Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Getaway With Friends
by Rajesh from India

Excellent hotel staff and service

Posted Sep 22, 2013 on Hotels.com
Quality of service and supporting staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel , clean and near to the beach

Posted Aug 14, 2013
nice........................................................................................................................
2 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Feb 23, 2013 on Hotels.com
Terrible. Was premised a room Wilhelm view to the sea, but got one Wilhelm view to the garbage in the backyeard.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Nice location - not good hotel

Posted Feb 15, 2013 on Hotels.com
The hotel is 3 blocks from Copacabana Beach on the far end from the Fort. Very decent location and surrounding area. The hotel itself wasn't any better than a motel in terms of amenities and room quality. The bathroom is terribly cramped and the service is awful. I had to buy my own soap at a local convenience store. If you just need a place to crash and the Merlin is in your budget, it is fine but do not expect a high-end hotel.
4 out of 5
Recommended
for Personal Event
by Jefre

New Years Eve on Copacabana Beach

Posted Jan 8, 2013 on Hotels.com
This hotel was an amazing value for my trip to Copacabana Beach for the big New Years Eve celebrations 2013. The staff was very professional. The room was beyond expectation. Very large room with a very large comfortable bed. Rooms were quiet even thought you are on a busy street. The hotel is just a short 2 block walk to Copacabana beach. The free breakfast buffet was exceptional with anything you could imagine wanting for breakfast or brunch. The only reason this place is not 5 star is because it is a slightly older property even though it is clean and in good repair. A complete remodel would make it a 5 star.
4 out of 5
Recommended
for Families
by Ruth from Devon

Family Friendly hotel

Posted Sep 16, 2012
Pros: They had rooms for 4 adults -- there are very few rooms like this in Rio ... Rio needs to be more family friendly!
A very pleasant stay ... nice hotel! Very clean - nice buffet breakfast
1 out of 5
by Prabhath from VA

Bad

Posted Sep 3, 2012
Pros: Nothing
Cons: Front Desk
Location: Location is good
I come at late night and Front office was not giving me internet even I have to request many times to get access Big problem for Reception for Speaking English
2 out of 5
Recommended
by Seasoned Traveller

room for improvement

Posted Jul 31, 2012 on Hotels.com
We got a room facing the main road - it wasn't great as the rooms are not soundproof and so it was as if I was sleeping right beside the highway. Most hotel staff do not have a good command of English and so it was not easy to communicate. We were also lied to by the hotel staff - we made it clear we wanted a public yellow taxi, but ended up getting a private taxi, which made us pay a fixed price of 80 reals rather than a metered price of around 60 reals from the hotel to the airport. The only saving grace was the closeness of the hotel to the beach and the metro station, as well as the good spread of buffet breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

It will be good

Posted Mar 26, 2012
The main disappointment for me was that the hotel is undergoing renovations and I could not open the curtains. Once this is complete I am sure it will be great. The service was up to expectations and the hotel clean.
5 out of 5
Recommended
for Everyone
by DOLLY from New Jersey, USA

WONDERFUL

Posted Feb 24, 2012
Pros: Location
Location: GREAT
I was thoughly satisfied with the staff and breakfast.Plus it was close to whatever I wanted to do.