Reception

Reviews of Hampton Inn Santa Rosa

2.5 out of 5
Hampton Inn Santa Rosa
2475 Historic Route 66, Santa Rosa, NM

Reviews

8.4

Very Good

Rating 10 - Excellent. 381 out of 737 reviews" "
Rating 8 - Good. 201 out of 737 reviews" "
Rating 6 - Okay. 82 out of 737 reviews" "
Rating 4 - Poor. 40 out of 737 reviews" "
Rating 2 - Terrible. 33 out of 737 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Louis

Traveled with partner
Disliked: Property conditions & facilities
Safety, the smoke alarm had tape around it we didn’t notice until the next morning Clerk said they were working on the shower the day before
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. Excellent breakfast. They had scones!
Stayed 1 night in Apr 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will continue to stay here
Stayed 1 night in Apr 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

craig

The bed sucked and it was noisy, couldnt sleep
Stayed 1 night in Apr 2024

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Easy check in Friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Carpet soaking wet next to adjoining room door
Stayed 1 night in Apr 2024

8/10 Good

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom was clean, but worn. Needs an upgrade.
Stayed 1 night in Mar 2024

10/10 Excellent

Karen, Perkins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Samantha

Liked: Property conditions & facilities
Disliked: Amenities
For the price i expected more
Stayed 1 night in Mar 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hampton was great as expected. The room could have been darker but very nice hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Brit-Simone, Bothell

Liked: Staff & service
Disliked: Property conditions & facilities
We loved the gym, pool and hot tub. The grout in our bathroom was crumbling into red dirt and the staff was fabulous at giving us a new room. It is an old hotel and not as clean as I’d expect from its rating.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Property conditions & facilities
Very cool
Stayed 1 night in Mar 2024

2/10 Terrible

Lynn

Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Marlene, Stoughton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jill

Carts for stuff unavailable! Beds are great!
Stayed 1 night in Feb 2024

2/10 Terrible

James

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were horrible. Finish work in most areas was poorly executed. After a poor stay we found our fees to be over than $50 over the original estimate. I would not recommend this hotel and I would encourage anyone to find a different city to stay.

2/10 Terrible

David, Des Moines

Stayed 1 night in Jan 2024

2/10 Terrible

Brittany

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Where to start. First off the pool was closed with no mention when we booked. I am not against pet friendly hotels, but I am against listening to dogs bark all night long! There are No smoking signs all over the hotel, but our room smelt horribly of cigarette smoke and was coming in from the adjoining room door. I was not at all impressed with this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Marilee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Christopher

Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanand courteous
Stayed 1 night in Jan 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Dec 2023

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

BRIGETTE

Stayed 1 night in Dec 2023

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay on the way toTexas
Front desk service- excellent Room - excellent Breakfast- appreciate the kitchen crew for their amazing service on the Christmas day. Please pass on this to them Overall a n excellent service.
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard J

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has that "new" feel with comfortable desk chairs, a refrigerator, plenty of floor space in the rooms, good shower.
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023

10/10 Excellent

Jacek

Stayed 1 night in Oct 2023

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamptons never disappoint. Always clean and friendly. However, staff at this location was not as friendly as staff in Olathe! Disappointed that Hampton site said no rooms and had to book through Expedia at Higher rate and no Hampton points!
Stayed 1 night in Dec 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Phillip

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
room was ok nothing special. But they charged us an extra $75.00 for our two small support dogs and we have NEVER before had to pay for our support dogs. We will never stay at a Hampton INN again. $75.00 extra for two support dogs is not right.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stop on the expressway.
Stayed 1 night in Nov 2023

4/10 Poor

Mary Oliva

Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Mary Margaret

Traveled with family
Nice, but needs to be refurbished. It is an older property and could use upgrading to meet the standards of the newer hotels in the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Clean

10/10 Excellent

Patricia, Bloomington

Stayed 1 night in Nov 2023

4/10 Poor

Allen, Edgartown

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were clean and the staff was very friendly and professional. The facility, though, is about 10 years overdue for a remodel. It looks like the last time the rooms were remodeled was in the 1980s. Lastly, their pet fee at $75 was the highest of any hotel we have encountered in the US.
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023

8/10 Good

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the road
Pleasant overnight stay..laundry facilities
Stayed 1 night in Oct 2023