Terrace/patio

Reviews of Hotel Valencia Riverwalk

4 out of 5
Hotel Valencia Riverwalk
150 E Houston St, San Antonio, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1226 out of 1713 reviews" "
Rating 8 - Good. 286 out of 1713 reviews" "
Rating 6 - Okay. 121 out of 1713 reviews" "
Rating 4 - Poor. 51 out of 1713 reviews" "
Rating 2 - Terrible. 29 out of 1713 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with easy access to the Riverwalk.
Stayed 4 nights in May 2024

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Sandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is an excellent hotel; full of character, comfortable rooms, and right on the riverwalk. However, its staff seem to have difficulty applying the VIP Expedia benefits, which in my case was a free bottle of wine. Despite flagging the benefit at check-in, and being assured I had it, I ended up getting charged for the bottle after I checked out. It then required a long distance phone call to get a refund.
Stayed 2 nights in Apr 2024
Response from General Manager on May 9, 2024
Sandro, we're delighted to hear that you found our hotel excellent, with its characterful ambiance, comfortable rooms, and prime riverwalk location. We apologize for any inconvenience regarding the application of your VIP Expedia benefits. Rest assured, we take such matters seriously and will address them to ensure smoother processes in the future.

10/10 Excellent

francis, ypsilanti

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible from the doorman, receptionist. Bar attendants to the house keeping staff, unmatched. The location was perfect
Stayed 2 nights in Apr 2024
Response from General Manager on May 9, 2024
Thank you, Francis, for your kind words. We're thrilled to hear that you had an incredible experience with our staff, from the doorman to the receptionist and housekeeping team. Providing unmatched hospitality is our priority, and we're glad to hear that our efforts resonated with you. We look forward to welcoming you back for another perfect stay.

10/10 Excellent

charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent, bed comfy!!
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Thank you, Charlene, for your kind words! We're delighted to hear that you enjoyed our excellent service and found our beds to be comfy for a restful stay. Your comfort and satisfaction are our top priorities, and we're thrilled to have met your expectations. We appreciate your feedback and look forward to welcoming you back to Hotel Valencia Riverwalk in the future!

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely attentive. They made us feel welcomed and tried to make our stay pleasant.
Stayed 3 nights in Apr 2024
Response from General Manager on May 7, 2024
Monica, thank you for choosing Hotel Valencia Riverwalk for your stay! We're thrilled to hear that our staff's attentiveness made you feel welcomed and enhanced your experience with us. Your satisfaction is our priority, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another pleasant stay soon!

8/10 Good

Bustona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only 2 downsides of the hotel: Valet overpriced No balcony Best Upsides: Amazing beds Service is great The hotel is updated and kept in a great condition. Very clean
Stayed 2 nights in Apr 2024
Response from General Manager on May 7, 2024
Bustona, thank you for sharing your experience with us! We're glad to hear that you enjoyed our amazing beds and great service. We appreciate your feedback regarding valet pricing and the lack of balconies, and we'll take your comments into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back for another enjoyable stay soon!

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing propert and service
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Shane, thank you for your fantastic review! We're thrilled to hear that you had an amazing experience at our property. Providing exceptional service is at the core of what we do, and we're delighted that you enjoyed your stay with us. We can't wait to welcome you back to Hotel Valencia Riverwalk for another incredible stay!

8/10 Good

Darryl, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed that I was in another country. Old world charm.
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Darryl, thank you for choosing Hotel Valencia Riverwalk! We're delighted to hear that you enjoyed our old-world charm and felt transported to another country during your stay. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another memorable experience soon!

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, would stay again. Only real con was that the noise from the street was loud so may be difficult if you're a light sleeper but the bed was super comfy so wasn't a problem for me!
Stayed 1 night in Apr 2024
Response from General Manager on May 3, 2024
Hello Jessica, We're delighted to hear that you and your partner enjoyed your stay at Hotel Valencia Riverwalk! Our team takes great pride in maintaining cleanliness, providing excellent service, and offering top-notch amenities and facilities to ensure a comfortable experience for all our guests. While we're thrilled that you found our beds super comfy, we understand that street noise can be a concern for some. We appreciate your feedback and will certainly take it into consideration for future improvements. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay!

10/10 Excellent

Cassandra, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the customer service was beyond excellent!
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 30, 2024
Cassandra, Thank you for your kind words about the beauty of our property and the exceptional customer service you received at Hotel Valencia Riverwalk! We take great pride in maintaining a beautiful environment for our guests to enjoy, and we're delighted that you appreciated it. Providing beyond excellent customer service is our top priority, and we're thrilled that our efforts made a positive impact on your experience. Your satisfaction is what motivates us, and we're grateful for your recognition. We look forward to welcoming you back for another unforgettable stay in the future!

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Thank you, Carlos, for your kind words! We're thrilled that you found our location convenient. Providing a comfortable and convenient experience for our guests is always our goal, and we're pleased to hear that we succeeded during your stay. We hope to have the pleasure of welcoming you back to Hotel Valencia Riverwalk in the future!

10/10 Excellent

Brian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Brian, thank you for your beautiful feedback and perfect rating! We're delighted to hear that you had a wonderful experience at Hotel Valencia. Your satisfaction is our priority, and we're thrilled that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another exceptional experience soon!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights for our 25th wedding anniversary and it was WONDERFUL! From the time we pulled up in front of the hotel until we checked out this morning! Immediately, as we pulled up there was a friendly concierge that opened my door, took my pillow and gave me his hand to assist me out of our car onto the sidewalk. Valet parking is an additional charge ($59 per night I believe). He assumed that is what we wanted so we went ahead and did it and it was so worth it not having to find parking and walk to the hotel. Im sure you could let them know if you want to decline and just step inside to check in and then park yourself. The hotel is BEAUTIFUL, rooms are spacious, beds & pillows are like sleeping on a cloud! The windows had wooden shutters rather than blinds that were beautiful and we had a view of the riverwalk (room 820). We forgot our phone chargers in the car and when the concierge came to our room to bring our luggage, he happily went down to retrieve them & brougbt them back up to our room. The hotel restaurant is great as well as the restaurant service. Two steps out the front door is another great mexican food restaurant with tables oveelooking the riverwalk. Our only complaint (not actually "complaint" at all tho), was that the bathroom did not have a fan/vent or bars in the shower. The floor of the shower does get slippery so be mindful of this. And there were no dressers or drawers to unpack your clothes, but there is a nice size closet and a huge desk area.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 29, 2024
Susan, Thank you for your glowing review! We're delighted to have exceeded your expectations and made your 25th wedding anniversary celebration truly memorable. From the moment you arrived, it was our pleasure to ensure your comfort and satisfaction with our attentive service and luxurious amenities. We're thrilled that you enjoyed our beautiful accommodations, stunning views of the riverwalk, and the convenience of our valet parking service. Your feedback regarding the bathroom amenities and storage options is invaluable, and we'll certainly take it into consideration for future enhancements. It was an honor to host such a special occasion, and we look forward to welcoming you back for more unforgettable experiences at Hotel Valencia Riverwalk!

8/10 Good

roselyn k

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked that it was right on the riverwalk. I did not like that the elevator to the riverwalk was non functional. I booked for the easy elevator access to the riverwalk, and was disappointed that it was not working. We had to walk through dining guests in a restaurant, and then down long stairs to get to the riverwalk. My wife had to stop to rest on the stairs.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 29, 2024
Hello Roselyn, Thank you for sharing your feedback with us. We're glad to hear that you appreciated our prime location right on the riverwalk at Hotel Valencia Riverwalk. Please know that we're actively working to address elevator situation to ensure it's resolved promptly. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a seamless and enjoyable experience in the future.

10/10 Excellent

janine

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second time to stay. It is wonderful.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Thank you for returning to Hotel Valencia Riverwalk, Janine! We're delighted to hear that you had another wonderful stay with us.

10/10 Excellent

Samuel, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 26, 2024
Samuel, we appreciate your positive rating and are glad you enjoyed your time with us.

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Mar 2024
Response from General Manager on Apr 24, 2024
Consuelo, thank you for your lovely feedback and perfect rating! We're delighted to hear that you had a wonderful experience at Hotel Valencia. Your satisfaction is our priority, and we're thrilled that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another exceptional experience soon!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Valencia was extremely attentive day and night. It was easy to get everywhere, the only caution is if you’re looking to valet to avoid checkin time as it can take a bit since everyone is driving in.
Stayed 3 nights in Apr 2024
Response from General Manager on May 7, 2024
Angela, thank you for your kind words! We're thrilled to hear that our attentive staff made your stay enjoyable and that you found it easy to get around. We appreciate your feedback regarding valet during check-in, and we'll take your comments into consideration as we strive to enhance our guests' experiences. We look forward to welcoming you back to Hotel Valencia Riverwalk for another wonderful stay!

10/10 Excellent

Chad

Liked: Amenities
👍
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Chad, thank you for the positive rating and thumbs up! We're glad to hear that you enjoyed your time at Hotel Valencia. Your satisfaction is important to us, and we appreciate your support. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

Gabe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying again!!!!
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 22, 2024
Thank you, Gabe, for your wonderful review! We're delighted to hear that you had such a positive experience with us and that you're planning to stay again. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. We can't wait to welcome you back to Hotel Valencia Riverwalk for another fantastic stay!

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great interior! Nice location by the riverwalk with a cheap parking garage near by.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Thank you, Elisabeth, for your kind words! We're thrilled that you enjoyed our interior design and found our location convenient. Providing a comfortable and convenient experience for our guests is always our goal, and we're pleased to hear that we succeeded during your stay. We hope to have the pleasure of welcoming you back to Hotel Valencia Riverwalk in the future!

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful staff
Stayed 1 night in Apr 2024
Response from General Manager on Apr 22, 2024
Thank you, Gilbert, for your fantastic review! Ensuring our guests feel warmly welcomed and supported throughout their stay is a top priority for us, and we're thrilled that our team members made a positive impression. We can't wait to share your kind words with them! We hope to have the pleasure of hosting you again at Hotel Valencia Riverwalk in the future.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expensive but convenient
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Thank you, James, for your feedback. We're glad to hear that you found our hotel convenient. While we strive to offer competitive pricing, we understand that value is an important consideration for our guests. We'll certainly take your comments into account as we continue to enhance our offerings. We hope to have the opportunity to welcome you back to Hotel Valencia Riverwalk in the future and provide you with an even better experience.

10/10 Excellent

Darina

Liked: Property conditions & facilities
Very close to river walk but quiet.
Stayed 3 nights in Feb 2024
Response from General Manager on Apr 22, 2024
Thank you, Darina, for your fantastic review! We're delighted to hear that you appreciated our proximity to the Riverwalk while still enjoying a peaceful atmosphere. Providing a serene and comfortable experience for our guests is always our goal, and we're thrilled that we succeeded during your stay. We hope to have the pleasure of welcoming you back to Hotel Valencia Riverwalk in the future!

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was a great stay the staff was amazing everything about the hotel was great I would definitely stay here again
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Thank you, Alfonso, for your excellent review! We're delighted to hear that you had a great stay with us and that our staff made a positive impression. We look forward to the opportunity to host you again at Hotel Valencia Riverwalk in the future!

10/10 Excellent

JESSICA, bear

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic hotel in a walkable area.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Thank you, Jessica, for your glowing feedback! We're delighted to hear that you appreciated the chic ambiance of our hotel and its convenient location. Providing an atmosphere of style and comfort is our aim, and we're thrilled that we achieved that for you. Whenever you're ready for another getaway, we'll be here to welcome you back to Hotel Valencia Riverwalk with open arms!

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on May 9, 2024
Thank you for your feedback, Jasmine. We value all guest input as it helps us continually improve. If there's anything specific you'd like to share about your experience, please feel free to reach out to us directly. We're here to ensure your satisfaction and comfort during your stay at Hotel Valencia Riverwalk.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is charming, nicely appointed and a friendly helpful staff. Truly enjoyed our stay!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Thank you for sharing your experience, Stephen! We're delighted to hear that you found our hotel charming and enjoyed the attentive service from our staff. It's always a pleasure to ensure our guests have a memorable stay with us at Hotel Valencia Riverwalk.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on May 7, 2024
Philip, thank you for sharing your feedback with us! We're glad to hear that you had a positive experience during your stay. We value your input and hope to see you again soon at Hotel Valencia Riverwalk!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Property was high class and close to everything.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Thank you for your kind words, James! We're delighted to hear that you had an excellent experience with our staff and found our property to be high class and conveniently located. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I have ever stayed at. Highly recommend
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Thank you for the glowing review, Glenn! We're thrilled to hear that you found our hotel to be one of the nicest you've ever stayed at. Your recommendation is greatly appreciated, and we hope to have the pleasure of welcoming you back soon.

4/10 Poor

Vernon, League City

Traveled with family
Disliked: Cleanliness, staff & service
1) The Bed had crumbs in it. Obviously not cleaned. 2) Had to wait 1 1/2 hours for a table in restaurant. Waited a further hour for food. 3) Maitre-D did not know how to charge meal to room. 4) Waitress completely ignored a guest but took orders from others at the same table. 5) The mini-bar was not refrigerated - a necessity for my wife who needs to keep medicine cold. 6) The overall experirnce was fraught and chaotic.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Thank you for sharing your feedback, Vernon. We're disappointed to learn about the challenges you encountered during your recent visit. We're committed to providing exceptional service and ensuring all our guests have a seamless experience. Your insights are valuable, and we'll address these issues promptly to enhance our guest experience. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out to front desk directly. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Marilynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent service. I felt pampered. The room was clean, large and overall it felt luxurious. The location was close to everything we had an interest in including the Alamo, the river walk, shopping and many excellent. I would definitely go back to this property.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Thank you for choosing to stay with us, Marilynne! We're delighted to hear that you felt pampered and enjoyed our clean and luxurious accommodations. It's wonderful to know that our convenient location suited your needs perfectly. We can't wait to have you back for another memorable stay.

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great staff
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Thank you, Dan! We're glad you had a lovely experience with us and that our staff made your stay enjoyable. We appreciate your kind words and hope to welcome you back soon.

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect l9cation
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
We're delighted to hear that you found our location perfect, Jane! Thank you for choosing to stay with us and for taking the time to leave a review. We hope to see you again soon for another wonderful stay.

10/10 Excellent

Gabor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's centrally located. Friendly staff. Nice, clean rooms.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 12, 2024
Thank you, Gabor, for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found our central location convenient and enjoyed the friendly service provided by our staff. Maintaining clean and comfortable rooms is essential to us, and we're glad you appreciated it. We hope to have the pleasure of hosting you again at Hotel Valencia Riverwalk in the future.

10/10 Excellent

Keli

Stayed 1 night in Apr 2024
Response from General Manager on May 3, 2024
Hello Keli, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 12, 2024
Thank you, Ruth, for your five-star rating. We're delighted that you had a wonderful experience at Hotel Valencia Riverwalk. We look forward to welcoming you back for another exceptional stay in the heart of San Antonio!

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not be disappointed with the location and ambiance !
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Gregory, thank you for sharing your experience with us. We're delighted to hear that you enjoyed the location and ambiance of Hotel Valencia Riverwalk. It's our pleasure to provide a memorable setting for our guests. We look forward to welcoming you back for another wonderful stay.

6/10 Okay

Xiomara

Stayed 1 night in Apr 2024
Response from General Manager on Apr 30, 2024
Xiomara, thank you for your positive feedback. We're delighted that you had a great experience at Hotel Valencia Riverwalk.

6/10 Okay

Victoria

Traveled with partner
Our room never got cleaned during our stay. There was a mini fridge but it was stocked with things you had to buy leaving no room for our personal items.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 11, 2024
Victoria, we appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the cleanliness of your room and the limited space in the mini-fridge. Rest assured, we'll address these concerns with our housekeeping and maintenance teams to ensure a more enjoyable experience for our guests in the future.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the river walk
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
William, we're thrilled to hear that you enjoyed our prime location right on the Riverwalk at Hotel Valencia. It was a pleasure hosting you, and we hope to welcome you back soon for another exceptional stay.

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very convenient. The staff was friendly and very helpful.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 11, 2024
Dawn, we're glad to hear that you found our hotel lovely and convenient, and that our staff provided friendly and helpful service. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Sam, thank you for your positive feedback. We're delighted that you had a great experience at Hotel Valencia Riverwalk.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfortable and spacious room. Located on the Riverwalk allowed us to enjoy the surroundings and have a great time.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Jennifer, it's wonderful to hear that you enjoyed the comfort and spaciousness of your room and that our location on the Riverwalk enhanced your stay at Hotel Valencia. We look forward to hosting you again for another enjoyable experience.

10/10 Excellent

Shahrzad

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Shahrzad, thank you for your rating. We hope you had a pleasant stay with us at Hotel Valencia Riverwalk.

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new fave spot in San Antonio! Convenient location, stunning lobby, friendly staff and gorgeous rooms! This is a gem of a hotel and we will be back!
Stayed 1 night in Mar 2024
Response from General Manager on Apr 11, 2024
Amber, thank you for sharing your experience with us. We're delighted to hear that Hotel Valencia Riverwalk has become your new favorite spot in San Antonio. From our convenient location to our stunning lobby and gorgeous rooms, we're thrilled that you enjoyed every aspect of your stay. We can't wait to welcome you back soon for another wonderful experience.

10/10 Excellent

Paul

Stayed 2 nights in Apr 2024
Response from General Manager on Apr 29, 2024
Thank you, Paul, for your glowing review and perfect score! We're delighted that you enjoyed your time at Hotel Valencia Riverwalk. Your feedback is truly appreciated, and we can't wait to welcome you back for another exceptional experience soon!

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was a quiet peaceful experience with beautiful smells from their original fragrance candles, lotions, and oils! The hotel was quiet and staff was extremely kind and helpful!
Stayed 5 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Kathy, we're delighted to hear that you had a quiet and peaceful experience at Hotel Valencia Riverwalk. It's wonderful to know that you enjoyed the beautiful scents throughout the hotel and that our staff provided kind and helpful service. We hope to welcome you back soon for another relaxing stay.