply on-site parking but the parking garage does not have stairs or elevator, so you have to walk up the ramp that you drove down. The A/C was not in one of our rooms and the temperature is controlled at the front desk. At night the A/C cuts off or gets hotter through out the night. The television was not working. Overall would not recommend to people who enjoy air condition and comfort.
Stayed 2 nights in Aug 2023
Response from Manager on Sep 8, 2023
Dear Jennifer,Thank you for taking the time to review your visit.We appreciate that you chose to stay with us.However, we apologize for the inconvenience you faced regarding the parking garage, air conditioning, and television. Our parking facility is indeed designed with a ramp, but we strive to offer a more affordable option compared to public parking in Paris.As for the air conditioning, it is centrally controlled at the front desk, and we are always available to adjust the temperature according to our guests' preferences. We regret that you experienced issues with the television, and we encourage guests to inform our 24/7 reception team of any concerns so that we can promptly address them.We hope we may have the occasion to welcome you back for an improved experience.Kindest regards,

10/10 Excellent

Lylian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel. Staff friendly, close to station and good restaurants.
Stayed 3 nights in Aug 2023
Response from Manager on Sep 8, 2023
Dear Lylian,Thank you for this feedback concerning your recent visit.We are delighted to hear that you found our hotel beautiful and our team friendly.It's also great to know that our convenient location near the station and good restaurants added to your overall satisfaction.We look forward to welcoming you back on a future occasion. Best wishes,

10/10 Excellent

Tai-Wei

Stayed 4 nights in Aug 2023
Response from Manager on Sep 8, 2023
Dear Tai-Wei,Thank you for sharing a review of your stay.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon.Kind regards,

6/10 Okay

JAAFAR

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
some of the staff very rude
Stayed 4 nights in Aug 2023
Response from MANNINO Veronica, Assistant Manager on Sep 8, 2023
Dear Jaafar,Thank you for taking the time to share your experience with us.We are sorry to hear about your experience with some of our staff members. Please know that we take your concerns seriously and will address this issue with our team to ensure that all guests receive the highest level of service. We apologize for any inconvenience this may have caused during your stay.Please don't hesitate to contact us in order to give us more details.We hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful, absolutely, great location, friendly staff. Will return.
Stayed 3 nights in Jul 2023
Response from Manager on Sep 8, 2023
Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay.We are grateful for your kind remarks and for highlighting our location. We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back. Kind regards,

10/10 Excellent

Shamim

Stayed 2 nights in Jul 2023
Response from Manager on Jul 6, 2023
Dear Shamim,Thank you for taking the time to share your opinion with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,

10/10 Excellent

Grace Carolyn, Temple City

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The executive room for a family of 3 is decent for Paris standard. (Queen bed and twin pullout). I was worried to stay here since there weren’t any recent reviews, but I’m glad we took a chance. Clean and recently remodeled room and hotel property. The surrounding area is quiet and we felt safe walking. A block away from metro station and a lot restaurants nearby, but they don’t open early on Sunday. Maybe get the hotel breakfast if staying here. (Can’t review since we didn’t have their breakfast) For our room, 3 carry-ons, backpacks & 1 big luggage barely fit, but we all fit in the elevator-lift. The room had nice working AC, tub, safe, balcony, coffee maker, percolator, and several electrical outlets for devices. As for staff, check-in lady can be a little bit more welcoming to the guest. Luckily, the checkout lady was a lot friendlier.
Response from Manager on Jul 4, 2023
Dear Carolyn,Thank you for providing us with your feedback about your recent stay.We are delighted to hear that you found our executive room to be clean, recently remodeled, and decent for your family of three. It's great to know that you appreciated the quiet and safe surroundings, as well as the proximity to the metro station and various restaurants. We are also glad that you found our room amenities, such as the working AC, tub, safe, balcony, and coffee maker, to be satisfactory.We apologize for any inconvenience you may have experienced during your stay, particularly with the check-in process. We strive to provide exceptional service to all our guests, and we will take your feedback into account to ensure a more welcoming experience in the future. Regarding breakfast, we do offer a tasty and rich selection of hot, cold, sweet, and savory items, available from 6:30 to 10:30 on weekdays and until 11:00 on weekends. We hope you will consider trying it during your next visit.We sincerely hope that you will return on another occasion in the future. All the best,

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The front staff were extremely friendly, the room was amazing- very comfortable bed, amazing pillows. The location was perfect- close to the metro, close to bakeries and restaurants. Close to Champs d’Elysee, walking distance to Jardin Tuilerie. Honestly, couldn’t ask for a better stay for our first nights in Paris to explore.
Stayed 2 nights in Jun 2023
Response from Manager on Jun 27, 2023
Dear Megan,It was a pleasure to receive this great review.We appreciate your kind words about our convenient location and are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.We look forward to welcoming you back on your next visit to the City of Light!Warm regards,

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Manager on Jun 17, 2023
Dear Alfredo,Thank you for this great review.It is rewarding to know that you had such a pleasant experience with us.We look forward to seeing you again on another occasion.Best wishes,

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved the courtyard view we had from room. Peaceful nights sleep. Bed was very comfortable. Decor of the hotel. Unless you asked the person on reception, you were given no info like where to find a taxi or nearest and recommended places to eat, or procedure if you wanted breakfast. When we checked out early morning 6.30am no one on reception, we waited awhile then the lady getting breakfasts ready had to go find someone as we had to pay our final bill and hand keys over whilst the taxi was waiting outside for us.
Stayed 2 nights in May 2023
Response from Manager on Jun 13, 2023
Dear Andrea,Thank you for this review of your recent stay.We are delighted to hear that you enjoyed the view from your room and found the bed to be comfortable. Our concierge service is always available to offer practical advice and tourist tips, however, we will ensure that breakfast procedures are communicated at check-in. We regret the inconvenience you experienced during check-out. Our reception is staffed 24/7, and we will ensure that our team is more attentive to guests' needs in the future.We hope to welcome you back in the future.Best regards,

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from Manager on Jun 13, 2023
Dear Alfredo,Thank you very much for this positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,

10/10 Excellent

Rebecca, Chertsey

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. As a solo female traveller, I felt safe and at home. For my short weekend stay, the hotel had everything I needed and was in a brilliant location. I’d definitely consider staying again.
Stayed 3 nights in May 2023
Response from Manager on May 31, 2023
Dear Rebecca,Thank you for taking the time to review your stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on your next visit to the City of Light!Warm regards,

10/10 Excellent

Leigh Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Room was cute, bathroom was clean, lots of amenities.
Stayed 3 nights in Apr 2023
Response from Manager on Apr 29, 2023
Dear Ann,Thank you for positively reviewing your stay.We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold.We look forward to welcoming you back on your next visit to the City of Light!Warm regards,

10/10 Excellent

Elimay, Hamburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for Paris!!!
Stayed 2 nights in Apr 2023
Response from Manager on Apr 21, 2023
Dear Guest,Thank you for taking the time to review your stay.We are delighted that everything met your expectations during your time with us.We look forward to welcoming you back again soon. Best regards,

8/10 Good

OMRAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel good location and very friendly staff
Stayed 3 nights in Apr 2023
Response from Manager on Apr 14, 2023
Dear Omran,Thank you very much for this kind review.We are delighted that our location was ideal for you and thank you for your kind mention of our team.We look forward to welcoming you back on a future occasion. Best wishes,

10/10 Excellent

NGA SIN CYNTHIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2023
Response from Manager on Apr 14, 2023
Dear Nga,Thank you for this kind review about your recent visit.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back on your next visit to the City of Light!Warm regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem tucked away in Paris
Clean room, good location, parking on site, friendly staff, and affordable!
Stayed 1 night in Apr 2023
Response from Manager on Apr 11, 2023
Dear Guest,Thank you for this great review.We are so pleased you enjoyed your stay and that we were able to meet all of your expectations. Thank you for mentioning our central location; we are delighted to know that you found this to be ideal.We look forward to welcoming you again. Best wishes,

8/10 Good

kirsten

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room Water not hot in shower. Challenging after a marathon
Stayed 3 nights in Mar 2023
Response from Manager on Apr 11, 2023
Dear Kirsten,Thank you for taking the time to share your experience at our hotel.It is a pleasure to know you appreciated the comfort of your room, however, we apologise for any inconvenience you faced with the shower.Please do not hesitate to notify our team of such concerns at the time so that we may find a comfortable solution.We hope we may have the chance to welcome you back in the future. Kindest regards,

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Manager on Mar 28, 2023
Dear Jessica,Thank you for this positive feedback.Your kind words about our team are much appreciated and encourage us to continue maintaining our high standards of service.We hope that you will visit us again in the future. Kind regards,

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2023
Response from Manager on Mar 25, 2023
Dear Robert,Thank you for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We all hope to welcome you back in the future.Best wishes,

2/10 Terrible

Shehzad

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Its a terrible bery small place with bathroom space almost that small that child can hardly take a bath. Toulet space so tiny that u cant stand up or sit down wighout hitting anything
Stayed 3 nights in Mar 2023
Response from Manager on Mar 21, 2023
Dear Shehzad,Thank you for taking the time to review your visit.We are sorry your stay was not as enjoyable as we would have liked. We do have varying categories of rooms with different sizes and would have been happy to help you find a room better suited to your requirements; please let us know your preferences on your next visit.We hope we may have the occasion to welcome you back for an improved experience.Kindest regards,

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, good amenities, well located.
Stayed 3 nights in Mar 2023
Response from MANNINO Veronica, Assistant Manager on Mar 21, 2023
Dear Emma,Thank you for taking the time to review your stay.We are pleased that you found our location ideal for your needs.We look forward to welcoming you back on a future occasion.Best regards,MANNINO Veronica, Assistant Manager

10/10 Excellent

Erika L. Almaraz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a good location, close des Champs Elysees walking. Just the trash in the streets made the visit disagree.
Stayed 2 nights in Mar 2023
Response from Manager on Mar 21, 2023
Dear Erika,Thank you for taking the time to share your feedback.We are delighted that you enjoyed your stay with us and found our location convenient for your trip.We hope we may have the chance to welcome you back in the future. Kindest regards,

10/10 Excellent

Allaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family & I loved this hotel. It was the perfect stay for getting some rest and a really clean and safe space. The staff was super friendly and we felt like we were in a hidden gem. Honestly made of our first time in Paris feel like a dream. We were able to walk almost every we needed from this location. We would definitely recommend this stay!
Stayed 4 nights in Feb 2023
Response from G. Willer Koné, General Manager on Mar 2, 2023
Dear Allaine,Thank you very much for your kind review.We aim to give the best experience to our guests, and it is rewarding to know that you had a pleasant stay and found our location ideal for your trip. We look forward to welcoming you back on a future occasion. Best wishes,G. Willer Koné, General Manager

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2023
Response from G. Willer Koné, General Manager on Jan 21, 2023
Dear Lawrence,Thank you for such a positive review.We are glad that you had a pleasant stay with us and appreciated our high standards; your satisfaction is our highest reward.We look forward to welcoming you back on a future occasion. Best wishes,G. Willer Koné, General Manager

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from MANNINO Veronica, Assistant Manager on Mar 8, 2023
Dear Michel,Thank you for your review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you again soon.Best wishes,MANNINO Veronica, Assistant Manager

10/10 Excellent

ANDREW

Response from MANNINO Veronica, Assistant Manager on Mar 7, 2023
Dear Andrew,Please accept our sincere thanks for this kind review.We are pleased that we were able to meet your expectations.We would love to welcome you back in the future. Very best wishes,MANNINO Veronica, Assistant Manager

10/10 Excellent

Ning

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10-20mins walk to the centre of everything. Supermarket right next to it and also many restaurants all around it. Pretty much walked everywhere during our trip here : ) Beds were comfortable and room is spacious~
Response from G. Willer Koné, General Manager on Jan 3, 2023
Dear Ning,Thank you for this positive review.We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback.We look forward to welcoming you again soon.Best wishes,G. Willer Koné, General Manager

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, the staff is very friendly and accommodating, and the room is well maintained. Totally recommend this place and I would stay there again!
Response from G. Willer Koné, General Manager on Dec 16, 2022
Dear Eduardo,Thank you for taking the time to review your stay.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.Thank you again; we look forward to welcoming you back in the future.Kind regards,G. Willer Koné, General Manager

10/10 Excellent

Rosita

Stayed 1 night in Dec 2022
Response from G. Willer Koné, General Manager on Dec 10, 2022
Dear Rosita,Thanks for your high rating of our hotel.We are glad your stay was perfect.Thank you again.We look forward to welcoming you again. Best regards,G. Willer Koné, General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place. Room was spacious for a hotel in Paris. Great location, 15 min walk to Champs Élysées, 5 min walk to the metro. Apart from under the toilet seat lid that was dirty, the room was super clean.
Stayed 2 nights in Nov 2022
Response from G. Willer Koné, General Manager on Dec 6, 2022
Dear Guest,Thank you for taking the time to share your feedback.It is a pleasure to know that your room suited you in terms of space and that you found our location to be convenient for your needs.While we are glad that you also appreciated the high standards of your room, we have taken note of your comment which will be addressed with our housekeeping team. Thank you for bringing this to our attention.We hope to welcome you back again.Kindest regards,G. Willer Koné, General Manager

10/10 Excellent

joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay. Staff lovely and friendly. Very fast check in and check out. Room was amazing modern and clean. Great location
Stayed 2 nights in Nov 2022
Response from G. Willer Koné, General Manager on Dec 1, 2022
Dear Joanne,Thank you for such a positive review.We are glad to know that everything about your stay met your expectations and that you appreciated our strategic location.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back.Best wishes and Merci,G. Willer Koné, General Manager

10/10 Excellent

Olivia

Stayed 2 nights in Nov 2022
Response from G. Willer Koné, General Manager on Feb 25, 2023
Dear Olivia,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We hope to see you again. Kind regards,G. Willer Koné, General Manager

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic central Paris hotel
Very comfortable bed Lovely staff who were very helpful throughout our stay Rain shower and normal shower Spacious room Great choice of hot or cold buffet breakfast Amazing location only short 5 minute metro
Stayed 3 nights in Nov 2022
Response from G. Willer Koné, General Manager on Nov 17, 2022
Dear Ed,Thank you for this positive review of your stay with us.We appreciate your kind words about our convenient location and are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.We all look forward to the pleasure of welcoming you back soon! Our kindest regards,G. Willer Koné, General Manager

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from G. Willer Koné, General Manager on Nov 12, 2022
Dear Nicholas,Thank you for taking the time to rate your stay.We are very sorry not to have been able to meet your expectations.We would appreciate it if you could provide us with some more information.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,G. Willer Koné, General Manager

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the wifi, it was intermittent.
Stayed 2 nights in Oct 2022
Response from G. Willer Koné, General Manager on Nov 3, 2022
Dear Mark,Thank you for your feedback about your stay.We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible.However, we have noted your comments regarding the internet service. It is regrettable that you did not make us aware of this during your stay as our technician would have been happy to have intervened.Nevertheless, we are glad that the high standards we set ourselves met your expectations.We look forward to welcoming you back. Best wishes,G. Willer Koné, General Manager

10/10 Excellent

Khadija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from G. Willer Koné, General Manager on Nov 3, 2022
Dear Khadija,Thanks for giving us a perfect rating.We are glad we were able to meet all your requirementsAgain, thank you very much.We look forward to welcoming you again. Best regards,G. Willer Koné, General Manager

8/10 Good

SPENCER, LA CANADA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Hotel clean. Rooms were a little small
Stayed 2 nights in Oct 2022
Response from G. Willer Koné, General Manager on Oct 25, 2022
Dear Spencer,We thank you for sharing this feedback with us.We regret that the size of your room did not completely meet your expectations. Perhaps our reception team may assist you in selecting one of our larger rooms on your next visit?We are otherwise delighted that you enjoyed your stay with us, the acknowledgement of the quality of service from a recent guest is always appreciated and encourages us to constantly improve our performance.We hope to welcome you back for an improved experience in the future.Best wishes,G. Willer Koné, General Manager