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Reviews of Arca

3.5 out of 5
Arca
West Bay Beach, Roatan, Bay Islands

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 29 reviews" "
Rating 8 - Good. 0 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous brand new property! Beautiful beach with ample beach chairs. Delicious included breakfast with lots of choices (banana pancakes, bacon and eggs, traditional Honduran breakfast, chia bowl etc). Craft cocktails with fresh ingredients. A hot outdoor shower by the pool. Those are a few of the things I loved about Arca. Also, it never felt busy or crowded. Arca is a quiet oasis nestled amongst the bustling activity surrounding the resort, giving us the best of both worlds. Close to the action but also an escape from the music and noise nearby. The staff are friendly and kind. The beds are comfy and the AC is nice and cold. Our beachfront junior suite had a huge bathroom with a nice hot shower with lots of water pressure. The only slight issue was at checkout: there was a charge attributed to our room that did not belong to us. I had to stand there, being made to feel like I did something wrong, while they looked into it. It was not my mistake. They did not apologize for the inconvenience or embarrassment. So I left on a slightly bad note but I will chalk their reaction up to realizing they had lost money through someone else’s mistake or perhaps another guests dishonesty. But it should have been handled better with an apology at the very least for the mixup. It won’t stop me from returning but this was something that deserves mention. Overall we loved Arca and highly recommend it as a more elevated place to stay in West Bay!
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to go for vacation. The staff was always super friendly and accommodating. The beach was clean and pristine. The food was delicious. Can’t say enough nice things about this resort.
Stayed 4 nights in May 2024

10/10 Excellent

Christopher

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arca is quaint boutique hotel with a small but nice restaurant and bar. Its location mzde for an easy walk down the beach to snorkeling, restaurants, shopping, and everything West Bay has to offer. The dive shop on West Bay beach is convenient and easy to set up some of the most amazing dive sites I have ever experienced. There are many more dive shops, restaurant's, bar, and shopping available in West End, just a 10 minute water taxi away. Arca is a great location to enjoy everything Roatan has to offer.
Stayed 7 nights in Jan 2024

10/10 Excellent

david

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location on the beach. An amazingly friendly and helpful staff. It would have been a little hard to find if the hotel had not provided a driver. Getting their driver is much better than taking a cab. We cant wait to come back!
Stayed 1 night in Apr 2024

10/10 Excellent

John, Abbottstown

Liked: Cleanliness, staff & service, property conditions & facilities
We just returned from a wonderful stay at Arca, and can't recommend it enough! The staff was wonderful and very helpful, the rooms were great, and the small boutique atmosphere was just what we wanted. We felt very safe there and the food for lunches was perfect. We highly recommend this hotel(16 rooms). John & Elizabeth
Stayed 4 nights in Apr 2024

10/10 Excellent

Benjamin Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
The ARCA was a great place to stay, The location was perfect! Every room was only steps away from the beach. The staff was absolutely incredible they not only went above and beyond but they truly wanted to, they made you feel like royalty.
Stayed 7 nights in Mar 2024
Response from Arca Management on Apr 2, 2024
Hi Bradley, Thank you for choosing to stay with us and for taking the time to write us a great review. Its wonderful to hear you enjoyed your time and that our staff helped facilitate a great vacation! We hope to welcome you back some time in the future!

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 16 room boutique resort. The staff was very accommodating, Sam was a big help with booking transportation and additional needs and questions. Great breakfast made to order. The location couldn't be better. Walking distance to shopping, dining, snorkeling, bars, etc. This was our second time to West Bay and will definately going back. It would be nice to have umbrellas on the beach and TV's in all the rooms but very minor suggestion.

10/10 Excellent

Katherine, Gainesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, will come back!
Stayed 4 nights in Mar 2024

10/10 Excellent

zara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Delaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights in one of the beach front luxury suites after making our first trip to Roatan to celebrate our anniversary. These are probably the most beautifully finished and spacious suites currently on West Bay beach. A few other things Arca is doing right—the food is outstanding! Besides the delicious (included with stay) full breakfast and coffee each morning, we tried a few lunch items as well. I would come eat here even if I wasn’t staying on property! Best chicken/avocado sandwich I’ve ever had. But most importantly, one of their best features is the location directly on West Bay Beach. The water is roped off on either side of the resort, so no boats anchor in front (good for swimming and perfect views). Also, their beach chairs are only a single row so you have unobstructed views and sit along row of palms for shade. We loved the beach in front of Arca daily while enjoying hand crafted cocktails from the bar during happy hour from 4-6pm daily. The pool was pretty shaded so stayed on the cool side—didn’t really see it being used during our visit. There is no hot tub (if that matters for your visit) but that’s the only thing we’d love to see added later to this new gorgeous property! We can’t wait to return to Roatan and hope very much to be able stay at Arca again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely boutique hotel is right on the beach. It opened in December 2023. My husband and I stayed three nights. We found the property to be clean, quiet, and safe. The bed was very comfortable and the AC worked great . The staff are well trained and very accommodating. The location is very convenient. You can walk right or left on the beach to restaurants shops, etc. this hotel provides beach chairs and towels. The beach in front is gorgeous, beautiful crystal clear water. We found the food to be delicious. The hotel provides a free breakfast and it was so good! I would definitely stay at this hotel again. The owner is from Oklahoma and happened to be on site when we were there and she was genuinely interested in hearing from us. The front desk staff was so helpful. In a panic I called from the Philadelphia airport after having difficulty filling out the Honduras Immigration forms online., she was able to reassure me.
Stayed 3 nights in Jan 2024
Response from Arca Management on Feb 14, 2024
Dear Margret, Thank you for taking the time to sharing your feedback. We are so happy to hear that you enjoyed your stay and that our staff contributed to a pleasant experience, we will be sure to share that with them!It was a pleasure to host you both! We appreciate your kind words and look forward to welcoming you back on your next visit! We hope to see you soon!

10/10 Excellent

Jane

Traveled with family
Beautiful property,lovely helpful staff,easy walking access to beach,surrounding hotels and restaurants ,best food we had was on property ,hope they expand their menu. Quiet with stunning views.
Stayed 5 nights in Feb 2024
Response from Arca Management on Feb 14, 2024
Hi Jane! Thank you for taking the time to share your positive experience. It means the world to us. It’s so wonderful to hear you enjoyed the menu, location, and staff. Our expanded menu is coming soon! We sure hope you can come back to help us try it out. Hope to welcome you back soon!

10/10 Excellent

Douglas

Stayed 7 nights in Feb 2024
Response from Arca Management on Apr 2, 2024
Thank you for staying with us Douglas!

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is everything! Our room was as beach front as you can get and we loved mornings and evenings on the patio. I can’t say enough good things about the staff. Every single person, including the owners of the property, were so welcoming and friendly…even the 24-hour security guards (we never felt unsafe the entire time on the island but it was just a little peace of mind). The food was very good and the chef was happy to accommodate my food allergies with swaps. We are already looking to book our trip back to Arca next year!
Stayed 5 nights in Feb 2024

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not exactly as advertised- some disappointments
Stayed 7 nights in Jan 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful place
Stayed 3 nights in Jan 2024
Response from Management on Jan 29, 2024
Thank you for staying with us, William, also for taking time out of your day to give us a review. We are thrilled you found our service great and I know our staff will be very proud to hear that. We are here when you’re ready for your next Island getaway! Hope to see you soon!

10/10 Excellent

Marc

Traveled with partner
Beautiful boutique hotel. Nicer than pictures and or expectations. Management should be commended as the staff was exemplary Hope to come back soon
Stayed 4 nights in Jan 2024
Response from Management on Jan 29, 2024
Marc, thank you so much for your thoughtful review! We will share this with our staff. It’s wonderful to hear we exceeded your expectations, a compliment and honor. We hope to welcome you back soon!

10/10 Excellent

German

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please to stay. Great service. I love it
Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and very helpful with what ever we needed. Can’t wait to stay there again.
Stayed 5 nights in Jan 2024
Response from Arca Management on Jan 16, 2024
Thank you for your kind words, Jorge, and for taking the time to write a review for Arca. We will be sure to share with our staff how you appreciate them. We can't wait to welcome you back. See you soon!

10/10 Excellent

Sherman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very small property with big amenities, The staff was very friendly and helpful, They all went out of their way to give us a very unique and enjoyable stay! This was the best hotel I have ever stayed in!!
Stayed 4 nights in Jan 2024
Response from Arca Management on Jan 16, 2024
Thank you for your review, Sherman! We're thrilled to be your best hotel experience ever, such a compliment. We appreciate your kind words and look forward to welcoming you back for another memorable visit! Our staff still remembers you both and loved reading about your stay. Safe travels!

10/10 Excellent

Marka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and attentive. Grounds and room were clean and beautiful. Food was great as well. Outstanding views.
Stayed 7 nights in Dec 2023
Response from Arca Team on Jan 9, 2024
We truly appreciate you choosing to stay with us and we are so happy you enjoyed your time. Thank you so much for taking the time to leave us a review. When you're ready for another visit, we'll be here, excited to welcome you back!

10/10 Excellent

Niklas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, good location at the beach and fancy rooms.
Stayed 1 night in Dec 2023
Response from Sol on Dec 22, 2023
Hello, Mr. Niklas.We are very happy to know you had an incredible stay with us!!!Looking forward to having you in future reservations.Best regards,Sol MatuteReservations Department