Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, bad room

Posted Jul 14, 2014
Beds were rock hard; like sleeping on the floor. Room was kind of small and over crowded. Outlets to charge items were sparse. TV was 36" ?
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Nice Hotel - good location

Posted Jul 7, 2014
Pros: Shuttle service.
Cons: Breakfast. There were four of us at the table and we each received our omlette at different times.
I would highly recommend this hotel. Rooms were large and clean. Great location to the Carneige museums. Hotel has a shuttle which was convenient for getting to/from PNC Park and Station Square.
3 out of 5
by A verified traveler

Convenient location

Posted Jul 7, 2014
Pros: Lobby
Cons: Comfort of Beds!!!! The beds were so uncomfortable my kids were begging me to change to a different hotel.
Location: Restaurants, museums, park, zoo.
The hotel was conveniently located and had easy valet parking. Nice lobby!
4 out of 5
Recommended
for Families
by dave from lafayette, in

College visit

Posted Jun 15, 2014
Pros: Location near universities
Cons: Improve restaurant service put signs outside so we don't need to figure out where to park and where to enter the building.
Location: Carnegie Mellon, Pitt. Museums
Hotel is in a VERY congested area. Traffic is a pain Once we figured out how to get inside the hotel was as okay. Food service in the restaurant was slow
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!!

Posted May 26, 2014
Room was clean. Beds were comfortable. Bar staff was hilarious. Two wedding parties were drinking yet we still had suburb service. Will be going back for our Pittsburgh travels. :)
3 out of 5
Recommended
for Business Travelers
by Dad of

Convenently located & less expensive than Wyndham

Posted May 24, 2014
Pros: Staff is friendly. Hotel is clean.
Cons: Air conditioning run all the time and is noisy. You can't control A/C from the unity itself but only from the room's thermostat. Still slow to react
Location: Four blocks from University of Pittsburgh campus and right on Forbes Avenue which is Oakland's eatery row. The hotel is also cheaper than Wyndham.
I've stayed in Hilton Garden hotels before. They look pretty much alike no matter which town/city you're staying at. So you've got that.
4 out of 5
Recommended
for Everyone
by Melissa

Posted May 20, 2014
This is my favorite place to stay when visiting my son at CMU. The staff is always friendly and helpful, the room is always clean. You can't beat the valet parking.
5 out of 5
Recommended
for Everyone
by Maryann from Altoona, PA

Great hotel near hospital

Posted May 13, 2014
Hotel staff was very welcoming and helpful. The hotel was clean and comfortable. We only stayed one but if needed I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pembroke Pines, Fl

Great experience

Posted Apr 23, 2014
The staff is friendly, the restaurant was great especially the breakfast buffet, and the room is comfortable and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from md

nice hotel but,

Posted Apr 21, 2014
Pros: location
Cons: beds
I have stayed at this hotel before in the queen room and the bed was MUCH more comfortable than the King room. The king bed was SOOOOOO uncomfortable , the pillows were completely flat and very uncomfortable. The bed was an adjustable bed (very cheap) and it didnt adjust AT ALL. Just sat on a card board like base and was hard and squeaky. The front desk staff (gentleman on night shift) was short and rude when checking in. Was on the phone while I approached the desk and continued to talk and joke on the phone with whomever he was speaking to. Then told me they were changing shifts at 1100pm. The bartender at the hotel bar was very nice.