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Opiniones de University Inn

2 out of 5
University Inn
1825 Monterey St, San Luis Obispo, CA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 372 de 801 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 240 de 801 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 115 de 801 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 801 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 801 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

rosa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nunca avisaron que la alberca no funcionaba y este había sido un motivo de que nos quedamos aquí, no limpiaron el cuarto durante mi estancia.
Se hospedó 2 noches en abril de 2024
Respuesta de sp, el 26 abr. 2024
Dear Rosa, Thank you for taking the time to leave us a review. We are sorry that you did not enjoy your stay with us. And we do have on online saying that pool is close temporary and for the room service if you have singe saying DND then they will not be able to gave you the service.

10/10 Excelente

Marcos, Seaide

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 1 noche en julio de 2023
Respuesta de SP, el 8 jul. 2023
Dear Marcos, Thank you for taking the time to review your stay at University Inn. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.

10/10 Excelente

Fabio, Tegucigalpa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Limpio a buen precio
Se hospedó 1 noche en octubre de 2021
Respuesta de Sp, el 11 oct. 2021
Dear Fabio, Thank you for your feedback and I'm glad that you enjoyed your stay with us. We are very happy to hear you found our property nice and clean.

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio y agradable
Se hospedó 1 noche en julio de 2021
Respuesta de Sp, el 26 jul. 2021
Estimado huésped, Gracias por sus comentarios y me alegra que haya disfrutado de su estadía. y me alegro de que encuentre mi propiedad agradable y limpia. Espero volver a verte pronto.

8/10 Bueno

luciana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Limpio, Cómodo, personal amable.
Cuartos bastante cómodos, muy limpios, desayuno surtido pero todo envasado por el tema del Covid, te entregan una bolsa y puedes elegir lo que gustes.
Se hospedó 1 noche en julio de 2021
Respuesta de sp, el 20 jul. 2021
Dear Luciana, Thank you so much for your positive review. sorry for inconvenience for breakfast .thank you for choosing university inn.

8/10 Bueno

francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
Se hospedó 1 noche en mayo de 2021
Respuesta de Sp, el 10 may. 2021
Dear Francisco, Thank you for taking time out of your day to rate and review our hotel. It's always a plus to here how much a guest enjoyed their stay. I hope if you back through san luis obispo, you choose to stay with us again.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2020
Respuesta de rocky patel, el 21 ago. 2020
Thank you very much for the review

4/10 Malo

lori

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Very load air conditioner and the toilet ran all night. The rooms were clean but very minimal accomodations. We could hear the entire conversations of the next room. The pizza place has music and dancing on Saturday nights which is nice but very loud. The staff were friendly. We should have received a discount since the pool is under construction.
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

PATRICIA

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The room was clean and spacious. This property is undergoing (much needed) renovations. Pool is not available due to remodeling, drive way very rough and needs replacing, room did not have coffee facilities, it was available in the office in the mornings. Water from the shower ran out to the bathroom, it was an accessible shower which I appreciated but not safe to walk on when wet. Very nice owners wish them the best in the future.
Se hospedó 2 noches en mayo de 2024
Respuesta de sp, el 13 may. 2024
Dear Patricia, Thank your for taking the time to leave review. We're always striving to improve, and your feedback is valuable to us.

4/10 Malo

Stephen

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The property is being remolded so the parking lot is a mess and the pool is unavailable which would have been nice to know ahead of time. Construction crew arrives before 7am even on the weekends so it's very noisy. Got a nail in my tire on the 2nd day from the construction - ugh. Might be nice when it's all done but not a good stay in the meantime.
Se hospedó 3 noches en mayo de 2024
Respuesta de sp, el 9 may. 2024
Dear Stephen, We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with the work we getting done.

2/10 Terrible

Mano

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the manager is not friendly, not helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de sp, el 3 may. 2024
Dear Mano, We regret to read that your experience with our service fell short of expectations.

6/10 Aceptable

Joel

Viaje en pareja
Not sure how the ratings on this motel come to 8.4... It was thoroughly average. OK for the price but definitely not what I expected with a rating that high
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 3 may. 2024
Dear Joel, Thank you for your feedback. We’re very sorry to hear about your recent experience.

10/10 Excelente

James

Le gustó: Servicios
Great
Se hospedó 3 noches en abril de 2024
Respuesta de sp, el 3 may. 2024
Dear James, Hearing that you had a comfortable stay is wonderful news to us. Thank you for your positive feedback.

10/10 Excelente

Rosa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, clean and spacious.
Se hospedó 1 noche en mayo de 2024
Respuesta de sp, el 3 may. 2024
Dear Rosa, We appreciate your feedback on the comfort of our accommodations.

8/10 Bueno

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I had the most comfortable sleep. I rate them in my top 3 for most comfortable bed of all the hotels I’ve been to.
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 29 abr. 2024
Dear Christine, We really appreciate you sharing your review of our service. Thank you!

4/10 Malo

Vicki

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was relatively clean however the floors are buckling and uneven and chipped throughout. The pillows are odd little shaped things that are not too great for sleeping. The parking lot is dug up (it has been this way for many months according to other reviews). Two large carts of dirty linens were outside the door of a room near us ...all day and night. The rate was quite high for what was provided. There is an additional $25 room fee which made no sense. Would never stay here again given the price and the condition (the photos are deceiving)
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 29 abr. 2024
Dear Vicki, We appreciate your feedback, as it helps us identify areas for improvement. We have taken note of your concerns about floors and the linens we are still working on our project. bar with us till we get our remolding get done. Thank you and sorry for inconvenient.

8/10 Bueno

Juan Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simple hotel, nice staff.
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 29 abr. 2024
Dear Juan Carlos, Thank you for review! We value your feedback and can’t wait to serve you again.

8/10 Bueno

Craig

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would have given 5 stars, but there is construction going on outside (they're working to improve). The staff was very friendly and I found the room clean and nice. I would stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 26 abr. 2024
Dear Craig, Thank you for your feedback and sorry for Inconvenient.

8/10 Bueno

Juan

Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 16 may. 2024
Dear Juan, Thanks for your review! We sincerely appreciate your feedback.

8/10 Bueno

Phaedra

Viaje familiar
Le gustó: Servicios
No le gustó: Condiciones de la propiedad
The room was clean and smelled clean. The front desk receptionist was nice but the lobby had an unwelcoming smell. I was nervous about the room on arrival and almost left but it turned out to be safe and quiet. They had a nice and simple continental breakfast, packaged pastries, bananas and coffee. To me that was perfect.
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 22 abr. 2024
Dear Phaedra, Thank you so much for your review. We are delighted to hear that you had a positiveexperience with us at University Inn. We would like to apologize for inconvenient.

10/10 Excelente

Douglas

Le gustó: Limpieza y servicio y personal
The room was clean and the management was very nice. The current remodeling of the pool made for difficult parking, but that will be remedied upon completion.
Se hospedó 2 noches en abril de 2024
Respuesta de sp, el 17 abr. 2024
Thank you so much for taking the time to post a review, Douglas, We are so happy to hear that you enjoyed your stay with us, and that our nice and clean room and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.

6/10 Aceptable

Willis

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Poor property condition
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 16 abr. 2024
Dear Willis, Thank you for providing us with your valuable feedback. We’re disappointed to hear that our property wasn’t exactly to your liking. But we are remodling our property.

6/10 Aceptable

Caroline

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
Incredibly noisy heating/cooling unit in rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 14 abr. 2024
Dear Caroline, Your comfort is our top priority, and we apologize for any discomfort experienced. We're currently reviewing our in-room amenities to provide a more comfortable and enjoyable stay.

4/10 Malo

Manal, Los Angeles

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
For the price I paid , I could went to a better place. I have seen a better rooms at Motel 6
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 14 abr. 2024
Dear Manal, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We're sorry to hear that you had a poor experience at our hotel.

10/10 Excelente

Lisa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was excellent and kind. Room was clean, simple, comfortable bed and pillows.
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 14 abr. 2024
Dear Lisa, We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you.

10/10 Excelente

kim and Tori

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 14 abr. 2024
Dear Kim,Tori, We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.

8/10 Bueno

Karl

No le gustó: Condiciones de la propiedad
Good price, lots of construction going on
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 11 abr. 2024
Dear Karl, Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty andcontinued trust in our service.

4/10 Malo

Mary

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
The room was clean. The grounds appeared to be under construction. Walking to the room was cumbersome. I was very upset that I was charged a $50 property fee. For what? No amenities at all and pool was under construction. Also I couldn’t get the card key to work and had to call the manager every time I wanted in the room.
Se hospedó 2 noches en abril de 2024
Respuesta de sp, el 11 abr. 2024
Dear Mary, Thank you for providing us with your valuable feedback. We’re disappointed to hear that our work wasn’t exactly to your liking. We hope you give us another chance soon, so we can share aneven more positive experience.

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and very friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 11 abr. 2024
Dear Philip, Thank you for your great review. At University Inn, we work hard to offer high-quality service to every guest. We made sure to share this feedback with employe.

8/10 Bueno

Marc

Viaje familiar
No le gustó: Condiciones de la propiedad
Can’t wait for the pool to be refinished
Se hospedó 2 noches en abril de 2024
Respuesta de sp, el 11 abr. 2024
Dear Marc, Thank you so much for your review. We are delighted to hear that you had a positive experience with us at University Inn.

8/10 Bueno

Chalind

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de sp, el 3 abr. 2024
Dear Chalind, Thank you for providing feedback on your recent experience at University Inn. We take pride inproviding a clean and comfortable space for all of our guests.

10/10 Excelente

Maria

Le gustó: Limpieza y servicio y personal
Under construction
Se hospedó 1 noche en abril de 2024
Respuesta de sp, el 2 abr. 2024
Dear Maria, Thank you for taking the time to provide valuable feedback. We apologize that your experience was less than ideal.

6/10 Aceptable

Yuk Wa

Se hospedó 1 noche en marzo de 2024
Respuesta de sp, el 3 abr. 2024
Dear yuk Wa, Thank you for taking a moment to share your experience at University Inn. We’re proud to delivergreat value to our guests.

6/10 Aceptable

Daniel, Bellevue

No le gustó: Servicios y condiciones de la propiedad
The property is in a state of disrepair - the pool is all torn up, my room had unfinished drywall, and the floors were uneven with planks buckling. Bedding from prior days' service from the property was parked in large carts outside my room window. If you need an average place to stay near CalPoly or the freeway, it's fine.
Se hospedó 1 noche en marzo de 2024
Respuesta de sp, el 2 abr. 2024
Dear Daniel, We’re sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. But we just trying to fix our property.

6/10 Aceptable

Candace

Se hospedó 2 noches en marzo de 2024
Respuesta de Sp, el 2 abr. 2024
Dear Candace, Thank you so much for taking the time to leave us feedback.

6/10 Aceptable

Ray

Se hospedó 1 noche en marzo de 2024
Respuesta de sp, el 14 abr. 2024
Dear Ray, We're sorry to hear that you had a negative experience at our hotel and we apologize for falling short in this area.

6/10 Aceptable

Kim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unfortunately this is a party hotel for college kids and there was loud partying all night. There was yelling, screaming, running until 5:30 am. Management got many complaints but weren’t very proactive about it.
Se hospedó 2 noches en marzo de 2024
Respuesta de sp, el 20 mar. 2024
Dear Kim, Thank you for your feedback, your feedback is very important to us. Our sincere apologies, for the disturbance during your stay.

4/10 Malo

Frank

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de sp, el 20 mar. 2024
Desr Frank, Thank your for your feedback, We're sorry to hear that you had an unpleasant experience at our hotel.

6/10 Aceptable

Luc

Se hospedó 1 noche en marzo de 2024
Respuesta de sp, el 11 abr. 2024
Dear Luc, Thank you for sharing a review of your recent experience.

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy Peasy and priced right
Se hospedó 2 noches en marzo de 2024
Respuesta de Sp, el 7 mar. 2024
Dear Charles, Thank you for your feedback and I'm glad that you enjoyed your stay.

8/10 Bueno

Camille

Se hospedó 2 noches en febrero de 2024
Respuesta de sp, el 20 mar. 2024
Dear Camille, Thank you for sharing a review of your recent experience. Glad that you enjoy your stay.

10/10 Excelente

Sherrie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and simple
Se hospedó 1 noche en febrero de 2024
Respuesta de sp, el 22 feb. 2024
Dear Sherrie, Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at University Inn.

10/10 Excelente

Kristy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de AP, el 18 feb. 2024
Thank you for your review, we are glad you enjoyed your stay.

10/10 Excelente

Srinivas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice location
Se hospedó 1 noche en febrero de 2024
Respuesta de AP, el 15 feb. 2024
Thank you for your review and we are glad you enjoyed your stay.

10/10 Excelente

ANTHONY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice, professional staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de sp, el 9 feb. 2024
Dear Anthony, Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at University Inn.

8/10 Bueno

Michelle

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en febrero de 2024
Respuesta de sp, el 9 feb. 2024
Dear Michelle, Thank you for your review and glad that you enjoy your stay.

6/10 Aceptable

Katherine

Viaje familiar
Le gustó: Servicio y personal y servicios
Room had dirty floors and flies
Se hospedó 1 noche en enero de 2024
Respuesta de sp, el 9 feb. 2024
Dear Kaherine, Thank you for your feedback and sorry for inconvenient.

8/10 Bueno

Steven, San Marcos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Sp, el 31 ene. 2024
Dear Steven, Thank you for your feedback and I'm glad that you enjoyed your stay.

10/10 Excelente

Jacob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de AP, el 30 ene. 2024
Thank you for your review, we are glad you enjoyed your stay with us.

10/10 Excelente

Kristine, SOUTH BEND

Se hospedó 1 noche en enero de 2024
Respuesta de sp, el 9 feb. 2024
Dear Kristine, Thank you for your feedback and glad the hear that you enjoy your stay.