Sundeck
Check availability

Reviews of Club Wyndham La Cascada

4 out of 5
Club Wyndham La Cascada
226 Dwyer Ave, San Antonio, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 154 reviews" "
Rating 8 - Good. 32 out of 154 reviews" "
Rating 6 - Okay. 11 out of 154 reviews" "
Rating 4 - Poor. 6 out of 154 reviews" "
Rating 2 - Terrible. 10 out of 154 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Arvin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed to receive a cancelation due to “unforeseen circumstances” at 3:54pm of the arrival date when the check-in time is at 4:00pm. We notified Club Wyndham La Cascada a few days in advance of our late check-in. We were traveling with parents (in their 70’s) and arrived much later due to the severe weather on Thursday night. Having to deal with relocation for an hour late that night due to the cancellation is very disappointing. We were relocated to a lesser quality hotel and far from the original location.
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing!!! I would definitely visit again.
Stayed 2 nights in May 2024

10/10 Excellent

Ardyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time
Stayed 4 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the River Walk.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Sara

Liked: Staff & service, amenities, property conditions & facilities
Great property. Location was perfect, facilities on point. Customer service was lovely, BUT I was just interested in staying the 2 nights as booked, bot being pressured to do the timeshare sales pitch. Valet parking service was excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short walk to the main riverwalk area. Room was good size, it was quiet and clean. Staff was friendly and helpful. Would definitely stay again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My husband and I stayed here for NYE 24 for our 17th anniversary. It was a great time. There were s’mores earlier in the evening and champagne on the roof top pool deck at midnight, wasn’t expecting any of that. The staff was great, the room was very clean, valets were great, it’s a great location, just wonderful over all in my opinion.
Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Tamara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

No-e

Liked: Amenities
Stayed 2 nights in Dec 2023

6/10 Okay

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

RONNY F

Traveled with group, Business traveler
Liked: Amenities
Great location
Stayed 3 nights in Nov 2023

10/10 Excellent

Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación grande, cómoda, limpia y totalmente equipada.
Stayed 6 nights in Oct 2023

10/10 Excellent

Joanne

Traveled with family
Great property. Great room. Nice amenities.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING! They were professional, helpful, happy, and an absolute pleasure to interact with.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great people working there!
Stayed 3 nights in Sep 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have balcony right on the river side but very nice to sit outside at night or morning with beverages and people watching. Everyone was very nice and friendly and valet parking staff was great. Ended up sitting through a two hour presentation re: timeshare opportunity but other than that it was a great experience Easy access to river walk and Southtown restaurants and breweries
Stayed 4 nights in Sep 2023

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff and close to everything
Stayed 2 nights in Sep 2023

10/10 Excellent

Cody

Stayed 3 nights in Sep 2023

2/10 Terrible

Jason

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfectly suited to my needs. The unit was spacious, had many amenities and was clean and well maintained
Stayed 4 nights in Sep 2023

10/10 Excellent

Louise Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was outstanding. Every staff member we encountered was exceptional. Our suite was more than we could have expected. We will definitely stay here on our next visit to San Antonio.
Stayed 4 nights in Aug 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and pool area, extremely friendly staff
Stayed 4 nights in Aug 2023

10/10 Excellent

ShaQuana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
The room was absolutely amazing and beautiful. The only flaw was the jacuzzi tub in the room wouldn't work and that was very disappointing to us. Other than that I absolutely loved this room!!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience for families
Excellent resort, I love how roomy it is. Ours is a 1 bedroom suit. Comfortable sleeping 2 adult on the king bed. I did had a blow up twin size mattress for my 10 year old son, and worked out perfectly. We stayed for 5 days, no one clean the room or take the trash out, I wish they would at least make my bed and change out the towels. The only inconvenience is my husband is 6’5” and the shower is very tight and small for him. I can barely bend over myself. Wish it was a full size shower instead of the narrow square kind. Pool was fantastic, we were up there every night.
Stayed 5 nights in Aug 2023

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good hotel. They do push the timeshare a little bit but they aren't overly aggressive or at least they weren't with me. The same person also showed us some great places to eat as well. There was a minor maintenance issue while we were there, but it was out of their control and they handled it as fast as they could.
Stayed 4 nights in Aug 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We came to San Antonio for a mother/daughter girls trip. Staying at La Cascada gave us freedom to walk to local attractions. The valet parking was extremely welcomed. The room was spacious and very accommodating for our needs.
Stayed 5 nights in Jun 2023

8/10 Good

Jody

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A little getaway in Texas.
The property was a little dated and needed a refresh. The staff was fine except that they try to constantly sell you on their time share/club presentation. Was not prepared for that.
Stayed 3 nights in May 2023

10/10 Excellent

Maria-Felishia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was EXTREMELY helpful. Not a single person without a smile on their. The room was nice, room service came quick when needed. Valet had our car ready very quickly. We will be staying there any time we come San Antonio
Stayed 2 nights in May 2023

10/10 Excellent

Mellissa, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property and the suite had a lot of space. I would stay here again.
Stayed 3 nights in May 2023

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was roomie and very clean! The staff was very accommodating.They will see us again maybe not in Texas but elsewhere!
Stayed 2 nights in May 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good-to-go
The overall stay was great. Not as close to the Riverwalk as they suggest.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wyndham has so much room and was conveniently located to every fun place in San Antonio. Highly recommended.
Stayed 3 nights in Mar 2023

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful property.
Stayed 3 nights in Mar 2023

10/10 Excellent

Melodee, Tigard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was walkable to Riverwalk but far enough away so we didn’t hear the noise. The staff were friendly and helpful and offered us water. The valet parking was great and easy to use. They were very helpful with our luggage
Stayed 2 nights in Mar 2023

10/10 Excellent

Janise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the property. was unaware about the valet parking. or the price. was an unexpected expense i had to spend.
Stayed 5 nights in Mar 2023

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely place to stay. It could be a tad bit cleaner, but I know housekeeping frequency has changed since Covid. It is a timeshare hotel, so they will ask you to attend an "event." (You can say no though.)
Stayed 2 nights in Mar 2023

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service
Decent property in proximity to Riverwalk. Nice to have a kitchen and separate bedroom, and nice little market a couple of blocks away. That said, the property felt a bit tired and there were no drink/dining facilities on the property.
Stayed 2 nights in Jan 2023

6/10 Okay

Adam

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'm not a fan of the time share aspect of this property. I forgot about these places when I booked. I really just wanted a nice hotel with proper amenities. Instead you get a really nice place that wants to sell you a timeshare with zero dining options.
Stayed 2 nights in Jan 2023

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Big spacious rooms. Kitchen was nice to have for cooking. Comfortable beds. They do have a pool table down stairs and nice layout of a pool with view.

6/10 Okay

William Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I Liked that it was close to down town and the river walk but the valet parking was quite inconvenient and took way too long to get our vehicle on several occasions, drop off area is way to small to handle the volume of guests arriving at the same time. Service people claimed the furnace blower was working ok even though it stayed on all the time and never cycled as it should. Had to shut it off at the breaker so we could get some sleep at night!
Stayed 7 nights in Nov 2022

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

6/10 Okay

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience.
The hotel overbooked and cancelled our reservation without notifying us. No one from the hotel nor hotels.com notified us prior to arrival. The hotel still had someone confirming arrival and information about the stay the day before we arrived. We arrive and they turned us away unable to accommodate. We then had to contact Hotels.com who had difficulty securing another hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is great
Stayed 2 nights in Sep 2022

10/10 Excellent

Miranda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!
Stayed 3 nights in Aug 2022

8/10 Good

Delia, Irving

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious.
Stayed 3 nights in Aug 2022