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Reviews of Hotel Gran Mediterraneo

3.5 out of 5
Hotel Gran Mediterraneo
6 Calle 4, Avenida N.O., Barrio Guamilito, San Pedro Sula

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 76 reviews" "
Rating 8 - Good. 14 out of 76 reviews" "
Rating 6 - Okay. 5 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 10 out of 76 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

REYLIS R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 4 nights in Apr 2024

10/10 Excellent

Wilmer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chef in the hotel restaurant is first class!
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2023

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Abbe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel in San Pedro
We continue to return to this hotel, summer after summer. Clean, comfortable, friendly. The staff is always helpful
Stayed 1 night in Jul 2023

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel— clean, friendly staff, excellent breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible, the hotel is nice and they let us check in early!
Stayed 1 night in Mar 2023

6/10 Okay

Gregory

Stayed 2 nights in Jan 2023

4/10 Poor

Fredy

Liked: Staff & service
Disliked: Cleanliness
Its ok for a property being old and sticking to its original architecture but at least it should be clean . It was dusty and very bad kept .

8/10 Good

Marisabel, Chelsea

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

10/10 Excellent

david, Fort Smith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was not like the photos.
Stayed 7 nights in Nov 2022

10/10 Excellent

lesly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quiet, I did not like that is to dark inside
Stayed 4 nights in Sep 2022

8/10 Good

Jason

Stayed 2 nights in Sep 2022

6/10 Okay

Martin

Traveled with partner
Disliked: Amenities
It is very outdated and the receptionist didn't tell us about the gym or the pool. Didnt even mention the wifi password. The place is dark, like even with the lights on.
Stayed 1 night in Jun 2022

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a couple night stay in central San Pedro Sula for tourist purposes. Nice interior and even though just built in 2009, it has a very old school feel (real wood everywhere, etc...).
Stayed 1 night in May 2022

8/10 Good

William

Stayed 1 night in Apr 2022

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy with restaurants staft
Transportations was not great. Unfortunately couldn’t be picked up by the driver. However, great customer services very professional, breakfast was great and staff was very humble and respectful. I am planing to go back again. But with a different conditions to make sure have good communication with customer regarding Pick up and drop off customer. Specially in San Pedro Sula that is an busy city.
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
not worth the money
bad reception and old rooms
Stayed 1 night in Sep 2021

2/10 Terrible

Teresa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at the front desk reception area were rude.
Stayed 1 night in Sep 2021
Response from Hotel Gran Mediterraneo on Sep 7, 2021
Good morning Ms. Teresa, We take this kind of comments very seriously, can you please let us know what happen in front desk so we can improve? Thank you for choosing Hotel Gran Mediterraneo

6/10 Okay

Ingrid S

Stayed 3 nights in Jul 2021

10/10 Excellent

Abbe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in San Pedro
This is the third time that my medical mission team and I have stayed in Hotel Gran Mediterraneo for our last night in Honduras. It is quiet and comfortable. The breakfast was excellent. The staff was courteous, kind and helpful. The location was excellent and right in the center of the city, but we felt very safe and secure.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Internet service was terrible in the room. Was charged about $30.00 for laundry service for less than 10 articles of clothing (other hotel we used to stay at was a lot less to wash a whole load of clothes).They did provide us with a mini-fridge upon request.
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Abbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in San Pedro
Beautiful hotel with excellent and helpful staff. Comfortable and quiet. My group and I were on our last night after our medical mission and we were grateful to have such a lovely place to stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

2/10 Terrible

Galean

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
At arrival the front desk gentleman made me feel like I just got into a charity shelter begging to stay there, I’ve never been so lowly treated anywhere in the world; this person should not be allowed near hotel guests; property was a 3/5; room was not clean, bathroom had not enough towels, NEVER STAY AT THIS PLACE.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very spacious. The staff was friendly and accommodating.
Stayed 1 night in Dec 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, good food. Clean nice people
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Good for family.
Hotel staff were friendly and welcoming. Room was clean. I would recommend this hotel.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Abbe

Liked: Cleanliness, property conditions & facilities, room comfort
Front office staff very helpful and friendly. Rooms comfortable and quiet. Breakfast fine. We were in the restaurant for supper, at 6:30 p.m. It took about an hour and a half, from the time we ordered, to get our meals (14 of us) and the meals were incomplete. They did give us a discount because of the errors. Everything else, other than supper, was fine.
Stayed 1 night in Jul 2018

2/10 Terrible

Boris, Guatemala

Disliked: Cleanliness, property conditions & facilities, room comfort
Too dirty, bad food, and facilities falling apart
Poor conditions, terrible food and awfully dirty. The facilities are falling apart. Food was the most awful experience.
Stayed 3 nights in Jul 2018

8/10 Good

DeDe, Los Angeles

Liked: Staff & service
Disliked: Cleanliness, room comfort
Bad area
The hotel is located in a bad area. You need to be very safe if you go out alone, (which I didn't). Men next door standing with rifles out front - I was terrified. Even contemplated changing my ticket to leave sooner. Wouldn't recommend to my friends or family.
Stayed 3 nights in Mar 2018

10/10 Excellent

Richard , Atlanta Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to many restaurants.
This was a very nice hotel the customer service was excellent.The rooms was big spacious and clean.The food was good any service at the restaurant was excellent.In a very nice safe Neighborhood I even walk the street at night by myself.
Stayed 4 nights in Feb 2018

10/10 Excellent

Vilma, N.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, great staff, good location, good food.
Its a nice hotel, very friendly staff, the food is good - bed its really comfy, easy to park.
Stayed 1 night in Feb 2018

6/10 Okay

mrs elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Pedro Sula Hotel
Our room was very nice and the food in their restaurant was very good. It is in an area where we did not feel comfortable walking around .It costs $20.00 cab fare from the airport each way.
Stayed 1 night in Oct 2017

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great -- I would go back!
Great Hotel, Excellent customer service, and Excellent Food! However, I didn't like the "Area" too much (and parking was hard, didn't know there was parking downstairs; not easy to access it). The swimming pool is NOT a swimming pool, unless you are a "Midget" but it's only like 3 feet deep. The Rooms, beds, pillows are all GREAT! But it could use a small Refrigerator. They are cheap with their coffee; could use 2 or 3 bags since it's such a weak coffee you would need all 3 bags. but over all -- it was GREAT! : )
Stayed 5 nights in Sep 2017

2/10 Terrible

marcial

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
terrible hotel, stay away!!
clean: I found 1 live mid size cockroach in my room, next day 1 spider in my door, carpet in my rom was with stains Location: nothing to do walking distance, the neigbord is not good gym: the most horrrible area, spinning bycicle did not work, weight machine either, there was just 1 weight set (rusted), carpet was dirty (I got allergy) other: internet speed is terrible, does not work I stayed in this hotel due the high rating, I don't understand how they got those rates, I travel every month and stay in many different hotels, for a $100 per night this hotel should be way better, I don't understand how they got the Confort franchise finally when I did the check out they charge me extra for a breakfast, all the hotels include 2 breakfast wether the other person is check in or not, this was not the case, I ask them if they will not charge for the breakfast due the inconvenience mentioned above which I wrote in the comnplain book, they say no....that is customer service right?
Stayed 2 nights in Sep 2017

10/10 Excellent

Abbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls a bit thin and the airconditioning unit was very noisy. But the facility was very pretty, the breakfast excellent and the service staff extremely helpful.
Stayed 1 night in Aug 2017

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

MARIA GARCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, bit expensive for the area
I was not very happy when i was told i had to pay about $40 more because my son was 17, although, I did added my son on at the time of reservation and said he was 17.... all thebstaff was very friendly and responsive!!
Stayed 2 nights in Jul 2017

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Pedro Sula for a couple days
The hotel was excellent with the only hiccup being the loss of cable due to a bad storm. Breakfast was outstanding, they asked exactly what I would like & prepared it just for me. The Honduran National Soccer team was there on my stay as this is there home hotel. They also said the US teams stay here as well. The hotel also offered to send me to a club they have reciprocal privileges with for a pool & said they also had other sporting activities, I didn't do it since I wanted to explore the area. There's also an outstanding sports bar directly up the street that has many TV's, dancing, & lots of girls to socialize with &/or dance. 2 people bought me beers while I visited this bar on 3 occasions, I guess they just love talking with Americans as I offered to buy them but they said no, a first for me. The city is okay if your comfortable traveler, just take cabs at night. The food at restaurants was very good & very reasonably priced. When we first arrived we went to the big modern mall near Hilton & everyone was staring at us, of course I stick out & I guess they don't see many white boys. They were just very curious & it was actually interesting. It was a pleasant trip after all the reading I did prior to going. You still definitely want to be cautious & don't go to places you shouldn't, stay in Central area or go on tours,
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rosie from Miami
Good location, beautiful hotel with spacious room and huge bathroom. Delicious breakfast included. I would definitely stay there again.

10/10 Excellent

will, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
My family and I stay there for a week. We were very happy with the service and price. Very clean well staff the restauran had good food.

10/10 Excellent

Sussy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, cumplio con nuestra expectativa.
Stayed 3 nights in Mar 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023