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Reviews of Rosalina Ocean Park

2 out of 5
Rosalina Ocean Park
2018 McLeary Ave, San Juan, San Juan

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 239 reviews" "
Rating 8 - Good. 43 out of 239 reviews" "
Rating 6 - Okay. 19 out of 239 reviews" "
Rating 4 - Poor. 7 out of 239 reviews" "
Rating 2 - Terrible. 2 out of 239 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed for one night beut we really enjoyed it! What a cute little boutique hotel! The only thing not so great is the water pressure in the shower, and we found a few long hairs tangled up in the bedding. But otherwise, the property is gorgeous and it's super convenient to shops and Old San Juan. Great place!
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!!my girlfriend came out for the weekend to celebrate her 35th and Keishla and beautiful staff made everything perfect with a little personalized birthday decor! 😌😌 Loved the pool and layout, definitely coming back!
Stayed 2 nights in Apr 2024

8/10 Good

Jailene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

senia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expectacular ! Super nice 😊 love these place definitely we will come back 🙏
Stayed 3 nights in Apr 2024

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved. This. Property they. Were. Veey. Nice. And it was. Beatiful
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property
Stayed 4 nights in Apr 2024

4/10 Poor

Swapnil Reddy

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, safe upscale location. Staffs are helpful and polite. Parking space is somewhat lacking
Stayed 2 nights in Apr 2024

10/10 Excellent

Danesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

8/10 Good

Elisha

Disliked: Property conditions & facilities
Nice hotel they have a lot of construction going on however i enjoyed my stay. The rooms have great amenities
Stayed 4 nights in Apr 2024

6/10 Okay

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
The area is excellent, and the hotel's location is perfect. The pool area is beautiful, and the staff is very friendly. However, we were in the rooms close to the entrance, and the noises did not let us sleep until after 8:00 a.m. The employees were cleaning the area and talking loudly. Also, the air conditioning had a weird intermittent noise that bothered us at night.
Stayed 2 nights in Apr 2024

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

William Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely making a return visit. We stayed here for my mother’s 61st birthday.
Stayed 5 nights in Mar 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was a nice hotel but needed maintenance and some deeper cleaning as it ages. We also didn't care for the policy of not cleaning or room or refreshing the towels. I can understand skipping a day to save water but not two or more days. The floors in the room needed to be cleaned since there is sand and dirt everywhere and stepping on it with bare feet in disgusting. Outside of that, we liked the place and enjoyed our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained facility a few blocks from beach and a good local restaurant, Kasalta. Staff was fantastic, lots of good communicatio n ahead of time, and they let us check in early. Very clean and comfortable. 2 nice pools and outdoor sitting area. Hot water shower and fridge with complimentary refrescos. Limited parking in front, which we were able to take advantage of. Easy drive to rental car drop off. I would definitely return without hesitation.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Evelyn

Traveled with family
Disliked: Staff & service
Beware the rooms are extremely small. The bed could barely fit two people and the door lock was old, could barely lock the room! We only stayed for one night because we wanted to be closer to the airport but please note, The size of the room was definitely a disappointment, there seen to be construction going on so definitely noisy. and to top it off the staff was rude.
Stayed 1 night in Mar 2024
Response from Ashley on Mar 29, 2024
Good Day Evelyn, Thank you for taking the time to share your experience with us, as this is very important to us. I am very saddened to read that you found our staff to be rude. This is very important to us, and further understand your experience with our staff. Please feel free to contact us directlyWarm Regards,Ashley Sanchez Operations Manager

10/10 Excellent

Jennie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Migda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Down to basics wonderful stay!
Stayed 2 nights in Mar 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa Bigio

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024

10/10 Excellent

Kim Lynette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new and quiet property with two nice pools. Walking distance to beach, coffee shops and restaurants. We really enjoyed our stay and the hosts were exceptional.
Stayed 6 nights in Mar 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and property owners could teach a few landlord's how to manage and care for a property and its client's. These girls/ guys did an outstanding job.
Stayed 2 nights in Mar 2024

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The email told me to look for a lockbox on the right. I went to the right from the street looking at the building, and that entrance was under construction. Then I walk to the far left, and then I found the lockboxes.
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place we loved staying here and the ocean park are was really convenient to anything we wanted to do.
Stayed 4 nights in Mar 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and pleasant. We will be back in the future. Me loved are stay.
Stayed 1 night in Mar 2024

6/10 Okay

Kristen

Stayed 1 night in Feb 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, property conditions & facilities
It says on the photo, very clean and peaceful. Beautiful swimming pool. We should stay here longer. This way better than Condado plaza Hilton this is way more comfortable and cheaper and way nicer…
Stayed 1 night in Feb 2024

10/10 Excellent

Penny

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

MARTHA LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities
I would have preferred it if the pool stayed open a little later, maybe until 10 or 11pm. Aside from that, everything was great.
Stayed 3 nights in Feb 2024

6/10 Okay

Shelby

Stayed 1 night in Feb 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient. Pools were great and it was easy check in and check out.

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Feb 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property. The neighborhood looks better during the day than at night. Construcion and a couple of eye sores around the area. The room was very cold and there was a note to leave the AC at 68 degrees.
Stayed 1 night in Feb 2024

10/10 Excellent

Migdalia

Very beautiful, newly renovated and clean property.
Stayed 1 night in Feb 2024

10/10 Excellent

Zach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

andrea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations
Stayed 1 night in Jan 2024

10/10 Excellent

Baoli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel ! Staff very kind and friendly ! Location is very close to the beach area . The hotel has complete and luxurious facilities!! Highly recommend !!!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly and accommodating.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente, pero más que nos encantó fue la amabilidad de cada empleado, muy atentos, son los mejores.
Stayed 2 nights in Jan 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an up and coming boutique hotel so there IS still construction happening on the property - however I do not believe that affected our stay at all! I’m excited to be an early client to this project. It is a beautiful space, great location, fashionable and hip. Close to the beach, has two pools, and the location to other dining and entertainment is steps away!
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean
The place is perfect and brand new. We enjoyed our stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel, Chicago

Liked: Amenities
Great staff.
Stayed 1 night in Jan 2024

8/10 Good

Jan, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
The outside of the resort doesn't look great but inside is nice. I made my reservation with the 'pay at the hotel ' option but they charged me several days before I arrived.
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Cozy
The room was cute and cozy. Everything is updated and looks amazing. The property is currently undergoing construction but the noise is minimal. I would definitely recommend this to anyone coming into the area. I will definitely book this again if I’m back in the area.
Stayed 1 night in Jan 2024