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Reviews of Hidden Garden Cottages & Suites

3.5 out of 5
Hidden Garden Cottages & Suites
247 Butler Street, Saugatuck, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 80 reviews" "
Rating 8 - Good. 32 out of 80 reviews" "
Rating 6 - Okay. 5 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jaylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners take a lot of pride in their property and pay attention to even the smallest to ensure that their guests needs are met. The hospitality was great. We will definitely go back for another visit.
Stayed 2 nights in Dec 2023

10/10 Excellent

Candace

Stayed 3 nights in May 2023

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the absolute perfect stay. The owners are incredible. They thought of everything. We would stay here again in a heartbeat!

10/10 Excellent

Nicholas, Telluride

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Very well maintained and incredible attention to details. Great hosts, great location, very cool place.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Ivar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service and facilities.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Beautiful, clean, quiet room. Right in the downtown area, but set back from the bustle. Can’t wait to come back!
Stayed 1 night in May 2021
Response from G & J on May 25, 2021
Thank you for your positive words. Please come back soon.

10/10 Excellent

caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in Saugatuck.
Excellent location. Beautiful stay. Comfortable room. Great value. Owner was kind and accessable. Will definitely stay again. Thank you.
Stayed 2 nights in Jan 2021
Response from gkott on Jan 25, 2021
Thank you so much for your review. We hope you can visit us again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a unique place to stay and staff was very friendly
Stayed 2 nights in Sep 2020

10/10 Excellent

tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
more than expected
This hidden gem has thought of everything for what every guest needs for a great getaway , stayed at the Orleans very cozy will never forget the experience ,
Stayed 1 night in Aug 2020
Response from Gary & Jonathan on Aug 25, 2020
Thanks for the great review. Everyone loves the Orleans Cottage. Come back and see us.

10/10 Excellent

Arnie, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful property and rooms. Wonderful breakfast and special treats!
Stayed 3 nights in Jul 2020
Response from Gary & Jonathan on Aug 25, 2020
Thank you for your kind words. Please visit us again.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hospitality was great. The chocolate, peach cobbler, and muffins were an unexpected treat. Carrying luggage through four doors, and up a narrow staircase was not a treat for a couple 70+ year old goats😂. The slamming screen door is also something that needs to be addressed. However, it was a pleasant stay.
Stayed 1 night in Oct 2019
Response from gwk on Oct 8, 2019
Thank you for your review.. We would have been happy to assist you with your luggage if you had only asked. That troublesome screen door is scheduled to be replaced next week so you'll have to return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan and Gary are excellent hosts. We will definitely be back!
Stayed 1 night in Sep 2019
Response from gwk on Oct 8, 2019
Thank you for staying with us. We look forward to your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True relaxation
Best overnight experience for only a day... made ya wish we had longer to stay. Even without the helpful hints and convenience location for getting out and about, we would have enjoyed the room ! Clean and cares for rooms make us truly able to relax. Loved it!
Stayed 1 night in Sep 2019
Response from gwk on Sep 10, 2019
Thank you for the great review. You'll have to come back and spend a few days exploring all our great shops, restaurants and attractions.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jonathan did a very nice job of recommending things to do and places to go. And the location super convenient and ideal!
Stayed 2 nights in Aug 2019
Response from gk on Aug 20, 2019
Thank you! We hope you visit us again.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice couples getaway!
Fantastic room right in town. Easy walk to everything & excellent hospitality. We would definitely stay here again!
Stayed 2 nights in Jun 2019
Response from GK on Jul 2, 2019
Thank you so much. Please come back for another visit.

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place, right in the middle of town. The owners know just how to make you feel right at home!!
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from the world
Perfect location, beautiful room, delicious treats, perfect adult getaway
Stayed 2 nights in Oct 2017

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Dan, Grand Rapids, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary
Nice, quiet stay in the off season. This is couples only. No children, two guests to a room.
Kilimanjaro bedroom
outside sign

10/10 Excellent

Barbara, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT FOR SAUGATUCK
This small intimate B&B had a perfect location, charming ambience, and tops in comfort

10/10 Excellent

Ann, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway! Very close to shops and restaurants. Perfect location. Very clean.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Garden Cottages B&B
This B&B was the perfect romantic get a way! The furnishings were quite exquisite. They thought of everything from umbrellas, movies, food, toiletries, bathrobes. We definitely will return!!!!

10/10 Excellent

Lisa, BC, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently top-notch
We started going to Hidden Garden Cottages three years ago to celebrate our anniversary and we've continued to return ever since. Out of the four cottages, we've stayed in three and all have been superb. This time we stayed in the San Juan and absolutely loved it! Clean, tastefully-themed decor, well-stocked, comfortable, and cozy - no matter whether you're in the Tuscan to the Orleans. The continental breakfast with fresh blueberry muffins is delicious. When we need an escape, this is the place to go!