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Reviews of Tropical Palace Hotel

2.5 out of 5
Tropical Palace Hotel
Coconut Dr, San Pedro, Corozal District

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 33 reviews" "
Rating 8 - Good. 9 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 3 out of 33 reviews" "

8.4/10

Cleanliness

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

R

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Apr 2024

6/10 Okay

Sandra

Traveled with family
Liked: Amenities, property conditions & facilities
I like the property. The staff was supper friendly and accommodating. The cleanliness could improve a bit. I also had issues with the shower. To be specific the shower head.
Stayed 5 nights in Mar 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed the place
Stayed 2 nights in Mar 2024

8/10 Good

John, Statesville

Traveled with family
Liked: Cleanliness
There was no refrigerator in room. No ice machine to utilize. No microwave in room. The Staff was great and the price was reasonable.
Stayed 6 nights in Mar 2024

2/10 Terrible

William

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Steve and I were there for 2 weeks. The staff could not do enough to make our stay more comfortable. You will enjoy their menu, the food is delicious. I highly recommend this hotel, and we will be back there soon.
Stayed 13 nights in Feb 2024

8/10 Good

Alan Lee

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Paige

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Shanet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the location especially regarding the local food spots. I did not like if the AC wasn't at least on 16 degrees C the floor will stay moist and not dry up. So I am glad the floor was tiles and not carpet because of that. The front desk and bar people were awesome and accommodating and even helped get us to the water taxi and local airport. There is no actual spa you have connections to get someone to come to your room if need be. Great people just a few kinks that need to be worked out.
Stayed 2 nights in Mar 2024

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were staying in the "penthouse" due to the fact that we needed more than one bedroom and wanted to do some of our own cooking. There were several things that were odd and caused inconveniences: 1) lack of hooks or shelves in the bathroom 2) oven wasn't plugged in so didn't work 3) lack of utensils for cooking 4) no coffee maker (!!!) 5) the bedding didn't quite fit the bed and there were very few pillows. 6) there is no elevator and the stairs are really steep and are outside 7) no chairs/furniture on the balcony My main problems with the resort were that everything seemed just cheap, broken, or not quite right. Examples: *electrical tape holding the tap on the shower; *the pool upstairs that wasn't cleaned the whole week we were there (full of bugs, leaves and debris); *the smell of sewage around the grounds, especially over by the pool and bar area. Service: The people working there were polite and friendly. They were helpful about carrying our bags up the stairs and offering us rides to the taxi. Restaurant: We were pleasantly surprised by the quality of food the one time we ate there. The hours/ days of operation for the restaurant are a mystery and there isn't information posted or online.
Stayed 7 nights in Feb 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautifull accomadtions & great staff
Stayed 7 nights in Jan 2024

6/10 Okay

Miles

Traveled with partner
The ladies in the office were fabulous, as they helped me out a few times with receiving and sensing documents of unexpected events back home. Parking our golf cart was good, being on the 4th floor without a elevator was a little tiring after a few days.
Stayed 4 nights in Feb 2024

8/10 Good

JIAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room is outdated but very clean. Our room is on the forth floor, the view is astonishing. The staffs are very friedly, especially Steve helped us a lot from the very beginning until the last minute. We appreciated their kindness!

8/10 Good

Kurt, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great people and great property. It is very central and in walkable distance to any place you’d like to go on the island. The property owners are very kind and hospitable. One I wish I knew before I went is the amount of mosquitos around and inside the property. Make sure you bring mosquito repellent.
Stayed 4 nights in Jan 2024

10/10 Excellent

Karoline

Liked: Cleanliness, property conditions & facilities
Very quiet area. Close enough to the main hub of activity to walk, but far enough away to avoid high traffic. Very close to the ocean. Staff was incredibly friendly and helpful.
Stayed 7 nights in Dec 2023

10/10 Excellent

Brad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mohammad, San Francisco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 5 nights for a dive trip. The owners are very friendly and go out of their way to make your stay as comfortable as possible. They've just opened and are still working things out, but this is like every business. I would come back and stay there. I cannot stress how much the owners will go out of their way to help you be comfortable and find solutions or recommendations to what you want to do there. We kept extending each night as we had a different itinerary in mind before we came but ended up staying because we had a great time! I had great conversations with Mohammad(one of the owners there), and really appreciate the entrepreneurial spirit that he has. They rent golf carts there as well, when ours broke down, the owners came right away to replace and help us without any hesitation. The food at the restaurant is also really good and Raul is such a fun waiter. He always checked in on us and even took care of my medication for me during our trip. There was a gorgeous kitten that absolutely stole my heart there. They're away from the hustle and bustle of downtown San Pedro, but everyone rents a golf cart so it's just a few minutes drive. I would come back and recommend to everyone!

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Owner on Jan 13, 2024
Wonderful! Hope to see you again here!

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Tropical Belize
Hotel is close to restaurantd and bars. Pool is beautiful and staff is very nice. Raul the bartender was very nice and helpful. Bed was comfortable and room clean. Hotel is fairly new. Good AC wifi was ok in my room, but better downstairs. Gave me a warm welcome, with a drink! Walking distance to most things.
Stayed 2 nights in Dec 2023
Response from manager on Jan 10, 2024
Thank you so much for taking time out to share your experience with other travelers. We will share your comments with our staff. Have a lovely day ahead!Thanks,Manager,Levi Flores

6/10 Okay

Misael

Traveled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Owner on Jan 8, 2024
Thank you for your review Misael!

6/10 Okay

Shawntel

Traveled with group
Disliked: Amenities
The property is understaffed! The also need security because random people are allowed on the property. Raul was the best tho!! He was the bartender, waiter & pool boy. He was over worked but he was such a great positive person who made our experience a little better
Stayed 6 nights in Dec 2023
Response from Levi on Jan 3, 2024
Thank you so much for taking time out to write this review, Shawntel! We will pass along your good thoughts to Raul. Also, we will let the owners know of our shortcomings. Kind regards,ManagerLevi Flores

10/10 Excellent

Mélanie

Liked: Cleanliness, amenities, property conditions & facilities
Personnelle super!
Stayed 12 nights in Feb 2024

8/10 Good

María Isabel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Recientemente renovada, pero el internet es malo y en las 2 habitaciones que utilicé no sirvieron las TV, no nos señal, ni con aplicación El personal muy amable y la limpieza buena
Stayed 4 nights in Jan 2024

8/10 Good

maria elisa

Liked: Cleanliness, room comfort
Internet muy malo
Hotel bastante comodo pero el internet es un fracaso, muy intermitente
Stayed 3 nights in Dec 2023
Response from Owner on Jan 8, 2024
Muchas gracias por su evalucion! Aremos saber a los duenios de su revista para areglar el internet.