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Reviews of The Beverly Hotel Pattaya

4 out of 5
The Beverly Hotel Pattaya
59/35 Moo 10 Phratamnak Rd., South Pattaya, Pattaya, Chonburi

Reviews

6.8
Rating 10 - Excellent. 23 out of 125 reviews" "
Rating 8 - Good. 39 out of 125 reviews" "
Rating 6 - Okay. 32 out of 125 reviews" "
Rating 4 - Poor. 15 out of 125 reviews" "
Rating 2 - Terrible. 16 out of 125 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sridhar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very friendly and helpful. Accessible to everything . Food options at the Hotel.were great including bar access. They treated us like Royalty. Always stay here for my future visits.
Stayed 1 night in Jan 2024
Response from Hotel Management Team on Jan 13, 2024
Dear Mr. Sridhar,We're glad to hear you had an enjoyable stay at our hotel. We would love to have the opportunity to take care of you longer on a future occasion so please do consider a longer stay next trip. Thank you for taking the time to share your feedback and we hope to welcome you back again soon.Sincerely yours,Hotel Management Team

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from hotel to walking street.
Stayed 3 nights in Dec 2023
Response from Hotel Management Team on Jan 13, 2024
Dear Mr. James,We're glad to hear you had an enjoyable stay at our hotel. We would love to have the opportunity to take care of you longer on a future occasion so please do consider a longer stay next trip. Thank you for taking the time to share your feedback and we hope to welcome you back again soon.Sincerely yours,Hotel Management Team

10/10 Excellent

Alphonse das aswin

Stayed 4 nights in Oct 2023
Response from The Beverly Hotel Pattaya on Nov 1, 2023
Dear Alphonse das aswin ,Thank you very much for choosing to stay at The Beverly Hotel Pattaya. We believe that overall, your stay was pleasant, and you were well accommodated by our team and all your comment is remarked for the further action. And we look forward to seeing you again.Best regards,The Beverly Hotel Pattaya

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central spot friendly staff.
Stayed 2 nights in Sep 2023
Response from Hotel Managemanagement Team on Sep 28, 2023
Dear Ryan,Thank you very much for choosing to stay at The Beverly Hotel Pattaya. We believe that overall, your stay was pleasant, and you were well accommodated by our team and all your comment is remarked for the further action. And we look forward to seeing you again.Best regards,The Beverly Hotel Pattaya

6/10 Okay

Dennis

Liked: Staff & service, property conditions & facilities, room comfort
Dejligt hotel, MEN !!
Dejligt hotel med god beliggenhed i Pattaya. Lækker mad og fantastisk personale, men desværre skæmmes det lidt af at der er mange mennesker som ikke opfører sig ordentligt. De bader i poolen i beskidt tøj eller underbukser. Fester i poolen og brugen den som askebæger. Personalet virker opgivende eller vælger profit, ved ikke hvilket. Vil desværre ikke komme tilbage på et ellers skønt hotel
Stayed 3 nights in Jul 2023
Response from Hotel Managemanagement Team on Sep 8, 2023
Dear Dennis,Thank you for taking the time to share your feedback about your recent stay at The Beverly Hotel Pattaya. We sincerely appreciate your kind words about our hotel's location, delicious cuisine, and our fantastic staff. Your compliments mean a lot to us, and we're delighted to hear that you found these aspects of your experience enjoyable.However, we are truly sorry to hear about your concerns regarding the behavior of some of our guests during your stay. We take such matters seriously, as we want all our guests to have a pleasant and comfortable experience during their time with us.We would like to assure you that we are actively addressing these issues to ensure that all our guests can fully enjoy our facilities without any disruptions caused by the behavior of a few individuals. Our team is working diligently to enforce our pool rules and maintain a clean and respectful environment for everyone.We apologize if our staff's response seemed inadequate during your stay, and we are committed to improving our approach to addressing such situations in the future. Your feedback is invaluable in helping us make the necessary improvements to ensure the highest level of guest satisfaction.We genuinely hope that you would reconsider and give us another opportunity to host you in the future. We are confident that your next visit will reflect the wonderful experience that you deserve at The Beverly Hotel Pattaya.Once again, thank you for your feedback, and please do not hesitate to reach out to us if you have any further comments or suggestions. We value your input and hope to welcome you back soon for a more enjoyable stay.Warm regards,The Beverly Hotel Pattaya

8/10 Good

Ogheneotsuko K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from The Beverly Hotel Pattaya on Jun 27, 2023
Dear Ogheneotsuko K,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your review and the score of 4 out of 5.We are delighted to hear that overall, you had a satisfactory experience during your stay. Your feedback helps us identify areas where we can continue to improve and provide even better service.We apologize for any inconvenience you may have experienced, and we will address these points with our team to ensure we enhance the guest experience in the future.Thank you once again for your feedback and support. We look forward to welcoming you back to our hotel in the future.Best regards,The Beverly Hotel Pattaya - Management

8/10 Good

JIHWAN

Stayed 5 nights in May 2023
Response from The Beverly Hotel Pattaya on May 29, 2023
Dear Sir/Madam,We're glad to hear you had an enjoyable stay at our hotel. We would love to have the opportunity to take care of you longer on a future occasion so please do consider a longer stay next trip.Thank you for taking the time to share your feedback and we hope to welcome you back again soon.Sincerely yours,Hotel Management Team

6/10 Okay

Sean

Liked: Staff & service
I felt like I was staying in a brothel.
Stayed 12 nights in Mar 2023
Response from The Beverly Hotel Pattaya on Apr 3, 2023
Dear Sean,Thank you for staying with us and sharing you concern. First of all, on behalf of our management team we're honestly sincere apologize for the inconvenience that you have experienced during stayed with us. We are sorry to read that your experience did not meet your expectations.Rest assured that we have not only taken note of your comments but will address them by looking into details in improving every aspect of our product and service.These constructive feedbacks will enable us to strive towards continuous services and improvements in the future. We will work harder to serve you another better experiences with us on your next visit back.Again, please accept our sincere apologize for any inconvenience caused.Sincerely yours,The beverly hotel management team.

10/10 Excellent

Lee Michael

Stayed 6 nights in Mar 2023
Response from The Beverly Hotel Pattaya on Mar 16, 2023
Dear Mr. Lee Michael,We're glad to hear you had an enjoyable stay at our hotel. We would love to have the opportunity to take care of you longer on a future occasion so please do consider a longer stay next trip.Thank you for taking the time to share your feedback and we hope to welcome you back again soon.Sincerely yours,Hotel Management Team

10/10 Excellent

Karan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience.. stayed for the 2nd time and it was as expected.
Stayed 4 nights in Dec 2022
Response from The Beverly Hotel Pattaya on Dec 29, 2022
Dear Mr. Karan,We're glad to hear you had an enjoyable stay at our hotel. We would love to have the opportunity to take care of you longer on a future occasion so please do consider a longer stay next trip.Thank you for taking the time to share your feedback and we hope to welcome you back again soon.Sincerely yours,Hotel Management Team

10/10 Excellent

Micah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel staff friendly and location Definitely I will come again
Response from The Beverly Hotel Pattaya on Dec 22, 2022
Dear Micah,We're glad to hear you had an enjoyable stay at our hotel. We would love to have the opportunity to take care of you longer on a future occasion so please do consider a longer stay next trip.Thank you for taking the time to share your feedback and we hope to welcome you back again soon.Sincerely yours,Hotel Management Team

10/10 Excellent

Shivam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Response from The Beverly Hotel Management team. on Nov 10, 2022
Dear Mr. Shivam,We're glad to hear you had an enjoyable stay at our hotel. We would love to have the opportunity to take care of you longer on a future occasion so please do consider a longer stay next trip.Thank you for taking the time to share your feedback and we hope to welcome you back again soon.Sincerely yours,Hotel Management Team

6/10 Okay

Atif

Traveled with group
If you want an average stay 😕
Overall it was average experience. Lots of construction work was happening. They were doing work at and around swimming pool so we were not able to use it.
Stayed 1 night in Jun 2022
Response from The Beverly Hotel on Jun 10, 2022
Dear Mr. Atif, Thank you for staying with us and sharing you concern here at company. First of all, on behalf of our management team we're honestly sincere apologize for the inconvenience that you have experienced during stayed with us. We are sorry to read that your experience did not meet your expectations. Rest assured that we have not only taken note of your comments but will address them by looking into details in improving every aspect of our product and service. These constructive feedbacks will enable us to strive towards continuous services and improvements in The future. We will work harder to serve you another better experiences with us on your next visit back. Again, please accept our sincere apologize for any inconvenience caused. Sincerely yours, The Beverly Hotel management team.

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from The Beverly Hotel Pattaya on Dec 14, 2019
Thank you for your kind review and staying with us.We are always interested in feedback and improvements.We hope to welcome you back again.

4/10 Poor

Jiahe

Disliked: Property conditions & facilities, room comfort
perhaps my worst experience in pattaya
they will ask you for a 1000 bhat deposit in CASH. using credit card for the deposit will result in you being charged a 3% fee for some reason. the beds have wheels, and the wheels cannot lock into place. what happens is that the bed moves around whenever you do anything on your bed. the other guests are very loud, and they don't close their doors. i have seen a couple naked people standing in their rooms with the door open. definitely not recommended.
Stayed 3 nights in Nov 2019
Response from The Beverly Hotel Pattaya on Nov 22, 2019
Dear Jiahe, Thank you for choosing to stay at The Beverly Hotel Pattaya. We're disappointed to hear about the issues you experienced during your stay with us. Please accept our sincere apologies for any inconveniences caused. We have noted your comments and suggestions and will work on further improvements to make the best services. The Beverly Hotel Pattaya TEAM hope to welcome you back soon. Sincerely yours, Hotel Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I really love staffs of working there!
Stayed 5 nights in Jun 2019
Response from HBP Team on Jul 1, 2019
Hello there! Thank you for choosing to stay at The Beverly Hotel Pattaya. We're happy to read that you love our property. HBP Team hope to welcome you back again soon.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from HBP Team on Jun 17, 2019
Thank you for choosing to stay at The Beverly Hotel Pattaya and give us your feedback. It mean a lot to us in order to improve our products and services even better in the future. We at the hotel are looking forward to welcome you back again on your next visit.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from HBP Team on Apr 24, 2019
Thank you for your staying with us and we appreciated your feedback! We look forward to welcome you again soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from HBP Team on Jan 29, 2019
Thank you for staying with The Beverly Hotel.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stay away from this hotel.
Wifi is useless, only works for the first half minute or so from connection. Only cheap soap in bathroom. Rooms and interior of the hotel - very dated. Breakfast is terrible too. Worse hotel I havr stayed in for this price.
Stayed 2 nights in Dec 2018
Response from HBP Team on Jan 29, 2019
Thank you for your kind feedback. And we apologize for any inconvenience that caused you during your stayed. Thank you for choosing us and we hope to welcome you again for a better experiences.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Great experience- staff,location,cleanliness of the room etc
Stayed 6 nights in Dec 2018
Response from HBP Team on Jan 29, 2019
Thank you for staying with us and we're looking forward to welcome you again soon.

4/10 Poor

Debendra

Disliked: Cleanliness, staff & service, property conditions & facilities
The location is convenient. It looks spacious from outside. From the entrance you feel like you are at an old place. I can give 3/5 for front staff friendliness. Wifi 0/5 Construction work was going on just next to our room, I felt like I was at some construction site. Suggestions: I think the construction area shall be covered from guest area. No tooth brush is somehow acceptable, but at least I expected tissue paper in room.
Stayed 1 night in Oct 2018

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
To our surprise the room was very quiet and clean. Housekeepers were lovely. It was the best choice of motel in a very busy crowded area with Walking St just in the next block.
Stayed 1 night in Jun 2018
Response from HBP TEAM on Jul 11, 2018
Thank you for your review on your visit to our Hotel.We are happy that we were able to help you and recognise what you needed. We hope to welcome you back soon.

6/10 Okay

Anil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2018
Response from HBP TEAM on Jun 12, 2018
Thank you for you feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were not very sound proof and there was a lot of noise from the corridors. The room was adequate. The staff were welcoming and generally helpful. The location was convenient. I think I could get something better for a similar price.
Stayed 2 nights in Feb 2018

6/10 Okay

Mikael

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2017
Response from HBP Team on Jan 18, 2018
Thank you for your kind feedback!

4/10 Poor

Matt, Auckland, New Zealand

Disliked: Staff & service, property conditions & facilities
Run down and out dated
Hotel was probably really nice...30 years ago. Has hardly been updated since. Shower was very poor, bed was old and uncomfortable. Was charged 300 baht because my friend came to my room while I was getting ready to go out. Staff there is very rude and expect a tip for carrying your bags 10 metres. Do not recommend.
Stayed 2 nights in Dec 2017
Response from HBP Team on Jan 17, 2018
Dear Sir/Madam, We're regret to hear that and we would like to take this opportunity to say apologize for the inconvenience that caused you during your stayed. And accept them in order to improve our services and quality even more in the future. Best regards, HBP TEAM

8/10 Good

AJ

Liked: Staff & service
Cheap hotel close to Walking Street and eateries.
Close to Walking Street... Language is a barrier here with difficulty in English but you can manage. The hotel is good, breakfast is decent and the pool is awesome. Nothing more to ask from a budget hotel.
Stayed 1 night in Nov 2017
Response from Air on Nov 23, 2017
Hello there! Thank you for kind feed back and we hope to welcome you here again.

8/10 Good

HITESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017
Hi Hitesh, Thank you for your feedback.

8/10 Good

Gee Shim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
All ok
Stayed 3 nights in Sep 2017
Hi Gee Shim! Thank you for feedback and we hope to welcome you again.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Just ok
we never had chance to use the swimming pool. because too many indian guys always in the pool and making lots of noise, the air condition spitting ice and no cold, breakfast until 10.00am but at 9.45am the staff close the lights and start to close everything even there is still customers
Response from HBP TEam on Apr 11, 2017
Thank you for your kind advise

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel smells,rooms not clean,staff ok, location is close to walking street.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Worried at first but ok

8/10 Good

MOHMED SHARIFF

Hotel location was good. Room was old, shower wasn't strong,and the toilet flush wasn't functioning well. TV channel was good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so great, service, food and we had a great time staying in there me and my wife.

2/10 Terrible

Vinesh Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad hotel please don't stay
They provided two single beds and when I asked for one double bed they simply replied "No have" Beds were can't joined also as lamp was in between. Somehow they joined two beds by moving away from the wall and the bed head but still the gap between two beds was too much and mattresses keep slipping away from each other. Also they charged extra for guest joining in. Where as my guests came only for 5 minutes but they did not returned my 600 TBH.

4/10 Poor

Verified traveler

Disliked: Room comfort

4/10 Poor

James, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommendable to others
I will not come back to this hotel again in future trip. Very poor facilities condition in specifically the water pressure is very very low that I couldn't took a proper shower.

4/10 Poor

Hormoz

Disliked: Staff & service, property conditions & facilities, room comfort
Not good enough
To much noisy not friendly staff only good breakfast I will not go there again

10/10 Excellent

Wally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable, very clean ,
Very clean hotel , comfortable , great location , nice pool , very good breakfast buffet

2/10 Terrible

eddie, philadelphia,

Disliked: Cleanliness, property conditions & facilities, room comfort
1 star
the only credit i give this hotel is being close to the night life.

6/10 Okay

Rafat

It's ok place.
The hotel did not honore my deal to get in room wifi as it was in my package , the management was so careless , finally the website change the deal as free wifi only in lobby, the staff is ok, but not very friendly , they treat you like your about to run out of hotel with out paying , in my openion if you care only for lodging and nice location , it's the place to look at .

2/10 Terrible

Mehn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good!

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Enjoyable trip
I am enjoying my trip to Pattaya...Hope to come again soon...

10/10 Excellent

BiAnt, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and quiet hotel
The hotel is conveniently located near south Pattaya Rd, Walking Street and Bali Hai Pier. We arrived a couple of hours prior to check in but the staff did all they could to get us a room ready within half an hour. The room was a decent size with a very large and comfortable bed. There's loads of storage, decent air con and a TV. Safes are located in reception for safe keeping of possessions. Minor gripes would be that only 1 key was provided meaning having to ask reception to let me in when my partner was sleeping, but this was a very efficient process. Also, due to the location, some of the other guests I could not describe in a positive manner (sleazy sex tourists) but in Pattaya this must be fairly standard. Set back from the street, the hotel seems calm and peaceful when just a few yards away everything is pretty hectic. Staff are wonderful and there's a great massage service that will come to your room, the lady's providing the service where warm, friendly and put you at ease. For the price I'd struggle to say anything negative about this place.

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay at this hotel
Worst hotel to stay, poor service, room is not clean, wifi did not work, room telephone did not work

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

8/10 Good

RAJKUMAR

Liked: Staff & service, room comfort
Good Hotel & Location
Good Expireance at this hotel

6/10 Okay

Jeffrey, Singapore

Liked: Cleanliness, staff & service, room comfort
A friendly and warm welcome from the Hotel staff
Nice room, clean, and comfortable. Convenience area to travel around, especially when you go to the main gate you will be able to get a taxi very fast and the place you wanted to go. Near to the street walk, beach and shopping malls. Last but no least for those who love to drink, pub around the area, at walking distance.