Ratings based on 1,703 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Decent for the $$ Savings

Posted Jul 4, 2015
The room was decent size. We had a king bed and a couch (with a pull-out bed), with a wet bar area with sink, and a desk. The TV was positioned in the room and large enough to see from most parts of the room. The toilet room has issues! The room is so small the door does not shut without running on the toilet. There is ONE hook in the whole room to hang towels. The first evening our toilet was not flushing properly (was almost overflowing after each flush), so we notified the staff. They came and plunged it, but still wasn't working. The staff ended up giving us a new room. Very nice of them! Overall a good stay. Pool is heated, short walk to the Riverwalk area and the Alamo. Lots of food nearby!
4 out of 5
Recommended
for Everyone
by A verified traveler

Vacation

Posted Jul 4, 2015
I'm disappointed with guests who walk their dogs through the breakfast area. I decided not to eat any of the free breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, Texas

Nice hotel on the Riverwalk

Posted Jul 2, 2015
Pros: locations and hot breakfast
Cons: a larger seating area for breakfast
Location: The Alamo, Market, and Convention Center are near by.
The staff was polite and helpful throughout our stay. Although the bathroom is small, the room was clean and spacious. It was also quiet, which is always nice. My family enjoyed the hot breakfast served each morning. You exit the back door to enter onto the Riverwalk. Everything is a 5 -10 minute walk away, but we enjoyed the experience of the air conditioned trolley that picks you up near the corner of the hotel. I would recommend this hotel. We had a pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 2, 2015
Great staff free parking and breakfast was free and great
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Posted Jun 30, 2015
Cons: The elevators are slow and antiquated. Rooms need some updating.
Nice clean hotel right near River Walk. Very good option.
5 out of 5
Recommended
for Everyone
by A verified traveler from Abilene, Texas

Nice, clean, hotel 5 min walk to the Riverwalk

Posted Jun 29, 2015
5th time staying here and we love it. Staff is super friendly, clean spacious rooms, great pool, and an awesome breakfast buffet. Great location and Free wifi and parking is a bonus!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2015
We stayed in a room for 2 nights and it was great for the price we paid.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pearland

Loved it!!!!!!!!! will stay there again

Posted Jun 28, 2015
Pros: Everything
Cons: NA
Location: Sea world and market square
Highly recommend it... All went well:) I have stayed here before and I was pleased and this time it was even better. I will be coming back to this hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice Hotel

Posted Jun 27, 2015
Hyatt Place was very clean and neat, and the staff was exceptional. I loved the complimentary breakfast bar as well. I stayed for three nights, so I was disappointed that I had no drawers for my daytime tourist clothes. Upon leaving the hotel each evening, our walk to the Riverwalk was dark (with few people) for several blocks until we reached the main Riverwalk area. On the way back, much later, it made us a bit nervous. A shuttle would have been nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and close to the riverwalk

Posted Jun 25, 2015
The staff was awesome and the service was great. Will defininitly be back