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Reviews of Kyriad Chalon sur Saone Centre

3 out of 5
Kyriad Chalon sur Saone Centre
35 Place De Beaune, Chalon-sur-Saone, Saone-et-Loire

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 254 reviews" "
Rating 8 - Good. 113 out of 254 reviews" "
Rating 6 - Okay. 50 out of 254 reviews" "
Rating 4 - Poor. 17 out of 254 reviews" "
Rating 2 - Terrible. 4 out of 254 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David, Calgary

Liked: Amenities, property conditions & facilities
Good locatio and price
Stayed 1 night in Sep 2023
Response from angélique on Oct 7, 2023
Mister, We thank you for commenting on your stay. Sincerely, The reception.

6/10 Okay

M A

The air conditioner in our room was excellent.
Stayed 4 nights in Jun 2023

6/10 Okay

Molly

Traveled with family
Liked: Staff & service
Not the same as the pictures. Otherwise ok, cheap and cheerful
Stayed 1 night in May 2022
Response from The reception team on May 12, 2022
Hello, We take note of your comment and thank you for it. The opinion of our customers is a source of constant improvement, and we are sorry that we did not meet your expectations. We take your comment into account and will do our best to improve on this point. Hoping to see you again soon in our establishment. Sincerely

8/10 Good

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was very kind. This was clearly a "3-star hotel", though everything was clean and what I needed for a 1-night stay. Very close to the pedestrian "downtown". <15 min walk to the train station and the big theatre. So a good choice. Critical points: my room was small and 2 people would have been pretty cramped in the room. I found it expensive for what it was and I expected more for the price compared with other hotels in small french cities. Maybe Chalon-sur-Saône is an expensive place?
Stayed 1 night in Nov 2021
Response from The Reception on Nov 29, 2021
Mrs, Thank you for taking the time to leave us a comment about your stay. We regret that you were not completely satisfied with our value for money. The opinion of our customers is essential to enable us to improve our offer. Do not hesitate to ask us for a more spacious room in a next step. We look forward to welcoming you again. Sincerely, The reception team.

8/10 Good

Jorma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money. 3 stars.
I stayed only for one night. The room was okay, clean and quiet. Value for the money. The parking is near but it is for small cars only but it is in a guarded spot. The location is excellent: the lively center is only a few minutes away and so is the river Saone. The city itself is quite lovely.
Stayed 1 night in Jul 2021
Response from Reception on Aug 4, 2021
Hello. Thank you for taking the time to share your feelings about your stay with us. We are glad you were satisfied. Best regards. The reception.

6/10 Okay

Ron

Disliked: Cleanliness, property conditions & facilities, room comfort
OK one night stopover but could make improvements
The location is good for the centre of the city. The reception section of the hotel, is very characteristic building. Most the rooms are located in the annexed building behind he reception, which are secure and in keeping with the theme. The rooms are however very small and "pokey", as you walk through the door it's difficult not to walk into the bed. The has been decorated with a modern style, however now in need of a freshen up, as there are those unsightly marks on the walls and skirting boards. The bed, mattress and pillows were actually quite comfortable (seems to be a promotion with Kyriad at the moment), the bathroom isn't very inviting but actually the shower was powerful and did the job! Coffee and tea facilities are there, but at the bare minimum. I didn't take breakfast there, as I tend to find them over priced and disappointing, instead I had a delicious coffee and pain du chocolat in the bakers on the corner. One benefit is that the car parking albeit not secure is free until 9am in front of the hotel.
Stayed 1 night in Aug 2020

8/10 Good

Ollie, Milan

Liked: Staff & service
Overnight stay for a wedding in the area
Staff very friendly and helpful, rooms are in line with the price and perfect for passing through and visiting for a wedding or event.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel was clean. Access to the room was poor with many steps, no lift and 3 flights of stairs.
Stayed 1 night in Jun 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from manon on Apr 25, 2018
Bonjour, Nous vous remercions pour votre avis. Cordialement,

8/10 Good

LYN, Lincoln

Liked: Cleanliness, staff & service, room comfort
Central hotel.
Garage parking available for €9, close to town centre cafe/bars etc

10/10 Excellent

Monsieurnono, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel With Charming People
Excellent

6/10 Okay

Robert, Dudley

Liked: Cleanliness, staff & service, room comfort
Ideal good value hotel
Short 1 night business trip

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Old but charming
Very charming old hotel. No elevator though. Good location--you can take the free minibus right across the street for sightseeing and getting to and from the train station.
Response from General Manager on Aug 16, 2016
Dear client, We are glad you spent a nice night in our hotel. We are sorry but we can not have a lift because of the architecture of our building. Thank you for coming in our establishment. Kind regards, Aurore Receptionist

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Good value
This is an old hotel currently being renovated and we were lucky enough to have an upgraded room which was small but adequate with an excellent new bathroom. The staff were wonderful and we appreciated their excellent English and their help with planning our sightseeing around Burgundy. A good value hotel.
Response from Aurore on Dec 12, 2015
Dear guest. We are enchanted to see that you spent a very nice trip in Bourgogne. We would be delighted to welcome you again. Now all our rooms are renovated. Thank you for sharing your opinion. Kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical 3 star European hotel.
Staff was great in notifying of the market day and giving directions to several other areas. Room was fine with an adequate bathroom. TV had 2 English speaking channels.
Response from Aurore on Dec 12, 2015
Dear guest. We are glad to observe that you appreciated your stay in Chalon. We would be glad to see you again. Regards

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
not a three start hotel.....
Surprised that this is classified as a a three start hotel! No shower, tiny bathtub, not sure how one is supposed to clean oneself!
Response from Aurore on Dec 12, 2015
Dear guest. We are sorry that the bathroom was not high as your expectation. Some of our rooms are only equipped with showers. Comfort rooms all have bathtubs. And most of of standard rooms are equipped with bathtubs where you can take a shower. Three of our standard rooms have a walk in shower. Nevertheless, we hope you spent a good night. Thank you for giving your opinion. Sincerely yours

8/10 Good

louise, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally placed
IDEALLY PLACED TO EXPLORE CHALON SUR SAONE
Response from Aurore on Dec 12, 2015
Dear guest. We are enchanted you took advantage of our position in center-town to explore the old city. We hope you spent a nice stay in Chalon. Regards

8/10 Good

Becky, New Bern, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to historical section of city.
The hotel is a block away from the historical part of the city, and it is located is near the laundry mat, restaurants, stores, cafes, etc. The room was small and comfortable. The only drawback is the lack of an elevator. I would go back.

8/10 Good

Nancy, San Francisco

Liked: Cleanliness, staff & service, room comfort
Great location near many lively restaurants
Great location near many restaurants and shops, yet the room was very quiet. The room seemed very recently renovated and was very nice. We had to pay for public parking, but it was reasonable and very near to the hotel. We arrived on a lovely summer evening at around 8:30 and atmosphere near the hotel was great. Busy restaurants open to the sidewalks and loads of people out and about

4/10 Poor

Dan Szuhay, Maineville, Ohio

Disliked: Staff & service, room comfort
One time experience
The location for a quick stop between destinations for a younger crowd that is looking for a budget friendly location would find this place O.K. Our view point of the hotel is clouded because of some personal health issues that were not helped by the hotel. With that in mind it would be best to disregard our review.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
weekend stay in Chalon sur Saone
The hotel is conveniently located in the center of town…good brasseries nearby, pastry, etc. I don't know that I'd give it three stars, but it was clean and comfortable and had free wifi. I'd stay there again. The price was reasonable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location, service and comfortable.
Ok for overnight stay. Small dated bathroom. Old building. Great restaurant almost next door.

8/10 Good

Walt Scott, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in center of town near restaurants
Within 100 meters of McDonald's and multiple other restaurants. Parking was free but in public paid parking area in front of hotel. Hotel reception entrance is right next to an archway with big letters HOTEL over it, so a little confusing as to where you park your car. Hot water maker in room with tea bags and instant coffee.

6/10 Okay

Bob

Liked: Staff & service
All ok for the 1 night,helpfull

4/10 Poor

Emilie

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Giovanna

Stayed 1 night in Dec 2023

8/10 Good

fabienne

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Jari

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Ricardo

Stayed 1 night in Dec 2023

8/10 Good

albano

Stayed 1 night in Dec 2023

8/10 Good

ERIC

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé en centre-ville, l’hôtel Kyriad Chalon sur Saône est très pratique en raison du parking public en face (€) et des offres de restauration tout proche. J’ai aimé la chambre 10 en raison du style ancien conservé et de la taille de la chambre. SDB très propre. Le petit déjeuner servi en sous-sol de style cave voûtée est bien fourni.
Stayed 1 night in Nov 2023
Response from angélique on Dec 3, 2023
Monsieur Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que celui-ci s'est très bien passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel, Cordialement, L'équipe de réception.

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from angélique on Oct 5, 2023
Madame, Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que celui-ci s'est très bien passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel . Cordialement, L'équipe de réception

10/10 Excellent

Anita

Stayed 2 nights in Sep 2023
Response from angélique on Oct 5, 2023
Madame, Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que celui-ci s'est très bien passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel . Cordialement, L'équipe de réception

10/10 Excellent

Sylvaine

Stayed 2 nights in Sep 2023
Response from angélique on Oct 5, 2023
Madame, Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que celui-ci s'est très bien passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel . Cordialement, L'équipe de réception

8/10 Good

Flemming

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from angélique on Oct 7, 2023
Monsieur, Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que celui-ci s'est plutôt bien passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel . Cordialement, L'équipe de réception

8/10 Good

Melanie

Traveled with pets
Liked: Cleanliness, staff & service
Sehr zufrieden
Stayed 1 night in Sep 2023
Response from angélique on Oct 7, 2023
Sehr Frau, Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir freuen uns, Sie wieder in unserem Haus begrüßen zu dürfen. Aufrichtig Die Rezeption.

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed hotel , parkeren voor de deur ,netjes goed onderhouden kamers ,lekker ontbijten.
Stayed 1 night in Jul 2023
Response from L'équipe de réception on Aug 14, 2023
Monsieur , Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que celui-ci s'est plutôt bien passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel . Cordialement, L'équipe de réception

8/10 Good

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super mais drôle de choix pour la salle des petits
La chambre était très bien. J'ai juste été un peu surprise par la salle du petit déjeuner (cave voûtée) et le mobilier peu confortable pour manger. C'est bas, sombre, peu accueillant
Stayed 1 night in Aug 2023
Response from L'équipe de réception on Aug 14, 2023
Madame , Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que celui-ci s'est plutôt bien passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel ayant pris soin d'apporter les améliorations requises à notre établissement. Cordialement, L'équipe de réception

8/10 Good

Fabrice

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Vieillot mais propre Bon petit déjeuner
Stayed 1 night in Aug 2023
Response from L'équipe de réception on Aug 14, 2023
Monsieur , Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que celui-ci s'est plutôt bien passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel ayant pris soin d'apporter les améliorations requises à notre établissement. Cordialement, L'équipe de réception

6/10 Okay

Domenico

Traveled with partner
Liked: Cleanliness
Colazione troppo costoss
Stayed 1 night in Aug 2023
Response from Pauline on Oct 7, 2023
Ciao,Abbiamo letto il tuo commento e ti ringraziamo. L'opinione dei nostri clienti è una fonte di costante miglioramento.Le vostre osservazioni sono preziose per il nostro processo di miglioramento e saranno prese in considerazione.CordialmenteLa squadra di accoglienza.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Bruno

Stayed 1 night in Jul 2023
Response from L'équipe de réception on Aug 14, 2023
Monsieur , Merci d'avoir pris le temps de noter votre séjour. Nous sommes ravis de voir que celui-ci s'est très bien passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel . Cordialement, L'équipe de réception

10/10 Excellent

Nadine Ferrero

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Win bezauberndes kleines Hotel. Wir waren auf der Durchreise und haben den Aufenthalt sehr genossen. Geschlafen haben wir fantastisch, das Frühstück war jetzt für 12 Euro nicht so toll, ich würde nächstes Mal in eines der süssen Cafés gehen, die Innenstadt ist in einer Minute erreicht. Der Ort ist übrigens wunderschön und unbedingt eine kleine Reise wert…wir hatten abends so viel Spass dort. Strassenmusiker, tolle Bars und Restaurants. Wir kommen wieder!
Stayed 1 night in Jul 2023

6/10 Okay

Jan

Liked: Cleanliness
A good stay in Chalon-sur-Saône.
A low budget hotel -but with some good moments. A perfect place for reaching the city’s great old town and some of the spots in the city. Ok service -friendly.
Stayed 1 night in Jul 2023

6/10 Okay

christine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mitigé
Chambre petite, pas d'ascenseur, la télé de travers par rapport au lit , de plus pour l'éteindre il fallait la débrancher, bouilloire qui ne marchait pas , et surtout clim qui faisait du bruit même éteinte. En revanche le personnel est très bien.
Stayed 2 nights in Jun 2023
Response from L'équipe de réception on Aug 14, 2023
Madame Merci d'avoir pris le temps de noter votre séjour. Nous sommes désolés de voir que celui-ci s'est plutôt mal passé. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel ayant pris soin d'apporter les améliorations requises à notre établissement. Cordialement, L'équipe de réception

10/10 Excellent

WERNER

Stayed 1 night in Jun 2023

8/10 Good

Pierre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Hotel tres bien situé et personnel agréable
Stayed 1 night in May 2023
Response from L'équipe de réception on Jun 11, 2023
Bonjour,Nous vous remercions d'avoir pris le temps de mettre un commentaire .Nous espérons vous revoir bientôt dans notre établissement.Cordialement,La Réception.

8/10 Good

Klaus

Stayed 1 night in May 2023

10/10 Excellent

Mélanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Bon séjour de 2 nuits dans cet établissements. Nous avions un bébé, du coup l'équipe nous a placé au rdc (Merci!). Le caveau pour le pdj est magnifique et le pdj est très bon et complet. Les chambres sont très belles et grandes. Seul bemol un peu bruyant le samedi soir car donne sur l'arrière d'un restaurant mais fraîchement c'est le seul bémol. Je recommande
Stayed 2 nights in Apr 2023
Response from L'équipe de réception on May 3, 2023
Madame, Merci d'avoir pris le temps de noter votre séjour. Nous sommes heureux de voir que celui-ci s'est très bien passé, et que vous avez presque tout apprécié dans notre établissement. Nous vous accueillerons avec plaisir pour un prochain séjour dans notre hôtel . Cordialement, L'équipe de réception