Santa Croce hotels

Like any hotel - one thing is the room being clean, comfy beds and so on. What made this stay exceptional was the staff. Throughout every single member of staff could not be any more helpful, pleasant and courteous, without being imposing. a credit to the hotel. Aside from this the breakfast was outstanding for our requirements. Varied, great quality and plentiful. The position of the hotel was excellent as well. Very near the public transport links and also for us allowed us to see the whole of Venice on foot when we wanted to as well as catching the water buses. Cannot recommend this hotel enough.

breakfast great hotel location great for transport links and only 20 mins to walk to main attractions which is signposted from hotel. great restarants nearby too would return to it again if in venice

Good location, friendly English speaking staff. There was no TV (not that I would have watched it) and although the air conditioning worked, you were only allowed to use it during specific times.

We stayed in a canal view room for our 10th wedding anniversary in July 2014. The location of the hotel is ideal. It's right opposite the train station and near to the end of the Grand Canal - perfect for a walk to St Marks Square (about 50 mins - and believe me you want to walk if you can). The room was not noisy, the air con was working fine and the staff were all very friendly. The room is small by global four star hotel standards but you have to remember that you're in Venice...they weren't thinking of our holiday needs when they built the place!!! Would absolutely recommend this hotel to anyone looking for a decent quality base to explore Venice (and enjoy an amazing night cap in the Skybar before bed!)

We were a family of 5 staying the night before our cruise. The aprartments were very accomodating, although a little tough to find. We did not coordinate our arrival time with the apartment representative, so we ended up waiting a half hour to get into the place...we won't make that mistake again. Once inside, we found the open courtyard beautiful, rooms accomodating and would definitely recommend the units for an extended stay to see Venice and the surrounding area.

We enjoyed our stay at this hotel. Reception girl provided the breakfast at time you desired. It was very close to ferry stop. Venice streets are scary in the night because they are too narrow and deserted. Other than the waterfronts, there are plenty of restaurants located inside these streets, and they provide authentic Italian food.

We stayed over spring break with our 7 and 4 year olds and found this to be the perfect spot. The location was residential but close to the water taxis and Rialto. The owners were delightful and accommodating. I look forward to staying there again!

We enjoyed our stay very much. The hotel staff was always ready to assist and really cared about the service they were giving. Quite a change from other hotels we have stayed in. The only negative I would say is that, while extremely convenient to the train station (just across the Canal), the view is not spectacular. But we were not planning on spending much time in our hotel room as Venice is full of things to explore, so this was not something that bothered us. I would stay again.

Staff were very friendly and only too happy to help suggesting places to visit. Location is great - opposite the railway station and within easy reach of all the major attractions. Would recommend this hotel and would definitely stay again. Oh and the Pinot Nero was very nice!!! Thanks for a great stay!!!