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Reviews of LeConte Hotel & Convention Center, Ascend Hotel Collection

2.5 out of 5
LeConte Hotel & Convention Center, Ascend Hotel Collection
410 Pine Mountain Rd, Pigeon Forge, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1013 reviews" "
Rating 8 - Good. 212 out of 1013 reviews" "
Rating 6 - Okay. 67 out of 1013 reviews" "
Rating 4 - Poor. 12 out of 1013 reviews" "
Rating 2 - Terrible. 7 out of 1013 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time hotel was clean quiet and breakfast was delicious each morning. The staff was nice and helpful with any questions.
Stayed 4 nights in May 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place
Stayed 1 night in May 2024

10/10 Excellent

Kayla, Hoquiam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful upon check-in! The hotel was very clean and well kept and we were impressed with the spaciousness of our room. It was very clean and the beds and pillows were comfortable! The pool area was a blast! My kids loved the lazy river and inner tubes that were provided. It was very nice to have so many pool options! I would definitely return with my family! Its been a great experience!
Stayed 1 night in May 2024

10/10 Excellent

Cesario

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place ❤️
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Savannah on May 23, 2024
We could hear everything the neighbors were doing! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Earle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean the motel was and how friendly the staff was.
Stayed 2 nights in May 2024
Response from Savannah on May 21, 2024
We could hear everything the neighbors were doing! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Vickie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in May 2024
Response from Savannah on May 21, 2024
We could hear everything the neighbors were doing! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from Savannah on May 21, 2024
We could hear everything the neighbors were doing! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Brenda

Traveled with partner
Liked: Amenities
We had a very clean and spacious room. They were very nice and accommodating and got us a room on the first floor. The breakfast was hot and had lots of options. Would stay there again.
Stayed 2 nights in May 2024
Response from Savannah on May 17, 2024
We could hear everything the neighbors were doing!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Haley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024
Response from Savannah on May 14, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

hunter

Stayed 1 night in Mar 2024
Response from Savannah on May 14, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We enjoyed our stay. Rooms were large, clean and a good price.
Stayed 2 nights in Apr 2024
Response from Savannah on May 14, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Ashley

Traveled with partner
Liked: Amenities
Quick stay but a fantastic one! Super clean property off the main strip, so it's quiet and easy to get in and out. Our room was immaculate, check in and check out were a breeze, and staff waa friendly. Would highly recommend!
Stayed 1 night in May 2024
Response from Savannah on May 14, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took my kiddos to this hotel since we were in town for Dollywood. The hotel was at a great price compared to the $500 ones down the road. The hotel was super clean. The pool and hot tub indoor was so much fun. They even hav a lazy river, out door pool, and outdoor got tub. Plus a firepit. It was very nice sitting on the balcony looking at the smokey mountains. 5/5
Stayed 1 night in May 2024
Response from Savannah on May 10, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Would stay again
Stayed 3 nights in Apr 2024
Response from Savannah on May 10, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Diann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place with a good breakfast!
Stayed 2 nights in Apr 2024
Response from Savannah on May 10, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, safe and staff was friendly! Pools, hot tubs & lazy river were spectacular! Having the free breakfast tomorrow am, so we shall see about that but I’m sure it’ll be great. Beds were extremely comfortable. LOVED having a balcony!
Stayed 1 night in Apr 2024
Response from savannah on May 2, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Romaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet , a little off the main road It made it a nice retreat after a busy day
Stayed 3 nights in Apr 2024
Response from Savannah on Apr 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

KATHERINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always great place to stay
Stayed 1 night in Apr 2024
Response from Savannah on Apr 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and lots of room in suite
Stayed 1 night in Apr 2024
Response from Savannah on Apr 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean amenities were amazing! Overall a great experience! Will stay and recommend to anyone
Stayed 3 nights in Apr 2024
Response from Savannah on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Apr 2024
Response from Savannah on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Cammie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the entire property was very well maintained. We saw staff and grounds cleaning the entire time.
Stayed 2 nights in Mar 2024
Response from Savannah on Apr 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Maria

Liked: Cleanliness
Bathroom was very new looking and clean.
Stayed 1 night in Apr 2024
Response from Savannah on Apr 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Brandy

Stayed 1 night in Apr 2024
Response from savannah on May 2, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Angie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Savannah on Apr 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night for the pool, but it was great!
Stayed 1 night in Apr 2024
Response from Savannah on Apr 6, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was exceptionally nice and helpful. Wonderful breakfast.
Stayed 2 nights in Apr 2024
Response from Savannah on Apr 6, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a short spring break getaway and had an amazing time!! The rooms are clean and spacious, love the balcony’s as well. The outdoor and indoor pools were very clean. Will definitely be back and would make it our “ go to” place to stay when we visit.
Stayed 4 nights in Mar 2024
Response from Savannah on Apr 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Rachael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with my family of five and had a great experience. Rooms and grounds were very clean. Front desk was friendly and extremely helpful. Close to The Island. We would definitely stay here again!
Stayed 3 nights in Mar 2024
Response from Savannah on Apr 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Savannah on Apr 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Olivia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful!
Stayed 1 night in Apr 2024
Response from Savannah on Apr 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

John

Stayed 4 nights in Mar 2024
Response from Savannah on Apr 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Gemina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was greatvthe only thing was the breakfast was not good. Luckily there are enough places to eat and choose from nearby.
Stayed 2 nights in Mar 2024
Response from Savannah on Mar 31, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Claudia, Whitmore Lake

Stayed 6 nights in Mar 2024
Response from Savannah on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Ksenia

Liked: Staff & service
Great staff - very helpful and professional
Stayed 2 nights in Mar 2024
Response from Savannah on Mar 31, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Donnie

Stayed 1 night in Mar 2024
Response from Savannah on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and checkout. The staff was kind and helpful. Loved the pool and hot tub! Easy walking distance to the strip
Stayed 4 nights in Mar 2024
Response from Savannah on Apr 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Savannah on Mar 31, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay at while visiting Dollywood with the family.
Stayed 4 nights in Mar 2024
Response from Savannah on Mar 31, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, quiet and close to the main strip.
Stayed 3 nights in Mar 2024
Response from Savannah on Mar 31, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Boguslawa

Stayed 1 night in Mar 2024
Response from Savannah on Apr 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet property, close to the main strip but far enough away to not hear it
Stayed 1 night in Mar 2024
Response from Savannah on Mar 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, amenities
Liked the room w couch and kitchenette although the counter had not been wiped. The bathroom was refurbished and brand new! We were relaxed and the breakfast was typical and ran until 10:00. We would stay there again.
Stayed 1 night in Mar 2024
Response from Savannah on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was affordable and clean. The breakfast was great and the rooms were clean and spacious. We loved it! I had my husband and 3kids with me and they were comfortable and slept soo good. I will definitely stay agian.
Stayed 1 night in Mar 2024
Response from Savannah on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jody, Sioux Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic place to stay. Each room had a full size fridge and freezer. You could cook in the room. Gorgeous property. My only issue was the beds and pillows may need to be updated. Loved the balcony.
Stayed 5 nights in Mar 2024
Response from Savannah on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean quiet place to stay!
Stayed 1 night in Mar 2024
Response from Savannah on Mar 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the main strip in quiet area but still close to everything and very convenient. Continental breakfast was amazing! Staff very helpful and friendly!
Stayed 2 nights in Mar 2024
Response from Savannah on Mar 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Brandie, Gresham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming!
Stayed 1 night in Mar 2024
Response from Savannah on Mar 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!