Hilton San Diego Resort & Spa Reviews

The staff was friendly, professional. The room was comfortable ans clean. Overall great experience.

Great hotel, location and on the beach..next to huge City park, Bay and more beach. Close to many restaraunts, highway, airport. Would stay here again . Staff and amenities are excellent. Buffet breakfast was expensive $25.00! Rooms comfortable, clean.

Very child friendly. Restaurant good but expensive Very helpful staff

Excellent housekeeping and janitorial staff - everything here from the guest rooms to the pool area was kept super clean at all times. Pool area is spacious and the fire pits with seating areas are a nice touch for people who want to hang out at the pool without swimming. All staff were friendly and helpful. Location is quiet, and we were able to watch SeaWorld's fireworks from our balcony. Our only dislike was the lack of dining choices on-site. Acqua and its adjoining lounge are way overpriced for small portions of food that was not really all that special. This was not a big deal to us though, as we spent plenty of time off-site and just ate our meals elsewhere. We had a villa with a bay view and would definitely stay here again and recommend this hotel to others. Regular prices are maybe a bit on the high side, but if you are booking a flight and receive the hotel discounts (as we did) the price is quite reasonable.

The hotel is greatly located at Mission Bay with easy access to nearby tourist areas. It has a great pool. We arrived at 3PM and they told us our room was not ready and they would call us. 2 hours later, I checked back as they had not called us and they told us the room was ready. The rooms are Ok but not very clean. Twice on our visit they came after 4PM for room service. The front desk staff failed to give me a parking pass and they nearly towed my car away. We visited the restaurant and several of the items we requested of the menu were not available and the food was otherwise tasting only OK.

Pros: Fireplaces, pool is heated well, great tennis courts, staff seem to really care. Cons: Pricing structure and fees. When I bought a coffee the team member circle the tip section. We were worried about using the soap in the bathroom because we did not know if there would be more charges. They charge $100 per day 'deposit'. Bike rental is $36 per person. I think I might of liked a higher end hotel. Was worried about parking and towing. All in all, I had a hard time relaxing. On the last day my room key did not work before check out.

Location was close to everything but in a nice quiet location. I was in crutches so had the handicapped room, the bathroom door was awkward. Loved the hot tub and restaraunt was delicious!

This hotel is advertised as a spa. That is a tremendous stretch! When we arrived the hotel looked nice and kept up. Away from downtown but still close enough. It was that but service was terrible. We got to the hotel and took showers to freshen up. We noticed that there wasn't a hair dryer. I asked the front desk if they could send one to our room. 6 hours later I had to call again and ask again, finally they brought us one. The gym is a tiny, approximate, 10 X 30 room with minimal equipment. Two of the four days we went to the pool there were no towels or someone at the pool to ask. On one day I waited for about 30 minutes to see if someone would come out. I finally had to go to the front desk to ask for towels for the pool. Ten minutes later a lady came out with a fresh batch of clean towels. When I told her thank you for the towels she told me that the towels that were sitting there in the laundry basket were clean as well. Not exactly spa like! There also is no water anywhere by the pool. My family and I walked on the beach that they advertise with the hotel. I've been on a lot of beaches but have never been on one quite like this one. It was smushy like sewage and as you walk down you'll find a overflow waste pipe. Probably last on my list was the fact that the hotel is only about 5 miles from the airport but they have no pick up or drop off service. Oh, excuse me, they do but there is a charge for that service.

We enjoyed our two night stay. Staff was really helpful and friendly. Amenities were great. Swimming pool and hot tub experience at night was really amazing.

Close to Seaworld. Nice private beach, but out of the way to everything else. Food a little overpriced but good service. Was not impressed with "resort fee"