All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The service at Check in Incredible and the room amazing
Alejandro
Stayed 1 night in May 2024
Response from Manager on May 2, 2024
Hello Alejandro,We are pleased to hear that you enjoyed our exceptional service during check-in and found your room to be amazing. Your feedback motivates us to continue providing a high level of service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Hello Michael,We are overjoyed to hear that you found our staff friendly, the room clean, and enjoyed our breakfast offerings. Your positive feedback is truly appreciated, and we hope to welcome you back in the future.
Hello inessa,We appreciate your positive feedback regarding our clean rooms and comfortable bedding. Your satisfaction is important to us, and we hope to welcome you back for another excellent stay.
The staff was very friendly and helpful. The breakfast was great. The pool didn’t have chairs though.
Aimee
Stayed 2 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Aimee, We appreciate your kind words about our staff and breakfast selection. We take note of your feedback regarding pool chairs for future consideration. Thank you for taking the time to share your experience with us.
Hello Julie,We are pleased to hear that you had a positive interaction with our staff during your stay. If you have any further feedback or comments, please feel free to contact our management team directly. Thank you for choosing our hotel for your accommodation needs.
8/10 Good
Cassandra
Traveled with partner
Apr 26, 2024
Liked: Amenities
Everything was nice n front desk lady was very friendly …the hot tub was right on time
Cassandra
Stayed 2 nights in Apr 2024
Response from Manager on Apr 26, 2024
Hello Cassandra,We are delighted to hear that you found our front desk staff friendly and enjoyed the hot tub during your stay. Your feedback is appreciated, and we hope to welcome you back for another pleasant experience in the future.
Better than expected!!! So clean! Staff very friendly!
Julie
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Julie,We are thrilled to hear that you enjoyed your stay and found our hotel to be clean with friendly staff. Your feedback is truly appreciated. Thank you for choosing our hotel for your accommodation needs.
In a good area close to outlet and close to a lot food places
Annette
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Annette,We are glad to hear you found our hotel located in a convenient area with easy access to nearby outlets and various dining options. It's fantastic you were able to explore the surroundings easily. Should you choose to stay with us again, we hope you'll have an even more enjoyable experience.
6/10 Okay
Gordon
Traveled with partner
Apr 15, 2024
Country Inn and Suites continues to disappoint.
At one time I looked forward to staying at a CI&S.
Sure of a clean modern hotel. No longer.
Gordon
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello Gordon, We're sorry to hear about your recent experience with us. We value your feedback and will share it with our team for improvement. Rest assured, we aspire to provide a positive stay for all our guests in the future.
8/10 Good
Tim
Apr 14, 2024
Tim
Stayed 1 night in Apr 2024
8/10 Good
Robert
Traveled with partner
Apr 13, 2024
Liked: Property conditions & facilities
Convenient
Robert
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Robert,We appreciate your feedback on our hotel's convenient location. We hope you had a pleasant stay and we look forward to welcoming you back in the future.
Hello John,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please feel free to share them with us directly so we can continue to improve our services.
Hello Chris,We are elated to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back again soon for another exceptional stay!
Hello Ruth,We are delighted to hear that you had a positive experience with our team members during your stay. Your kind words will be shared with our staff as encouragement. Thank you for choosing our hotel, and we hope to welcome you back in the future.
Staff were very friendly and helpful
Room was clean
Graham
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Graham,We're delighted to hear you found our staff friendly and helpful during your stay. It's great to know that you found your room clean as well. Should you have any future inquiries or require further assistance, please don't hesitate to reach out to us.
10/10 Excellent
Frank
Traveled with partner
Apr 6, 2024
Liked: Cleanliness, staff & service, amenities
Good service and comfortable beds
Frank
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Frank,We are delighted to hear that you found our service to be up to your standards and that you enjoyed the comfort of our beds. We strive to provide a relaxing and pleasant stay for all our guests. Your feedback is appreciated, and we hope to welcome you back in the future.
8/10 Good
LaVon
Traveled with family and small children
Apr 6, 2024
Liked: Amenities
Nice property and lovely staff.
LaVon
Stayed 2 nights in Apr 2024
Response from Manager on Apr 9, 2024
Hello LaVon,Thank you for highlighting our lovely staff and property. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.
Absolutely enjoyed my stay, from check-in staff to cleaning staff - they were Very accommodating
John
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello John,We appreciate your kind words about our team members and are thrilled to hear that you enjoyed your stay with us. Providing excellent service is our top priority. Your feedback will be shared with the team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
10/10 Excellent
James
Apr 3, 2024
James
Stayed 1 night in Mar 2024
Response from Manager on Apr 25, 2024
Hello James,We are delighted to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back in the future for another memorable visit.
Nice place to stay as it is close to the airport and they have a free shuttle.
Ann Marie
Stayed 1 night in Mar 2024
Response from Manager on Apr 5, 2024
Hello Ann Marie,We're delighted to hear you found our hotel convenient for your travels with our airport proximity and complimentary shuttle service. If there's anything else we can assist you with, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
10/10 Excellent
Paul
Business traveler
Mar 29, 2024
Liked: Cleanliness, staff & service, amenities
Minutes from the airport reasonable pricing
Paul
Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Paul,We appreciate your feedback on our convenient location near the airport and competitive pricing. Should you have any further comments or concerns, please don't hesitate to reach out to our management team directly.
6/10 Okay
John
Mar 27, 2024
John
Stayed 1 night in Mar 2024
Response from Manager on Apr 18, 2024
Hello John, We appreciate you choosing to stay with us. Should you have any feedback to share from your experience, we encourage you to reach out to us directly. We strive to continuously improve for our guests' satisfaction.
Hello Lisa,We appreciate your feedback regarding your room and will share it with our team for review and improvements. Should you have any further comments or concerns, please feel free to contact our management directly. We hope to have the opportunity to welcome you back in the future.
I was awakening by loud noisy people putting down floor tile 6 am in the morning & wouldn't even allow late checkout ! And the boxes of tile pieces in the hallway very unsafe !
michelle
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello michelle, We apologize for any inconvenience caused by the noise disturbance during your stay. Guests are expected to conduct their activities within the designated hours. Your safety is of utmost importance to us, and we will address the matter internally. For any concerns, please reach out to our management team directly. Thank you for bringing this to our attention.
Hello nathaniel,We are delighted to hear that you had a wonderful stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience at our hotel!
Hello Katherine,We're thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay.
8/10 Good
Alexandra
Traveled with partner
Mar 18, 2024
Liked: Cleanliness, staff & service, amenities
Pool was in need of maintenance
Alexandra
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Alexandra, We appreciate your feedback regarding the pool and will address this with our maintenance team for further improvements in the future. Thank you for sharing your experience with us.
Big Room I especially liked the bathroom: toilet right next to the shower which h ad grab bars to slide open the doors.
Anthony
Stayed 3 nights in Mar 2024
Response from Manager on Mar 17, 2024
Hello Anthony,Thank you for sharing your positive feedback! We're pleased to hear you enjoyed the spacious room and the layout of the bathroom. Our team always aims to provide a comfortable and convenient stay for all our guests.
10/10 Excellent
Dawn
Mar 11, 2024
Dawn
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Dawn,We are delighted to hear that you had an excellent stay at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon for another fantastic experience!
Hello Dawn,We're delighted to hear that you found our location quiet and convenient during your stay. Our goal is to provide a peaceful environment and easy access for our guests. If you have any further feedback or assistance needed, please feel free to reach out to our management team directly.
8/10 Good
Janice, Smyrna
Traveled with family
Feb 26, 2024
Liked: Staff & service, amenities
The pool was bone-chilling cold!!
Janice
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Janice, We appreciate your feedback and apologize for any discomfort you experienced. Our team will look into this matter to ensure a more enjoyable experience for our future guests. Thank you for bringing this to our attention.
8/10 Good
Josue
Feb 20, 2024
Josue
Stayed 2 nights in Feb 2024
Response from Manager on Feb 22, 2024
Hello Josue, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
The room was spacious and I loved the shower. So much room. Nice hot water. And I loved not having to step into a bathtub. The staff were super friendly and the bed was pretty comfortable. We ended up staying there the whole week. Worked perfect.
Pam
Stayed 2 nights in Feb 2024
Response from Manager on Feb 14, 2024
Hello Pam, Thank you for your positive review! We're delighted to hear that you enjoyed the spacious room, the shower, and the friendly staff during your week-long stay. We strive to provide a comfortable experience for all our guests. We hope to welcome you back soon for another great stay!
Hello Bradford,Thank you for taking the time to share your experience with us! We are delighted to hear that you had a great stay at our hotel. We strive to provide exceptional service and ensure that our guests have a wonderful time. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable visit.
Wonderful big room. Modern. Unfortunately noisy, Oldside people, people in the hall and slamming doors between 4:30 to 5:30 AM.
Victoria
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Victoria,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We appreciate your kind words about our spacious and modern rooms. We apologize for any inconvenience caused by noise disturbances during your stay. We strive to provide a peaceful environment for our guests but unfortunately, we cannot control the behavior of other guests. We hope you will consider staying with us again in the future.
10/10 Excellent
Robert
Feb 8, 2024
Property was clean and was easy to get to. Enjoyed our 1 night stay there. Would stay there again.
Robert
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Robert,Thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you found our property clean and easily accessible. It's wonderful to know that you enjoyed your one-night stay, and we would be thrilled to welcome you back again in the future.
Everything was perfect until we went take showers and no hot water. Let wayer run on full hot for several minutes. No hot water. Sad.
James
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello James, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered with the hot water during your stay. Our team will investigate the issue to ensure it does not happen in the future. We appreciate your feedback and hope to welcome you back for a flawless stay in the future.
Hello Peter,Thank you for choosing to spend your time with us. We appreciate your positive feedback and are thrilled to hear that you had a great experience during your stay. We hope to welcome you back again in the future for another memorable stay.
2/10 Terrible
Dallas
Feb 3, 2024
Dallas
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Dallas, We apologize for any inconvenience you may have experienced during your stay. We value your feedback and would appreciate it if you could reach out to us directly with more details about your stay so we can address any issues. Your satisfaction is important to us and we hope to have the opportunity to make it up to you in the future.
8/10 Good
Jerry
Feb 1, 2024
Jerry
Stayed 2 nights in Jan 2024
Response from Manager on Mar 22, 2024
Hello Jerry, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
8/10 Good
Molly
Feb 1, 2024
Molly
Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello Molly, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
Hello Connie,We appreciate your kind words about our friendly and helpful staff. Providing exceptional service is our top priority, and we're delighted to hear that we met your expectations. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable stay.
Young man at front desk made sure our stay was pleasant
Ziaire
Stayed 2 nights in Jan 2024
Response from Manager on Jan 30, 2024
Hello Ziaire,Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words about our young man at the front desk who ensured your stay was pleasant. We strive to provide excellent service to all our guests, and we are delighted to hear that we succeeded during your visit. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.
The room accommodations were very nice well put together
Randy
Stayed 1 night in Nov 2023
Response from Manager on Jan 26, 2024
Hello Randy,Thank you for your kind feedback on our well-put-together room accommodations. We take pride in providing a pleasant stay for our guests and are delighted that you found our accommodations to be enjoyable. We appreciate your positive review and hope to welcome you back in the future for another great experience.
8/10 Good
NANCY, Mineral Point
Traveled with partner
Jan 24, 2024
Liked: Staff & service, amenities
Close to airport and shuttle.
Hot Tub was not at all hot.
NANCY
Response from Manager on Jan 25, 2024
Hello NANCY, Thank you for choosing our hotel, and for sharing your feedback. We appreciate your comments regarding the temperature of our hot tub, and apologize for any inconvenience caused. Our team will investigate this matter further to ensure that it is addressed. We hope that this will not deter you from staying with us again in the future.
Hello Darin,Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed your experience, especially our breakfast. We appreciate your feedback and hope to welcome you back again in the future.
8/10 Good
NANCY, Mineral Point
Traveled with partner
Jan 17, 2024
Liked: Cleanliness, staff & service
Staff is helpful. Shuttle to/from airport.
HVAC problematic. Hot Tub was warm but not hot.
NANCY
Stayed 1 night in Jan 2024
Response from Manager on Jan 18, 2024
Hello NANCY, Thank you for your feedback regarding our helpful staff and airport shuttle service. We appreciate your kind words. Regarding the HVAC and hot tub, we apologize for any inconvenience caused. We have taken note of your comments and have shared it with our maintenance team for further evaluation. Your feedback is valuable to us as we continually strive to improve our facilities.
Hello Joe,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.