Ratings based on 1,736 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Houston

Comfortable, good price

Posted Jul 29, 2015
Pros: Good value, close to downtown attractions.
Cons: The bathroom configuration was toilet and shower/tub were in separate room with sink was out in the open. A little unusual for families, but still ok
Nice, comfortable, clean hotel. Large rooms. Very good breakfast. Nice lounge area in lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Very nice

Posted Jul 29, 2015
Good part of town we loved it nice breakfast also friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveler

neckless and phone charger May have been stolen

Posted Jul 27, 2015
neckless and phone charger May have been stolen By room the maid
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 27, 2015
Location: The River Walk
The staff was amazing and the breakfast was fantastic!!! The only negative comment that I have is that the bathroom is pretty small...other than that, it was a great experience! The location and parking is great! The available snacks and food were very good, too!
5 out of 5
Recommended
for Everyone
by A verified traveler

very enjoyable, hotel staff very friendly and kind

Posted Jul 25, 2015
Pros: it's staff, it's cleanliness, rooms very nice.
really happy we found this hotel, would return to this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

LOVED IT!!

Posted Jul 20, 2015
Really nice! Will book my next vacation there!!, loved the food, the staff etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Texas

Right off the Riverwalk! Very close to downtown SA

Posted Jul 20, 2015
The staff was very nice and very warm! The hotel was clean and updated! Our family had a wonderful time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Farther from Riverwalk than name implies, but walkable. Nice room, comfy bed. Staff helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Family Vacation

Posted Jul 18, 2015
I never have stayed at the Hyatt until recently we stayed two nights and the staff was friendly and a very good experience staying. It is right on the Riverwalk makes it easy to access. I would defiently be booking again!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2015
It wasn't really on the river walk. About a mile away on the San Antonio River.