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Reviews of Quality Hotel Porto Alegre

3.5 out of 5
Quality Hotel Porto Alegre
Comendador Caminha St. 42, Porto Alegre, RS

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 584 reviews" "
Rating 8 - Good. 217 out of 584 reviews" "
Rating 6 - Okay. 80 out of 584 reviews" "
Rating 4 - Poor. 19 out of 584 reviews" "
Rating 2 - Terrible. 7 out of 584 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dino, Edgewater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large room
Stayed 1 night in Dec 2023

6/10 Okay

Juan Sebastian

Traveled with partner
Great location but this hotel is getting really old
Stayed 1 night in Nov 2023

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Julio, Los Angeles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and very friendly staff from valet to front desk to housekeeping. The location is great to explore the Moinhos de Vento neighborhood, which is filled with interesting cafes and restaurants. If you’re into fitness, the park across the street is great for running, and the hotel is next door to a CrossFit box (called Open,) where you can work out while enjoying a view to the park.

10/10 Excellent

Fabricio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Hotel Quality Porto Alegre on Feb 27, 2022
Sr. Fabricio Agradecemos desde já o tempo disponibilizado na realização deste fantástico comentário sobre sua estadia no Quality Porto Alegre. Foi com enorme satisfação que percebemos que fomos capazes de lhe proporcionar uma ótima experiência. esperamos que sua próxima visita seja tão agradável quanto a anterior. Cordialmente, Equipe Quality Porto Alegre

6/10 Okay

Andre

Business traveler
Atendimento otimo, porem o hotel precisa reformas, lampadas queimadas, arcondicionado do vizinho tremia toda a janela e o quarto, horrivel pra dormir. Há outras opcoes melhores na mesma faixa de preço
Stayed 2 nights in Dec 2021

10/10 Excellent

geatgens

Stayed 3 nights in Nov 2021

8/10 Good

Alexandre

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 10
Excelente estadia. Destaque para a atenção e dedicação do staff da recepção e do restaurante.
Stayed 2 nights in Jun 2021

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room - very big!
Great hotel! Thanks for being so nice and having so high quality service.
Stayed 1 night in Feb 2021
Response from Renata Isnardi Front Office Supervisor on Feb 19, 2021
Dear Bruno, Thank you for your comments about our services, is very important for us. We are working to improve our areas and services. Hope to see you again at Quality Porto Alegre! Best Regards, Renata Isnardi Front Office Supervisor

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020
Response from Renata Isnardi on Oct 2, 2020
Prezado hospede, Muito obrigada pelos seus comentários sobre a experiência de hospedagem no Quality Porto Alegre. Reconhecemos que a contribuição de nossos hóspedes nos possibilita oportunidades de aprimoramento de nossas áreas e serviços, e sinceramente agradecemos! Ficamos muito felizes com os elogios feitos , sentimos muito orgulho pela sua preferência! Esperamos dar-lhe novamente as boas vindas ao Quality Porto Alegre sempre que retornares a nossa cidade! Cordialmente, Renata Isnardi Supervisora de Recepção

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

DaniloS, Buenos aires

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very well located front of the beatiful park. awesome breakfast, nice bedrooms. really good price per value
Stayed 1 night in Feb 2020
Response from Renata Isnardi on Feb 6, 2020
Dear Danilo, Thank you for your comments about our services, is very important for us. We are working to improve our areas and services. Hope to see you again at Quality Porto Alegre! Best Regards, Renata Isnardi Front Office Supervisor

8/10 Good

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and friendly staff. They let me check in very early:
Stayed 1 night in Jan 2020
Response from Renata Isnardi on Jan 10, 2020
Dear Stephen, Thank you for your comments about our services, is very important for us. We are working to improve our areas and services. Hope to see you again at Quality Porto Alegre! Best Regards, Renata Isnardi Front Office Supervisor

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location and value!
The hotel is located across the street from a very beautiful and safe park in Porto Alegre, also very close to restaurants, shops and even a shopping mall. We loved walking around the area and felt the location to be the best! The front desk staff were very friendly and allowed us check in prior to 2pm. We got upgraded to a room on the newer side which didn’t face the park but it was very spacious, clean and updated. It was nice and quiet and the shades allowed us to sleep very well. The shower was quite small but it was nice and warm and great water pressure. I also had some work to do and the WiFi worked wonderful for connecting to USA. We had a kitchen and table inside the room which made for a nice office space. We loved our stay and will return next time we visit porto alegre. Great value for the price you pay!!
Stayed 4 nights in Dec 2019
Response from Renata Isnardi on Jan 3, 2020
Dear Heather, Thank you for your comments about our services, is very important for us. We are working to improve our areas and services. Hope to see you again at Quality Porto Alegre! Best Regards, Renata Isnardi Front Office Supervisor

10/10 Excellent

Luis, Porto alegre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building, good location, options for dinner at walking distance. In front of a nice park.
Stayed 1 night in Dec 2019
Response from Renata Isnardi on Dec 17, 2019
Dear Luis, Thank you for your comments about our services, is very important for us. We are working to improve our areas and services. Hope to see you again at Quality Porto Alegre! Best Regards, Renata Isnardi Front Office Supervisor

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Renata Isnardi on Dec 9, 2019
Prezado Sr. Muito obrigada pelos seus comentários sobre a experiência de hospedagem no Quality Porto Alegre. Reconhecemos que a contribuição de nossos hóspedes nos possibilita oportunidades de aprimoramento de nossas áreas e serviços, e sinceramente agradecemos! Esperamos dar-lhe novamente as boas vindas ao Quality Porto Alegre sempre que vieres a capital gaucha, o senhor será sempre muito bem vindo por toda nossa equipe! Cordialmente, Renata Isnardi Supervisora de Recepção

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Renata Isnardi on Dec 2, 2019
Prezado Sr. Muito obrigada pelos seus comentários sobre a experiência de hospedagem no Quality Porto Alegre. Reconhecemos que a contribuição de nossos hóspedes nos possibilita oportunidades de aprimoramento de nossas áreas e serviços, e sinceramente agradecemos! Esperamos dar-lhe novamente as boas vindas ao Quality Porto Alegre sempre que retornares a nossa cidade! Cordialmente, Renata Isnardi Supervisora de Recepção

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019
Response from Renata Isnardi on Nov 25, 2019
Prezado Sr. Muito obrigada pelos seus comentários sobre a experiência de hospedagem no Quality Porto Alegre. Reconhecemos que a contribuição de nossos hóspedes nos possibilita oportunidades de aprimoramento de nossas áreas e serviços, e sinceramente agradecemos! Esperamos dar-lhe novamente as boas vindas ao Quality Porto Alegre sempre que vieres a capital gaucha, o senhor será sempre muito bem vindo por toda nossa equipe! Cordialmente, Renata Isnardi Supervisora de Recepção

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019
Response from Renata Isnardi on Nov 25, 2019
Prezado Sr. Muito obrigada pelos seus comentários sobre a experiência de hospedagem no Quality Porto Alegre. Reconhecemos que a contribuição de nossos hóspedes nos possibilita oportunidades de aprimoramento de nossas áreas e serviços, e sinceramente agradecemos! Esperamos dar-lhe novamente as boas vindas ao Quality Porto Alegre sempre que retornares a nossa cidade! Cordialmente, Renata Isnardi Supervisora de Recepção

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel
A nice hotel at a great location. Maintainance could be better. Service was very nice with good intension but shame that even reception people almost can't speak English.
Stayed 5 nights in Sep 2019
Response from Renata Isnardi on Dec 4, 2019
Dear, Thank you for your comments about our services, is very important for us. We are working to improve our areas and services. Hope to see you again at Quality Porto Alegre! Best Regards, Renata Isnardi Front Office Supervisor

8/10 Good

Jose

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
So So
This was the only hotel available in the city. Extremely high price for a room with 2 single beds. Still, the room was nice and comfy. Hotel service is a little short - no laundry service because was holiday. will go back during low seasson to enjoy my stay.
Stayed 2 nights in Sep 2019
Response from Renata Isnardi on Nov 29, 2019
Dear Jose, Thank you for your comments about our services, is very important for us. We are working to improve our areas and services. Hope to see you again at Quality Porto Alegre! Best Regards, Renata Isnardi Front Desk Supervisor

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia
O hotel era limpo e moderno, café da manhã excelente e funcionários simpáticos.
Stayed 1 night in Aug 2019
Response from Renata Isnardi on Dec 11, 2019
Prezada Sra. Larissa, Muito obrigada pelos seus comentários sobre a experiência de hospedagem no Quality Porto Alegre. Reconhecemos que a contribuição de nossos hóspedes nos possibilita oportunidades de aprimoramento de nossas áreas e serviços, e sinceramente agradecemos! Ficamos muito felizes com os elogios feitos , sentimos muito orgulho pela sua preferência! Esperamos dar-lhe novamente as boas vindas ao Quality Porto Alegre sempre que retornares a nossa cidade! Cordialmente, Renata Isnardi Supervisora de Recepção

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was a leakage of diesel with fumes on the elevator shafts and aisles of the hotel for the entire stay. The management of the hotel ignored the problem. I left the hotel earlier because I was afraid of a fire. They did not reimburse me for the prepaid nights I did not stay there. Very disappointing.
Stayed 10 nights in Apr 2019

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Location, Location, Location
Room was big, clean and comfy. Little bit on the high side in terms of price. Location is very good to access local cuisine, bars, and run at the park.
Stayed 2 nights in Jul 2018
Response from Elisa on Aug 25, 2018
Prezado Sr. José; Muito obrigado pelos seus comentários sobre a experiência de hospedagem no Quality Porto Alegre. Esperamos dar-lhe novamente as boas vindas ao Quality Porto Alegre sempre que retornares a nossa cidade! Cordialmente, Tamires Glaner Sup. Serviços e Operações

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Good restaurant, great breakfast. Good service overall.
Stayed 3 nights in Jun 2018
Response from Elisa on Jun 30, 2018
Dear Mr. Traveler; Thank you very much for your comments about the accommodation experience at Quality Porto Alegre. We recognize that the contribution of our guests gives us opportunities to improve our areas and services, and we sincerely thank you! We were very happy with the compliments made, we are very proud of your preference! We hope to welcome you again to Quality Porto Alegre whenever you return to our city! Sincerely, Tamires Glaner Sup. Services and Operations

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jewel in the center
From the outside and in the halls looks a little bit beat up. But when you get to the room is good. You get very good room for the price. There is a park in front of the hotel and many bars and restaurants on the area. Very safe neighborhood. It is also close to the mall and other fancy boutiques and entertainments. Breakfast is superior than similar hotels in the area.
Stayed 1 night in Nov 2017
Response from Rafael Nogueira on Dec 1, 2017
Dear Mr. Jose Thank you very much for your comments about the accommodation experience at Quality Porto Alegre. We recognize that the contribution of our guests gives us opportunities to improve our areas and services, and we sincerely thank you! We were very happy with the compliments made, we are very proud of your preference! We hope to welcome you again to Quality Porto Alegre whenever you return to our city! Sincerely, Tamires Glaner Sup. Services and Operations

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel facing a park
Nice hotel next to a small park and close to a shopping mall and a lot of good restaurants. Good and varied (free) breakfast. Clean room. Pleasant staff. The WiFi connection was a little weak.

8/10 Good

Gabriela, Brampton

Liked: Cleanliness, property conditions & facilities, room comfort
Nice overall
The room was spacious and comfortable. I really like the desk area. It had lots of space to work. They got my reservation wrong and the lady that checked me in was not very nice about it. I ordered room service and the food was pretty bad. I ordered chicken with risotto. The chicken was so overcooked you could hardly chew it and the risotto had at least 20 whole sundried tomatoes that totally overpowered the dish. Then I ordered the cheese risotto and it was better, but not great. Best to eat somewhere else if you can. I had to say in because they were having a day of nation wide protests and the main site was by the hotel.

8/10 Good

Karen, Bloomfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porto Alagre
Nice hotel in good área. Not expensive as the other hotel close by. Have stayed there several times and like the staff and the área, one of the best in Porto Alegre.

6/10 Okay

Victor, Santiago

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel, need some reparations
Godo hotel, excelente neighborhood. However the hotel furniture and decoration is quite old and need some reparations. In general good stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel overlooking a gorgeous park
Staff were very helpful, welcoming and proficient in English. Breakfast was fabulous and there are a number of bars and restaurants in easy walking distance. There is a fantastic shopping center just down the road as well. Bed was comfortable and air conditioning worked well. I think it's a hotel used by executive travelers and they tend to get up early. After advice we organised a driver to show us around the city and drive us to the town of Gramado, a two hour drive. This was organised through the hotel and was a delightful service. Our driver had interesting information to impart, was a safe driver and obviously experienced with showing people all the best sights. I would recommend this hotel.

6/10 Okay

Jonathan, NYC

Liked: Cleanliness
well-located property on the famous "parcao"
The hotel is a well-located property on the famous parcao. Rooms were clean, however the fixtures were dated. Service, like most Brazilian hotels, left much to be desired for. Good for a quick two night stay but not ideal for a traveler in need of service or pampering.

6/10 Okay

Nico, Lima, Peru

Liked: Cleanliness, room comfort
Disliked: Staff & service
They asked me to pay more than I should
Nice hotel but I had a problem: I made a reservation and payment in Expedia but they required me an extra payment when I checked out. I complained but the employee told me that I had to pay and then complain to get my money back if it was an unfair charge. I accepted because I needed to go to the airport very fast; however, as soon as I came back to my country, I sent a complaint in order to get my money back. Furthermore, I sent them all the documents that they required me by mail (not e-mail!). More than 6 months have passed and I haven't received the reimbursement. I didn't want to make this negative commentary but now I'm forced to do it. They should give a better service when they make mistakes, I feel totally dissapointed with their behavior.

10/10 Excellent

Sigmund, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Perfect for the price
Thank you for your stay at Quality Porto Alegre and we are honored with your kind comments, which will certainly be shared with the team. The contribution of our guests is very important for us to increasingly improve our services and exceed our customer's expectations. Your choice for staying with us makes us very happy and we hope to see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Would stay there again!
The name of the hotel made me think it would be the opposite, but we stayed at a radisson the night before and saw that they were under the same ownership. Not AS nice as the radisson, but not far off. Lucas at the front desk was amazing. He spoke enough English to be very helpful, scheduling taxis and printing maps for us, never bothered. Te neighbourhood was really cute, there's a really nice park across the street and there are a lot of restaurants and shopping in walking distance. Also in walking distance was a boarding stop for the tourist bus.

10/10 Excellent

Thomas, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porto Alegre hotel
I have stayed in Porto Alegre many but had stayed at this hotel for the first time 3 months ago and was impressed with the value it offers. The location is great in the Moinjos de Vento area, they are remodeling the restaurant, so that was the only drawback but it is supposed to be finished in Dec/2014

10/10 Excellent

Bob, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe area with many restaurants
Very satisfied with the value (cost) with free Wi-Fi an breakfast

8/10 Good

Dea, Toronto, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable hotel in a great location
Stayed 3 nights over a weekend and was able to enjoy the area of Moinhos de Vento and the "Parcao" em POA.
Response from Rafael Nogueira on Jun 30, 2015
Dear guest, Thank you for staying at the Quality Porto Alegre. We hope to welcome you again in our hotel whenever you come to our city. Regards, Rafael Nogueira Services and Operations Supervisor

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brazil traveler, los angels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I have stayed in Porto Alegre over 30 different times in the past 8 years. I usually stay at the Sheraton or the Mercure hotels in the Moinojos de Vento area. I like this part of the city which is a very safe, upscale neighborhood with many boutique shops and dozens of restaurants along it's tree shade streets. The Sheraton while nice and convienently connected to the small 3 story mall, has over the past couple of years kept raising its rates. This trip I stayed at the Quality Hotel, diagonally across the Park from the Sheraton. It beat my expectations. The staff was over the top courteous and helpful. The location on the quiet tree lined street across from the park was not only quiet but there were 7 different restaurant/cafes to pick from as you walked up the street. The room was very comfortable with great king size bed! I will definitely be staying here on future trips!

10/10 Excellent

Graham, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel, good value for money
I would be happy to stay again. The journey from the airport was quick. The hotel and room facilities facilities were fine. The hotel was not right in the centre but taxi fares to attractions were reasonable. The bext side trip was the catamaran journey across the lagoon (20 minutes each way; less than $10 return).
Response from Rafael Nogueira on Jun 30, 2015
Dear guest, Thanks for the feedback about your stay in our hotel and city. We hope to see you again at the Quality Porto Alegre when you return to our city; Regards, Rafael Nogueira Service and Operations Supervisor

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff and location

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fergo, Sydney NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff and service!
I arrived earlier than the normal check in time and the hotel staff were very accommodating because my room was not ready yet. They put me into a diff room than what I had booked for the 1st night so I could shower and get changed for a business meeting I had to prepare for. My friend who I was traveling with fell ill on our last night and was sick in the room unfortunately. The staff were amazing, they came up to the room to clean up and then returned with water and tea for her to help her get well. The hotel is in a great location, very close to good bars restaurants and shopping. There is a nice park across the road too. The room are clean and of a good standard, it is not a "high end" hotel but I had a great all round experience with this hotel.

6/10 Okay

José Antonio

Traveled with family
Liked: Cleanliness, staff & service
Fiquei na parte do Flat...muito boa, faltou tv no quarto
Stayed 1 night in Jan 2024

8/10 Good

Helia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

4/10 Poor

Tiago

Traveled with family
Disliked: Cleanliness
Caro e com anúncio enganoso
Paguei 700 R$ em um quarto para dois adultos e uma criança que supostamente teria uma sala separada com sofá cama e uma cama king size. A sala não era separada, e a cama não era king size. O sofá cama não estava arrumado para a minha filha e não havia camareira para arrumar, pedimos lençóis e tivemos que arrumar nós mesmos, não havia sequer copos no quarto, a torneira do chuveiro estava solta e caía toda hora, lençóis manchados, luzes de cabeceira piscando. Tem hotéis muito melhores por menos.
Stayed 1 night in Jan 2024

10/10 Excellent

Inês Da Silva Guahyba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024