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Reviews of Yachtsman Hotel & Marina Club

4 out of 5
Yachtsman Hotel & Marina Club
59 Ocean Avenue, Kennebunkport, ME

Reviews

9.4

Exceptional

Rating 10 - Excellent. 101 out of 136 reviews" "
Rating 8 - Good. 26 out of 136 reviews" "
Rating 6 - Okay. 6 out of 136 reviews" "
Rating 4 - Poor. 3 out of 136 reviews" "
Rating 2 - Terrible. 0 out of 136 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Loved being directly on the harbor and the electric fireplace was a fun touch. Bummed there wasn’t a continental breakfast which was advertised.
Stayed 1 night in Jan 2024

6/10 Okay

Kate

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t realize the Yachtsman was a former motel. The rooms are currently very nice and the location is convenient. In the summer I think it would be more pleasant. Off season I would prefer to stay in an enclosed hotel, I should have researched my choice more thoroughly. Also there was no staff and checkin was self guided and a little confusing.
Stayed 1 night in Dec 2023
Response from Derek Hunt on Dec 30, 2023
Thank you for taking the time to provide us with thoughtful feedback regarding your recent stay here with us! I sincerely apologize for any confusion over the arrival process and will personally review your feedback with my entire team. Happy new year!

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay but don’t expect anything but the room if you are there in the off season. It is all self service, which was fine for us, but not for all.
Stayed 1 night in Dec 2023
Response from Derek Hunt on Dec 30, 2023
I am pleased you enjoyed your time here with us! We hope to welcome you back in the new year!

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Derek Hunt on Oct 10, 2023
I am so pleased to know enjoyed your recent stay here with us! We look forward to welcoming you back soon!

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service
Nobody home!
No staff available for check in a 6:00 pm. Asked to go to a sister property a half mile away to pick up key cards. Not very welcoming after traveling all day!
Stayed 1 night in Sep 2023
Response from Derek Hunt on Sep 20, 2023
Thank you so much for taking the time to provide us with valuable feedback regarding your recent stay here with us! While, we staff the front desk from 8am-6pm, we make every effort to communicate all check-in procedures prior to arrival, including how to utilize our digital key application.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Harbor Life
Gorgeous hotel on the river. Very quiet, relaxing and convenient for all that Kennebunkport has to offer. This is not a full service hotel, so one must recognize this when booking here. However, breakfast and happy hour is as described and the town has plenty of excellent food options.
Stayed 4 nights in Aug 2023
Response from Derek Hunt on Aug 30, 2023
Thank you so much for taking the time to provide thoughtful and valuable feedback from your recent stay here with us. I hope you will come back and stay with us again soon!

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my third time staying here. Wonderful!
Stayed 3 nights in Aug 2023
Response from Derek Hunt on Aug 25, 2023
Sounds like we are 3 for 3! Excited to welcome you back and make it 4 out of 4 great experiences here with us!

10/10 Excellent

Sarah

Traveled with family
Liked: Staff & service, property conditions & facilities
The Yachtsman was so charming - perfect walkable location to town, and the rooms were so charming, clean, and well decorated. View from the rooms was beautiful as well!
Stayed 2 nights in Aug 2023
Response from Derek Hunt on Aug 17, 2023
Sarah,Thank you for the kind and thoughtful feedback! I am thrilled you enjoyed your time here with us! Please come back and visit again soon!

8/10 Good

Amy

Stayed 2 nights in Jul 2023
Response from Derek Hunt on Aug 17, 2023
I am thrilled you enjoyed your stay here with us Amy! I truly hope you will visit with us again, at which point I promise I 5 out of 5 stay!

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2023
Response from Derek Hunt on Aug 11, 2023
I am thrilled to know you found your recent stay here with us to be a 5 out of 5 experience! We look forward to welcoming you back for another great visit soon!

10/10 Excellent

Juliet

Stayed 1 night in Jun 2023
Response from Derek Hunt on Jun 23, 2023
Thank you for the positive feedback! I am thrilled you enjoyed your stay here with us! We hope to welcome you back soon!

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a great location with river views.
Stayed 3 nights in May 2023
Response from Derek Hunt on Jun 2, 2023
Thank you for the kind words! We hope to welcome you back soon so you can enjoy the same great views!

10/10 Excellent

Deana

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
So glad we opted for this spot on our NE road trip. It’s lovely! Our colorful room and fireplace were so inviting. Then you walk out your door and sit with a glass of wine watching the marina. It’s s 10 🙌 the entire town is perfect.
Stayed 1 night in May 2023
Response from Derek Hunt on May 18, 2023
We are equally glad you opted to stay with us! I truly hope you take future road trips to New England and visit with us again!

10/10 Excellent

Courtney

Stayed 2 nights in Apr 2023
Response from Derek Hunt on Apr 27, 2023
So pleased to know you enjoyed your stay here with us! We look forward to your next 5 out of 5 visit!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Clean, comfortable. and well laid out!
Stayed 1 night in Mar 2023
Response from Derek Hunt on Mar 29, 2023
I wholeheartedly agree the rooms are perfect! I'm thrilled you enjoyed your time away with us! We hope to see you back again soon!

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Excellent! Colorful and cozy hotel with a view.
Stayed 2 nights in Dec 2022
Response from Derek Hunt on Mar 8, 2023
Thank you for the 10 out of 10! We hope you will visit with us again soon!

10/10 Excellent

Chul

Stayed 1 night in Oct 2022
Response from Derek Hunt on Mar 8, 2023
Thank you for the 10 out of 10! I promise your next visit will get the same score!

4/10 Poor

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Derek Hunt on Mar 8, 2023
I'm pleased to know you enjoyed your stay with us! Please come back and visit again anytime!

10/10 Excellent

Marita

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022
Response from Derek Hunt on Mar 8, 2023
Thank you for the 5 out of 5! We can't wait to welcome you back!

8/10 Good

doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to everything in the downtown area. Staff was great
Stayed 3 nights in Jul 2022
Response from Derek Hunt on Aug 11, 2022
I'm thrilled you found both the location and staff to be great! We hope you will stay with us again soon! Have a wonderful rest of your summer.

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has great views of the river. Nicely decorated. Only con is not much staff around - a bit self service for the price. But, I guess the Inn has staff shortage like much of Maine.
Stayed 3 nights in Jun 2022
Response from Derek Hunt on Jul 13, 2022
I sincerely appreciate you taking the time to provide us with such valuable feedback! While, we do staff the front desk daily from 8am-7pm we are always trying to find ways to have more of a staff presence on property. I truly hope you will stay with us again soon!

8/10 Good

Kerry, Hingham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Yachtsman was unique in that the "front" didn't appear great but inside the room was very nice. The main attraction is on the patio out back where every room has an amazing view of the river & marina. It's so peaceful to sit & watch the kayakers, boats, ducks, etc. go up & down the river. Bonus - the room has a Keurig machine & stocked mini-fridge. There is also coffee in the "office" area and a pastry is delivered each morning to your room. Only suggestion is that black tea is also offered for tea drinkers. Also have milk available for those who do not like cream. Otherwise, it is a great place near downtown! Improvements-
Stayed 2 nights in Jun 2022
Response from Derek Hunt on Jul 13, 2022
Thank you so much for your kind feedback! I will personally review your suggestions with my team in an effort to continuously improve our guest experience.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Everything about this destination was great and I really felt relaxed and totally satisfied with our stay.
Stayed 5 nights in May 2022
Response from Derek Hunt on Jun 24, 2022
Extremely happy to know your experience at the Yachtsman was great! I promise your next visit will be just as relaxing!

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming newly renovated room with many amenities. Big sliding glass door out to a private patio, with gorgeous view of the Kennybunk river. We will definitely stay here when we return.
Stayed 2 nights in May 2022
Response from Derek Hunt on Jun 24, 2022
I am thrilled you enjoyed your recent stay here with us! Thank you for taking the time to provide us with such kind feedback. We will look forward to welcoming you back!

10/10 Excellent

Jerry Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 3 nights in Oct 2021

10/10 Excellent

Meghan

Stayed 2 nights in Sep 2021

10/10 Excellent

Dick W, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio was the best
Stayed 3 nights in Sep 2021

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posh little roadside hotel
Gorgeous location and very posh modern rooms. Lack of food options though.
Stayed 2 nights in Sep 2021

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I were there for a 3 day vacation. Contactless registration and room access worked flawlessly. Room was clean and lovely. Private area outside looking out on the marina was beautiful and very peaceful. We highly recommend this hotel and will come back to stay here next time we're in Maine.
Stayed 3 nights in Aug 2021

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
This was an excellent place to stay. It was clean, comfortable and very relaxing. The location was perfect for us. Thank you! We'll be back!
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from John Nickulas on Aug 20, 2021
thank you for the 10 out of 10 review we look forward to welcoming you back soon best regards

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is in a great location but no service which was frustrating for the price. No frills hotel but right on the water. Rooms are super nice.
Stayed 3 nights in Jul 2021
Response from John Nickulas on Aug 20, 2021
hi David thank you for your review we are working hard to improve our service levels and presence on property we hope to welcome you back in the future best regards

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Second time I stayed here. Lovely!
Stayed 3 nights in Jul 2021
Response from John Nickulas on Aug 20, 2021
thank you for the 10 out of 10 review we look forward to welcoming you back soon best regards

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the marina
I absolutely loved this hotel, yes it’s a little pricey but all the nice hotels in the area seem to be around the same. Motels are an option if you want something for $100 a night. This hotel is gorgeous, room is lovely and they had a lovely touch of delivering a contactless breakfast each morning. The cherry on top is your own personal seating area out back right on the marina, gorgeous setting. A lot of the amenities weren’t yet open when we stayed in May but I loved this place. Would highly recommend and I’d definitely stay again.
Stayed 2 nights in May 2021
Response from John Nickulas on Aug 20, 2021
hi sharon thank you for the 10 out of 10 review i'm so happy you had a wonderful stay we look forward to welcoming you back soon best regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent stay in Kennebunkport! Large, clean, well appointed rooms with covered and uncovered outdoor spaces directly on the water. Friendly and helpful staff. Great location and amenities including free breakfast and bikes. I would recommend this hotel to anyone and will definitely be back.
Stayed 3 nights in Jun 2021
Response from John Nickulas on Jun 30, 2021
Good morning Andrew. Thank you for the 10 out of 10 score on the Hotels.com survey. We are happy to know you had a great stay with us. We look forward to welcoming you back soon. Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Jun 2021
Response from John Nickulas on Jun 12, 2021
Thank you for the 5 out of 5 review. It is always nice to know when guests enjoyed their stay. We look forward to welcoming you back soon. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to the COVID situation, my biggest concern is the safety of the property. This place hits everything I was looking for. The property is a simple row of guest houses/suites, with one side as parking and another side being your little private lawns/patios with beautiful river view, meaning I don’t share indoor space with anyone at any time. No check in/out in person. You download an APP and the key would be good to go at the day you check in. Continental breakfast was hanging outside the door every morning. The location is great if you wouldn’t mind walking 10 minutes to the town center with all restaurants. Room is clean and spacious. I would stay again.
Stayed 2 nights in May 2021
Response from John Nickulas on May 26, 2021
Thank you for your 5 out of 5 rating. We strive to make our guests happy and feel safe. As the restrictions have been lifted and as we add to our staff we will have a stronger presence on property. Like many businesses across the country, staffing is a huge challenge. We appreciate your comments and look forward to your return to Kennebunkport. Best regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Great location on the harbor. Bright and sunny room with updated bathroom. No human interaction whatsoever, from checkin via mobile app to breakfast hung on the door in the morning. Felt beyond requirement, even during this time of COVID.
Stayed 1 night in May 2021
Response from John Nickulas on May 23, 2021
Thank you for your feedforward. Hopefully as restrictions are now being lifted the human interaction will return. From COVID to limited staff it is a balancing act of serving our guests. We are striving to do better in all areas of our guest experience post COVID. I hope when you return to Kennebunkport you will stay with us again. Best regards,

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from John Nickulas on Apr 29, 2021
Hi Celeste. Thank you for completing the survey and the 10 out of 10 score. We are happy to know you enjoyed your stay and we look forward to welcoming you back soon. Best regards,

10/10 Excellent

akpoveta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Justin, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful getting away! The staff has done an excellent job adapting to the COVID experience. Our keys were at the door, and every morning a goodie bag with breakfast was left outside our door. 10/10 would recommend to anyone headed to Kennebunkport
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Marylee

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Love this place but check the cleanliness of rooms
Overall lovely experience at the Yachtsman. Upon our entry to the bathroom We noticed a clump of someone else’s black hair ( we are blondes!) yuk! But everything else was divine !
Stayed 2 nights in Sep 2020

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Contactless checkin was flawless! Breakfast delivery and diversity in food was very good and punctual. In spite of a pandemic, the grounds and hotel were extremely well cared for and clean. Very well done Yachtsman!!
Stayed 4 nights in Sep 2020

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere sitting along the river
Another great stay at this hotel. Beautiful afternoon relaxing with a glass of wine and snacks sitting outside our room watching the boats go by. Our only disappoinrment was that complimentary kayaks were not included in our stay this year. We were looking forward to that like last year. Bikes could use a tune up as my brakes didn't work very well. Hotel was clean and rooms are beautifully decorated.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this place. It’s very well managed and has lovely views!
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with our trip. Staff was great, the room was great.
Stayed 2 nights in Oct 2019