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Reviews of Palm Galleria Resort

3.5 out of 5
Palm Galleria Resort
139 Moo.2 Tambon Kukkak, Takua Pa, Phang Nga

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 82 reviews" "
Rating 8 - Good. 37 out of 82 reviews" "
Rating 6 - Okay. 24 out of 82 reviews" "
Rating 4 - Poor. 6 out of 82 reviews" "
Rating 2 - Terrible. 5 out of 82 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service
How can I make a comment,when I arrived the hotel was closed down.
Stayed 19 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Dec 2018

8/10 Good

Patraporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rob, London UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Established resort in quiet area.
It’s a nice place. No bungalows or high class stuff but friendly and has all facilities. Communication is a bit haphazard. Food is good, plenty of quality cooking. Generous buffet breakfast. I would have marked the resort excellent In all aspects except for (a) lack of English speaking staff on reception, (b) ours was the smallest room and lacked a table/chairs inside, (c) no facilities for yoga but plenty of garden space, (d) no afternoon tea (!). We liked it here and extended our two night stay to a further week. Excellent value.
Stayed 2 nights in Mar 2018

8/10 Good

stevkel, darawank nsw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff great pool
We were there last week 3rd october for three nights as it was monsoons session restaurant was not fully equipped with the meals we wanted totally understand as staff were always there too help in any way they could
Stayed 3 nights in Oct 2017

10/10 Excellent

Wayne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very nice, clean place with helpful and friendly staff.

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value and Decent hotel
Good Value for money pleasant hotel and nice pool and hotel surroundings Although near a beach if you need to go to the main part of Khoa Lak its a few miles away but there are enough nice restaurants and beaches nearby including coconut beach but would recommend hiring a motorbike which is only around "200-250 baht (£5) a day General Manager Wuthipong was extremely professional and helpful

2/10 Terrible

Mex, Prague

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff did not speak english, or terrible. Motorbike is important thing, because hotel is lost behind field.. Beach near hotel, is untidy..

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice quiet clean place but the bed and shower facilities need improving. The shower is over a small bath and you need to take care getting out in case you trip.

6/10 Okay

Anna

Liked: Cleanliness, room comfort
Would say it's ok. We've been there in rain season, so not even there but in whole Khao Lak was nothing really to do. Hotel is quite away from anything, maybe three restaurants near by and that's it, otherwise you need to get a taxi to Khao Lak which is around 10km away. Beach near the hotel was really dirty and unswimmible, but again it was raining few times a day. Rooms itself were clean but musty and with a bit of smell, but it's quite normal in Thailand, but they were spacious and with nice tarace. Housekeeping was doing a great job, every day cleaning was really detailed. The prosperity needs a little bit of renovation and care. Also checking in was a bit different then usuall, normally if you book with hotels.com you just need to give you're passport and it's all good, here we needed to sent the confirmation to reception as they didn't have it, so it took a little bit more time, but still without any problems.

8/10 Good

Bjorn

Liked: Cleanliness, staff & service, room comfort
a great place to sleep with very nice staff
It's a nice resort next to the beach. The staff is very friendly.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Enjoyable Stay
An enjoyable stay at Palm Galleria. Staff were friendly and helpful. The room was spacious and clean. Breakfast although simple was more than enough. Beautiful pool! Short walk to the beach near the hotel and and you can use a bicycle (for free) to get to other beaches along the coast. Overall the hotel and grounds could do with general matinience and refurbishment would do the hotel a world of good.

6/10 Okay

Suzy, Melbourne

Liked: Cleanliness
Pleasant stay but it was expensive for what it was
Room was very large and could easily accommodate two adults and two children (ages 11 and 13). Cleaned very well each day. Pool was nice and easy 2 minute walk to beach. Nothing special and given price expected more. Staff were friendly. no issues really.

6/10 Okay

Fern, L

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel far away from town
Please be aware that there's no hot water in the shower and worst still the water comes out murky and yellow and with residue. Rooms with bugs n roaches but what do you expect when u are living in middle of where. Other than that this hotel is a nice stay

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
ห้องพักกว้างดี บรรยากาศเงียบสงบ เหมาะแก่การพักผ่อน
ห้องพักกว้างดี บรรยากาศเงียบสงบ พนักงานอธัยาศัยดี แต่ความสะอาดยังไม่ค่อยดีเท่าไร หมอนและผ้าห่มมีกลิ่นอับ อาหารเช้าน้อย ไม่ค่อยหลากหลาย และแอร์เสียงดังเป็นบางช่วง

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roger, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable comfort with class
Friendly staff always willing to help, hotel quiet due to slow season but for price everything you want and need.

6/10 Okay

Jim, Auckland

Disliked: Cleanliness
Super cheap stay including breakfast
Reception area, and pool area are really nice looking. Rooms are large, and tidy. Outside lighting poor, especially for rooms furthest from the pool. The rooms look a little tired, although we saw some rooms being repainted. Grounds seemed a little untidy, mowing only next to the footpaths (not the entire lawn). And the ponds looked dodgy.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
run down hotel, staff doesn't care
Trash was left about the the grounds (old paint brushes, plastic bottles, broken dishes) sheets were never changed in the 4 days we were there. I broke a glass in the bathroom and it was never replaced but they tried to charge us for it anyway.O Tne young woman who worked the front desk seemed to try to please the customer but the manager acted as if he could care less. When we complained to him about our room and stated that we were promised a view of the ocean but had a view of a run down cement block wall his reply was, "you booked with Expedia didn't you?" when we replied yes we did. He said, "there is nothing we can do" It was a horrible experience from beginning to end!!

6/10 Okay

DKK, Canada

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Lots of wonderful geckos!
it was just ok. The hotel needs better maintenance though and breakfast was disappointing. Better upkeep would make a huge difference as the location was really great for us, it is more natural than other manicured places we stayed at, but it needs a bit of love!

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Where are we?..
Internet was not included and was expensive, then the quality of the service was poor. It is a long way from everything, so unless your looking to get away from it all, I would have to say stay closer in.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

NikkiDio

Liked: Staff & service
Great Stay
It was a beautiful location if you're looking for something a little more remote. It's right by a beach and their pool is lovely. However it is quite far from many of the attractions, and Phuket so it takes some time to get to. The beds, like all beds in Thailand are very hard, but they seem to be that way everywhere. The staff was very nice and the food delicious. It was a great place to truly relax

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chic hotel
très belle hôtel très bon déjeuner complet gentillesse du personnel belle piscine et restaurant prix très abordable
Stayed 3 nights in Mar 2020
Response from Orasa M. on Mar 16, 2020
Dear Valued Guest, Thank you for your review, we are so appreciated. Have a wonderful day and take care of your self Looking forward to see you next time.

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugna gatan
Mycke mycke lugnt ställe med väldigt bra service rent o snyggt
Stayed 6 nights in Feb 2020
Response from Orasa M on Mar 18, 2020
Dear Valued Guest, Thank you for a very nice review, we are very appreciated. Looking forward to see you next time

8/10 Good

Jiho, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
가만히 멍때리며 쉬고올사람에게 추천
주변에 딱히 할게없음 차로 5분정도 거리에 편의점 있음 일몰시간 선셋은 기가막힘 저녁에 서너시간정도 물이 안나왔음 세면대랑 욕조엔 물이잘 안내려감 전반적인 관리가 안되어보임
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à signaler. La chambre était propre. Tout était ok
Stayed 1 night in Mar 2019

10/10 Excellent

Nicklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmärkt hotell
Mycket bra hotell med trevlig personal. Frukosten var god med mycket grönsaker och äggstation. Polen var ren trevlig att koppla av i. Man bör hyra en mc för att ta sig runt men vill man kan man gå till stranden på ett par minuter. Ett hotell jag gärna besöker igen.
Stayed 5 nights in Feb 2019

10/10 Excellent

tpk29, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, Good Location, RECOMMENCE!
We were upgrade by hotel, the room are very good and convenient so i love there facilities in the room as beach towel you can bring there to the beach etc . The hotel location can walk to the beach around 5 mins and you able to walk along the beach to the Memories bar. Breakfast in low season is a la carte in Western and Asian style, there are many choice. The staff are very nice and friendly and helpful. They are so lovely!!! If you are traveling by bus you can drop off at PA-KA-RANG junction and hotel offer the car to pick you up at there! The hotel far for main road around 4 k.m. but hotel offer you a free shuttle bus to pick up at main road! RECOMMENCE!
Stayed 2 nights in Jun 2018

8/10 Good

Wolfram

Liked: Cleanliness, staff & service, property conditions & facilities
Resorthotel in der Nähe der White Sand Beach
Preiswertes Resorthotel unweit der wunderschönen White Sand Beach. Zimmer, Badezimmer und Anlage ok, you get what you pay for. Eintöniges verbesserungswürdiges Frühstück. Trotzdem zusammenfassend empfehlenswert.

8/10 Good

Jani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra prisvärd hotell
Bra prisvärd hotell. Hyrde motorcykel för det är en bra bit från stan. Riktigt bra frukost och pool förutom att den va extremt varm just nu. Gymet är ganska spartanskt så förvänta dig inte ett fitnescenter. Wi-fi väldigt dåligt i rummet men fungerade bra vid reception.

8/10 Good

Norbert

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2018

8/10 Good

Ange

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2018

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm galleria resort
Fint hotell. Tyst och lugnt område nära stranden men långt från affärer och uteliv.

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avkoppling
Närheten till en liten butik och de fem restaurangerna gör att man har det man behöver i Thailand. Stranden bra att promenera på. Långgrunt. Två km efter stranden ligger memorial bar med gratis solstolar och fin lunchrestaurang.
Stayed 21 nights in Jan 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut wem Khan Lak Zentrum zu Bush ist.
Stayed 2 nights in Feb 2018

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เหมาะสมกับราคา
เหมาะสมกับราคา เป็นส่วนตัว บรรยากาสร่มรื่น ห่างจากหาดแค่ 150 เมตร แล้วจะกลับมาพักอีกนะครับ
Stayed 1 night in Feb 2018

6/10 Okay

Joonas

Disliked: Cleanliness, property conditions & facilities
Kohtuullinen majoitus edulliseen hintaan.
Hotelli vastasi ennakko-odotuksia eli halvalla saa korkeintaan keskitason majoitusta. Huone oli hieman pintaremontin tarpeessa. Terassin ovi irtosi kiskoiltaan 6 kertaa kahden viikon lomamme aikana. Huoneen siivous jätti hieman toivomisen varaa. Siivoaminen oli lähinnä näennäistä pölyjen pyyhkimistä, lattioita ei pesty kertaakaan hotellin toimesta (pari kertaa tehtiin se itse pyyhkeillä). Henkilökunta oli ystävällistä, mutta valitettavasti ei kovin kielitaitoista. Välillä jopa taksin tilaaminen esim. kello kuudeksi hotellille aiheutti ongelmia. Hotellin suurin miinus on ehdottomasti sijainti. Taksimatka Khao Lakin keskustaan kestää noin 15 minuuttia. Hotellin välittömässä läheisyydessä on noin 6 ravintolaa, joissa kaikissa on suunnilleen sama ruokalista eli vaihtelua ei lähistöllä ole tarjolla.
Stayed 13 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2018

8/10 Good

nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
บรรยากาศดีเหมาะสำหรับการพักผ่อน พนักงานน่ารักให้บริการดีพูดเพราะคะ มีโอกาสจะกลับมาพักอีก
Stayed 2 nights in Oct 2017

8/10 Good

Anette

Liked: Cleanliness, staff & service, room comfort
Bra prisvärt hotell
När vår AC gick sönder blev vi kompenserade med en svit,vi klagade över hårda sängar,då fick vi omgående en tjock bäddmadrass ibäddad

6/10 Okay

Joakim

Liked: Cleanliness
Bra städning
bra medelklass hotell läge inte så bra långt till centrum.

8/10 Good

Lothar

Liked: Cleanliness, staff & service
Die Angestellten sehr, sehr freundlich und bemüht. Badzimmer solala. Waren nur 2 Tage dort. Alles in allem gut.

10/10 Excellent

Anneli, Valbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khao Lak 2016-02-26
Ett bra hotell, rena och fina rum. Ett stort minus var badrummet med en igenkalkad dusch. Fin och ren pool. Bra strand. Bra frukost. Trevlig personal, hjälpsamma. Ett väldigt lugnt stället, bra restauranger, cirka fem st, ett massageställe. En liten affär. Kan absolut tänka mig att bo där igen.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Inget fantastiskt men helt godkänt

8/10 Good

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities