This was a last minute booking for us, so we really tried not to be harsh judges, but there were a few things that stood out that we wish we knew when booking. First, you should know this location is really great and underrated. The hotel was tucked away in a quiet corner off the main streets but surrounded by really stellar food options that we would not have found otherwise. That alone made up for the experience in the hotel, but we really just needed a place to crash and weren’t expecting anything fancy. We booked this room instead of an Airbnb because we wanted guaranteed air conditioning in the heat wave Prague was experiencing. Our air conditioner didn’t work and when we called the front desk (granted it was late) we were told there was nothing that could be done and no fans were available to be provided as an alternative. We were on the third floor with no good window circulation and the room felt like a sauna all night. At check out the next morning we learned we weren’t the only ones with this issue and witnessed other irate guests. The free breakfast looked good from afar, but when we went to pour coffee we discovered dead fruit flies in every available mug. We did try the spa services which were good for the price, but be prepared it’s not your typical spa, more like a hotel room with a massage table in it. Again, for the price we paid, it was fine, but the pamphlets made it sound like a full spa, so we just want to give an accurate picture.