I would say this is much more of a hostel than a hotel- a very good hostel at that though, but I am more used to hotels personally. Long days on trips, the last thing I wanted to do was come back to sharing the bathroom and waiting for the toilet to be free (my own fault, I booked the room with the shared bathroom, but I was presuming this would be more like a guesthouse). The first couple of days, there was a school/college type group staying and the walls were quite thin, groups of teenagers out the front chatting, leaving the shower room unkempt (although they were very polite), which was a little annoying, but once they had gone, it was a little more relaxing. The rooms are too simple for me- a bed, a drawer and a sink, nowhere to hang clothes or really relax in the space (if you are travelling as a group, this would be OK as there are communal spaces). All staff were great, except a slight dig- I made an error in reading my pick-up time for the airport (the bus was at 4:30, not the pick up time), and one of the hotel's staff came and knocked, which I appreciated and got moving as quickly as possible, she came up one last time approx. 5 mins later as I was vacating my room, telling me that I had to hurry up, people were waiting on the bus, etc. I totally appreciate that I was late and this is my responsibility, however I am an adult and felt terrible enough that I was late, I did not need to be lectured by the receptionist about this...but this was the only time.