Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from

Posted Aug 18, 2014
Only issue was the language barrier. It was very hard to communicate with anyone on the staff besides the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn

Very Nice Resort with a great pool.

Posted Aug 15, 2014
Pros: The beautiful grounds and lovely, clean pool with not so loud entertainment.
Cons: The beach needs care. Seaweed should be cleared daily and jellyfish cleared with netting. People go to the Caribbean for the beaches.
Location: I didn't really go out of the resort much.
The hotel was excellent. The grounds were very well kept. The pool was huge and very clean. They had entertainment throughout the day, so it was fun. The beach was OK but I got stung by a jelly fish...not fun. It's better to just take quick dips. The water is dark and murky, not tropical blue water. Apparently a river feeds into this part of the ocean. Overall this is a great resort. If you like pools then you will love this pool. The Buffet is better than the theme restaurants without the hassle and the staff was very good. They served with a smile and were always attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

nice pool, bars, drinks, fantastic beach

Posted Aug 12, 2014
Cons: the food: the specialty restaurants were not up to par; the food in the buffets was poor
extremely relaxing. Quite, nice views of the Caribbean sea, nice entretainment.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pembroke Pine FL

unforgettable first time in dominican republic

Posted Aug 12, 2014
first things first awesome people(dominicans) very friendly!!!I book two rooms my friends room was booked double they were french couple there too...we realize a few hours after unpack ,in my room the ac wasnt working it was a sauna literally, well after a few trips to the lobby and many calls(we chek in around 3pm), at midnight we were moved to another room, both my friend and I.Next morning we spoke to the manager assistand about all the inconvenients from the day before and we were moved to the very next hotel a luxury resort all inclusive adult only..from that very moment everything change for better so please I you have the extra money pay for the luxury resort the regular one will be ok but the luxury its way better and you will have awesome vacations and you wont have to be calling the lobby to remind them about your broken ac unit or complaining because somebody else have keys from your room and blame it to a system failure...plus the bridge in the beach it way smaller than it looks in the pics and the water in the beach it never clear thanks to a river near by and take the tours those are one of the best things!!!
3 out of 5
by A verified traveler from collazo

I don't like the beach and the hotel conditions.

Posted Aug 10, 2014
The food is not good. The hotel conditions are very basic. No good attention. The extra service is very expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from baltimore

Posted Jul 31, 2014
Great experience. Excellent staff. Would recommend their resort to any one. Good bang for your buck.
3 out of 5
by A verified traveler

Service was terrible.

Posted Jul 24, 2014
Cons: Service. Staff is rude.
Very hard to get a drink at the bars. They do not want to wait on you if you are a white American. I ended up buying bottles from one of the stores and making my own drinks. Beach is beautiful but sea weed is a problem.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Beautiful Grounds room was above average.

Posted Jul 21, 2014
I would go back. The price was good for what you get. The nightly show was entertaining and the staff was great.
2 out of 5
by A verified traveler

Never again

Posted Jul 18, 2014
I am a 40 years old male, went there with my girlfriend for the first time to this resort. Was very dissapointed with the beach, the food, the bathroom in a room had a leak. The beach was just like in NY , dirty dark water, but it was warm. Same dry food everyday. Had a reservation in one of their restaurants, came about 20 min late, they refused to let us in, even know that the restaurant was half empty. The pool was nice. I guess for the price I should not complain, but if I knew all these things before, for sure I would pay a little more and go to another resort.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Very nice time pool and ocean were fantastic

Posted Jul 13, 2014
Pros: The shows were great exelent dancers delvis was real good!
Cons: Clean the swim up bar it smelled
Location: The Catalina island tour was worth checking out real nice
If I was to complain ,my wife got asked 6 times in one day at the beach if she wanted her hair branded no is no but she kept asking the other sales staff weren't too bad so we stayed mostly at the pool