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Reviews of ACHAT Hotel Hockenheim

3 out of 5
ACHAT Hotel Hockenheim
Gleisstrasse 8/1, Hockenheim, BW

Reviews

8.2

Very Good

Rating 10 - Excellent. 115 out of 398 reviews" "
Rating 8 - Good. 200 out of 398 reviews" "
Rating 6 - Okay. 64 out of 398 reviews" "
Rating 4 - Poor. 13 out of 398 reviews" "
Rating 2 - Terrible. 6 out of 398 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Simone, Vienna

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately the room was sold with a king bed in the description but there were 2 single beds far from each other. A positive note on the breakfast, which was richer than expectations.
Stayed 1 night in Oct 2023
Response from Team Hockenheim on Oct 27, 2023
Dear Simone,Thank you for your feedback. To improve our service constantly, guest reviews are very important for us.Please, apologize the inconveniences during your stay. Our team is 24 hours available and will be happy to answer any questions or suggestions you may have.We would be happy if we could convince you of our service on another occasion!Kind regards, your ACHAT Hotel Hockenheim Team

6/10 Okay

Ernst

Stayed 2 nights in Sep 2023

10/10 Excellent

Chao-An

Stayed 5 nights in Aug 2023

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, clean and lots of parking. The only down side was it is in an industrial area with not a whole lot around.
Stayed 2 nights in Aug 2023
Response from Team Hockenheim on Aug 23, 2023
Dear Andy,thank you for your feedback. We are very happy that you enjoyed your stay at ACHAT Hotel Hockenheim. The guest satisfaction is very important to us and your feedback supports us. Thank you very much for your effort!We would be happy to see you soon again at our ACHAT Hotel Hockenheim.Kind regards, your ACHAT Hotel Hockenheim Team

8/10 Good

Jakob

Stayed 1 night in Jul 2023

6/10 Okay

P R

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Mads

Stayed 1 night in Jul 2023

10/10 Excellent

Sandra

Stayed 1 night in Jul 2023

8/10 Good

Thomas

Stayed 1 night in Jul 2023

8/10 Good

Eric

Stayed 3 nights in Jul 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

10/10 Excellent

Even

Stayed 1 night in Jun 2023

10/10 Excellent

John, Wesley Chapel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff reception!
Stayed 1 night in May 2023
Response from Team Hockenheim on May 31, 2023
Dear John,We are very happy that we were able to welcome you at ACHAT Hotel Hockenheim! Thank you very much for taking the time and rating us online! Guest satisfaction is our top priority. Your positive feedback is very valuable. We hope, you had a safe trip home and would be happy to welcome you again!Kind regards, your ACHAT Hotel Hockenheim Team

8/10 Good

Naser

Stayed 1 night in May 2023

10/10 Excellent

Emelie

Stayed 1 night in May 2023

10/10 Excellent

Gorgus

Stayed 1 night in Apr 2023

10/10 Excellent

Damjan

Stayed 1 night in Apr 2023

10/10 Excellent

Iryna

Stayed 1 night in Apr 2023

8/10 Good

kenneth

Stayed 1 night in Apr 2023

10/10 Excellent

Amer

Stayed 3 nights in Mar 2023

8/10 Good

Frank

Stayed 1 night in Mar 2023

10/10 Excellent

Benoit

Stayed 1 night in Feb 2023
Response from Team Hockenheim on Feb 27, 2023
Sehr geehrter Gast vielen Dank für Ihre Rückmeldung. Wir freuen uns sehr, dass Ihnen der Aufenthalt im ACHAT Hotel Hockenheim gefallen hat. Die Zufriedenheit unserer Gäste ist sehr wichtig für uns und Ihr Feedback unterstützt uns dabei. Herzlichen Dank dafür!Wir würden uns freuen, wenn wir Sie bald wieder einmal in unserem Haus begrüßen können. Herzliche Grüße, Ihr Team vom ACHAT Hotel Hockenheim

8/10 Good

E.

Stayed 1 night in Jan 2023
Response from Team Hockenheim on Feb 27, 2023
Sehr geehrter Gast vielen Dank für Ihre Rückmeldung. Wir freuen uns sehr, dass Ihnen der Aufenthalt im ACHAT Hotel Hockenheim gefallen hat. Die Zufriedenheit unserer Gäste ist sehr wichtig für uns und Ihr Feedback unterstützt uns dabei. Herzlichen Dank dafür!Wir würden uns freuen, wenn wir Sie bald wieder einmal in unserem Haus begrüßen können. Herzliche Grüße, Ihr Team vom ACHAT Hotel Hockenheim

8/10 Good

Khemaies, Monroeville

Stayed 1 night in Aug 2022

8/10 Good

Raqif

Stayed 2 nights in Aug 2022

8/10 Good

Kristaq

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Khemaies, Monroeville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

jean

Stayed 1 night in Apr 2022
Response from Team Hockenheim on May 16, 2022
Sehr geehrter Gast, wir freuen uns sehr, dass wir Sie in unserem ACHAT Hotel Hockenheim begrüßen durften! Herzlichen Dank, dass Sie sich die Zeit für eine Rückmeldung genommen haben und uns so positiv bewertet haben! Die Gästezufriedenheit steht für uns an erster Stelle. Wir würden uns freuen, wenn wir Sie bald wieder einmal in unserem Haus begrüßen können. Herzliche Grüße, Ihr Team vom ACHAT Hotel Hockenheim

10/10 Excellent

Philip

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back
Very convenient place for our needs. Clean hotel - friendly staff. The breakfast was lovely. We will stay at the ACHAT when we return to the area.
Stayed 2 nights in Nov 2021
Response from ACHAT Hotel Hockenheim on Nov 23, 2021
Dear Philip , Thank you for your choosing our ACHAT Hotel Hockenheim and the time to rate us online. We appreciate your positive feedback. The well-being of our guests is very important and your feedback is very valuable for us. Thank you very much. We would be happy to welcome you again at our property. Kind regards, your ACHAT Hotel Hockenheim team

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Kerim Taskin on Oct 7, 2021
Sehr geehrter Frau Natalie, wir freuen uns sehr, dass wir Sie in unserem ACHAT Hotel Hockenheim begrüßen durften! Herzlichen Dank, dass Sie sich die Zeit für eine Rückmeldung genommen haben und uns so positiv bewertet haben! Die Gästezufriedenheit steht für uns an erster Stelle. Wir würden uns freuen, wenn wir Sie bald wieder einmal in unserem Haus begrüßen können. Herzliche Grüße, Ihr Team vom ACHAT Hotel Hockenheim

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise issue with air suction
Due to the ventilation my first room was too noisy to sleep in. Thanks to the helpful staff I was given another room.
Stayed 1 night in Jul 2020
Response from Marcus Stumptner on Jul 27, 2020
Dear Søren , thank you for your feedback. We are very happy that you enjoyed your stay at ACHAT Hotel Hockenheim . The guest satisfaction is very important to us and your feedback supports us. Thank you very much for you effort! We would be happy to see you soon again at our ACHAT Hotel Hockenheim . Kind regards, your ACHAT Hotel Hockenheim Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was really comfortable and the room was nice and clean. Surprisingly quiet considering close to motorway.
Stayed 1 night in Sep 2019

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
100%
This hotel is probably the best recommendation around the Hockenheimring. Polite staff, clean rooms, good breakfast and a lobby bar which is open much longer than anywhere else. We‘ll certainly be back for the next event!
Stayed 2 nights in Aug 2019

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location for Hockenheimring
We were at the hotel for the German GP. It was a great location about 40 mins walk away but with access to the shuttle from the campsite about 5 minute walk away. We had a lovely welcome gift from the hotel. Breakfast on the first day was disappointing but this proved to be as we went at the end of service. The other days when it was busy was ok. The hotel could do with being updated to include air con in the bedrooms (appreciate this is hard). There was a fan in the room but with the extreme heat this didn’t really help. Tea and Coffee facilities in the room would also help but doesn’t seem to be the norm in Germany. The staff were brilliant, very welcoming and very happy to help and a real credit to the hotel. Thank you for making our stay a good one.
Stayed 5 nights in Jul 2019

8/10 Good

Paul Nicolae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the hotel to see a concert and the hotel was good. We went in a peak season so I overpaid for the room but it served its purpose to be comfortable to and after the concert
Stayed 1 night in Jun 2019
Response from Marcus Stumptner on Jul 27, 2019
Dear Audrey, thanks for your review. We are look forward to welcoming you again at ACHAT Comfort Mannheim/Hockenheim. Kind regards. Marcus Stumptner, Hotelmanager

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Marcus Stumptner on Jul 30, 2019
Sehr geehrter Peter. Vielen Dank für Ihr Feedback. Wir freuen uns Sie bald wieder im ACHAT Comfort Mannheim/Hockenheim begrüßen zu dürfen. Mit freundlichen Grüßen. Marcus Stumptner, Hoteldirektor

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2018

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality at a reasonable price
Stayed overnight as a stopover. Good efficient check in. Large room with comfortable beds. Bathroom a bit dated but clean with good shower and scalding hot water. Overall pretty good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stop over on our way to Italy. Close to motorway and plenty of parking
Stayed 1 night in Aug 2017
We are pleased that you enjoyed you stay in our hotel

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smokers paradise
The room and elevator and hallways smelt of cigarettes. Don't stay here is you are a non-smoker.

8/10 Good

Eben de Jager, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#Luther500
very comfortable and spacious room. Clean and neat with various fast food outlets close by. Beds very soft which weren't ideal (personal preference).

8/10 Good

Irine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anthony, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Convenient Hotel
Nice little hotel, easy to find near Hockenheim circuit. Check in staff were fantastici n the evening. Room was big, clean and comfortable, but surprised to see a modern hotel without AirCon in the rooms. Over all good hotel for an overnight stop with very friendly staff, particularly the night manager who could do enough for us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

DAVID, Mechanicsburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reasonable Stay
Great Location, Very Friendly, with Good, Clean service. Would and Will Definitely use again. Better than the same brand in Schwetzegen.

8/10 Good

Verified traveler

Nothing to share. The hotel staff was nice. Only one thing, during check out, I realized that I left a male necklace in the room. I do not feel the hotel staff did enough to help me locate it. I called the hotel on several occasions to inquire but apparently, one staff member did not pass it on to the next. I know I left the necklace in the room, but when I told the staff member exactly where the necklace was, I didn't get the feeling they were actively looking for the necklace. Neither did I get a return call or email regarding the status. I checked out of the room on 5 August, called them on 5 August, and again on 6 August but to no avail.

6/10 Okay

boseong

Liked: Cleanliness, staff & service
Disliked: Room comfort

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Smoking room
We booked non-smoking room, however our room was given to other customer as we booked through Expedia (lower price).

8/10 Good

Rochester532, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
A great hotel, very clean and spacious. Served as a stop over driving through Germany on way back from Northern Italy. No complaints at all with hotel other than vehicle entrance is not that clear as its shared with Macdonalds and other restaurants. Signage to Hockenheim racing circuit was poor in local area but this is no fault of hotel.