We had an excellent stay. Efi, the daughter who runs the operations, contacted us shortly after booking our stay to inform us of our transportation options to reach the hotel from the port. Upon arrival, we were warmly greeted by the mother and father. The family proved to be great hosts with their friendly charm and great recommendations on restaurants, things to do, and how to get around the island. Our rooms was spacious, clean, and had a balcony with a nice west-facing view. We were also very happy with the hotel location - it is Firostefani, which is about a 10 minute walk north of Fira center. The property was quiet, but lots of things to do within a two minute walk.