2 outdoor pools, open 11:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews of Porto Rio Hotel Casino

4 out of 5
Porto Rio Hotel Casino
Rio, Patras, Peloponnese

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 81 reviews" "
Rating 8 - Good. 31 out of 81 reviews" "
Rating 6 - Okay. 14 out of 81 reviews" "
Rating 4 - Poor. 6 out of 81 reviews" "
Rating 2 - Terrible. 7 out of 81 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Sep 2023

2/10 Terrible

Vasilios

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible property. Horrible conditions nothing like the pictures. Very run down and old worn out furnishings that are outdated. Would not recommend at all to anyone.

4/10 Poor

Christos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor maintenance, needs updating
Stayed 1 night in Jul 2023

2/10 Terrible

vasilios

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was run down. Upon arrival the lights were off in the lobby, no AC, and the guest in front of us was complaining about something as did the one after us. I expected to see antiquities in Greece but I did not expect the hotel to be one of them. The Casino was boarded up ( false advertising). The hallways were dirty and dimly lit. The room was dirty and falling apart, The AC was not working properly in the middle of a historic heat wave, and only one AC unit even though it was a two room “suite”. I was ready to leave immediately but after a 16 hour trip decided to stay the night and make other arrangements in the morning… big mistake. At 5:30am the AC decided to fully give up on this hotel as well, with a violent clatter that probably woke up the whole floor. I honestly felt so uneasy and distraught. We couldn’t get out of there fast enough.
Stayed 6 nights in Jul 2023

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and nice hotel. Enjoyed my stay. Will return.
Stayed 1 night in Sep 2022

6/10 Okay

Peter

Liked: Cleanliness, staff & service, room comfort
Isolated resort for families and kids.
Beach had rocks. Limited fast food for dinner.casino closed. Lots of kids. Old hotel redone. Patra more than 10 km away. Isolated area with no outside restaurants nearby. View of Rio bridge was great.
Stayed 2 nights in Aug 2022

2/10 Terrible

Kalliopi, Astoria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at this property was completely rude and disrespectful. We were originally given the wrong room and then bugs were found in our new room
Stayed 4 nights in Aug 2022

8/10 Good

Athanasios

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Helpful staff. Beautiful beach view
Stayed 2 nights in Aug 2022

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, nice location. Very relaxing environment. Not much near by walking distance if you want shops, restaurants etc
Stayed 4 nights in Jul 2022

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed stay with great beach
Great view from the room, nice size room, had everything I needed. Breakfast had many options and was fresh and tasty. Beach and pool were amazing.
Stayed 3 nights in Jul 2022

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Jun 2021
Response from Iordanis Karachanidis, Front Office Manager on Jul 4, 2021
Dear Alexander, Thank you for your review. We hope to see you again in the future. Kind regards,

8/10 Good

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel good llcation
Nice hotel good location poor breakfast
Stayed 1 night in Sep 2020
Response from Reservation department on Oct 1, 2020
We thank you for your stay and for your comments.

4/10 Poor

Panagiotis

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Cheap but not nice
Definitely not a 4 star. Location is good bed comfortable and the beach infront was nice and that’s about it. Service was bad some even rude. One night there was no running water all over the property. Since there is a Casino in the premises there is still a smell of cigarette all over the place and rooms. Breakfast was very basic and COVID rules very relaxed. Wouldn’t go back
Stayed 2 nights in Aug 2020
Response from RESERVATIONS on Aug 7, 2020
Dear Panagiotis, First of all we would like to thank you for your stay in our hotel and for your comments. We are very sorry, you did not enjoy your stay. Regarding the problem with the water, as per our conversation, during your stay, we informed you, that the problem was caused from the city ​​main water supply and not from the hotel. Regarding the hygienically protocols for covid-19, we are surprised to hear that you did not notice all the measures taken to keep our customers and our staff safe and due to this situation , sometimes, customers getting annoyed with all this stringency, from our staff. We thank you once more for your comments and for your stay to our hotel. Kind regards, Reservation Department

8/10 Good

ILIAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

yehuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior breakfast
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the rooms were large, we had a lovely view over the pool,sea and the bridge. A great place to stay and explore the area. Food was really good with great choices for breakfast and lots of restaurants within walking distance, we spent 10 days here and explored the area we were pleased we had hired a car, it we drove over the bridge and took the car over on the ferry. The staff were very friendly and helpful our 10 day holiday was great and I would stay again at the hotel
Stayed 11 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel. Very good food ! Casino option for the gamblers!
Stayed 2 nights in Nov 2018
Response from Evagelia Papakosta - Reservation Departmen on Nov 14, 2018
Dear Dimitrios, We thank you for your kind words, and we are looking forward to welcome you in our hotel again. Kind regards, Evagelia Papakosta - Reservation Department

8/10 Good

Labinot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Chris

Overall pretty good for the price.
The hotel was clean with helpful staff. The rooms were basic, but the hotel has 2 swimming pools and is right on the beach. There is a poolside bar which is handy but expensive, it cost E3.50 for half a pint of local pils. The breakfast was fantastic! There is a Casino attached with slot machines and roulette, blackjack tables etc. Drinks are free if you're playing. It's not noisy, so don't worry about being disturbed by it.
Stayed 1 night in Sep 2018

8/10 Good

Steven

Pleasant no fantastic.
Only stayed one night for work, hotel is more geared for holiday stays. Hotel communal areas were all very good. However the rooms are dated and could do with being refurbished. Bar prices were also high, cheaper in Athens city centre. Staff were both friendly and helpful.
Stayed 1 night in Sep 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for R&R
Great choice for a few days stay on the beach. I would stay here again in a heartbeat.
Stayed 2 nights in Jun 2017

4/10 Poor

Steven, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Why Patra?
We spent 6 nights at Patra. Internet patchy and poor quality. Main pool nice but had the early morning late night constant hum of senseless music. Room had little or no hot water despite attempts to get it rectified. Breakfast buffet entertaining - food ok. Staff were very nice and professional.

6/10 Okay

Joseph, London

Liked: Cleanliness
Decent but could be better
This hotel wasn't actually my choice, I was told to stay here for a wedding and it was okay. The pool and beach are fun and the café and pool bar are nice enough but the hotel in general was a little shabby, could do with some work, the room temperatures were variable and the service was ordinary. The casino is big but limited in games, there are some very nice restaurants a short walk down the sea front but no shops or facilities I could find in the area, would be nice to hire a jet ski or boat . . .

2/10 Terrible

Jeremiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cigarette stench throughout
The entire Hotel smelled of cigarettes. I asked about it being a non-smoking room and was assured it was, but the room stunk of cigarettes. Other rooms we were shown all stunk. To top it off, the front desk only said they were charging us no matter what when we said we couldn't stay. The employee argued with us and didn't care in the least about the situation. Very unprofessional, worst part of the entire vacation.

8/10 Good

Phil, Sofia, BG

Liked: Cleanliness
The boking was not correct due to the recptionist lady, although my expedia booking was made correctly. Rooms are renovated and OK. bathroom is very old fashined and not renovated 15 years maybe.

2/10 Terrible

Stelios, Chicago

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not much to de desired
Public areas are nice but the rooms,including the "renovated" ones are dismal,in spite of some rooms with spectacular views. There is a beach tavern that is only open for lunch with a limited choice of fairly nice Greek food. The buffet breakfast,served in the main dining room is beyond terrible and the service is non existent. The hotel is totally mis-rated as a four star. We could not wait to leave.

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Acceptable
Old hotel adequately renovated. Missing attention to details

6/10 Okay

Andreas, Pennsylvania

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
A nice hotel that could have been better...
Events during my stay: 1) I booked a bungalow but since it was very windy and rainy, they put me into the main hotel room without extra charge. Good thing. 2) I asked to leave early and while at first they said I wouldn't have to pay for the last night, they finally made me pay... I wouldn't mind if they said that from the beginning, but changing their mind, was not the best in my opinion. 3) The hotel lobby and the corridors to the rooms smell really bad from smoke. (even my room smelled smoke) Very bad thing. Overall, a nice hotel, but definitely it can be better. The breakfast was really good. The room spacious. If it wasn't the smoke smell I would have return for sure, but now I will consider my options before going back.

8/10 Good

Paul, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend - very nice beachside resort - great place to relax
The hotel was great - great facilities, friendly and helpful staff, great food and right by the beach. We picked up a special on Expedia for the cottages but were upgraded when we arrived. The lifts are small and tricky - the doors are on each floor!!?? Also the beach is pebbly but it's nevertheless a great location to relax. Paul

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Alles ok
Stayed 1 night in Oct 2023

6/10 Okay

Christian

Stayed 1 night in Sep 2023

8/10 Good

Ulrich

Stayed 1 night in Sep 2023

8/10 Good

Ulrich

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Andrea

Stayed 1 night in Jul 2023

8/10 Good

Lorenzo

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reservation Manager on Jun 7, 2023
Σας ευχαριστούμε για την διαμονή σας.θα χαρούμε σας ξαναδούμε στο επόμενο ταξίδι σας.Με εκτίμηση,Porto Rio Hotel team

6/10 Okay

Ulrich

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Alles sehr in die Jahre gekommen. Mein Zimmer mit tollem Meerblick hatte einen bestimmt 20 Jahre alten völlig verkommenen Laminatboden. Die Wände übersäht mit kleinen Toten Spinnen und totgeschlagenen Mücken. Möbel und Fernseher ok, ebenso das Bad obwohl auch das Alter sichtbar ist. Mehrere Wasserschäden im Zimmer waren nur halbherzig ausgebessert. In diesem Hotel besteht erheblicher Renovierungsbedarf. Sauberkeit kann man allerdings auch so herstellen. Leider liegt das Hotel ausgezeichnet, wasmeine beruflichen Aktivitäten in Patras/Rio angeht, sodass ich auch weiterhin dort nächtigen werde.
Stayed 1 night in May 2023

10/10 Excellent

Luuk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keurig hotel met mooi uitzicht op de rivier
Stayed 1 night in May 2023

8/10 Good

ATHANASIA

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Konstantinos

Stayed 1 night in Jul 2022

6/10 Okay

Giannoula

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

angelos

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Front Office Manager on Jun 15, 2021
Dear valued guest, thank you for your good review. We will await you next time to provide you once again our services. With regards, Iordanis Karachanidis, Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Anastasios Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020
Response from RESERVATIONS DEPARTMENT on Aug 17, 2020
Σας ευχαριστούμε για την διαμονή σας. Με εκτίμηση, Porto Rio Hotel

10/10 Excellent

ILIAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019