Our stay was overall quite good, however we got a hotel room in first floor, even though we paid extra to have a room that was supposed to overview the city. We also got room next to the eating area, and therefore there was a lot of noise from early in the morning and the worst screaming/singing were actually from the people working in the cafe! Most people spoke very good English, at lest the one in the re reception and the room was clean/nice. But the cleaners forgot to give us our duvet the first day and new towels etc so we always had to go ask for something.The price was also a bit high, but when we talked to the people working there they told us that It would have been cheaper booking through them, so that's something I would recommend to others. They also said that it would not have been a problem to change room if we wanted to, so I would recommend asking for a room further up in the building as well.