GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Signature Studio One King Non-Smoking
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Extended Stay America Rochester - Henrietta features complimentary newspapers in the lobby, laundry facilities, and a safe deposit box at the front desk. This pet-friendly hotel also offers an elevator (lift) and air conditioning in public areas. The property has a front desk available during limited hours. Onsite parking is complimentary.
Rooms
Extended Stay America Rochester - Henrietta offers 127 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with satellite channels. Kitchens offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Rooms are equipped with wireless Internet access. Business-friendly amenities include desks and multi-line phones with voice mail; free local calls are provided (restrictions may apply). Additionally, rooms include windows that open and clock radios. A turndown service and hair dryers can be requested. Housekeeping is provided weekly.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Extended Stay America Rochester - Henrietta
of guests recommend
out of 11 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 11) · See more Extended Stay America Rochester - Henrietta reviews
“adequate accomodations”
Good,fair price and comfortable.
“i like it”
i will come back again if i can :)
“Good for a long stay”
It is like a studio with all appliances and furniture
“Totally adequate for a place to sleep!”
We received a great rate through Expedia's unpublished rates search, so we were completely satisfied with this location as a place to sleep for two nights.
“Fine in Rochester, NY”
This is a fine, well located, easy access hotel. They work with everyone quickly and well
“Will never stay there again”
DH knew he was going to have to work for 4 hours that night, and we specifically chose this place because it was billed as an "executive" room with "business" wifi. This place is awful. No bedside tables, only bathroom supplies were a bath mat, two towels and one bar of soap, and it took over an hour on the phone with "tech support" to get the promised wifi up and running. At least we found a good diner up the road for breakfast, but we will NEVER stay at this hotel again.
“Biohazard?”
Spent 2 nights at the hotel to look at colleges in the area. The location was good, lots of supermarkets, pharmacies, restraunts in the immediate vicinity. Close to the highway, easy to navigate the area. The layout of the room was good, with a kitchen area containing a full size fridge, 2 burner stove, microwave, and very basic cooking utensils (1 frying pan, 1 sauce pan, etc). They do not provide any dish soap or sponges to wash the dishes. I washed all of them before I used them, as I wasn't sure how the previous occupants washed them without dish soap. The condition of the room was revolting. There were old vomit stains on my son's mattress boxspring, old blood stains on the carpet in the corner, and I wouldn't even consider walking on the floors with out shoes. And yes, I can recognize the stains of bodily fluids as I am an ER nurse. The linens were clean, and the bathroom and kitchen appeared to have been cleaned. I don't consider myself a fussy traveler, but I do prefer a clean room where I can relax and not have to worry about touching any of the surfaces.
“Very Unresponsive Management”
During my stay I reported to the front desk staff that the toilet flush wasn't working. The receptionist told me that she had contacted her Manager who had told her that they could not gtet a Plumber in to get the problem fixed over the weekend, and since they were fully booked I couldn't be moved to a different room. Beyond that the management did not bother to ensure that I could be accomodated in some other way. I feel that with the level of service being so low, I should be refunded the cost of my stay.
“the staff was great: very responsive to requests”
Excellent lue for the room size and ammenities.
“Not so Suite”
In town for weekend wedding. 2 night stay was not very comfortable. Hotel had no ice machine - clerk said that each room had ice in freezer. The 2 trays of months old evaporated cubes were unusable. The bed was extremely hard and uncomfortable. There was no apparent hotel staff on the premises at night. Bright spot was a clerk who very capably printed out our boarding passes for the trip home.
Showing 1 - 10 results (of 11) · See more Extended Stay America Rochester - Henrietta reviews
Hotels near University of Rochester
700 Commons Way Rochester, 14623 United States of America
Nearby Points of Interest
The preferred airport for Extended Stay America Rochester - Henrietta is Rochester, NY (ROC-Greater Rochester Intl.) - 6.9 km / 4.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Rochester, New York, United States of America: Rochester offers one of New Yorks most diverse economies. Many corporate headquarters are here, including Eastman Kodak and Bausch & Lomb. The city has many colleges and universities, such as the Rochester Institute of Technology and the Eastman School of Music. Cultural attractions like museums, galleries, theatres, and a philharmonic orchestra will make for a well-rounded visit.
700 Commons Way Rochester, 14623 United States of America
