We had a wonderful stay; the hotel was in terrific condition; our room was soundproof; there were lots of activities; the staff was very accommodating and always helpful; and there was a plethora of available dining experiences. Our overall rating is excellent, and we would recommend this hotel to anyone.
Traveller from NYC
In the exclusive Playacar resort area, enjoy the luxury of this completely renovated beachfront resort situated less than 1 …More
Had a better than expected time even though it rained two out of our 6 days. I mean RAINED. As they say though, the rain is part of the all inclusive too. We ate more than we ever could and drank way more than we ever should. The service was second to none and way above par. Everyone smiles and asks if everything is good. The beach is great and the pools are amazing. Would love to go back for more time. The specialty restaurants are ok but not worth it if you have to change your plans to make a reservation. We went for an atv tour and to tulum, both under an hour away, and we're back by 2pm for lunch after both trips (separate days).
asdgasf33 from new jersey
The Riu Palace Riviera fronts a white-sand beach in the Playacar resort complex near the convention center and ferry …More
More than we expected or needed. The food was great! So much to choose from and it did seem to vary a bit from day to day, dinners especially. Staff was friendly and most helpful. The shuttle to the beach was a nice offering since it's about a 10 minute walk. The shows at night were fantastic! Very varied and talented musicians, dancers and m.c.'s.
Traveller from Onset
This Yucatan resort is located just off the beach and within the Playacar complex on the Riviera Maya.More
I had a wonderful time at Riu Yucatan. The service is top notch, all requests are taken care of promptly with a smile. The food was delicious--plenty of options catering to a variety of tastes. The buffet featured a different world cuisine every night. Gorgeous fruit carvings displayed at the salad bar; great beverage service at breakfast and dinner. Clean, bright and comfortable rooms provide a complimentary room safe, minibar, iron and large umbrella. The swim up bar overlooks a pristine white beach with swaying palm trees and crystal clear Caribbean waters. The pool is massive and comes with plenty of loungers to accommodate extra guests. Riu Yucatan is a popular hangout for guests of the Riu Tequila across the street. I can't wait to return!
Polly from Milwaukee
Beachfront resort completely refurbished in Summer 2013 located in the heart of Playacar complex and 2 miles away from Playa …More