Lobby

Opiniones de Quality Inn - Near Serenoa Golf Club

2.5 out of 5

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 267 de 961 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 294 de 961 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 163 de 961 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 106 de 961 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 131 de 961 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

7.0/10

Servicios

6.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Genesis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 17 may. 2024
Hello Genesis,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon.

10/10 Excelente

Leonardo, Doral

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 28 ene. 2024
Hello Leonardo,Tardes, lamento mucho escuchar sobre su experiencia insatisfactoria durante su estancia en nuestro hotel. Agradecemos sus comentarios y los tomamos en serio, ya que nos ayudan a mejorar nuestros servicios. Por favor, tenga en cuenta que valoramos su opinión y haremos todo lo posible para tomar las medidas necesarias para evitar que esto ocurra en el futuro.

10/10 Excelente

Julio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelent
Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 29 abr. 2023
Hello Julio,It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope you will return so that we can provide you an even superior experience.

8/10 Bueno

Ricardo

Se hospedó 2 noches en abril de 2023
Respuesta de Manager, el 17 may. 2023
Hello Ricardo,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

julio

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Habitación con olor muy mal olor y sucia.
Se hospedó 2 noches en enero de 2023
Respuesta de Manager, el 24 ene. 2023
Hello julio, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excelente

Claudio

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍👍👍
Se hospedó 2 noches en septiembre de 2022
Respuesta de Manager, el 7 sept. 2022
Hello Claudio, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 Bueno

Orlando

Viaje familiar con niños
Estuvo bueno todo
Se hospedó 2 noches en agosto de 2022
Respuesta de Manager, el 18 ago. 2022
Hello Orlando, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

sergio

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hotel pesimo
el desayuno es un desastre, tiene un cartel deluxe breakfast international que es mentira, limpieza en la habitacion no hacen, en su pagina publican que es diaria y no es asi, la limpieza del salon del desayuno es nula y lo peor es que deje un deposito en garantia que exigian para tomar la estadia y me lo terminaron cobrando con la promesa de retorno, que aun no se ha concretado
Se hospedó 14 noches en julio de 2022
Respuesta de Manager, el 3 ago. 2022
Hello sergio, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Marien

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Limpian todos los días. Las habitaciones son cómodas y espaciosas. El personal es agradable. Hay Vending machines en el 3er piso. En general nos gusto.
Se hospedó 1 noche en mayo de 2022
Respuesta de Manager, el 13 may. 2022
Hello Marien, It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

8/10 Bueno

Jesus

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
.
Se hospedó 1 noche en enero de 2022
Respuesta de Manager, el 30 ene. 2022
We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excelente

Lismaris

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bien para el precio que es
Se hospedó 1 noche en diciembre de 2021
Respuesta de Manager, el 4 dic. 2021
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2/10 Terrible

Dimas

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The front desk service was terrible,so disrespecful do to my language barrier otherwhise the hotel is normal
Se hospedó 2 noches en septiembre de 2021
Respuesta de Manager, el 6 sept. 2021
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our service and comments about our front desk. Please do come see us again.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Los colchones un poco viejos o vencidos, las alfombras de los corredores ya muy viejas y con un mal olor! Los empleados muy amables y la ubicación muy buena.
Se hospedó 1 noche en agosto de 2021
Respuesta de Manager, el 15 ago. 2021
We appreciate that you've taken the time to share with us regarding our hotel. I hope that we will impress you with exemplary service during future visits.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en julio de 2021
Respuesta de Manager, el 20 jul. 2021
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de Manager, el 15 dic. 2020
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

8/10 Bueno

Javier

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly staff!
Se hospedó 1 noche en enero de 2020
Respuesta de Manager, el 6 feb. 2020
We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en junio de 2019
Respuesta de Manager, el 14 jun. 2019
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 Bueno

Cesar, Kissimmee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me encanto fron desk muy amable las habitaciones bien limpias y amplias yo trabajo en housekeeping y se lo que limpio lo recomiendo
Se hospedó 1 noche en julio de 2018
Respuesta de Manager, el 30 jul. 2018
On behalf of our entire staff, we thank you for your business and for your comments regarding our housekeeping. We hope to see you again in the future.

6/10 Aceptable

Lennys

Le gustó: Limpieza y comodidad de las habitaciones
Sencillo pero conveniente para hospedarse...
Muy amables en el Lobby, sin problemas ....
Respuesta de Guest Relations Manager, el 4 jun. 2017
Hi Lennys, Great to know that you were comfortable and find our staff accommodation and efficient during your stay here in our hotel. It is so rewarding to hear that we were able to provide a comfortable and pleasant experience here at Quality Inn Sarasota. Es estupendo saber que usted estaba cómodo y encontrar nuestro alojamiento de personal y eficiente durante su estancia aquí en nuestro hotel. Es tan gratificante escuchar que pudimos proporcionar una experiencia cómoda y agradable aquí en el Quality Inn Sarasota.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad

8/10 Bueno

winston, Winston Salem

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excelente ubicación

6/10 Aceptable

Jeremías

Le gustó: Servicio y personal
El hotel es bueno y las habitaciones confortables. Pero un poco viejas las instalaciones. El desayuno es bueno y cumple con las expectativas.

6/10 Aceptable

Luigi, miami

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
suficiente
en terminos generales bien. le haria falta ser renovado.

8/10 Bueno

Jan

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
no staff doors open, homeless in parking lot
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 17 may. 2024
Hello Jan,We regret to hear about your experience. Your feedback is important, and we will share it with our team for improvement. Our priority is always the safety and comfort of our guests, and we are sorry this was not your experience. We encourage you to reach out directly to our management team to address any concerns you may have.

8/10 Bueno

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect for overnight baseball trip
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 10 may. 2024
Hello Stephanie,We are thrilled to hear that our hotel's accommodations suited your needs during your overnight baseball trip. We hope you enjoyed your stay with us and that we were able to contribute to a great experience. If you have any further feedback or require assistance, please don't hesitate to reach out.

6/10 Aceptable

Joseph

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 10 may. 2024
Hello Joseph,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If there are any areas where we can improve, please don't hesitate to contact us directly. We value your feedback and would love the opportunity to address any concerns you may have.

4/10 Malo

William

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Didn’t like the garbage cans overflowing with beer cans next to the pool. My granddaughters would not even attempt to go near the pool. We had to pass it both nights we were retuning to the hotel. Made us promise never to stay at this hotel again. Also saw 2 cockroaches in our room. 1st floor. Beds were comfortable which was probably the only good thing. But basically we were only there to sleep so……..
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello William, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Excelente

Estee, Sunrise

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
One of the nicest Quality Inn hotels I have stayed in.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Estee,We are delighted to hear that you found our Quality Inn to be one of the nicest you've stayed in. We strive to provide all our guests with exceptional service and a comfortable stay. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable experience soon.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Elizabeth,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

10/10 Excelente

Carmen

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's very homey feeling everyone stays to themselves but I didn't like the pool gets locked so early if your being quiet and respectful they should let you stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello Carmen,Thank you for sharing your feedback with us. We understand your desire for extended pool hours. We appreciate your suggestion and will share it with our management team for their consideration. We hope to welcome you back for another stay in the future.

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, servicios
Téléphone dans la chambre fonctionne pas.zLa dame mexicaine au dejjeuner super bonne et service parfait
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello Jean,We appreciate your feedback regarding our breakfast service. If you encounter any issues during your stay, feel free to reach out to our management team directly. Your comments help us improve our guest experience.

10/10 Excelente

David C

Le gustó: Servicios
Lots of people just hanging out in the parking lot for hours at a time. Just kind of weird but nobody bothered me.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 19 abr. 2024
Hello David C,We appreciate you bringing this to our attention and apologize for any discomfort you may have felt. Your feedback will be shared with the appropriate teams for review. Thank you for choosing to stay with us, your comfort and safety are our top priorities.

10/10 Excelente

Carlos

Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 19 abr. 2024
Hello Carlos,We're thrilled you had a fantastic experience at our hotel! If you have any further comments or suggestions, please feel free to get in touch with us. We look forward to welcoming you back soon!

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
very good place
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Jose,We're glad to hear that you found our hotel to be a good place for your stay. If you have any further feedback or if there is anything we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us!

10/10 Excelente

Bibianne

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have never seen a cleaner hotel at that price before. The staff went over and beyond to assist us in any ways possible since we were traveling with an infant. I would recommend this hotel to anyone. Thank for your services.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Bibianne,We appreciate your feedback on the cleanliness and helpfulness of our staff during your stay with us. It's wonderful to hear that our team could go above and beyond to assist you, especially while traveling with an infant. We are grateful for your recommendation and thank you for choosing our hotel for your accommodation needs.

10/10 Excelente

Alexandru

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked the check out, talking with a guy on video, that was unique, never had that before. Beds very comfortable, very clean, staff very friendly, close to highway.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Alexandru,We are delighted to hear that you enjoyed our unique video check-out service, comfortable beds, cleanliness, friendly staff, and convenient location. Your lovely feedback is greatly appreciated, and we hope to welcome you back soon for another exceptional stay.

10/10 Excelente

Oleg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything I needed for my short stay of one night. Nice updated room and easy to check-in and checkout
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 26 abr. 2024
Hello Oleg,We are delighted to hear that you enjoyed your stay with us and found our rooms to your liking. Providing a seamless check-in and checkout experience is always our aim. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us.

10/10 Excelente

Julia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and convenient
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 15 abr. 2024
Hello Julia,We appreciate your feedback and are glad to hear you found our hotel clean and conveniently located. Your satisfaction is important to us, and we hope to welcome you back in the future.

10/10 Excelente

Marcia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Marcia,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay!

10/10 Excelente

Iris

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 15 abr. 2024
Hello Iris,We are happy to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.

10/10 Excelente

Joseph Richard

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en abril de 2024
Respuesta de Manager, el 14 abr. 2024
Hello Joseph Richard,We are delighted to hear you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

6/10 Aceptable

linda

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
when we checked in there was a lovely woman at the front desk that recommended 2 good restaurants. The elevator had an odor. the pool area was not inviting and was located by the parking. there was no one at the front desk most of the time. check out was done via a kiosk and i could not get a receipt via email or hard copy.
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager, el 10 abr. 2024
Hello linda, We appreciate your feedback on the restaurant recommendations and will look into the issues with the elevator and pool location. We aim to improve the guest experience and apologize for any inconvenience faced during your stay. For further assistance, please reach out to our management team for resolution.

8/10 Bueno

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 11 abr. 2024
Hello Gregory, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excelente

marcos

Le gustó: Limpieza y condiciones de la propiedad
Please update and upgrade breakfast. No body wants to be cooking their own food
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 7 abr. 2024
Hello marcos,Thank you for sharing your feedback with us. We appreciate your input in enhancing our breakfast offerings. Our team will take your comments into consideration for future improvements to better serve our guests.

8/10 Bueno

Carolina

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo muy bien, pero el desayuno no me gustó!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 7 abr. 2024
Hello Carolina,Agradecemos su feedback y lamentamos que el desayuno no haya cumplido con sus expectativas. Valoramos sus comentarios para seguir mejorando nuestros servicios y esperamos tener la oportunidad de recibirlo nuevamente en el futuro.

8/10 Bueno

John

Le gustó: Limpieza y condiciones de la propiedad
All good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 5 abr. 2024
Hello John,We are amped to hear that you enjoyed your stay with us. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.

4/10 Malo

Shashidhar

Viaje familiar con niños
Le gustó: Servicio y personal
Check in took longer even though we were the only customer. Hallway smelled bad. Neighboring rooms noise was too loud and disturbing .
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 2 abr. 2024
Hello Shashidhar, We apologize for the inconvenience you experienced during your stay. Guest feedback is valuable for improvement, and we will address these areas to enhance the guest experience. If you have any further concerns, please do not hesitate to contact our management team directly.

10/10 Excelente

Marilyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean Do without auto check out.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 31 mar. 2024
Hello Marilyn,We appreciate your feedback on our cleanliness. For assistance with check-out, please feel free to reach out to our management team directly. Thank you!

10/10 Excelente

Craig

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean nice people id definitely be back and recommend this hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Craig,We truly appreciate your positive feedback and recommendation! It's wonderful to hear that you enjoyed our cleanliness and the friendliness of our staff. Our team looks forward to welcoming you back on your next visit.