Pillowtop beds, in-room safe, desk, laptop workspace

Reviews of Best Western Plus Greenville South

2.5 out of 5
Best Western Plus Greenville South
70 Kalyns Way, Piedmont, SC

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 500 reviews" "
Rating 8 - Good. 173 out of 500 reviews" "
Rating 6 - Okay. 56 out of 500 reviews" "
Rating 4 - Poor. 17 out of 500 reviews" "
Rating 2 - Terrible. 27 out of 500 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good 15 min to downtown Greenville
Stayed 2 nights in May 2024
Response from CL on May 6, 2024
Thank you for your inquiry. We're delighted to hear that you're interested in our location, which offers the convenience of being just a 15-minute drive from downtown Greenville.At Best Western Plus, we take pride in providing our guests with not only a comfortable stay but also easy access to the vibrant offerings of Greenville's downtown area. Whether you're visiting for business or leisure, our strategic location ensures that you can explore the city's renowned dining, shopping, and entertainment options with ease.We look forward to the opportunity to welcome you and ensure your stay with us is nothing short of exceptional.Warm regards,

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is just fine, the staff was very friendly and helpful. Breakfast was delicious with lots of choices and the attendant was really nice also. Plenty of room for parking. The room cleanliness was excellent- no complaints there. The only negative at all was a little mold around the tub enclosure which could be fixed with some Clorox, if not handled soon it will become a much larger problem. All in all a nice place to stay and we would definitely recommend it to others.
Stayed 2 nights in May 2024
Response from CL on May 6, 2024
It sounds like you had an overall positive experience during your stay! I'm glad to hear that the staff was friendly and helpful, and that you enjoyed the delicious breakfast with plenty of choices. It's great that there was ample parking space and that the room cleanliness met your expectations.Regarding the issue with mold around the tub enclosure, I appreciate you bringing it to our attention. We take matters of cleanliness and maintenance very seriously, and rest assured, we will address this promptly to ensure it doesn't escalate into a larger problem. Thank you for your feedback, as it helps us improve and provide an even better experience for our guests.We're grateful for your recommendation and look forward to welcoming you back in the future.Best regards,

8/10 Good

Rolfe

Liked: Staff & service, property conditions & facilities
Great breakfast, the best coffee, real eggs
Stayed 1 night in May 2024
Response from Manager on May 6, 2024
Hello Rolfe,We are thrilled to hear that you enjoyed our breakfast offerings, including our coffee and real eggs. Your positive feedback is truly appreciated and we hope to welcome you back in the future.

10/10 Excellent

Frank

Traveled with family
Liked: Property conditions & facilities
Clean
Stayed 4 nights in Apr 2024
Response from Manager on May 6, 2024
Hello Frank,We appreciate your feedback regarding the cleanliness of our hotel. We aim to provide a pleasant stay for all our guests. If you have any further comments or concerns, please feel free to reach out to management directly.

6/10 Okay

Samuel

Stayed 1 night in Mar 2024
Response from Manager on May 2, 2024
Hello Samuel, We appreciate you choosing to stay with us. If there were any specific aspects of your stay that you believe could be enhanced, please do not hesitate to contact us directly. We value your input and look forward to the opportunity to improve.

10/10 Excellent

Brian

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Brian,Thank you for sharing your positive feedback on your stay with us! We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we hope to welcome you back in the future for another wonderful stay.

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2024 Suburban was sideswiped in the parking lot.
Stayed 1 night in Mar 2024
Response from CL on Mar 15, 2024
If you would contact the hotel to give us some information on your vehicle as we maybe able to see who or what car may have caused the damage.

10/10 Excellent

Allison

Stayed 1 night in Mar 2024
Response from CL on Apr 3, 2024
Thank you for taking the time to leave your rating, if ever back in the area we hope you will stay with us again. Safe travels

8/10 Good

Marcus

Response from Manager on Mar 6, 2024
Hello Marcus, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice experience. The breakfast was good too.
Stayed 1 night in Feb 2024
Response from CL on Mar 1, 2024
Mr. KevinThank you for taking the time to leave your comments, as we look at each one as a learning experience to improve our services for each of our guest. It's so rewarding to know that you enjoyed your time with us. If or when back in the area we hope you choose to stay again. Safe travels

8/10 Good

Steve

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello Steve,We appreciate your feedback and are glad to hear you had a pleasant stay. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the near future.

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
King room suite was very spacious with living room area separate from bedroom. Made it nice for privacy between rooms.
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Renee,We're pleased to hear that you enjoyed the spaciousness of our King Suite room layout, offering a private living room area separate from the bedroom for added comfort during your stay. Your feedback is appreciated, and we hope to welcome you back for another pleasant experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great place room was spacious,clean and staff friendly…Had to leave early due to an emergency (personal) but will return
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Dear Guest,Thank you for your kind feedback. We're pleased to hear that you enjoyed your stay with us, finding our rooms spacious, clean, and our staff friendly. We appreciate your understanding of your need to leave early and hope everything is well now. We look forward to welcoming you back soon!

10/10 Excellent

Luther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy and clean.
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Luther,Thank you for your positive feedback! We are glad to hear that you found our hotel clean and roomy. We strive to maintain high standards of cleanliness for our guests' comfort. We appreciate your time in sharing your experience and hope to welcome you back again in the future.

10/10 Excellent

Victor, Raligh

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, and good trip
Stayed 1 night in Jan 2024
Response from CL on Jan 29, 2024
Dear Victor, Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had such a fantastic experience. If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello David,We're delighted to hear that you had a fantastic stay with us! We strive to provide the best service possible, and we're thrilled that we met your expectations. Should you have any further feedback or comments, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another memorable experience.

10/10 Excellent

stefanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Convenient location
Stayed 1 night in Jan 2024
Response from CL on Jan 22, 2024
Ms. Stefanie, Thank you for taking the time to leave a review, we are pleased to know you enjoyed your stay.Please come again if ever back in the area, safe travels.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from CL on Jan 22, 2024
Mr. Robert, Was a pleasure having you with us, so glad you enjoyed your stay. If ever back in the area we hope to see you again. Safe travels

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quick and friendly..
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Robert,Thank you for sharing your feedback about our hotel staff. We are delighted to hear that our team provided quick and friendly service during your stay. We strive to ensure that all of our guests have a positive experience, and we appreciate your kind words. We hope to have the opportunity to welcome you again in the future.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving this hotel. Friendly staff and good breakfast
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Robert,Thank you for sharing your positive experience at our hotel! We are delighted to hear that you found our staff friendly and enjoyed our breakfast. We strive to provide excellent service and a pleasant stay for all our guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good really comfortable and will be back again
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Robert,Thank you for choosing our hotel! We're delighted to hear that you had a comfortable stay and we look forward to welcoming you back in the future.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from CL on Jan 19, 2024
Thank you for taking the time to leave a rating for us.We are pleased to know you enjoyed your stay, if ever back in the area we hope to see you again.

10/10 Excellent

DEXTER

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from CL on Jan 18, 2024
Glad to hear you enjoyed your stay, hope to see you again soon.

10/10 Excellent

Darrell

Stayed 1 night in Jan 2024
Response from Manager on Feb 8, 2024
Hello Darrell,We're thrilled to hear that you had a great experience during your stay at our hotel! It's always our aim to provide exceptional service and create memorable moments for our guests. We hope to have the pleasure of welcoming you back in the future for another excellent stay.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The room and the whole hotel was clean The beds were soft and the shower was nice. The breakfast they had was fresh and plentiful. Definitely plan to stay here many times in the future.
Stayed 1 night in Jan 2024
Response from CL on Jan 15, 2024
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Thank you again for your time,

10/10 Excellent

NIMESH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Dec 2023
Response from CL on Jan 15, 2024
We would like to thank you for taking the time to complete our online survey about your recent stay. Feedback from our members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Manager on Jan 10, 2024
Dear Guest,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had such a fantastic experience. If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Sonya,We are thrilled to hear that you had an amazing experience during your recent stay with us! Thank you for taking the time to share your positive feedback. We strive to provide exceptional service and it is wonderful to know that we met your expectations. We look forward to welcoming you back in the future for another amazing stay!

10/10 Excellent

NIMESH

Stayed 2 nights in Dec 2023
Response from Manager on Jan 27, 2024
Hello NIMESH,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. Your satisfaction is our top priority, and we hope to welcome you back in the future for another excellent stay.

8/10 Good

Shirley

Stayed 2 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Shirley, Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a positive experience. Should you have any additional feedback or suggestions, we encourage you to reach out to us directly so we can continue to provide excellent service. We hope to welcome you back in the future for another great stay.

8/10 Good

Cedric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Cedric, Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to hear that you found your stay to be excellent. We strive to provide exceptional service and a comfortable atmosphere for all our guests, and we are glad we could meet your expectations. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is right by the main highway and you can't hear the traffic in the room. Nice!! You have fast food restaurants, Wal-Mart gas stations all within 1-3 minute drive. Room was clean and smelled good. One downside to this hotel is they claim not to have roll out beds. I had and Aunt needing to stay the one night because she got in a lot earlier from the trip, and her check-in wasn't till 3 pm, and because the hotel said they don't carry rollouts, I had to make room on the chair and ottoman in our room for her to sleep.
Stayed 3 nights in Oct 2023
Response from Manager on Nov 30, 2023
Hello Jenny, Thank you for choosing our hotel and sharing your feedback. We're delighted to hear that you enjoyed the convenient location and the cleanliness of your room. We apologize for any inconvenience caused by the unavailability of roll out beds and appreciate your understanding in making alternative arrangements for your aunt. We value your feedback and hope to welcome you back for another comfortable stay in the future.

10/10 Excellent

andrea

Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello andrea,We are delighted to hear that you had a fantastic stay at our hotel! It was our pleasure to serve you and we appreciate your positive rating. Please do not hesitate to reach out to us if there is anything else we can assist you with in the future. We hope to welcome you back soon!

2/10 Terrible

Scarlett

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from CL on Nov 6, 2023
Your stay was fine, you were even given a late check out. Your only upset cause you were caught smoking in the room and was charged for it.

2/10 Terrible

BRIAN

Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello BRIAN, We're sorry to learn that you had a disappointing experience during your stay. We appreciate your feedback and encourage you to reach out to us directly so that we can address any specific issues you may have encountered. We strive to provide a positive and enjoyable experience for all of our guests and we apologize if we fell short in meeting your expectations.

6/10 Okay

Sayyida

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had construction going on during my stay and the bed was broken.
Stayed 3 nights in Sep 2023
Response from CL on Oct 30, 2023
Thank you for leaving your feed back, I apologize if the construction disturbed you as we are trying to make things better for our guest. I wasn't made aware of any issues with the bed, we apologize for any inconvenience.

6/10 Okay

Jasmine

Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Jasmine,Thank you for your feedback. We appreciate your input and will take it into consideration for future improvements.

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall a good stay. The place was clean. Breakfast was good. Even had peanut butter for rhe pancakes. Good variety and fresh. Only downside was the fitness room was closed and the key cards are very sensitive. Had to keep reactivating them for access.
Stayed 3 nights in Oct 2023
Response from CL on Oct 26, 2023
Thank you for taking the time to leave your comments, we use each one to learn what areas we need to make better for our guest. We understand how flustering it can be when keys is an issue or your on a gym routine. The keys is a work in progress and the gym is being improved in hopes to have back open soon. If back the area we do hope you will stay with us again, until then safe travels.

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2023
Response from CL on Oct 25, 2023
Thank you, so glad you had a pleasant stay.

10/10 Excellent

Lita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Oct 25, 2023
Hello Lita,Thank you for your exceptional rating! We appreciate your positive feedback and look forward to welcoming you again in the future.

10/10 Excellent

Ruvim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was in short driving and walking distance to everything. Very convenient.
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Ruvim,We're thrilled to hear that our hotel's location was convenient for you and that everything you need is nearby! Thank you for choosing to stay with us.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from CL on Oct 31, 2023
Thank you for the wonderful rating, we hope to see you again soon.

8/10 Good

Johnny

Stayed 1 night in Oct 2023
Response from CL on Oct 15, 2023
Thank you, was a pleasure having you stay with us.

10/10 Excellent

Artis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times
It was great friendly people and good service
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hi Artis,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on Oct 10, 2023
Hello Michaela,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 6 nights in Sep 2023
Response from CL on Oct 2, 2023
Thank you, so glad you enjoyed your stay.

10/10 Excellent

Gary

Traveled with family
Staff was very helpful from checking in to breakfast.
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Gary,Thank you for sharing your experience. We truly appreciate the insight regarding our staff and also our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2023
Response from CL on Sep 19, 2023
Was our pleasure having you stay with us, we do hope to see you again soon when back in the area.Safe Travels

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of being next to a Cracker Barrell. Breakfast was plentiful and very palatable. The staff was very welcoming and helpful.
Stayed 2 nights in Sep 2023
Response from CL on Sep 18, 2023
Was a pleasure having you stay with us.

10/10 Excellent

Kim

Stayed 2 nights in Sep 2023
Response from Manager on Oct 3, 2023
Hello Kim,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.