Comfort Penthouse | Terrace/patio
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Reviews of Tamboleiro's Hotel Residence

2.5 out of 5
Tamboleiro's Hotel Residence
Ladeira do Carmo, 07 - Santo Antonio, Salvador, BA

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Stay away
Genuinely one of the most jarring stays I’ve ever had to date. Don’t believe the pictures; the air conditioned comfort penthouse advertised does not have windows in the walls of the apartment, and was barely ‘indoors’ much less ‘air conditioned’. There is a single room with air conditioning. The room itself has a broken window that does not enable to close the window which makes the air conditioning pointless. The bed we stayed in had dirty sheets completely with dirt and several strands of hair. The sheets smelled. There are stains in the sofa. There is an electrical current that runs through your arm when turning on the shower tap. The door to the apartment was a makeshift block of wood that barely locked. To make things all worse, the place blasted music all night and day - bear in mind there is no way to block that out because there are holes in the wall where windows should be. Stay far far away. This should not be allowed to be listed.
Stayed 2 nights in Jan 2024
Response from Hermsdorff on Feb 1, 2024
Good morning, thank you for the feedback, however I have the right to disagree with you. All accommodations are inspected daily, and nothing goes unattended by our staff. Bed linen is changed every time. About the noise. Really the street is very busy and there is not much to do. The room does have windows, and has a balcony and a balcony with a beautiful view. Too bad you didn't like it.

8/10 Good

Eric, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the action
Very happy I found this place. The pelourinho is just steps out the front door. The room had 2 bedrooms, everything was clean. If you don't mind walking up the stairs, our room on the top floor had a nice view and a refreshing breeze in the evening. Mini kitchen had a fridge, and one bedroom had an AC unit (only effective at cooling the bedroom, not effective cooling the entire suite though). Breakfast was served in our room on the dining room table. Staff was helpful but I don't know if they speak english. We were there on a Friday night and there was a bit of partying on the streets below well into the night, it was a bit of a problem if trying to sleep in one of the bedrooms. Parking was available in a locked garage, but you need the staff to unlock it for you every time you want to come and go (not a big deal for us).

8/10 Good

Paola, New York

Liked: Cleanliness, property conditions & facilities, room comfort
A lovely place to see the heart of Salvador
Not really a hotel, but a nice clean apartments, in a very convenient location at an excellent price.

10/10 Excellent

Remo

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Hermsdorff on Nov 23, 2023
Vielen danke für alles.

10/10 Excellent

Cleide

Stayed 1 night in May 2023
Response from Rúbia on May 30, 2023
Obrigada Cleide!!! Voltem sempre!!! Bj!!

2/10 Terrible

Ana Carolina

Stayed 1 night in Nov 2021
Response from Apt em manutenção on Nov 17, 2021
Boa tarde. Lamento que tenha tido essa experiência com a gente. No momento que fez a reserva, eu enviei-lhe uma mensagem avisando que já estavamos com a lotação máxima, como não me respondeu, deixamos o apartamento que estava em manutenção preparado para a receber. De qualquer das formas, somos a nova gerência do Tamboleiro e estamos tentando melhorar a cada dia.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

mickael

Liked: Cleanliness, staff & service, property conditions & facilities
bien placé au centre, mais bruyant.
Beaucoup de bruit le samedi et dimanche soir (musique à fond, pétards...). Un hôtel coté plage est un meilleur choix. Dommage pour notre hôte qui était aux petits soins avec nous. Super petit-déjeuné. Si vous voulez être au centre historique, c'est une bonne adresse.

8/10 Good

luis , marta,, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel ubicado en el pelourinho
nuestra estadia fue corta pero placentera gracias a la atencion de la señora Edith y sus ayudantes

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb hostel!!
I had stayed 2 nights at this hostel, it was smooth as it should be.The owner is German with non-english speaking, but she has very very very good hospitality. With her more than welcome, I feel really safe during the stay. The room itself is fine equipped with air-conditioner, which is needed in Salvador. The best part of this hostel is the location! convenient to walk around, not so far from most attractions in Pelourinho. and the breakfast is neatly served with very high quality of food. Thank you!!