well, we didnt see any human being from the hotel.
we arrived at 10:15 pm at night, the reception was closed, and there was two other guests is trying to figure out how to get in as well.
We didn't get any notice from the hotel if they don't have a stand by staff.
After searching for clue in their shady lobby window, we finally managed to see their small notes on where to call if we arrived late.
There is 2 numbers that you can call (imagine if you don't have a working cellphone with u or u don't have plan for international roaming call)
first number > didn't work
Dialed the second number>a human answered, give instructions to open a deposit box, and find my key in envelope there, with the other 2 envelopes for other guests. relieved and happy, not to spend my night in the car, we load our luggages to our room.
then key didn't worked.
3 of us trying to open the door for quite a while.
Tired, panicked and disappointed, we tried to call that 'human' again.
we asked if he knows someone we can reach to help us fix the lock, or someone who is running the hotel.
He said there is no one.
no other human being that he knows, working in that hotel.
And HE IS NOT WORKING FOR THE COMPANY.
so he can not help us.
he just a random dude that we can give a booty call, if we got stuck in the middle of nowhere in the middle of the night,I assumed.
then I asked, what should I do? He said, i don't know.
Supposed we need to sleep in the car? He said, I don't know