View from property

Reviews of Hotel Pav

3 out of 5
Hotel Pav
Kremencova 13, Prague

Reviews

8.4

Very Good

Rating 10 - Excellent. 309 out of 1003 reviews" "
Rating 8 - Good. 531 out of 1003 reviews" "
Rating 6 - Okay. 130 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Margherita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and big room. Staff was friendly and breakfast was good (more continental than sweet)
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher, Colchester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would definitely stay again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Property is conveniently located a short walk from the metro station Narodni Trida. It's also a short walk from the center of Prague which includes Wenceslas Square. My hotel room was warm, comfortable and absolutely spotless. In particular, the cleanliness of the bathroom and shower was outstanding. Staff on front desk are also friendly and helpful. I've stayed at the hotel before and was very pleased to return. Top marks to all.
Stayed 4 nights in Jan 2024

8/10 Good

Mila

Stayed 2 nights in Dec 2023

10/10 Excellent

Charles, Saginaw

Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pav review good & bad
You're space heater don't work too well. Breakfast good but your lift to get downstairs is too cold to get into without a jacket. Who wears a jacket or coat when leaving your room to go to breakfast? That should all be indoors. Also you should NOT charge for (still) water if it comes from the tap. If it's free for you, it should be free for us. I declined it because I'm not going to pay money for free water.
Stayed 7 nights in Nov 2023

10/10 Excellent

amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were as described, clean, and comfortable. The staff was very helpful and friendly. Breakfast was really nice with lots of variety. The area itself had plenty of options for dining and entertainment and was a short walk to many of the tourist attractions.
Stayed 2 nights in Dec 2023

6/10 Okay

kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Average
No fridge in room reception at time unfriendly but the overall location and condition was good
Stayed 3 nights in Nov 2023

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern room. Good heating. Under floor heating in bathroom with bath tub. Good location for public transport. Restaurants very close.
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but Bad Customer Service
The breakfast buffet was amazing and the hotel was in a good location and the amenities were really good. However, Milan in the front desk was really rude and rolled his eyes after I have asked him a question. Him rolling his eyes was really uncalled for and ruined our day. The customer service in the front desk was overall unpleasant with other employees too.
Stayed 2 nights in Oct 2023

8/10 Good

Jose M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Restrooms are extremily small.
Stayed 2 nights in Oct 2023

8/10 Good

Lyndel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Filemon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Me gustó la ubicación, no me gustó el servicio y atención del personal, siempre estaban de malhumor o al menos eso parecía. La limpieza fue buena.
Stayed 2 nights in Oct 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Luis

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very good one. Parking impossible.
Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 3 nights in Sep 2023

10/10 Excellent

Yuliya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Prague. Very good location, clean room, friendly staff, good breakfast
Stayed 3 nights in Sep 2023

4/10 Poor

Edyta

Liked: Staff & service
Room very nice . But no Air conditioning. Was 37 ' and only fun.
Stayed 5 nights in Aug 2023

6/10 Okay

Katherine Ross

Liked: Cleanliness
Stayed 3 nights in Aug 2023

4/10 Poor

Mary-ann

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good location and sized room. However the room is absolutely boiling, especially the bathroom. Certain staff members were fairly rude and unwelcoming. The hotel is very stingy, I had to pay for a glass of hot water for my lemsip from the bar that is only open a few days a week, if you want a kettle and tea in your room they will charge you €5 a day. Please note that this hotel does not have laundry like it states.
Stayed 4 nights in Aug 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is well located. The breakfast is basic and the staff is a little rough. However, the room is very comfortable and it had a view.
Stayed 3 nights in Jul 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were super friendly and helpful. The room was large and comfy.
Stayed 3 nights in Jul 2023

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, well appointed hotel. Good breakfast. Air con would have made it even better.
Stayed 3 nights in Jul 2023

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness
There is no air conditioning or pool and the rooms get very hot.
Stayed 4 nights in Jul 2023

10/10 Excellent

Igor

Stayed 7 nights in Jul 2023

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service
This hotel is in a very nice area, easily walkable to/from many of the important areas in central Prague. Unfortunately the rooms do not have aircon- and whilst it's hardly their fault, a single plug-in fan in the room cant do much to hold off a 35 degree heatwave. So i would strongly avoid staying here in the summer months. Breakfast was fine, beds were comfy & as mentioned, the location is very positive.
Stayed 3 nights in Jul 2023

6/10 Okay

Lauren

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, one disappointing member of staff
First room was terrible, small, hot, noisy and dark. They honoured my upgrade the next morning and moved us to a much bigger, brighter room with air con. Good location, mostly friendly staff. Only negative was the very, very rude reception man who works the night shifts.
Stayed 5 nights in Jun 2023

10/10 Excellent

Claire

Traveled with family
The hotel was well positioned for the main sights. The room was large clean and well equipped. Huge barriers of breakfast options. Would recommend.
Stayed 2 nights in Jun 2023

8/10 Good

Marcel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prague
Very good location, ~15min walk to Charles Bridge and other top attractions. Breakfast was really good.
Stayed 2 nights in Jun 2023

2/10 Terrible

Malgorzata

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor room. We were located downstairs and it was incredible dark and noisy. You would not expect room without air conditioner. We were unable to leave window open as this was on the ground floor and people could see our room from outside. Daily room service didn't exist. We only had towels changed and I question cleanness of them. I had stayed in 3* hotels and this was more like 1*. Brakefast... Not a lot of choices and food menu poor and low quality. Brakefast service, very arrogant staff, don't bother to ask for anything. Receptionist/s staff were nice, and helpful to us. And also a gentleman who was looking after guest in the afternoon garden was really kind. Location of the hotel was fantastic next to really famous pub which was next door and 2 min to dancing building.

10/10 Excellent

Christopher John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous hotel - rooms well appointed, clean and comfortable. Very friendly staff and great breakfast. Would definitely stay again.
Stayed 4 nights in May 2023

10/10 Excellent

Jane

Stayed 3 nights in May 2023

6/10 Okay

Karen

Traveled with family
Liked: Staff & service, property conditions & facilities
Noisy at night when trying to sleep - many people partying on the streets. No air conditioning or ceiling fans. Had to keep the window open. The tub was very high and I had great difficulty getting in the tub to shower. No grab bars. On the positive side, the breakfast was excellent!!!
Stayed 3 nights in May 2023

10/10 Excellent

maria

Stayed 3 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023

10/10 Excellent

Nella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything . I suggest get an app MAPS.ME , it will navigate you to wherever you go without the use of wifi .The hotel is very nice , it gets cleaned everyday with fresh towels . It is across minimart , on the side of the hotel another minimart and plenty of restaurants. Breakfast is really good . My only issue is the first two nights I was asking for ice , no problem . The third night they wanted to charge me 20 czk for a glass of ice . You can buy a 50 pint beer for 23czk in the nearby grocery store . I guess the ice is not owned by the hotel , it is owned by the bar that’s inside the lobby . The hotel doesn’t have ice , you have to buy it in the lobby for 20 czk for a glass of ice .
Stayed 7 nights in Apr 2023

10/10 Excellent

Audra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Amazing breakfast. Friendly and Helpful staff.
Stayed 4 nights in Apr 2023

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hotel is near to almost everything. Rooms are clean
Stayed 2 nights in Feb 2023

10/10 Excellent

Duncan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is conveniently located for visiting all attractions. The breakfast has a good enough selection but food at other times is limited. Pleasent staff who helped whenever needed. Couple of minor gripes is that shower temp was cold sometimes and although it advertises tv the is only 1english channel - the bbc news. That said if your visiting a country it’s not for the tv but it would be nice to watch something when resting.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good location, within walking distance of everything. Staff were friendly and helpful. Breakfast was good although continental was a bit random, veg and salad and soups!!! Maybe europeans eat that for breakfast. Room was clean and functional good value for money. Only thing missing was a kettle to make tea. I had to pay 5 euros per night and it didn’t even come with milk pods !! Overall worth the money.
Stayed 3 nights in Dec 2022

4/10 Poor

Paulina Anna

Traveled with partner
Disliked: Cleanliness, staff & service
The hotel was in a really good area. Breakfast was OK, there was a good variety of food and it was for free. The room was disappointing, it was dark and smelt horrible. The bathroom smelt awful too and was filthy upon arrival (was cleaned next day with room service). I ordered wine for the room as a surprise as we were celebrating my partners birthday, this was warm and glasses were filthy. The hotel staff were incredibly rude, especially the overnight reception man who checked us in - no hello or welcome. Overall really disappointed, was made to feel very unwelcome and would not come back.
Stayed 4 nights in Dec 2022

10/10 Excellent

Fredrick, Rock Hill

Liked: Staff & service, amenities, property conditions & facilities
The entire hotel staff was very accommodating. And the property was within a fifteen minutes walking distance of the historic sites that I wanted to visit.

10/10 Excellent

Ruth H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a great location with nice friendly staff

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel represents good value for money with the room I was allocated being large and well furnished. On the down side, there was no mini-fridge, although one of the cupboards in the room was clearly designed to accommodate a small fridge. I would also add that the breakfast buffet was of a reasonable standard. The hotel location is very good, being fairly central (~5 min walk from Wenceslas Square), with the nearest metro stop being “Narodni Trida” on metro line B. If arriving by air, then take bus number 100 (the stop is at the front of the main terminal building) to metro station “Zilcin” (the first stop on metro line B) and then stay on line B until “Narodni Trida”. The hotel is 5-6 minutes on foot from this metro station.
Stayed 4 nights in Nov 2022

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location, clean, tidy and good size room. Would recommend
Stayed 5 nights in Nov 2022

10/10 Excellent

Ing.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the historic centre of Prague.
Perfect choice for National Theater visitors. We also appreciated the voucher for the restaurant in the neighbourhood. The only thing we missed was a fridge in the room.
Stayed 1 night in Nov 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel and great value
Great location, modern rooms and very comfortable. The bed was very comfortable however the towels were very thin, but it was fine. The room doesn’t have any tea and coffee making facilities but there is a cafe nearby. Free safe in the room and hot shower and Netflix on the tv.
Stayed 5 nights in Nov 2022

10/10 Excellent

Manoj