Prezado hóspede,Obrigado por se hospedar no hotel Iberostar Bahia.Agradecemos a sua opinião e aguardamos vê-lo novamente!Atenciosamente,Online Reputation Management Iberostar Bahia

Prezado hóspede,Obrigado por avaliar sua estada no Iberostar Bahia.Ficamos verdadeiramente felizes em saber que pudemos proporcionar uma experiência bastante positiva para você. Ter ciência sobre êxitos é o que nos move a continuar perseguindo sempre excelência em serviços. Esperamos poder recebê-lo novamente muito em breve aqui no Iberostar Bahia !Cordialmente, Online Reputation Management Iberostar Bahia

Prezado hóspede,Obrigado por se hospedar no hotel Iberostar Bahia.Agradecemos a sua avaliação e aguardamos vê-lo novamente!Atenciosamente,Online Reputation Management Iberostar Bahia

Prezado hóspede,Obrigado por se hospedar no hotel Iberostar Bahia.Agradecemos a sua opinião e aguardamos vê-lo novamente!Atenciosamente,Online Reputation Management Iberostar Bahia

Dear guest,We are grateful to you for choosing Iberostar Selection Praia do Forte for second time and for sharing your experience at our resort.It is amazing to read that you have returned home with a sense of satisfaction thanks to the exceptional service of our team and our stunning gastronomy. We look forward to welcoming you back in the very near future!Best regards,Online Reputation Management Iberostar Bahia

Estimado huésped,Antes que nada nos gustaría agradecerle el compartir su experiencia con nosotros y por escoger Iberostar Bahia como su destino de vacaciones.Gracias por compartir con nosotros su experiencia en el Iberostar Bahia. Es de gran importancia para el hotel saber dónde están las oportunidades de mejora. Gracias por cada palabra.Esperamos tener la oportunidad de recibirlo nuevamente.Saludos cordiales,Online Reputation Management Iberostar Bahia

Dear guest,First and foremost, we thank you for staying with us at Iberostar Bahia on your visit to Brazil.In relation to eating inside the pool, it is a problem that we are working on. We are installing informative signs to try to prevent this from happening and our security team is being directed to provide the necessary information to avoid these situations, unfortunately, we are not free from unforeseen events like this.On the other hand, we are honored to know that you have rated our hotel so highly, your comments inspire us to continue striving to achieve the full satisfaction of our guests.We take this opportunity to wish you, on behalf of Iberostar Hotels & Resorts, a Happy New Year! We hope to welcome you again in the near future to offer you another amazing experience. Online Reputation ManagementIberostar Bahia

Dear guest, First and foremost, we would like to express our sincere gratitude for the time you took to share with others your review about your recent experience at Iberostar Bahia. It pleases us to know that you you found the nice place with confort, clean and very pleasant.    On the other hand, we regret that our Star Prestige service did not meet your expectations as it has always been highly praised. We offer 2 packages for the Star Prestige VIP area; Area Experience - Beach & Lounge Package (currently R$300.00 per person per night; prices subject to change): which gives access to the Star Prestige area facing the sea or private pool, pool concierge service, lounge with drinks rooms, snacks table, private TV room, exclusive furniture with Balinese beds and access to the wet areas of the SPA (over 18 years old). Likewise, we offer the Complete Experience - Complete Package (currently R$350.00 per person per night; prices subject to change): in addition to the services we offer in the Beach & Lounge Package, we also offer differentiated services and amenities in the room , such as a welcome kit, bathrobe and slippers and bathroom amenities kit.   Furthermore, we offer you our most sincere apology for the inconveniences that you experienced during your stay with us. Please know that your comments are our most reliable source of information to improve our service, thusly, we have shared your review with our Management and the departments involved to avoid these situations in the future.We truly hope you can grant us the honor of welcoming you back so we can change your perception about our resort by showing you our commitment to our guests’ satisfaction. Sincerely, Online Reputation Management Iberostar Bahia

Dear guest, First of all, we would like to thank you for letting us know about your recent stay here at Iberostar Bahia. We appreciate your compliments, but even more all the opportunities of improvement that you give to us. You can be sure that we will share it with our Front Desk Manager in order to improve the service. We apologize for all troubles caused. We hope we can have the chance to have you in Iberostar Hotels & Resorts once again. Kind regards, Online Reputation Management Iberostar Bahia

Dear guest, Thank you for taking the time to share your wonderful impressions of your stay at our hotel Iberostar Bahia. It is of the utmost importance to us that our guests can appreciate our well-thought-out holiday concept. Our daily efforts are to guarantee our guests can experience the highest levels of comfort in a particularly pleasant atmosphere. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Kind regards, Online Reputation Management Iberostar Bahia

Prezado hóspede, Obrigado por se hospedar no hotel Iberostar Bahia. Agradecemos a sua opinião e aguardamos vê-lo novamente! Atenciosamente, Gerente de Qualidade Iberostar Brasil

Prezado hóspede, Em primeiro lugar, agradecemos sua escolha do Iberostar Bahia. Vamos trabalhar para fazer melhorias. Aguardamos vê-lo novamente! Atenciosamente, Gerente de Qualidade Iberostar Brasil

Prezado hóspede, Obrigado por se hospedar no hotel Iberostar Bahia. Agradecemos a sua opinião e aguardamos vê-lo novamente! Atenciosamente, Gerente de Qualidade Iberostar Brasil

Dear guest, On behalf of the entire team of Iberostar Bahia, we thank you for choosing our resort on your recent vacations in Brazil. We are delighted to read that you had such a pleasant time and that the excellent service of our team. Likewise, as we are committed to offering our guests the very best possible experience we are grateful that you took the time to share your observations with us and you can be sure that we will share them with our Management for a proper follow-up. It is in our hope to have the opportunity to host you once again at any of our Iberostar Hotels & Resorts worldwide. Kind regards, Quality Manager Iberostar Brazil

Dear guest, Thank you so much for taking the time to share your experience about your first stay at Iberostar Bahia. We are honored to hear that the attentiveness of our team surpassed your expectations, we assure you that our staff will be congratulated for their excellent work. Your positive feedback motivates our team to offer a warmth service every day. We look forward to welcoming you again! Sincerely, Quality Manager Iberostar Brazil

Dear guest, Thank you for taking the time to share your sincere opinion about your recent stay at Iberostar Bahia. We regret the smell problems in the room. The climate of our region is hot and humid, which is why our maintenance and governance departments are doing work to improve the smell of mold in our environments. Anyway, we are reinforcing with the managers involved to see what procedures we can put in place to improve this issue.   On the other hand, we are delighted to know that our staff made you feel very welcomed and comfortable during your stay with us. You can be sure we will share your comments with them, and they will be congratulated for providing you with an exceptional service and memorable experiences.  We are looking forward to welcoming you again in the near future. Sincerely, Quality Manager Iberostar Brazil

Dear guest,Thank you so much for choosing Iberostar Bahia for the third time as your holiday destination. We are delighted to know that you have enjoyed a wonderful holiday and have left with happy memories. Allow us to mention that our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience.Again, we appreciate your positive comments and look forward to welcoming you back again in the near future. Best regards, Quality Manager Iberostar Brazil

Dear guest, First and foremost, we would like to thank you for choosing Iberostar Bahia as your recent holiday destination. We are happy to hear that you enjoy our Star Prestige services. Likewise, we would like to take this opportunity to thank you for sharing your feedback with us as it is our most reliable source to identify the areas where we have room for improvement. Thank you for sharing your review; will be delighted to welcome you back in the very close future! Best regards, Quality Manager Iberostar Brazil

Prezado hóspede, Obrigado por se hospedar no hotel Iberostar Bahia. Agradecemos a sua opinião e aguardamos vê-lo novamente! Atenciosamente, Gerente de Qualidade Iberostar Brasil

Dear guest, Thank you so much for choosing Iberostar Bahia as your holiday destination. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at our hotel Iberostar Bahia. We have treated your description as a success story and your comments confirm that we are definitely on the right track with our numerous efforts and our attention to detail. Furthermore, we thank you for your suggestions; we will share your comments with the corresponding areas in order to improve our service. We are looking forward to welcoming you back in the near future! Sunny regards, Quality Manager Iberostar Brazil

Prezado hóspede, Obrigado por ter avaliado o nosso hotel Iberostar Bahia, onde, como hotel sustentável, estamos envolvidos na conservação e proteção do meio ambiente com ações como a redução do uso de plásticos descartáveis, e nos esforçamos para oferecer a melhor combinação de limpeza, serviço cozinha excelente e bem cuidada e localização magnífica. Aguardamos seu retorno, será um prazer atendê-lo no futuro. Atenciosamente, Gerente de Qualidade Iberostar Brasil

Prezado hóspede, Agradecemos que você tenha escolhido o Iberostar Bahia para as suas férias. Continuaremos trabalhando para podermos surpreendê-lo na sua próxima estadia. Muito obrigado pela sua preferência e esperamos vê-lo novamente. Atenciosamente, Gerente de Qualidade Iberostar Brasil

Dear guest, First and foremost, we thank you for staying with us at Iberostar Bahia on your visit to Brazil. It is an honor to read that you enjoyed your stay with us so much that you cannot wait to come back, thanks to our outstanding staff, who pampered you and made you feel at home. Likewise, we are glad to read that the comfort of our accommodations, wonderful gastronomic offer, and our gorgeous beach exceeded your expectations. We hope to welcome you again in the near future to offer you another amazing experience. Best regards, Quality Manager Iberostar Brazil

Dear guest, Thank you for your positive feedback! I am so happy to hear that your stay at the Iberostar Bahia was lovely. I will be sure to share your compliments with the entire hotel team as I know they will be delighted to hear it. We hope to welcome you back again soon and wish you safe travels in the meantime. Warmest regards, Quality Manager Iberostar Brazil

Dear guest, Thank you so much for your choosing Iberostar Bahia for your vacations! On behalf of our team, let us express our gratitude for your encouraging words, we assure our staff who had the pleasure of serving you, will be more than grateful to read your praising words towards Iberostar Bahia. We are already looking forward for your next visit. Cordially, Quality Manager Iberostar Brazil

Dear guest, Thank you for choosing Iberostar Bahia as your vacation spot to relax at the beautiful Brazil! It is gratifying to know we have exceeded your expectations thanks to the exceptional service. Moreover, we are delighted to learn our tasty and varied gastronomic offer was of your liking, especially our Japanese Teppanyaki restaurant. Thank you for recommending us with thousands of travelers around the world. It will be our pleasure to host you again in the near future for another relaxing holiday. Sunny regards, Quality Manager Iberostar Brasil

Dear guest, On behalf of the team and Management of Iberostar Bahia, we would like to thank you for choosing our resort as your holiday destination. It is so rewarding for us to read that the highlights of your stay were our gastronomic offer in our different dining venues and the quality of our accmmodation. It will be such an honor to welcome you back for another wonderful experience. Respectfully, Quality Manager Iberostar Brazil

Dear guest, On behalf of Iberotar Bahia Management we thank you for staying with us. It pleases us to read about your opinion regarding your recent stay. It is because of your comments that we can strive for perfection every day. On the other hand, we regret to know that we did not reach your expectations with our gastronomy. We appreciate you have shared your comments with us and we assure you we will pass them to our Executive Chef for a proper follow up. Thank you so much for you review and we hope to welcome you again for your next trip to Brasil! Kind regards, Quality Manager Iberostar Brazil

Prezado hóspede, Obrigado por se hospedar no hotel Iberostar Bahia. Agradecemos a sua opinião e aguardamos vê-lo novamente! Atenciosamente, Gerente de Qualidade Iberostar Brasil

Dear guest, First and foremost, we thank you for staying with us at Iberostar Praia do Forte on your visit to Brazil. It is an honor to read that you enjoyed your stay with us. Likewise, we are glad to read that our facilities and our staff exceeded your expectations. We hope to welcome you again in the near future to offer you another amazing experience. Best regards, Quality Manager Iberostar Brazil

Dear guest, At Iberostar Bahia we value your feedback. We are awfully sorry to hear that you were not completely satisfied with our services. Your comments are key factors for improvement and quality assurance and will be taken into consideration during our next management meeting. We would be our pleasure to welcoming you once again in our resort. Best regards, Quality Manager Iberostar Brasil

Dear guest, First of all, we would like to thank you for choosing IBEROSTAR Bahia for your vacations. At IBEROSTAR we value your feedback. We are awfully sorry to hear that you were not completely satisfied with our services. Your comments are key factors for improvement and quality assurance and will be taken into consideration during our next management meeting. We hope to have you back again in the near future, please do not hesitate to contact me for anything you might need. Best regards, Quality Manager IBEROSTAR Brasil

Dear guest, Thank you for sharing your experience with us about your days at IBEROSTAR Bahia. Our staff does its utmost each day to ensure that all our guests fell at home while enjoying beautiful sunny days in Bahia! We are delighted you have enjoyed your vacation. Thank you one more time for recommending our hotel; it will be a pleasure to host you once again in the future. Best Regards, Quality Manager IBEROSTAR Brasil

Dear guest, We are very sorry to hear that you have not fully enjoyed your vacation with us at the hotel IBEROSTAR Bahia. I am very concerned with the comments you made. All your comments about food and beverage behavior were transferred to our chefs in order to improve the items mentioned. We thank you for your feedback and will work hard to improve our services everyday. We hope to see you soon. Best Regards, Quality manager IBEROSTAR Brasil

Dear guest, First of all, we would like to thank you for your beautiful words and for sharing with other travelers your experience at IBEROSTAR Bahia. We are pleased to know that you had a great vacation and were able to enjoy our resort. It would be our pleasure to welcoming you once again in our beautiful resort. Warm regards, Quality manager IBEROSTAR Brasil

Prezado hóspede, Em primeiro lugar, gostaria de agradecer a escolha pelo hotel IBEROSTAR Bahia, e também por dedicar seu precioso tempo avaliando nosso hotel. Receber o retorno sobre a percepção dos nossos hóspedes é a melhor maneira para identificar oportunidades de melhoria e constantemente aperfeiçoamentos nos nossos serviços. Esperamos vê-lo novamente em IBEROSTAR. Atenciosamente, Quality manager IBEROSTAR Brasil

Prezado hóspede,Gostaríamos de agradecer a você e sua família por nos fazer parte de suas férias recentes aqui no Iberostar Bahia.É uma prioridade para nós oferecer serviços profissionais e de qualidade, a fim de alcançar a satisfação total de todos os nossos hóspedes, especialmente aqueles que depositaram sua confiança em nós ao se tornarem membros da Família Iberostar. Lamentamos saber que não cumprimos suas expectativas e pedimos sinceras desculpas pelos inconvenientes que nos detalham.Agradecemos infinitamente por compartilhar seus comentários conosco, para dar a eles o acompanhamento adequado.Esperamos que você nos dê outra oportunidade no futuro para mudar a percepção que você tem sobre o nosso resort e mimar sua família como ela merece.Cordialmente,Online Reputation ManagementIberostar Bahia

Prezado hóspede,Em primeiro lugar, gostaríamos de agradecer a sua visita ao Hotel Iberostar Bahia . Também apreciamos o tempo que você dedicou para nos dar um feedback sobre sua estadia conosco. Ficamos extremamente felizes em saber que você teve uma experiência excelente e gostou dos nossos serviços.Obrigado novamente por compartilhar suas impressões e estamos ansiosos para recebê-lo de volta no Iberostar Beachfront Resorts.Atenciosamente, Online Reputation Management Iberostar Bahia

Prezado hóspede,Obrigado por se hospedar no hotel Iberostar Bahia.Agradecemos a sua opinião e aguardamos vê-lo novamente!Atenciosamente,Online Reputation Management Iberostar Bahia

Prezado hóspede,Muito obrigado por compartilhar as suas impressões sobre o Iberostar Praia do Forte e por nos escolher novamente para suas férias.Pedimos desculpas pelo ocorrido, foi necessário fazer um procedimento de dedetização em todos os apartamentos e o profissional terceirizado foi, juntamente ao segurança do hotel, bater em todos os quartos para pedir permissão. Nós batemos previamente na porta antes de entrar e, como não tivemos resposta, o profissional abriu a porta apenas para realizar o procedimento. Como sua filha estava no apartamento, pedimos desculpas e nos retiramos.Estamos atentos a cada detalhe que contribua para a qualidade dos nossos serviços. Acho que é este tipo de preocupação que faz com que tenhamos um excelente nível de satisfação dos nossos hóspedes!De antemão, deixo um convite especial para que você volte novamente.Atenciosamente,Online Reputation ManagementIberostar Bahia