Dear Melissa, We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future!Best regards,

Dear Rochelle,Thank you for your comments and for taking the time to share them with us and the Expedia community. We hope you visit us again soon and we look forward welcoming you back!Kind Regards,Vittorio TeneriniAssistant Hotel Manager

Dear Matthew,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Vittorio TeneriniAssistant Hotel Manager

Dear Cymber, What a wonderful review that you wrote! Thank you for taking the time to share your experience with the Expedia community. We greatly appreciate it when our guests see what we are trying to achieve, and when we are able to deliver an exceptional experience to our guests. We hope you visit us again soon and we look forward welcoming you back!Best regards,Vittorio TeneriniAssistant Hotel Manager

Dear John, Thank you for sharing your feedback of your recent stay with us. I appreciate the top rating regardless of the limited parking we offer. I hope you had a lovely time during your travels in Iceland and that we might get the opportunity to welcome you back one day. Kind regards, Arndís Hotel managerStorm hotel by Keahotels

Dear Heather,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Elizabeth,Thank you for your kind words on our staff. Hope to see you again soon.Best regards,Vittorio TeneriniAssistant Hotel Manager

Hello Robin, thank you for your positive feedback! We are looking forward to have you back soon! RegardsVittorio TeneriniAssistant Hotel Manager

Thank you very much Trisha!

Dear Mark,Thank you for taking the time to review your recent stay at Storm Hotel. We are disappointed to hear that on this occasion your overall experience did not meet your expectations.Hopefully we will get another chance to impress you in the nearest future.Best regards,Vittorio TeneriniAssistant Hotel Manager

Dear Charthank you for the very good feedback! We are looking forward to have you with us again! RegardsVittorio TeneriniAssistant Hotel Manager

Dear Peyton,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

Dear Melanie,Thank you for choosing to stay with us and for providing feedback on your experience.We are pleased to hear that you and your teenage daughter enjoyed your time in our lovely room, finding the beds comfortable and the bathroom clean. It's great to know that you enjoyed the breakfast selection, although we note your preference for bacon and eggs. It is very uncommon to fond fridges in three-stars hotels here in Iceland, we are sorry if you struggled with this and we understand your point. Your comments are valuable as we continually strive to enhance our offerings.We are delighted that you found the location convenient for exploring the main attractions and the harbor. Your overall positive feedback is much appreciated, and we hope to have the opportunity to welcome you back in the future.RegardsVittorio TeneriniAssistant Hotel Manager

Hello Vitali,Thank you for your positive feedback! We are looking forward to have your back Regards Vittorio TeneriniAssistant Hotel Manager

Hello Junjie,Thank you for your feedback. Please feel free to contact us to explain us what you did not like, so we can try to improve our quality and service. Thank you

Hello Iksiha,thank you very much for your positive feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

Hello Luiz,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

Hello Yvonne thank you a lot for your positive feedback! regardsVittorio TeneriniAssistant Hotel Manager

Hello Katie,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

Dear Li Shan,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

Hello Staci,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

Dear Mitchell,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Janette, First of all, thank you for taking time to rate your stay with us.I do apologize about the inconvenience that you experienced at the breakfast, my staff was just following general hotel rules. We have this as a hotel rule that breakfast is meant to eat in the breakfast area.The main reason is to prevent people from eating breakfast at the hotel and also take with them for the road.But every case is different and if you have some questions/ requests you can always talk to the reception staff.We do hope that you and your daughter enjoyed your time in Iceland and we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best regards,Arnar Freyr ÓskarssonHotel Manager

Hello Emily,Thank you very much for your great feedback! We are looking forward to have you back soon! RegardsVittorio TeneriniAssistant Hotel Manager

Dear Becky,We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future!Best regards,Vittorio TeneriniAssistant Hotel Manager

Dear Marion Nathan,Thank you for your detailed comments and for taking the time to share them with us and the Expedia community. We hope you visit us again soon and we look forward welcoming you back!Kind RegardsVittorio TeneriniAssistant Hotel Manager

Dear David,We are deeply moved by your words and your experience, and we offer our heartfelt condolences for your loss. During challenging times, our team is committed to providing compassionate and considerate support to our guests. We're glad to have been able to accommodate your needs and offer a comforting environment during your extended stay.Our front desk staff is dedicated to ensuring that you feel cared for and comfortable, and we're touched to hear that they were able to make a difference during your stay. Your kind words are greatly appreciated.Our thoughts are with you.Thank you for choosing our hotel during this difficult time, and we're here to support you whenever needed.Warm RegardsVittorio TeneriniAssistant Hotel Manager

Hello Virginia,Thank you for your positive feedback! We are looking forward to have you back again at Hotel Storm!RegardsVittorio TeneriniAssistant Hotel Manager

Dear Adam,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

Dear Peter,Thank you for your wonderful and detailed review. We are glad that you loved your stay and your time in Reykjavik and that our staff were up to the high standards we set for ourselves.Kindest regards,Vittorio TeneriniAssistant Hotel Manager

Hello Susan,Thank you very much for the great feedback you gave us! We will be happy to host you again whenever you will decide to come back to Iceland! RegardsVittorio TeneriniAssistant Hotel Manager

Hello Michel,Thank you very much for your very positive feedback! We are really happy you liked our position, quiet but still central.We are hoping to see you in the future !RegardsVittorio TeneriniAssistant Hotel Manager

Dear Darya,Thank you for taking time to rate your stay with us.We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Storm Hotel.Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Dane,What fantastic comments to read, especially your kind words aimed to our staff. I will absolutely pass on your compliments to all our departments. We hope you visit us again soon and we look forward welcoming you back!Best regards,Vittorio TeneriniAssistant Hotel Manager

Hello Kevin,Thank you for your very positive feedback! We are looking forward to have you back! RegardsVittorio TeneriniAssistant Hotel Manager

Hello,Thank you for your feedbackRegards

Hello Kerry,Thank you for your feedbackRegards

Dear guest,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

Dear Nestor,Thank you for taking the time to review your recent stay at Storm Hotel. We are disappointed to hear that on this occasion your overall experience did not meet your expectations. We'll share your feedback with our team so we can address the issues you mentioned and improve future visits for our guests.Hopefully we will get another chance to impress you in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Sarah,Thank you for taking the time to review our hotel. We hope you will come back and visit us soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Sanjay,Thank you for taking the time to share your experience, I am glad you enjoyed your stay. Hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Vincent,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Sonny,Thank you for taking the time to post a review of our hotel. I am glad to see that overall you liked your stay with us.Regarding parking, yes we have limited parking at the hotel but there is on-street parking all around us.We hope you enjoyed your time in Iceland and hope that one day we will see you again.Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Laura,Thank you for taking time to review your stay with us.I am glad to see that overall you enjoyed your stay with us.At Storm Hotel it remains our main objective to deliver a high standard of customer service in order to deliver great experience, and we do apologize that on this occasion we failed to achieve thatWe thank you for choosing to stay with us at Storm Hotel and hope to see you again in the future.Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Ruth E.Thank you for writing your review.First of all I do apologize about the double charge, a refund to your card has been made and you should see it in your statement soon.Regarding the parking situation, on Expedia you can only pick by ticking boxes what applies to your premises, in our case, parking. But if you are looking at the popular amenities for Storm Hotel and click "see all" you have the following: Parking and transportation*Free uncovered self parking on site*Limited onsite parkingI am glad to see that you liked our breakfast selection and i hope that you are having a wonderful time in Iceland.Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Kathy,Thank you for taking the time to provide us with your feedback. I am very happy to read you enjoyed your time with us and hopefully we will see you again.Best regards,Arnar Freyr ÓskarssonHotel Manager

Dear Pamela,What fantastic comments to read, especially your kind words aimed to our staff. I will absolutely pass on your compliments to all our departments. We hope you visit us again soon and we look forward welcoming you back!Best regardsVittorio TeneriniAssistant Hotel Manager

Dear Robert,Thank you for taking the time to write a review. I am delighted to see you loved your stay with us, thank you for your feedback.Best regards,Vittorio TeneriniAssistant Hotel Manager

Hello Randy,Thank you for your very positive feedback! We are looking forward to have you back.RegardsVittorio TeneriniAssistant Hotel Manager