Ratings based on 96 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler from From Laredo, Tx
Room was not greatPosted Jun 30, 2014
Cons: Everything needs to be improved!!!! Breakfast sucked
Location: Stay on the one at Rigsby in san Antonio, tx
Room looks great online when booking and on outside when you arrive BUT NOT when you actually go into room!!! My room stunk like feet and wet clothing, refrigerator was leaking water and towels had others hairs stuck to them.....ewhhhhhh....very nasty!!!! Don't ever stay there
for Overnight Stay Before Destinationby George K. from Dallas
Roach in tubPosted May 30, 2014 on Hotels.com
The shower/tub looked pretty bad, so we decided to not use it. In the morning there was a roach scurrying about inside the tub.
for Overnight Stay Before Destinationby Ken S from Dallas
Just off I-410Posted May 28, 2014 on Hotels.com
Stay was average. Surprise was a modest b'fast, including waffles, from 6-10.
for Everyoneby b
Nice hotel about 10-15 minutes from at&t centerPosted May 28, 2014
Nice stay staff friendly. 10-15 minutes from downtown and at&t center. Room clean and complimentary breakfast.
for Business Travelersby A verified traveler
Posted May 3, 2014 on Hotels.com
for Familiesby nicole from san antonio
close to familyPosted Apr 25, 2014 on Hotels.com
my family and i went to a family reunion over Easter weekend. the hotel was close to our destination and within 12miles of everything we wanted to do in San Antonio. it was clean and comfortable. we enjoyed our stay and my kids want to go again this summer
Recommendedby Victoria from San Diego TX
Great HotelPosted Mar 26, 2014 on Hotels.com
The room was very comfy, great atmosphere, and overall good service. It was a little distance from the att center but no problem. I highly recommend this hotel to anyone.
by angry customer from TX
Problem hotelPosted Mar 17, 2014
Terrible experience! I booked for 2 nights, 2 queen beds, non smoking and when arrived there they gave me king bed w/sofa bed, smoking AND only 1 NIGHT!!! Hotel said it was expedia and expedia said it was the hotel. At the end, had to pay second night again and wait for expedia to reimburse me even though I showed my booking confirmation.
for Familiesby Su from TX
Bad odorsPosted Mar 17, 2014 on Hotels.com
They could not provide non-smoking room and the room was fill with bad odors.
for Familiesby A verified traveler
Posted Mar 17, 2014 on Hotels.com
The room looks to old and needs to be more like the year 2014 and the breakfast....was just muffins and juice, sorry but that is not much of a breakfast. The man at the front desk was very nice.