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Opiniones de Super 8 by Wyndham Sault Ste Marie On

2 out of 5
Super 8 by Wyndham Sault Ste Marie On
184 Great Northern Rd, Hwy 17 North, Sault Ste. Marie, ON

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 539 de 1006 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 337 de 1006 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 83 de 1006 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 1006 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 1006 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Megan

Viaje de negocios
Le gustó: Servicio y personal
Basic hotel, no frills. The shampoo bottle that was provided for me was used. The bed was comfortable. Water pressure was adequate.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Danielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Super8, el 9 may. 2024
Hi Danielle, Thank you for your perfect score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

8/10 Bueno

albert

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have all the amenities within walking distance to the hotel
Se hospedó 1 noche en mayo de 2024
Respuesta de Super8, el 7 may. 2024
Hi Albert, We're thrilled to hear that you found everything you needed within walking distance of our hotel. Convenience is key, and we're delighted that our location met your needs. We hope you had a fantastic time exploring the area, and we can't wait to welcome you back for another enjoyable stay!

10/10 Excelente

Karen

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the hot tub!
Se hospedó 1 noche en abril de 2024
Respuesta de Super8, el 7 may. 2024
Hi Karen, Thank you for sharing! We're delighted you enjoyed the hot tub. Looking forward to welcoming you back soon!

10/10 Excelente

Renae

Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Super 8 Front Desk, el 5 may. 2024
Thank you for your 5 out of 5 rating. We're thrilled you enjoyed your stay with us! Thank you for recognizing our efforts to maintain a high standard at our hotel. Your kind words mean a lot to us. We hope to welcome you back soon!

6/10 Aceptable

Laureen

Viaje familiar
Le gustó: Servicio y personal
Check-in was smooth. There were a few options for breakfast which was appreciated and the coffee was good. Our room had a very strong smell like air freshner (Frebreeze type smell) which isn't great when you're sensitive to scents. We opened the window but that didn't help much. Had we checked in earlier in the day, we would have asked for a different room. The beds weren't terribly comfortable but okay for one night. The heating/cooling system in the room was very loud so we turned it off for the night.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Joanne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Residential area where some properties are not particularly well kept. That said - the hotel itself is in excellent shape and well run.
Se hospedó 1 noche en mayo de 2024
Respuesta de Super 8 Front Desk, el 2 may. 2024
Thank you for your 5 out of 5 rating. We're thrilled you enjoyed your stay with us! Thank you for recognizing our efforts to maintain a high standard at our hotel. Your kind words mean a lot to us. We hope to welcome you back soon!

10/10 Excelente

Elliot

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a nice clean hotel with a great free breakfast set-up. Pet friendly rooms available. We’ll stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Front Desk, el 1 may. 2024
Good Morning Elliot: Thank you for staying with us .We appreciate the 5 out of 5 rating! We are pleased you enjoyed our clean property and the close dining options available. Take care and enjoy your day! Super 8 Front Desk

10/10 Excelente

Eraj

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 30 abr. 2024
Good Morning Eraj:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you had great service.Take care and enjoy your day!Super 8 Front Desk

8/10 Bueno

Beverly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall it was a great stay! But disappointed with our breakfast with no eggs! Hard boiled eggs are the easy to have on hand and should be offered with a continental breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de Jason, el 30 abr. 2024
Hello Beverly, Thank you for providing us with your feedback. I am not sure if you were not able to see the fridge that had the hard boiled eggs in them ? but we have had hard boiled eggs at breakfast for many years. We also have a breakfast attendant that can assist with any questions or refill the station if it was empty. I am sorry you missed out on the eggs but if you plan to return we are happy to show you the location of the eggs. We hope you had a safe travel and look forward to welcoming you back in the future

8/10 Bueno

Tyson

Clean and friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 30 abr. 2024
Good Morning Tyson:Thank you for staying with us.We appreciate the 4 out of 5 rating!We are pleased you enjoyed our clean property and our friendly staff!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza y servicio y personal
A good value property. Nothing fancy, but clean and somewhat updated. Lots of dining options close to the facility too. Would recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 30 abr. 2024
Good Morning Michael:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean property and the close dining options available.Take care and enjoy your day!Super 8 Front Desk

4/10 Malo

Keith

Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Noisy….outside and in
Se hospedó 1 noche en abril de 2024
Respuesta de Jason, el 30 abr. 2024
Hello Keith, Our aplogies that you had these noise issues. Were you able to contact the front desk when these issues were happening? Front desk team is great as asking other to keep it down and also doing outside walk arounds to keep the parking lot safe and noise free. Again, please accept our aplogies and we hope to welcome you back in the future .

8/10 Bueno

corazon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good service, two thumbs up!
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 28 abr. 2024
Good Afternoon Corazon:Thank you for staying with us.We appreciate the 4 out of 5 rating!We are pleased you had good services and a thumbs up to you for being you!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Peter, Ingersoll

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was well located and easy to find. Staff were all very friendly. Room was very clean, comfortable beds and quick breakfast available before hitting the road
Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Front Desk, el 28 abr. 2024
Greetings Peter! Thank you for staying with us. We appreciate the 5 out of 5 rating! We are pleased you enjoyed our clean hotel, our kind staff and our breakfast options. Take care and have a wonderful day!Super 8 Front Desk

6/10 Aceptable

John Kenneth

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Check in staff person not even remotely pleasant or welcoming. My wife and I have stayed at this property on multiple occasions. This would be the first time that we did not feel like a valued customer. The person was efficient but, on our check in, not the appropriate person to greet travellers
Se hospedó 1 noche en abril de 2024
Respuesta de Jason Lewis , el 29 abr. 2024
Hello John, This is very disappointing to read that the staff were not welcoming or pleasant. I will be following up personally with the staff member and provide any training they need to better their guest services skills. This is not the experience we wanted you to have. Please email me back and I would love to discuss more about your stay and also find out if you will be travelling back this way anytime soon ? Look forward to speaking with you

10/10 Excelente

Heidi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, kind staff, fantastic breakfast options
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 26 abr. 2024
Good Morning Heidi:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean hotel, our kind staff and our breakfast options.Take care and have a wonderful day!Super 8 Front Desk

8/10 Bueno

John

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Excellent service clean rooms. Very satisfied with the continental breakfast. We wil return!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Super8, el 24 abr. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a fantastic experience, and we're delighted that we could exceed your expectations. We can't wait to welcome you back on your next visit

8/10 Bueno

Mahnaz

Viaje en pareja
I like it ,every thing is good Thanks.
Se hospedó 1 noche en abril de 2024
Respuesta de Super8, el 24 abr. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a fantastic experience, and we're delighted that we could exceed your expectations. We can't wait to welcome you back on your next visit

10/10 Excelente

Allan

Viaje en pareja
Le gustó: Servicio y personal y servicios
Staff friendly and variety for selection for breakfast.
Se hospedó 2 noches en abril de 2024
Respuesta de Super8, el 24 abr. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a fantastic experience, and we're delighted that we could exceed your expectations. We can't wait to welcome you back on your next visit

8/10 Bueno

Marilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 20 abr. 2024
Good Afternoon Marilyn:Thank you for staying with us.We appreciate the 4 out of 5 rating!Take care and enjoy your day!Super 8 Front Desk

10/10 Excelente

Tracy

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 19 abr. 2024
Good Morning Sarah:Thank you for staying with us.We appreciate the 5 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Migel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet
Se hospedó 1 noche en abril de 2024
Respuesta de Super8, el 18 abr. 2024
Thank you for the 5-star review! We're thrilled you enjoyed your stay and hope to welcome you back soon!

10/10 Excelente

Cara-Lee

Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Front Desk, el 7 may. 2024
Thank you for your perfect score! We're delighted you had such a fantastic experience with us. Your satisfaction means everything to us, and we can't wait to welcome you back for another outstanding stay.

10/10 Excelente

Dominique

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parfait comme endroit avec un chien! Bon rapport qualité prix!
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 16 abr. 2024
Good Morning Dominique:Merci de rester avec nous.Nous apprécions la note de 5 sur 5!Nous sommes heureux que vous ayez apprécié notre propriété propre et acceptant les animaux.Prenez soin de vous et passez une bonne journée !Réception Super 8

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Feel safe and like the property.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 16 abr. 2024
Good Morning Susan:Thank you for staying with us.We appreciate the 5 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Cara-Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
quiet and clean.. great customer service
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 16 abr. 2024
Good Morning Cara-Lee:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our great staff and our clean and quiet rooms.Take care and enjoy your day!Super 8 Front Desk

10/10 Excelente

Gerry VAN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was easy with courteous staff on hand. The room was clean and spacious with all the amenities as described on the web site. (Flat screen TV, mini fridge, an extra blanket,etc. The only down side was the noise of the heater/air conditioner fan...but I've never found a quiet one at any facility I've stayed at. We just turn off the heat for the night time hours. The complimentary breakfast was great and well supplied. No, you won't find sausage or bacon BUT help yourself to hard boiled eggs, French toast, waffles, cereals, fresh fruit, bagels, muffins, yogurt, milk, tea and coffee. Hey, anyone should be able to find something they like here. Well done Super 8, we enjoyed our stay and will be back.
Se hospedó 2 noches en abril de 2024
Respuesta de Super 8 Front Desk, el 28 abr. 2024
Greetings Gerry! Thank you for staying with us. We appreciate the 5 out of 5 rating! We are pleased you enjoyed our clean hotel, our kind staff and our breakfast options. Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Stephen

Le gustó: Servicios
It’s good
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 14 abr. 2024
Good Morning Stephen:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoy our property.Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay. Clean. Decent breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 13 abr. 2024
Good Morning Christine:Thank you for staying with us.We appreciate the 5 out of 5 rating!We are pleased you enjoyed our clean rooms, our breakfast and your overall stay!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Janice

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
SPACIOUS ROOMS AND VERY COMFORATABLE BEDS.
Se hospedó 3 noches en abril de 2024
Respuesta de Super8, el 11 abr. 2024
Hi Janice: Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Clive

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room is good and clean Free Parking Close to many restaurant
Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Front Desk Staff, el 9 abr. 2024
Good Morning Clive: Thank you for staying with us. We really appreciate the 5 out of 5 rating! We are pleased you enjoyed our property. Take care and have a wonderful day!

10/10 Excelente

Michelle

Le gustó: Condiciones de la propiedad
Great breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de Super8, el 11 abr. 2024
Hi Michelle: Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Bobbi, Thunder Bay

Le gustó: Limpieza
No le gustó: Servicio y personal
The front desk person was not very personable
Se hospedó 1 noche en abril de 2024
Respuesta de Jason, el 8 abr. 2024
Hello Bobbi, Thank you for taking the time to provide us with your feedback. I am sorry to hear that your experience was not the best and I will be personally following up with the front desk agents. I feel this is a great opportunity for myself to provide this agent with some coaching to provide better guest service skills while working on the desk. I hope you give us the opportunity to welcome you back to the Super 8

8/10 Bueno

Pamela

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I liked the trees around the hotel. Clean, nice and good breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 8 abr. 2024
Good Morning Pamela:Thank you for staying with us.We are pleased you liked our property, our clean rooms and our breakfast.Take care and have a wonderful day!Super 8 Front Desk

8/10 Bueno

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 8 abr. 2024
Good Morning Ann:Thank you for staying with us.We appreciate the 4 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

6/10 Aceptable

Carl William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Checking in took too long.
Se hospedó 1 noche en abril de 2024
Respuesta de Jason , el 8 abr. 2024
Hello Carl, Thank you for taking the time to provide us with your feedback. May I ask for a little more informtiaon about your check in experiences..

6/10 Aceptable

Gertie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well stocked variety in Continental breakfast. Enjoyed our stay in a ground floor room. Would have liked a more comfortable armchair in the room.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Staff, el 6 abr. 2024
Good Morning Gertie:Thank you for staying with us.We are pleased you enjoyed your stay and our breakfast.Possibly with the new renovations, a chair may be added.Take care and have a wonderful day!Super 8 Front Desk

8/10 Bueno

Stephen

It was good
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 6 abr. 2024
Good Morning Stephen:Thank you for staying with us.We are pleased you enjoyed your visit with us.Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Peter

Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Staff, el 6 abr. 2024
Good Morning Peter:Thank you for staying with us.We appreciate the 5 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

8/10 Bueno

Eugene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Decent value. Comfortable bed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jason , el 4 abr. 2024
Hello Eugene, Thank you for taking the time to provide us with your feedback and we are happy to hear you enjoyed the stay with us. We look forward to welcome you back in the near future.Have a wonderful day

8/10 Bueno

Cody

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the location of the property. For anyone just passing through it’s in a really great spot.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jason, el 4 abr. 2024
Hello Cody, Thank you for taking the time to provide us with your feedback and we are happy to hear you enjoyed the stay with us. We look forward to welcome you back in the near future.Have a wonderful day

8/10 Bueno

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet. Staff were very helpful. Would like to see better breakfast with hot options in the morning.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Staff, el 7 abr. 2024
Good Afternoon Elizabeth:Thank you for staying with us.We appreciate the 4 out of 5 rating!We are pleased you enjoyed our clean and quiet property and our helpful staff.As of now, we aren't able to add hot items to our breakfast, as we don't have a kitchen equipped with what would be needed to cook hot items.Take care and have a wonderful day!Super 8 Front Desk

8/10 Bueno

Wayne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Staff, el 29 mar. 2024
Good Afternoon Wayne:Thank you for staying with us.We are pleased you enjoyed our friendly staff.Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Morgan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms are nicely renovated. Plenty of space. Staff are friendly and helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de Super 8 Front Desk, el 28 mar. 2024
Good Morning Morgan, Thank you for staying with us. We appreciate the 5 out of 5 rating. Take care and enjoy your day!

8/10 Bueno

Ruhi

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Staff, el 16 abr. 2024
Good Morning Ruhi:Thank you for staying with us.We are pleased you enjoyed our property.Take care and have a great day!Super 8 Front Desk

10/10 Excelente

Shawn

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Staff, el 16 abr. 2024
Good Morning Shawn:Thank you for staying with us.We appreciate the 5 out of 5 rating!Take care and have a wonderful day!Super 8 Front Desk

10/10 Excelente

Dhyey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was perfect with the stay. No complains 👍
Se hospedó 1 noche en febrero de 2024
Respuesta de Super 8 Front Desk, el 24 mar. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Gaetan

Viaje de negocios, Viaje en pareja
We were booked in a second floor room and they let us change to first floor. There were a lot of ants in the bathroom.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jason, el 21 mar. 2024
Good Afternoon Gaetan, I wanted to reach out and apologize for the situation during your last stay.. May I ask if you were able to contact the Front Desk when you noticed the issue ? was a room change offered to you ? We have sent the maintenance team in to have a look and handle any bug issues that they see . We also call in an outside professional company to take a look when these things come up. This time of year we start to see them more and more with the temperature change. Again, please except my aplogies and we hope you give us the opportunity to welcome you back . Have a great day