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Reviews of Elephants Lodge - Bellevue Forest Reserve

3.5 out of 5
Elephants Lodge - Bellevue Forest Reserve
C\O N10 and Alicedale Turnoff, Paterson, Eastern Cape

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Yuliya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was left stranded outside the gate with no access no instructions. Gate would not open even though wr drove up to it. Phone lines dead. Had no option but to drive away feeling very sad and extremely dissapointed. Drove off into the dark desert looking for a last minute booking which ended up being 1.5 hours drive away. Management said no refund once they finally contacted us in a new telephone number that neither us or hotels.com had been provided with. Still waiting for some sort of apology for ruining the last night of our holiday
Stayed 1 night in Nov 2019

10/10 Excellent

Gilboa

Great hospitality in a remote place
Loodt was very helpful. He suggested to pick us in the night from a nearby train station, on a short notice and with no extra payment. The staff were great and kept adapting to the young kids food request (great Lasagna!) The garden is a magnificent place for kids - lots of nice paths to run in between. The remoteness has its advantages -sky full of stars in the evening
Stayed 3 nights in Aug 2018
Response from Loodt on Nov 16, 2018
Hello Gilboa, thanks for the good review. We are happy that you enjoyed your stay with us and hope to see you again soon! Be Safe!

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Loodt on May 1, 2020
Dear Kari, Thanks for you review, we do appreciate it. Hope you stay was what you expected. Hope to see you again soon. All the best!

6/10 Okay

Katharina

Die Lodge liegt sehr schön,toller Ausblick, aber der ganze Ablauf ist noch verbesserungsfähig.
Stayed 2 nights in Mar 2020
Response from Loodt Buchner on Mar 15, 2020
Wir freuen uns über Ihre Bewertung, wir freuen uns über das ehrliche Feedback. Vielen Dank. Bitte senden Sie uns eine E-Mail, damit wir sehen können, wo wir unseren Service und unser Angebot verbessern können. Alles Gute!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

ISABELLE

Traveled with group
Liked: Cleanliness
Đécevant
L'hotel est en cours de renovation. Malheureusement, nos 2 chambres ne l etaient pas encore ! Salle de bain minuscule avec toilette incluse. On nous a proposé de faire un petit tour dans la réserve en 4x4. Cela nous a été facturé 300 Rand soit env 18,50 euros par personne:pour 45 mn: tres cher pour voir 2 springboks. Globalement, tres décevant...il n'y a aucun intérêt à être hébergé dans cet hôtel car les safaris se font dans les réserves privées des environs
Stayed 2 nights in Nov 2019

4/10 Poor

FRANCOISE

Traveled with group
Liked: Cleanliness, staff & service
On vous propose une balade dans la reserve et surprise au checn out balade d1h facturee 300rand par personne. Excessif quand vous payez 328 a addo pour la journée. Repas du soir non inclus dans le prix avec hotel .com et facture 250 rand par personne. Pas d'animaux oj pej de vusible dsnw la eeserve. Tres decus.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau site, chambres très agréables et bonne restauration.
Stayed 3 nights in Dec 2018
Response from Loodt Buchner on Jan 7, 2019
Merci pour votre avis, nous apprécions vos commentaires. J'espère vous revoir bientôt! Voyager en sécurité.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Charmaine on Dec 3, 2018
Dear Stefan Thank you for your great rating! We are a super pleased that you enjoyed your stay with us and look forward to hosting you again sometime soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
Als Highlight unserer Südafrika Reise haben wir uns den Addo National Park vorgenommen. Ausgangspunkt für uns war die Lodge. Wir würden sehr freundlich empfangen. Der Service war super. Die Gastfreundschaft war sehr angenehm. Die Zimmer sind sauber und sehr aufgeräumt. Die Matratzen sind gut. Das Inventar ist etwas älter, jedoch insgesamt sehr gut. Das Frühstück ist sehr familiär und ein guter Start in den Tag!
Stayed 3 nights in Jan 2018
Response from Loodt on Jan 29, 2018
Thank you for your generous review. Hope to see again soon.