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Rating 10 - Excellent. 306 out of 1002 reviews" "
10 - Excellent
306
Rating 8 - Good. 219 out of 1002 reviews" "
8 - Good
219
Rating 6 - Okay. 177 out of 1002 reviews" "
6 - Okay
177
Rating 4 - Poor. 138 out of 1002 reviews" "
4 - Poor
138
Rating 2 - Terrible. 162 out of 1002 reviews" "
2 - Terrible
162
6.8/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
ciara
Traveled with family and small children, Traveled with family
May 8, 2024
Liked: Staff & service
We stayed here on our way through to florida. It was reasonable price and the staff were friendly. Its not super updated, there were stains on the carpet and chipped paint. Overall it was a decent stay. The breakfast was really good! A very decent selection!my kids were happy and so was i.
ciara
Stayed 1 night in May 2024
Response from Jay on May 9, 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We sincerely appreciate and value your feedback as a Valued Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!
8/10 Good
Thomas
Traveled with family
May 8, 2024
Friendly breakfast staff
Thomas
Stayed 1 night in May 2024
Response from Jay on May 9, 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We sincerely appreciate and value your feedback as a Valued Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!
6/10 Okay
Laura
Traveled with family
Apr 26, 2024
Liked: Cleanliness, amenities
There was eggs and other things but no meat at breakfast
Laura
Stayed 2 nights in Apr 2024
Response from Jay on Apr 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us as a valued Guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
10/10 Excellent
norman
Traveled with partner
Apr 8, 2024
Excellent check in
norman
Stayed 1 night in Apr 2024
Response from Jay on Apr 8, 2024
Dear Norman,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!
6/10 Okay
Josh
Apr 7, 2024
Liked: Staff & service
Disliked: Cleanliness
Josh
Stayed 1 night in Apr 2024
Response from Jay on Apr 10, 2024
Dear Josh,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
6/10 Okay
Sarah
Traveled with family
Apr 6, 2024
The bathroom was dirty. The bottom of the tub was peeling off.
Sarah
Stayed 1 night in Apr 2024
Response from Jay on Apr 7, 2024
Dear Sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with bathroom cleanliness. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,JayGMComfort Suites Savannah North
Hey Danylo,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
Room was excellent clean & roomy, bed was very comfortable slept well. Breakfast was good. love everything people were very nice welcoming . The only thing which I am sure will be fixed is a light poll in parking lot to rear of building was knocked over by a truck or something and was just laying there wires and all exposed. That light is needed for safety and should be fixed.
Pro's: Beds were comfy and clean. Shower pressure and head were great. Room is well equipt for family space and needs (mic/frig/x2 queen pull out). We slept well.
Cons: Major updates are needed to facility. Floor in room - stains all over, looked filthy so much staining. Walls - chipped paint, smeared idk
dirt? on various places, outside wall to roon wall - paint actually looked melted and seam for this important location is separated. Single Bathroom mirror light had three bulbs flickering. Repainted tub paint coming off at drain (ew!). Under kitchenette sink was molded warped and unusable space. Damprid hanging in closet (bag was full!) And whole place smelled of super strong purple Fabuloso - which would be welcome if it wasnt so strong to mask other odors.
Breakfast was a bunch bread choices and powdered eggs with sausage.
Worst thing = room AND lobby coffee were the worst I've ever tasted and i've had some really bad coffee. HORRIBLE Yuk. BYOC!! Oh and the rotten lemon water. Don't drink that!!
This hotel had a suite that had five beds a small dog! It is conveniently located beside I-95, which is excellent for a road trip stay. It was spotless, and the staff was very attentive
Gabriela
Stayed 1 night in Dec 2023
Response from KP on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We hope to see you again soon.
Only complaint was the carpet smelled in the room. Otherwise everything else was good.
Tamara
Stayed 1 night in Dec 2023
Response from KP on Jan 2, 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We hope to see you again soon.
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We hope to see you again soon.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Ken PatelGMComfort Suites Savannah North9129651445
10/10 Excellent
Carie
Dec 27, 2023
Carie
Stayed 1 night in Dec 2023
Response from KP on Dec 29, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Ken PatelGMComfort Suites Savannah North9129651445
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North. We hope to see you again soon.
2/10 Terrible
Ashley
Dec 24, 2023
Ashley
Stayed 1 night in Dec 2023
Response from KP on Dec 29, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. We are working very hard to get everything done in a timely manner.
6/10 Okay
Talitha
Traveled with family
Dec 22, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The room was not in the best shape, including the walls & the ceiling. Also, the bathroom sink leaked out from the pipes.
Talitha
Stayed 1 night in Dec 2023
Response from KP on Dec 22, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.
The place is under construction, old dingy, elevator was rough, common area smelled like Fabreeze, room smelled musty. Chose to leave within minutes. Booked at a Marriott property nearby. Customer service lacked as well. Issue getting credit resolved. Still working on that!!!
Verified traveler
Stayed 1 night in Dec 2023
Response from KP on Dec 22, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.
The staff was very friendly and helpful. It was very quiet and i was able to get some much needed rest.
Amanda
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
When I arrived I was told there were no pet friendly rooms available. Expedia did not indicate I needed to book a specific pet friendly room. In fact I stayed at the same branded property in Florence SC where that was not an issue. Instead at the Savannah property I was charged extra to use a room I was told was different than type room I booked. I had booked a king suite and that is what I received along w a moldy musty horrible odor. I could barely breathe. The bathroom was in poor condition—visible missing molding around the tub, toilet was yellowed. I was also given a room on the first floor on side of building w the interstate. As a single woman traveling w just my dog I did not feel safe. Really a horrible experience.
Elizabeth
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.
2/10 Terrible
Danielle
Traveled with family and small children, Traveled with pets
There was no one at the desk when we arrived. Then we were told that even though we booked a dog friendly room we would have to pay extra because we were assigned to a floor that pets aren’t allowed. The room we had smelled so bad of mold that I woke up sick. There were stains everywhere. It was overall horrible.
Danielle
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.
10/10 Excellent
Acquilla
Traveled with family
Nov 21, 2023
Acquilla
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Dear Acquilla, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
8/10 Good
Tracy
Nov 12, 2023
Tracy
Stayed 1 night in Nov 2023
Response from KP on Dec 22, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.We hope to see you again soon.
Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Dear Andrew, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Shower was clogged. I had to shower in 3" of water after my wife showered. Sink was slow to drain. Room Carpet was not clean. Lobby had chipped tile and hall was missing base board. Our electric door lock wasn't working either.
Geoffrey
Stayed 1 night in Sep 2023
Response from Ken on Oct 20, 2023
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.
Staff was super friendly and lobby was very clean, the room was fairly clean
Kaitlyn
Stayed 1 night in Oct 2023
Response from Ken on Oct 20, 2023
Dear Kaitlyn,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Key wouldn’t work. Wired incorrectly. Mgr had to come back more than once to assist. Other than that glitch, property and room was very good.
Larry
Stayed 1 night in Oct 2023
Response from Ken on Oct 11, 2023
Dear Larry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Nice hotel suite for a very great price. Quality and quantity!
Carolyn
Stayed 1 night in Oct 2023
Response from KP on Oct 7, 2023
Dear Carolyn,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Only hotel I stay to when I come to visit my family
Acquilla
Stayed 1 night in Sep 2023
Response from KP on Sep 26, 2023
Dear Acquilla,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Savannah North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
Thank you for taking the time to fill out your survey. Your feedback is very important to us. I see that you had a great stay. Thank you for giving us a great score. We you come back this way, we hope you choose us a your hotel.
Thank you for taking the time to fill out your survey. Your feedback is very important to us. I see that you had a great stay. Thank you for giving us a great score. We you come back this way, we hope you choose us a your hotel.
Run down almost poor paint job and border line Motel 8 vibes not a real breakfast either
Jeremie
Stayed 1 night in Aug 2023
Response from Ken on Sep 6, 2023
Thank you for taking the time to fill out your survey. We appreciate your feedback. It helps us to know what we need to work on. We would love for you to come back, once we are fully remodeled. Check out all the improvements we made to our hotel
10/10 Excellent
Jessica
Traveled with family and small children, Traveled with family
Thank you Jessica for staying with us. We appreciate your feedback. Next time you travel this way. We would love to have you stay with us again. Thank you for the excellent score. I will let my team know it will make them happy to know that they are doing a good job.
Thank you very much for staying with us. I really enjoyed meeting you and talking with you. Next time you travel this way stop in again. See our finished renovations.
10/10 Excellent
Jessica
Aug 21, 2023
Jessica
Stayed 1 night in Aug 2023
Response from KP on Sep 14, 2023
Thank you Jessica for staying with us. We appreciate your feedback. Next time you travel this way. We would love to have you stay with us again. Thank you for the excellent score. I will let my team know it will make them happy to know that they are doing a good job.