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Reviews of Marina Rabat Suites & Apartments

3.5 out of 5
Marina Rabat Suites & Apartments
Marina Bouregreg, Avenue de Fes, Salé

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 40 reviews" "
Rating 8 - Good. 17 out of 40 reviews" "
Rating 6 - Okay. 4 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 4 out of 40 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Issam

Traveled with partner
Disliked: Amenities, property conditions & facilities
The service is the one of amateurs with a bad attitude. I had a reservation to spend the initial portion of my honeymoon at your establishment. I had specifically requested, if possible, a desirable unit with a pleasing view. To my astonishment, upon our arrival, there was no one present to welcome us. Furthermore, the apartment we were assigned faced another building, and we did not receive the half-board dinner and lunch that we had paid for. At first the lady of the restaurant denied us and asked us to wait for a long time while people are being served saying she has no information about our stay later when she came saying that we only have 1 night which is wrong . After 1h of rude behavior we decided to leave . I contacted Khadija, the individual designated as our point of contact, she informed me that all units were fully booked and that the decision-making authority rested solely with the manager, leaving her unable to provide any assistance. For parking at first they asked us to put our car in spot 40 and after 2h they sent us a message saying no we have to move our car to spit 42 . This situation has left us feeling neglected and disregarded, reflecting poorly on the management's concern for customer satisfaction and the delivery of advertised services. Given the lack of responsiveness from the contact person, I will now pursue an official complaint with Expedia
Stayed 2 nights in May 2024
Response from Guest relations on May 21, 2024
Dear Hachem,Thank you for being our guest, As previously discussed by phone, we tried many ways of helping you make your stay better by offering you free upgrade, free meals and free yacht ride. With all this being done, we think that we have more than fullfilled our duty.Again thank youfor your stay, enjoy your stay in Morocco,Best regards

8/10 Good

Murad

Stayed 1 night in Dec 2023
Response from Management on Feb 29, 2024
Thank you Mr Murad for your comment and your stay with us. It was a very great pleasure to host you.Looking forward to receive you again in the future,Guest relationsMarina Rabat Suites & Apartments

4/10 Poor

Mohammad

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2023

8/10 Good

bassam, Kissimmee

Traveled with family
Liked: Amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Aug 2023

6/10 Okay

Robert

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
There were four of us and we needed three bedrooms. This apartment unit fit our needs. There is one bathroom en suite, and one bathroom serving the rest of the apartment. The good. Once we discovered how to get to the parking garage, it was convenient to load and unload the car. The internet was Ok. Three of the four beds had pillows with pillow cases. Its near water with nice views if you walk a few blocks. If you have a car, it is in a good location for driving to nearby places to do sightseeing. A decent coffee shop a few blocks away for breakfast. Quiet. The bad. There is little at the property for basic comforts. Must bring your own water. Not really self-sufficient for cooking. Had to actually ‘ask’ for towels. We got one towel per person an hour later. Not easy to find the place by GPS. Our group got lucky because we had someone who speaks arabic as we had to ask people walking around for information and no one we came across spoke either French or English. No paper towels or kitchen towels to help with cooking/clean up in the kitchen. There is no laundry dryer so if you are staying only one night, air drying clothes may be problematic. The ugly. There were a couple of small glasses around the apartment and on the balcony filled with cigarette butts and water. One bed had no pillow cases on the pillows, so that was kind of gross. There was mold in one of the showers. Fortunately we brought plastic shoes to wear when bathing.
Stayed 1 night in May 2023
Response from Guest relations on May 16, 2023
Dear Robert,First of all, we wanted to thank you for your comment and for your stay with us.As for finding the location, you could have called us and we can send you somebody of your team to host you take care of you.Again we thank you for your stay and looking forward to receiving you,Best regards,

8/10 Good

Kaes, Cobourg

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
On the other side of the river which offered a unique opportunity to try the boat taxis. Not too far from the old city but you do need a car anyway to explore the area at large. Nothing to not like, it’s a comfortable reasonably furnished apartment. Manager was super nice and friendly, most Moroccans are like that.
Stayed 2 nights in Mar 2023
Response from Management on Apr 13, 2023
Thank you for your stay with and for your comment.It was a nice pleasure hosting you,Best regards,Guest relationsMarina Rabat Suites & Apartments

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
All were excellent
Stayed 2 nights in May 2022
Response from Management on May 22, 2022
Thank you Mr Choufani, It was a great pleasure to host you Guest relations Marina Rabat Suites & Apartments

2/10 Terrible

SAFAA

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room they show me is not the same I saw in the picture , the staff not friendly , I don’t like the room So I cancel the reservation they refuse to give me my money back ,the neighborhood look not safe , I don’t recomand this place for anybody !!!
Stayed 1 night in Nov 2021
Response from Management on Nov 29, 2021
Dear Safaa, Thank you for your message but our system shows that your reservation was cancelled due to the recent Moroccan airspace closure. It was also refunded by our services. I will contact you in order to process your refund. Thanks and looking forward to receiving you, Best regards, Guest relations Marina Rabat Suites & Apartments

8/10 Good

Mark

Business traveler, Traveled with partner
Liked: Amenities
Comfortable for one night. Several items could use maintenance. Was given only one set of towels for two people. Property is not clearly marked. Agent who runs the apartment was responsive and courteous.
Stayed 1 night in Nov 2021
Response from Management on Dec 1, 2021
Thank you Mark for your comment, Best regards, Guest relations Marina Rabat Suites & Apartments

8/10 Good

Katarzyna

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021
Response from Management on Nov 2, 2021
Thank you for your feedback, it was a pleasure hosting you Best regards, Guest relations Marina Rabat Suites & Apartments

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2021

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Marina Appartment
The appartment was very big with plenty of storage. It was clean and modern. Khadija was very helpful and always willing to help if we needed her she was just a phone call away.
Stayed 1 night in Feb 2020
Response from Management on Feb 8, 2020
Thank you for your feedback, It was a pleasure hosting you. Looking forward to receiving again in the future, Best regards Guest relations Marina Rabat Suites & Apartments

8/10 Good

Muhammad

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good apartment However, there was no Wi-fi The agent promised to install a router But never did this over the two nights we stayed That was disappointing! Otherwise, the apartment was very spacious overlooking the marina
Stayed 1 night in Oct 2019
Response from Guest relations on Oct 15, 2019
Dear Muhamad, Thank you for your stay and your comment, it was a pleasure hosting you. As for the Internet, we apologize for this issue. We had a downservice in all our Internet, it was from our Internet provider. Service is now back. Again thank you and looking forward to receive you again in the future, Best regards, Guest relations Marina Rabat Suites & Apartments

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Management on Jul 11, 2019
Thank you for your comment ! We appreciate your stay with us, Looking forward to receive you again in the future. Regards, Guest relations Marina Rabat Suites & Apartments

10/10 Excellent

JOHN, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rabat
The place is fantastic very big and comfortable rooms, close to many restaurants. The service offered by the people in charge was great! Very attentive and kind all the time. I would only point out two matters to improve: Mosquitos! We were bitten... let me say a new experience for my children... but it was uncomfortable for all of us Wifi, at this point I am not sure if it were our phones -from UK- that did not connect properly or the Wifi in the flat. Apart of it, a great place to stay and come back! We are actually planning to come back! One more thing, when we were was Ramadan... a difficult moment to go, as you won't be able to get food in the streets... so a place like this where you can cook is totally worthy!
Stayed 3 nights in May 2018
Response from Management on Jun 20, 2018
Dear John, Thanks for your comment, we appreciate you having a good stay in our establishment. Looking forward to receive you again in the future ! Guest relations Marina Rabat Suites and Apartments

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern and nice, close to the city just a quick walk to de river where you can cross by boat to reach the medina
Stayed 2 nights in Aug 2017

6/10 Okay

Mohamed

Stayed 7 nights in Dec 2023
Response from Management on Feb 29, 2024
Thank you Mr Mohamed for your comment and your stay with us. It was a very great pleasure to host you.Looking forward to receive you again in the future,Guest relationsMarina Rabat Suites & Apartments

10/10 Excellent

Issam

Traveled with group
Liked: Cleanliness, room comfort
Appartement spacieux lumineux et super bien agencé.lit confortable et placard de rangement spacieux et équipement des appareils ménagers à disposition. Personne gérant l’appartement très agréable et l’accès au restaurant à la Marina avec la demi pension 👍
Stayed 3 nights in Nov 2023
Response from Management on Dec 15, 2023
Bonjour M IssamC'était un plaisir de vous accueillir parmi nous.Toute notre équipe vous remercie pour votre clientèle.Au plaisir de vous accueillir dans le futurCordialementGuest relationsMarina Rabat Suites Apartments

8/10 Good

HICHAM

Traveled with family
Liked: Room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Thérèse

Liked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

fouad

Traveled with family
Liked: Cleanliness, room comfort
séjour agréable rien à dire. super emplacement
Stayed 3 nights in Aug 2023
Response from Guest relations on Aug 28, 2023
Merci pour votre séjour parmi nous,C'était un plaisir de vous recevoirAu plaisir de vous revoir dans le futur,Cordialement,Guest relationsMarina Rabat Suites & Apartments

6/10 Okay

Diane

Stayed 2 nights in Aug 2023

8/10 Good

Hakim

Stayed 4 nights in Aug 2023

6/10 Okay

Fatiha

Traveled with family
Liked: Cleanliness, room comfort
Peut mieux faire !
Lors de notre réservation tout semblait idyllique. Cependant, nous sommes un peu déçus de notre sejours. L'emplacement est certes agréable à la marina de Rabat mais les services ne sont pas à la hauteur. Il n'y a pas de réception physique, la communication se fait par téléphone. Malgré des reponses rapides, le service ne suit pas Sur deux semaines, le ménage a été fait une seule fois, à notre demande, malgré qu'on nous ait assuré que cela devait se faire trois fois pendant le sejours (15 jours). Le menage a été partiel et tres aleatoire. Idem pour les serviettes, changées une seule fois. L'appartement a subit des degats des eaux dont les stigmates sont encore visibles. Un coup de peinture peut suffire a donner une impression de propreté appréciable. Pour la demi pension, le restaurant est est peu loin de l'appartement, il faut marcher un bon quart d'heure pour y arriver. La carte n'est pas très variée, vous avez le choix entre les grillades de poulet, de bœuf ou de kefta, pizza ou salade de riz ou niçoise. Tres souvent en rupture de stocks avec aucune substitution proposée.cependant, les plats étaient très bons. Le petit déjeuner est par contre assez varié. Nous nous sommes regalés. Bref, des petites choses qui peuvent ne pas avoir envie de recommander le lieu. Dommage !
Stayed 14 nights in Jul 2023
Response from Management on Aug 1, 2023
Bonjour Fatiha,Merci pour votre commentaire et votre séjour parmi nous.C'était un plaisir de vous recevoir parmi nous.Vos commentaires ont bien été pris en considération et transmis à notre management.Sachez que nous faisons notre maximum pour garantir une satisfaction totale de nos clients,Au plaisir de vous revoir dans le futur,Cordialement,Guest relationsMarina Rabat Suites & Apartments

8/10 Good

Abdelmajid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Logement spacieux et moderne très bien situé.une vue impeccable sur la Marina mais on été surpris par une panne d'ascenseur sachant que j'ai un problème d'arthrose donc monter les escaliers en portant en plus les valises m'a vraiment fait souffrir ,sinon le séjour était agréable
Stayed 1 night in Feb 2023
Response from Management on Feb 27, 2023
Merci si Abdelmajid pour votre séjour, c'était un plaisir de vous accueillir.Pour ce qui est de la panne d'ascenseur, nous sommes désolés pour ce souci. Nos équipes d'intervention sont intervenues rapidement pour résolution du problème.Merci pour votre clientèle et au plaisir de vous accueillir parmi nous dans le futur Cordialement

10/10 Excellent

Jihane

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from Management on Jun 28, 2022
Thank you for your comment, it was a pleasure to host you

10/10 Excellent

Ali

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Management on Jul 21, 2021
Dear Ali, It was a pleasure hosting you with us. Thank you and looking forward to receiving you again in the future. Best regards Guest relations Marina Rabat Suites Apartments

10/10 Excellent

Achraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön
Wunderbar, da gebt nicht viel zu reden nur sehr schon ruhig und Luxus, und sehr sicher.
Stayed 6 nights in Sep 2019
Response from Guest relations on Jan 23, 2020
Thanks and looking forward to receive you again in the future. Best regards, Guest relations Marina Rabat Suites & Apartments

10/10 Excellent

loic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, very close to Rabat with Tramway
Tres bon emplacement, safe. J ai été upgradé donc je ne parler que du 3 pieces vue marina. Vaste et excellent appart. Vue marina avec blacon.
Stayed 1 night in Jan 2020
Response from Management on Jan 16, 2020
C'était un plaisir de vous accueillir parmi nous. Nous sommes ravis que avez pu avoir une expérience positive au sein de notre établissement. Au plaisir de vous avoir parmi nous dans le futur, Cordialement, Guest relations Marina Rabat Suites & Apartments

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Propreté et qualité de l'appartement est 10/10. Tout était disponible á notre logement. Le gérant et toute l'équipe sont hypergentilles et serviable. Je remercie Mrs younesse, khadija, rania, bouchra et abdeljabbar. Notre balade au yakht était impeccable. Le repas délicieux au niveau du restaurant tarbouch.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hhhhhhhhhhhh hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Stayed 1 night in Nov 2019
Response from Guest relations on Nov 12, 2019
Merci pour votre commentaire, Au plaisir de vous accueillir parmi nous dans le futur, Cordialement, Guest relations Marina Rabat Suites & Apartments

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Guest relations on Oct 17, 2019
Thank you for your stay with us, it was a pleasure hosting you, Best regards, Guest relations Marina Rabat Suites & Apartments

8/10 Good

Latifa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Management on May 19, 2019
Merci pour votre séjour, Au plaisir de vous accueillir parmi nous dans le futur, Guest relations Marina Rabat Suites & Apartments

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement très spacieux et agréable. L'équipement est un peu juste par contre (au niveau de la vaisselle surtout).
Stayed 2 nights in Apr 2019
Response from Management on May 19, 2019
Merci pour votre commentaire, Au plaisir de vous accueillir parmi nous dans le futur. Guest relations Marina Rabat Suites & Apartments

8/10 Good

Baraka, France

Traveled with family
Liked: Cleanliness, property conditions & facilities
Très jolie et grand appartement bien équipé avec vue sur la marina très agréable et reposant. En revanche très bruillant le week end, bcp de musique jusqu’à très tard provenant des restaurants situé en bas mais très calme en semaine.. Petit déjeuner et dîner servis dans le restaurant appartenant au propriétaire en face de l’appartement dans la marina, carte variée et très copieux. En revanche petit déjeuner servis assez tard 9h30-10h. Je vous recommande cet établissement, le proprio est très gentil, au petit soin et Khadidja qui livre l’appartement très gentille aussi..
Stayed 3 nights in Mar 2019
Response from Guest relations on Apr 2, 2019
Merci pour votre séjour et pour votre commentaire, Au plaisir de vous recevoir parmi nous dans le futur, Cordialement, Guest relations Marina Rabat Suites & Apartments

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
Terrible!Terrible! I booked two days and pre-paid, but when we arrived, the hotel's reception is out of work. And they said our room was sold to others.How can it happen？Hotel in Rabat is tight, we drove all around the city, but we cannot even find a room to stay. That was the most terrible experience in my life. So I want to complaint this hotel.
Stayed 2 nights in Dec 2018
Response from Management on Dec 11, 2018
Dear guest, Thank you for your reservation, As for your reservation, please note that your room has been booked at 11 PM, and you arrived at our hotel at 1AM. It's clearly mentioned in our policy that we do not accept guests after 11PM. Also, note that we did give you a free upgrade the next day. Thank you for your understanding and looking forward to receive you again in the future, Regards, Guest relations Marina Rabat Suites & Apartments

8/10 Good

hadi, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement spacieux
Bien placé Belle vue Cependant peu être bruyant à causla d’un bar restaurant situé juste en dessous
Stayed 9 nights in Jul 2018
Response from Management on Aug 11, 2018
Merci pour votre commentaire, ça nous a fait plaisir de vous recevoir parmi nous ! Guest relations Marina Rabat Suites & Apartments

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Quiet
The area is quiet, but to my taste a lot of disadvantage for the price you can get much better as a service
Stayed 2 nights in Aug 2017