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Reviews of Hotel Anacã São Carlos

3 out of 5
Hotel Anacã São Carlos
Avenida Sao Carlos, 2690, São Carlos, SP

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 185 reviews" "
Rating 8 - Good. 61 out of 185 reviews" "
Rating 6 - Okay. 46 out of 185 reviews" "
Rating 4 - Poor. 14 out of 185 reviews" "
Rating 2 - Terrible. 12 out of 185 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
Não recomendo!!!
Limpeza muuuuito ruim: privada suja do hóspede anterior, copo de vidro com marca de batom e edredom sujos.
Stayed 2 nights in Jun 2022

6/10 Okay

Carlos, Miami Beach

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs a remodel.
Stayed 1 night in Jun 2022

8/10 Good

Danilo

Stayed 1 night in Mar 2022
Response from Thiago on Mar 22, 2022
Muito obrigado por nos escolher, volte sempre!!!

4/10 Poor

Pedro Henrique

Stayed 1 night in Mar 2022
Response from Thiago on Mar 8, 2022
Obrigado por nos escolher, espero que sua próxima estadia seja ainda melhor.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was very empty.
Stayed 1 night in Jun 2021
Response from Thiago Villani on Jun 29, 2021
thanks for choosing us

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 25 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anaca again
I always stay at Anaca when I'm in Sao Carlos (every two years). Reliable free wifi, Bed is comfortable, a good desk to work at, good free breakfast bar in the morning and the staff are helpful. I can't speak for the TV, since I never use it. There are good restaurants in walking distance.

6/10 Okay

Shigeo, Japan, USA, Brazil

Liked: Cleanliness, staff & service
Not luxurious, but good value.
For a business trip stay, the hotel was reasonable. The breakfast was included, and had some good items like salmon, capers, and cream cheese. The wifi speed was reasonable, although a bit slower in the morning.

6/10 Okay

rachel, raleigh, nc

Great location
I have stayed here before years ago. It is a convenient location for us since some of our family live close. But there are a few stores and small market that makes this a convenient located hotel. The room needs updating. They should have a larger fridge and they should provide a microwave. The furnishings are very old and Def need updating. Good at restaurant not good. Breakfast pretty good. Staff extremely nice.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel near the uni
probably one of the best hotels close to the uni. breakfast was good. windows were not really sound-proof, so you can hear the noise from the street. maybe upper floors can help a bit.

2/10 Terrible

LeoLeo, US

Disliked: Cleanliness, room comfort
Totally overpriced, not renovated for decades, very noisy
The problem is that this is the only hotel option in downtown, and they know it, and they use it. Let's start with the positives: Service staff is friendly, and the lobby is modern. BUT ... the rooms! First they look like they haven't been re-decorated for 50 years! The furniture is broken in varous places, the carpet is filthy, and the mattress is cheap. But perhaps the worst is the noise: it is located at a busy street where at night cars and scooters love to rev their engines, but the windows have next to no noise insulation power. To help it, tried to run AC all night. That is, after we got it working, which required three different staff people trying. But then, the AC makes a very annoying loud clicking sound at irregular intervals a few times per hour. And it goes on and on - STAY AWAY IF YOU CAN!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Few options for Sao Carlos
This was my 2nd stay at this hotel. Staff is courteous, and sushi restaurant is very good, but rooms are in need of upgrade. Furniture is old, carpet is old. I will only stay there again because of limited hotel options in Sao Carlos. GIve me another convenient option, and I would take it.

2/10 Terrible

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pessima estadia
Hotel velho e sem manutenção, colchão ruim, chuveiro ruim, janela quebrada, está em pessimas condições.
Stayed 1 night in Jul 2023

2/10 Terrible

Silvana ABM

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo lugar
Péssimo. Reservei um quarto e me coloraram em outro. Sem box, camas baixas e moles. Uma fresca enorme da porta que fazia um barulho insuportável. Ao pedir para trocar tive que ouvir um “verei se tem algum quarto disponível” sendo que fiz minha reserva em maio. E na hora de acertar as contas, quiseram me dar 50 reais de desconto, alegando que eu tinha dormido no quarto que não era meu e usado a água para tomar banho. Fui muito mal atendida. Café da manhã com pães duros. Não recomendo esse hotel.
Stayed 4 nights in Nov 2022

4/10 Poor

Juliana

Stayed 2 nights in Jun 2022

6/10 Okay

Eucimar

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

HELENA

Stayed 3 nights in Jun 2022

10/10 Excellent

Carolline

Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Deixou a desejar
Cama confortável, e café da manhã bom. O lixo do hóspede anterior não havia sido retirado do quarto, e aparentemente o estoque de água quente não é suficiente para todos os hospedes, dependendo do horário, você pode ter que tomar banho frio.
Stayed 1 night in Jun 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Leandro José

Disliked: Cleanliness, room comfort
Desconfortável e sujo.
Noite fria, e o chuveiro assim como o ar condicionado não aqueciam. Banheiro com fios de cabelo pelo chão, possivelmente do hóspede anterior. A cama não era de casal e sim duas camas de solteiro unidas, muito desconfortável. Café da manhã razoável.
Stayed 1 night in Jun 2022

8/10 Good

Walter Pacheco

Stayed 1 night in Jun 2022

10/10 Excellent

Márcio Dias

Stayed 2 nights in Jun 2022
Response from Gerencia on Jun 8, 2022
Obrigado por nos escolher, volte sempre!!!

10/10 Excellent

Paulo H

Stayed 1 night in May 2022
Response from Gerencia on Jun 8, 2022
Obrigado por nos escolher, volte sempre!!!

10/10 Excellent

Carlos Roberto

Stayed 1 night in May 2022
Response from Gerencia on Jun 8, 2022
Obrigado por nos escolher, volte sempre!!!

10/10 Excellent

Larissa

Stayed 1 night in May 2022
Response from Gerencia on Jun 8, 2022
Obrigado por nos escolher, volte sempre!!!

10/10 Excellent

Célia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Gerencia on Jun 8, 2022
Obrigado por nos escolher, volte sempre!!!

8/10 Good

João

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Simonia r

Stayed 1 night in May 2022
Response from Gerencia on Jun 8, 2022
Obrigado por nos escolher, estamos sempre melhorando para lhe atender cada vez melhor!!! volte sempre!!!

8/10 Good

Denis

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022
Response from GERENCIA on May 16, 2022
OBRIGADO POR NOS ESCOLHER!!! VOLTE SEMPRE

10/10 Excellent

Thiago R

Stayed 1 night in May 2022
Response from GERENCIA on May 16, 2022
OBRIGADO POR NOS ESCOLHER!!! VOLTE SEMPRE

10/10 Excellent

Thiago R

Stayed 1 night in May 2022
Response from Gerencia on May 9, 2022
Muito Obrigado por nos escolher!!! Volte sempre!!!

10/10 Excellent

Thiago R

Stayed 1 night in May 2022
Response from GERENCIA on May 6, 2022
OBRIGADO POR NOS ESCOLHER VOLTE SEMPRE!!!

8/10 Good

Letícia

Stayed 1 night in Apr 2022
Response from Thiago on May 3, 2022
Obrigado por nos escolher, volte sempre!!!

8/10 Good

ROSALINA

Stayed 1 night in Apr 2022
Response from Thiago on May 2, 2022
OBRIGADO POR NOS ESCOLHER, VOLTE SEMPRE!!!

6/10 Okay

Monique Fernanda

Business traveler
Liked: Staff & service
Achei precária as instalações, banheiro aspecto ruim de limpeza, água do chuveiro de manhã não muito quente, sem tapete de piso, frigobar com bebidas congeladas. Mas o Atendimento ótimo, educados, gentis e dispostos. Café da manhã excelente.
Stayed 2 nights in Apr 2022
Response from Thiago on May 2, 2022
OBRIGADO POR NOS ESCOLHER, ESTAMOS TRABALHANDO PARA MELHORAR TODOS ESTES PONTOS.

6/10 Okay

Ricardo

Stayed 1 night in Apr 2022
Response from THIAGO on May 2, 2022
OBRIGADO POR NOS ESCOLHER!!! VOLTE SEMPRE!!!

2/10 Terrible

Guillermo

Stayed 1 night in Apr 2022

6/10 Okay

Giovanna

Stayed 3 nights in Apr 2022
Response from Thiago on Apr 27, 2022
OBRIGADO POR NOS ESCOLHER!!!

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Muito bom
Quase tudo perfeito, imagino que pela crise da pandemia a limpeza pesada e a manutenção estão precárias. Atendimento e café da manhã excelentes e estadia muito boa
Stayed 1 night in Apr 2022
Response from Thiago on Apr 27, 2022
OBRIGADO POR NOS ESCOLHER!!!

10/10 Excellent

ana l casale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Thiago on Apr 27, 2022
OBRIGADO POR NOS ESCOLHER!!!

8/10 Good

Jefferson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Thiago on Apr 27, 2022
OBRIGADO POR NOS ESCOLHER!!!

10/10 Excellent

Denise

Stayed 1 night in Apr 2022
Response from Thiago on Apr 27, 2022
OBRIGADO POR NOS ESCOLHER!!! VOLTE SEMPRE

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Condições hotel
Péssima, quartos não condiz com o que oferecem, foi muito ruim mesmo , tudo muito velho
Stayed 1 night in Apr 2022
Response from THIAGO on Apr 27, 2022
BOA TARDE!!! PRIMEITAMENTE GOSTARIA DE ME DESCULPARA PELO PROBLEMA ENFRENTADO MAS JA RESOLVEMOS ESTA PENDENCIA E EM SUA PROXIMA ESTADA VERA A DIFERENÇA... TE AGUARDAMOS!!!

10/10 Excellent

Antonia Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo
Foi uma estadia bem aconchegante!
Stayed 2 nights in Apr 2022
Response from Thiago on Apr 27, 2022
OBRIGADO POR NOS ESCOLHER, VOLTE SEMPRE!!!

2/10 Terrible

Douglas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessimo, hotel aparentemente abandonado, chuveiro gelado, mesmo solicitando ajuda ninguem atendeu..
Stayed 1 night in Apr 2022
Response from Thiago on Apr 27, 2022
BOA TARDE!!! PRIMEITAMENTE GOSTARIA DE ME DESCULPARA PELO PROBLEMA ENFRENTADO MAS JA RESOLVEMOS ESTA PENDENCIA E EM SUA PROXIMA ESTADA VERA A DIFERENÇA... TE AGUARDAMOS!!!

6/10 Okay

Aroldo Alves

Stayed 1 night in Mar 2022
Response from Thiago on Apr 27, 2022
OBRIGADO POR NOS ESCOLHER VOLTE SEMPRE!!!

10/10 Excellent

Mário Luiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Thiago on Apr 27, 2022
OBRIGADO POR NOS ESCOLHER, VOLTE SEMPRE!!!

4/10 Poor

Cibele

Disliked: Property conditions & facilities
hotel muito decadente. Uma pena!
Foi com tristeza que constatei a decadência do hotel que já foi o melhor da cidade. Móveis lascados, faltava toalhas no quarto (quando chegaram vieram apenas as de banho) corredores muito sujos nos andares. As pessoas e o atendimento é gentil, mas o hotel está muito desgastado e pedindo manutenção urgente. Café da manhã caro para o que oferece (30,00 por pessoa)
Stayed 1 night in Mar 2022