Ratings based on 1,536 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
Pros: was able to do early checkin
Cons: all of the above concerns
Location: downtown san antonio
air condition could not be turned off.. at least i couldnt do it. the window drapes were not completely closed where i could not see any sun
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cayey Puerto Rico

Nice hotel close to riverwalk

Posted Jan 23, 2015
Realy nice people working there, good breakfast, clean rooms
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Dakota

Very cold New Years Eve.

Posted Jan 15, 2015
Pros: the staff, the food, the location
Cons: The weather, it was very cold, We stayed over New Years. Their rooftop package was a great idea, but too cold to really enjoy.
Location: location is near, (within walking) of most downtown cafes and Riverwalk mall. The Tram (bus) comes by every 15 min.with transfer to Market Square
On the Riverwalk, but not the main part. It was better, because of the quite area. Good tram stop. Buy $4.00 day passes at hotel. We will return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jan 5, 2015
Had a great time at the tropicano. Look foward to doing it again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Harlingen, Tx

On the river walk but not close to the party life

Posted Jan 5, 2015
Ok hotel just not close to the party scene. Nice staff, rooms pretty clean n spacious. Price was not bad for the location. Weather was not great but the hotel was awesome has a bar n nice setup outside over looking the river. We made our own party. We had a good time. Would stay here again.. Ok bye.
2 out of 5
by A verified traveler

Posted Jan 4, 2015
Noisy elevator machinery through wall No decaf coffee in rooms
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Howard

There was smoking in hall and it was not cigaret

Posted Jan 4, 2015
Good people working for you, very helpful. Thank you
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michoacán

Excelente hotel

Posted Jan 4, 2015
Aclaró que lo mío fue una promoción, es muy sencillo tanto llegar al hotel del aeropuerto en la ruta 5 como moverte a cualquier otro punto de la ciudad.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san antonio, tx

Unique and a little run down

Posted Jan 3, 2015
This definitely isn't the nicest hotel on the riverwalk. But I still would recommend it. It could certainly use some renovations to various areas. But even with that, I would recommend this hotel. It feels like a trip to another time, like I was going to run into Don and Betty Draper at any minute. This hotel has a TON of character I want to come back in the summer to see how the pool and Tiki bar are! The location is pretty good you are on the river and a couple blocks from where the action is! Short and cheap uber ride from anywhere downtown.
3 out of 5
by A verified travelerfrom miami

TO much tropical

Posted Dec 31, 2014
The room was too small and the beds were not clean.