The property owner thought of many details that made this condo exceptional. He added numerous little touches to create an atmosphere of a "home away from home". Great location, close to the beach and next door to a convenience store featuring fresh produce and vegan foods! However, when a problem came up with the air conditioning, his response was less than timely. We spent valuable vacation time waiting for a technician that took more than a day to arrive and resolve the issue. We were inconvenienced by the malfunctioning air-conditioner.
Additionally, the building (more than 21 floors) had one working elevator and during our stay that elevator stopped working as well. Result, no working elevators. We spent a great deal of time waiting in the lobby or on the 21st floor of this busy building for the elevator when it was operable. According to residents this was not a new problem; unfortunate.
The owner did not appear appreciative of the time we spent away from our itinerary to ensure his property was available for repair, when he was informed of the air conditioning issue. He made no attempt to accommodate us for our time. This could have been a GREAT experience with more attention focused on meeting our needs, specifically in the case of unexpected repairs.
Food for thought!