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Reviews of Hotel INNdependence

3 out of 5
Hotel INNdependence
Gleiwitzer Strasse 4, Mainz, RP

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 74 reviews" "
Rating 8 - Good. 30 out of 74 reviews" "
Rating 6 - Okay. 6 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

paul, nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
towel rail needed in the bathroom, no coffee or tea, no fridge, but nice room and bathroom facilities. Its a shame no restaurant on site even if simply fair after you have been traveling.
Stayed 1 night in Aug 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Mainz
We needed to arrive late, and the staff were just wonderful about staying up for us. It was very convenient to stay here, and it was clean.
Stayed 1 night in Oct 2022

2/10 Terrible

Massi, London

Business traveler
Disliked: Staff & service, amenities
The woman at the concierge was the most grumpy, unfriendly, rude and useless host I have ever encountered in my years of travelling for work almost every week around Europe. e.g. at 9 pm when already in the room in my pijama I have called down to the lobby for obtaining the wifi password, and she told me I had to go down to see it from a sign on the desk. I explained that I was already undressed and asked politely if she could say it simply on the phone, but she insisted that I had to go down. So I had to dress up again and go down two floors just because of her unwillingness to help. Once down the wifi password was a simple unchanging word and she did not even look at me apologetically. You can expect this level of service at this hotel. Appalling!
Stayed 1 night in Sep 2019

10/10 Excellent

Heung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with good layout and cleanliness
Room and bathroom qualy of the INNdependance hotel were very nice, clean and well designed. My experience at This hotel was very pleasant and excellent.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and at a reasonable price
Quiet and comfortable room, reasonably priced and with car parking available at no extra cost. A good place for a stop-over.
Stayed 1 night in Sep 2017

6/10 Okay

Wendy, Knoxville, TN

Liked: Property conditions & facilities
Missed INNdepence by one day!
Great place -- a little out of the way. Worst part was heat wave and no air conditioning !!!

4/10 Poor

nicole, UAE

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Below average
There were only sheer curtains, which means very little privacy and the outside security light shines like a miniature sun into the room all night. The beds were rock hard and the pillows were empty sacks.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Seasoned Traveler, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
Wasn't sure about the hotel right when we pulled up in the taxi, but the rooms were spacious, clean and modern -- a very comfortable place to stay.

10/10 Excellent

MainzFan, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a fair price.
Liked the way hotel Inndependence staff worked: professionally and efficiently and always with kind concern. The ethic of inclusive hospitality is matched by clean pleasant rooms & nice prices.

10/10 Excellent

Jerry, Carrollton, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location for exporing the region
We had a most enjoyable stay at the Hotel Inndependence. Our stay was for eight days so it was good to have a really nice place for that length of time. We were treated like welcome guests and given every courtesy. Alec, the person in charge at the desk, went out of his way to make our stay special. Since the part of the hotel that we stayed in was new everything was in tip-top shape and worked great. The breakfast, which was included in our room rate, was outstanding with a great selection of hot and cold foods. The cleaning staff did an outstanding job, as did the restaurant servers. We would definitely stay at this hotel again.

10/10 Excellent

Sascha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander
Notre séjour s’est très bien passé. Personnel agréable et sympathique. Lieux très propres et entretenus. Petit déjeuner très copieux et varié. Hôtel calme.
Stayed 1 night in Sep 2023

10/10 Excellent

Sascha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sascha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Karsten

Stayed 1 night in Jan 2023

10/10 Excellent

Wolfgang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel in sehr praktischer Lage
Stayed 2 nights in Oct 2022

10/10 Excellent

Carles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Alexandra

Traveled with group
Liked: Cleanliness
Zweckmäßig
Zimmer sauber und zweckmäßig, meins war nicht barrierefrei. Seltsame Badgestaltung - keine Aufhängemöglichkeit für ein Handtuch in der Nähe des Waschbeckens. Frühstück OK, aber wenig Auswahl für Veganer. Innenstadt fussläufig erreichbar, ca. 30 Minuten. Nachsenden von vergessenen Gegenständen unverhältnismäßig teuer. Fluglärm
Stayed 2 nights in Sep 2022

10/10 Excellent

Klaus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder.Preis-Leistungs-Verhältnis fair.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Ich hatte das Zimmer im Anbau. Es war herrlich geräumig mit Wohlfühlcharakter. Bequemes Bett und ruhig geschlafen. Allerdings kann ich das Frühstück nicht empfehlen.
Stayed 1 night in Jan 2022

10/10 Excellent

Dieter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswertes Hotel mit freundlichen Menschen
Freundlich wurde ich empfangen. Das Zimmer war praktisch eingerichtet und die Ausstattung gut. Das Frühstücksbuffet war sehr gut und reichhaltig.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gern wieder
Super
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
Schlechter Service
Service schlecht, auf Absprachen mit Rezeption kann man sich nicht verlassen (fraglich mitarbeiterabhängig?!), Notfallnummer des Hotels nicht besetzt!!
Stayed 1 night in Sep 2020
Response from Johannes Jung on Sep 22, 2020
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es tut uns wirklich sehr leid, dass Sie unter der Notfallnummer unseren Kollegen nicht mehr erreicht haben. Aufgrund eines Krankheitsfalles haben wir versehentlich die falsche Notfallnummer ausgehängt. Der Fehler liegt eindeutig bei uns. Gerne würden wir unseren Fehler wieder "gut machen" und Sie zu einer kostenfreien Übernachtung einladen. Wenn Sie Interesse haben unser Angebot anzunehmen, würde ich mich freuen, wenn Sie direkt mit mir Kontakt aufnehmen. Ich verbleibe mit freundlichen Grüßen Johannes Jung - Hotel INNdependence-

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Das Hotel kann man eindeutig als gutes bezeichnen. Das einzige was gefehlt hat, war eine Klimaanlage auf dem Zimmer. Im August 2020 absolut ein Muss...
Stayed 1 night in Aug 2020

8/10 Good

Wolfgang

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Angenehmer Aufenthalt
Es ist ein schönes Hotel, sehr gepflegte Zimmer, sauber, die Freundlichkeit einiger Mitarbeiter sind ausbaufähig. Der einzige Nachteil, die hohen Parkgebühren.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zufreiden und werden weiter empfehlen. Auch wir werden wieder kommen.
Stayed 4 nights in Sep 2019

8/10 Good

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut und Sauber
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities
Das Zimmer war ausreichend groß aber es war viel zu warm. Es gab keine Möglichkeit, erträgliche Temperaturen für einen erholsamen Schlaf zu erreichen obwohl das Bett wirklich gut war.. Eine Minibar gab es leider nicht, so dass das vom Hotel gestellte Wasser lauwarm getrunken werden musste. Der Fluglärm war beachtlich! Die Freundlichkeit des Personals schwankte von weniger freundlich bis freundlich.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
grosszügige Zimmer, schönes Bad, für Fahrradreisende sehr geeignet.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sehr schön. Verkehrsgünstige Lage, aber ruhig. Gute Zimmerausstattung. Sauber und modern.
Stayed 1 night in Apr 2019

8/10 Good

Godehard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faires Preis-Leistungs-Verhältnis
Von außen nicht gerade ansprechend, von innen wirkt das Hotel nahezu neu. Das Zimmer war tadellos. Die Matratze ein Traum. Frühstück in Buffetform sehr reichlich. Hier gibt es nichts zu meckern...
Stayed 1 night in Mar 2019

6/10 Okay

Andreas Lasar

Liked: Cleanliness
In Ordnung für den Preis
Diesmal war die Dame an der Rezeption wohl etwas schlecht gelaunt und ich hatte massiv schlechtes WLAN auf meinem Zimmer. Die Dusche ist schon recht in die Jahre gekommen, aber die Lage ist gut und Parken für 6,50€ ebenfalls
Stayed 1 night in Jan 2019

6/10 Okay

Horst

Liked: Cleanliness, staff & service
Wir hatten ein Rollstuhlfahrerzimmer! Schlafraum und Bad recht groß, Möblierung für längeren Aufenthalt mangelhaft.
Stayed 3 nights in Jan 2019

10/10 Excellent

Dr. Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
empfehlenswertes hotel in verkehrsgünstiger lage
nettes hotel, erstaunlich ruhig. neue zimmer sehr schön und gräumig.
Stayed 1 night in Nov 2018

8/10 Good

wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfekt för övernattning för 2 dagars möte
Praktiskt-rationellt
Stayed 1 night in Oct 2018

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut soweit, gerne wieder.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
nicht so toll
Die Gläser waren teilweise dreckig, der Teppichboden im Zimmer ist für Allergiker eine Katastrophe, bei Reinigung des Zimmers wurde jedes Mal ein unangenehmes Raumdeo versprüht und das Personal war stellenweise sehr unfreundlich. Auch von einem Integratiosbetrieb kann man mehr erwarten - es gibt bei weitem bessere Beispiele!
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Kyunghoon

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad choice for biz trip
Basically satisfied but hotel staffs are blunt. Location is not bad since it is very close to highway. Room is big enough and clean but desk is too small. Breakfast is just so so.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvät huoneet
Hyvässä kunnossa oleva pieni hotelli. Huone oli erittäin hyvin toimiva.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Ambiente, gute Ausstattung, stadtnah!
Nettes Personal, gutes Konzept zur Inklusion von behinderten Menschen. Prima Frühstück, war im Zimmerpreis enthalten, obwohl es nicht explizit erwähnt war. Daumen hoch!
Stayed 1 night in Sep 2017

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ruhige lage in mitten der stadt
ein interessantes hotel - auch für personen mit handicap - und ein freundlicher portugiese nur fünf gehminuten entfernt
Stayed 1 night in Sep 2017

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stammgast
Wir nutzen dieses Hotel schon seit einiger Zeit für Aufenthalte in Mainz und sind, auch wegen der familiären Atmosphäre, sehr zufrieden.
Stayed 2 nights in Jul 2017

8/10 Good

FLORENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour à Mayence
Séjour agréable hotel correct et très propre Chambre un peu petite Environnement pas terrible
Stayed 1 night in Jun 2017

8/10 Good

May-Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

giovanni

Disliked: Room comfort