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Reviews of Days Inn by Wyndham Salem

2 out of 5
Days Inn by Wyndham Salem
1535 E Main St, Salem, VA

Reviews

6.6
Rating 10 - Excellent. 203 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 216 out of 1001 reviews" "
Rating 4 - Poor. 133 out of 1001 reviews" "
Rating 2 - Terrible. 142 out of 1001 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

DEAN

Traveled with pets
Disliked: Cleanliness, property conditions & facilities
The property is in desperate need of reconditioning. The sink drain stopper was broken and missing. The shower curtain rod was hanging down into the shower due to broken mounts. The worst item is that the outlet for the hair dryer had black scorch marks on the outlet plate and was possibly very dangerous to use. Lastly there were people hanging around the property at night and some were going behind a fence to hide and light up. I would definitely not stay at this hotel again.
Stayed 1 night in May 2024
Response from Sam Barry GM on May 11, 2024
Dear DeanThank you so much for your feedback, we are certainly Sorry we could not exceed your expectations, constructive criticism is very important to us and I will forward your comments to the proper department to insure correction of any areas that we may have fell short, we hope this won't stop you from choosing to stay with us again in the future and that you will give us another opportunity to change your mind.

8/10 Good

savanna

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Althought I called to ensure my room was indeed a non smoking room, bedding had cigarette burns it it..room was dingy and smelled musky.
Stayed 1 night in May 2024

10/10 Excellent

JODI

Business traveler
Liked: Staff & service, property conditions & facilities
Mgr was nice Property was clean and quiet
Stayed 1 night in Apr 2024
Response from GM on May 10, 2024
Thank you so much for your kind words we look forward to see you again soon.

10/10 Excellent

Dreama

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very clean. Very convenient. Very quiet
Stayed 3 nights in Apr 2024
Response from GM on May 10, 2024
Thank you so much for your kind words, we look forward to see you again soon.

8/10 Good

Johanne

Traveled with partner
Liked: Cleanliness, staff & service
easy access to the highways
Stayed 4 nights in Apr 2024

8/10 Good

Robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and the room was quite
Stayed 1 night in Apr 2024
Response from GM on May 10, 2024
Thank you so much for your kind words, we are excited that we could meet your expectations and we llLook forward to see you again soon.

2/10 Terrible

Shane

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were drug needles on the floor I notified the front desk and they just threw them in a trash can. They did not follow any proper procedures. Lots of drug addicts walking around and at least three prostitutes staying there. When I asked for a refund I was refused due to policy. I had to leave for my two children’s safety. I would not recommend this hotel to anyone.
Stayed 1 night in Apr 2024

6/10 Okay

Jacob

Traveled with family
Outdoor entrance, better breakfast options close by
Stayed 3 nights in Apr 2024

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and never been disappointed. Safe for a lady by herself
Stayed 1 night in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Tammy Thank you so much for your feedback and thank you for your continued business We look forward to see you again soon.

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Rachel

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Carpet well worn in room , and a bit dirty looking. A bit of a stinky odour in the room. Beds and sheets look clean though..
Stayed 1 night in Mar 2024
Response from GM on May 10, 2024
Thank you so much for feedback, your comments certainly helps us to improve our service and we look forward to see you again soon

10/10 Excellent

Ross

Stayed 1 night in Mar 2024
Response from GM on Apr 9, 2024
Thanks for the five stars

6/10 Okay

Robert

Traveled with group
yes
Stayed 1 night in Feb 2024

6/10 Okay

Brian

Disliked: Cleanliness
Cockroach in bathroom in the morning of my stay
Stayed 1 night in Feb 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!
I chose this hotel due to being pet friendly and motel styled outside doors for ease of walking the dogs. From the toilet not being sealed to the floor, the front desk telling me I can’t have any towels after 3 pm yet didn’t provide room service, attitudes from multiple staff members, bubbles of who knows what in the ceiling, and roaches in the sink / bathroom. This is the WORST experience I have ever had in a hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ashley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is infested with roaches!! Beware
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Sean

Stayed 1 night in Dec 2023

10/10 Excellent

Meer

Business traveler
Liked: Amenities, property conditions & facilities
I always like to stay here.
Stayed 5 nights in Dec 2023

8/10 Good

Nasreen

Liked: Cleanliness, staff & service
This was my third stay with Days inn as it is just few minutes walking distance from my university.
Stayed 4 nights in Dec 2023

4/10 Poor

Marcia

Stayed 1 night in Dec 2023

8/10 Good

Frank

Stayed 1 night in Dec 2023

10/10 Excellent

Tollingnio Tal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

4/10 Poor

Jerry

Business traveler

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Alex

Stayed 1 night in Nov 2023

8/10 Good

Wendy

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location front desk service was great. Mold on the curtians above the heat / AC unit. Exterior doors appeared to have something that ran down the door( multiple doors not just the one room). Bathroom inner door was very dirty with visible dirt along the white paint.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dean

Disliked: Cleanliness
Stayed 1 night in Nov 2023

4/10 Poor

Lynda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures of the property on the wed site are not anything like what the property really looks like.

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Virginia

Stayed 1 night in Nov 2023

8/10 Good

Carissa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The building is obviously old and in need of updating. The room was decently clean. Front desk staff was extremely nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Maqsood Ahmed

Stayed 3 nights in Oct 2023

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Jordan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted
The guy at the front desk was very rude and unprofessional. There was an OD two doors down from the room we were going to be in. Once we got to the room I was already extremely uncomfortable and pulling back the sheets just confirmed this. There was a huge bed bug sitting on top of the sheets and blood on bed and the mattress was black. Never again.
Stayed 2 nights in Nov 2023

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was aweful!!
When we first got there the management was great but when we got to the 1st room the light fixture over the sink was hanging down there was a hole in the wall where they forgot to close up and used soap in the shower dish. 2nd room 1 of the bed look like someon just got the bed and a ring aroundcthe tub. The housekeeping told the manager to grab some shetts and make up the bed or have them (meaning us) to do it.
Stayed 1 night in Oct 2023

4/10 Poor

Catherine

Traveled with family
Disliked: Property conditions & facilities
The room was fairly clean, but several of the outlets did not work. The tub/toilet area was tiny, A large person would have great difficulty using the toilet.
Stayed 1 night in Oct 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
Older property probably needs at upgrade but clean. I think every sink on the property is very slow to drain.
Stayed 1 night in Oct 2023

2/10 Terrible

Eduard

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in to the room, people are screaming outside.Smell .I didnt had trust to eat the breakfast. Stay away.Its the far the worst experience staying into a hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

SONALBEN AMRISH

Liked: Property conditions & facilities
Room is nice and clean staff were nice and friendly.
Stayed 2 nights in Oct 2023

8/10 Good

Cory

Stayed 2 nights in Oct 2023

4/10 Poor

Larry

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Access, Nearby restaurant's, No coffee pot, nice bed
Stayed 1 night in Oct 2023

4/10 Poor

Paul

Stayed 1 night in Oct 2023

4/10 Poor

Jeff

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
stains on the bed skirt,bathroom walls
Stayed 2 nights in Oct 2023

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2023

6/10 Okay

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 2 nights in Oct 2023