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Opiniones de Delta Hotels by Marriott Toronto East

3.5 out of 5
Delta Hotels by Marriott Toronto East
2035 Kennedy Rd, Toronto, ON

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 314 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 402 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 164 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 71 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 49 de 1000 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

7.4/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Para mi la ubicación era adecuada porque disponíamos de coche y no necesitábamos estar en el centro de Toronto, ya que no sólo íbamos a estar en downtown. Pero si esa es la única intención y no se dispone de coche, recomendaría buscar algo más céntrico. Muy bien en cuanto a personal y limpieza diaria.
Se hospedó 3 noches en agosto de 2019
Respuesta de Amber A - Guest Relations Manager, el 4 sept. 2019
Thank you for choosing Delta Toronto East, we appreciate your feedback. I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to accommodating you again in the near future.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
creo que la limpieza a la habitación pudo ser mejor
Se hospedó 6 noches en julio de 2019
Respuesta de Amber A - Guest Relations Manager., el 24 jul. 2019
Thank you for choosing Delta Toronto East. We appreciate your feedback and we look forward to accommodating you again in the near future.

2/10 Terrible

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No sirve el internet wn la habitacion pides ayuda y no te pueden solucionar nada
Se hospedó 4 noches en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Agradable lugar y cerca de vía rápida
Nos asignaron una habitación mediana y nos querían cobrar una cama extra a pesar que la había solicitado con antelación aunque finalmente no lo hicieron
Se hospedó 4 noches en diciembre de 2017

8/10 Bueno

CARLOS A

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buen hotel y mejor ubicación
El servicio a clientes dejó que desear. No nos informaron del costo del estacionamiento y el servicio de toallas de la alberca fue pésimo. El hotel es excelente, muy bien ubicado
Se hospedó 2 noches en diciembre de 2017

8/10 Bueno

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en julio de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en agosto de 2020
Respuesta de Amber A - Guest Relations Manager, el 10 ago. 2020
Thank you for choosing Delta Toronto East. We appreciate your feedback! We look forward to another opportunity to accommodate you again in the future.

8/10 Bueno

Mel, Toronto

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything alright with the customer service. When we want something we got it right away.
Se hospedó 14 noches en junio de 2020
Respuesta de Amber A - Guest Relations Manager, el 20 jul. 2020
Thank you for your positive feedback and for choosing Delta Toronto East. I am happy to hear that our service was quick in response that made your stay a comfortable one. Look forward to another opportunity to accommodate you again.

2/10 Terrible

IntrepidTravele, Vancouver

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I have been coming to this hotel for the past 8 years and it’s starting to show it’s age. The walkway from the parkade to the lobby has a funky Miley odour. The same odour was in the closet in my room when I opened the closet door. I found a lot of hair in the carpets and bathroom floor of my room. Overall the room was not clean. Due to covid, I did not get any house cleaning services.
Se hospedó 1 noche en julio de 2020
Respuesta de Amber A - Guest Relations Manager, el 7 jul. 2020
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en junio de 2020
Respuesta de Amber A - Guest Relations Manager, el 1 jul. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. We look forward to accommodating you again in the future.

8/10 Bueno

Sutha

Se hospedó 1 noche en junio de 2020
Respuesta de Amber A - Guest Relations Manager, el 6 jul. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. We look forward to another opportunity to accommodate you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020
Respuesta de Amber A - Guest Relations Manager, el 23 jun. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I am happy to hear that we made your stay a comfortable and pleasant one. Looking forward to another opportunity to accommodate you again in the near future.

2/10 Terrible

Abdul

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worse hotel ever . No air condition work . Come to room 1005 no air condition work . No remote control for the Tv ,!i called front desk then I have to wait for 28 minutes. Then I called again , front desk forgot . Then I have to wait for 29 minutes to fix the air condition .then we have to change to room 1002 . No sorry no apologize
Se hospedó 1 noche en junio de 2020
Respuesta de Amber A - Guest Relations Manager, el 22 jun. 2020
I am sorry to hear that your experience was not up to your expectations and the lack of service you received. Your comments will be shared with the hotel team to ensure that this does not happen again. Thank you again for your feedback and we hope that you give us another opportunity to show you that your unsatisfactory stay was an exception.

8/10 Bueno

Ilyasse Arnia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2020
Respuesta de Amber A - Guest Relations Manager, el 13 jun. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback! I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to another opportunity to accommodate you again in the near future.

8/10 Bueno

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2020
Respuesta de Amber A - Guest Relations Manager, el 2 jun. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I am happy to hear that we made your stay a comfortable and pleasant one! We look forward to another opportunity to accommodate you again in the near future.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2020
Respuesta de Amber A - Guest Relations Manager, el 2 jun. 2020
Thank you for choosing Delta Toronto East, we appreciate your honest feedback. Sorry to hear that we did not meet your expectations. We will review the details of your stay and we hope that you will give us another opportunity to accommodate you again in the near future.

6/10 Aceptable

David

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2020
Respuesta de Amber A - Guest Relations Manager, el 30 may. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I apologize if not everything met our expectations, we will share your feedback with the hotel team to ensure that we are meeting the requirements for a comfortable stay. We look forward to another opportunity to accommodate you again in the near future.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en mayo de 2020
Respuesta de Amber A - Guest Relations Manager, el 30 may. 2020
Thank you for choosing Delta Toronto East, I apologize if we did not meet up to your expectations. We will review all the details of your stay and share any feedback to ensure that we can improve our ways of service.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
construction is going on next to the main building.
Se hospedó 1 noche en mayo de 2020
Respuesta de Amber A - Guest Relations Manager, el 25 may. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. Apologies for the construction however we are still in transition for renovations. I am happy to hear that we made your stay a comfortable one overall. We look forward to another opportunity to accommodate you again in the near future.

10/10 Excelente

Michelle

Se hospedó 1 noche en mayo de 2020
Respuesta de Amber A - Guest Relations Manager, el 27 may. 2020
Thank you for choosing Delta Toronto East, we appreciate your positive feedback! I am happy to hear that we made your stay a comfortable and relaxing one. We look forward to accommodating you again in the near future.

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en mayo de 2020
Respuesta de Amber A - Guest Relations Manager, el 17 may. 2020
Thank you for choosing Delta Toronto East, I am sorry to hear that we have not met up to your expectations. We will review all details of your stay and share any feedback to ensure that we can improve our ways of service. I hope you will give us a chance to by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza
There was no one at the front desk during my check out. Had to wait for more than 15 minutes. The clerk went upstairs somewhere. Didn’t even apologize when he came back.
Se hospedó 1 noche en mayo de 2020
Respuesta de Amber A- Guest Relations Manager, el 10 may. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I apologize for the inconvenient wait at the front desk. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Thank you again for choosing Delta Toronto East and we look forward to another opportunity to accommodate you again in the near future.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good Condition, Good Location, Pleasing atmosphere
Se hospedó 1 noche en abril de 2020
Respuesta de Amber A - Guest Relations Manager, el 26 abr. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback! I am happy to hear that we mad your stay a comfortable and pleasant one. We look forward to another opportunity to accommodate you again in the near future.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The room was dusty and looked like it was not cleaned for weeks. The bathroom was also not cleaned. Very disappointing.
Se hospedó 1 noche en abril de 2020
Respuesta de Amber A - Guest Relations Manager, el 14 abr. 2020
Thank you for your feedback, I am sorry to hear that your expectations were not met with the room conditions. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. We will share your comments with the hotel team to ensure that we can deliver the satisfaction of guest expectations. Thank you for choosing Delta Toronto East and we look forward to another opportunity to accommodate you again in the future.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en marzo de 2020
Respuesta de Amber A - Guest Relations Manager, el 17 mar. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to another opportunity to accommodate you again in the near future.

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en marzo de 2020
Respuesta de Amber A - Guest Relations Manager, el 15 mar. 2020
Thank you for choosing the Delta Toronto East by Marriott. I am sorry to hear that we have not met up to your expectations. We will review all details of your stay and share any feedback to ensure that we can improve our ways of service. I hope you will give us a chance to by staying with us again to show you that your unsatisfactory stay was an exception

4/10 Malo

Kerwin

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Double Charge Poor Experience
well I booked on your site from Toronto, for a Toronto destination, thought it was quoted in Canadian currency, to my surprise it was US. That was a surprise I didn't like. Second, my girlfriend got bitten a few times on her hand, she left after first night, hotel only changed room, next day after checking my credit card, they also charged my credit card for the two nights. They called saying they will reverse charges Overall Poor experience
Se hospedó 2 noches en marzo de 2020
Respuesta de Amber A - Guest Relations Manager, el 12 mar. 2020
Thank you for choosing the Delta Toronto East by Marriott. I am sorry to hear that we have not met up to your expectations. We will review all details of your stay and share any feedback to ensure that we can improve our ways of service. I hope you will give us a chance to by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2020
Respuesta de Amber A - Guest Relations Manager, el 10 mar. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to accommodating you again in the near future.

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
I booked this property for the indoor swimming pool but the chlorine was so strong that it burned my kids skin. They literally had burn rashes all over their bodies. And it would be nice if in winter they would put comforters on the beds it was very cold for us and we kept having to ask for more blankets and the blankets were very thin. The wallpaper was peeling and the window seals were dirty.
Se hospedó 5 noches en marzo de 2020
Respuesta de Amber A - Guest Relations Manager, el 9 mar. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I apologize that not everything met your expectations. We appreciate you bringing this up to our attention your feedback will be shared with the correct departments for further evaluations. Thank you again for choosing Delta Toronto East and we look forward to another opportunity to accommodate you again to show you that your unsatisfactory stay was an exception.

4/10 Malo

Usman

Viaje en grupo
Rude delta
Check in staff was very nice but other staff was rude
Se hospedó 1 noche en marzo de 2020
Respuesta de Amber A - Guest Relations Manager, el 9 mar. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. We strive to create a home away from home feeling and I apologize for the unpleasant experience. Please know that your feedback will be shared with our hotel teams so we can improve and provide a better experience moving forward. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

2/10 Terrible

Cliente verificado

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
old n bad condition inside the room and smells ! poor n slow services to fix the toilet flush and the table lamp....took them 3 hours to send the bell service to help us to change the room and they told me only one bell man worked that day because the other one called in sick...very funny reply ! overcharged customer for the parking garage n dont even know the misc charge for what...actually !
Se hospedó 2 noches en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 4 mar. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and your valued comments will be evaluated further to provide a better experience in the future. We look forward to another opportunity to accomodate you again in the near future to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Meghan

Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 30 abr. 2020
Thank you for choosing Delta Toronto East, we appreciate your positive feedback! I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to accommodating you again in the near future.

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very spacious rooms..Nice city views..Great staff.
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager., el 2 mar. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I am happy to hear that we made your stay a comfortable and pleasant one! We look forward to another opportunity to accommodate you again in the near future.

4/10 Malo

Patricia Dawn

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Give this hotel a pass
This is a very tired hotel in desperate need of a heavy duty renovation. The double beds are too small and hard for two people to sleep in so we had to upgrade to a king suite. My 16 yr old son was forced to sleep on the pull out couch as we now had only one bed in the suite. He didn’t sleep at all that night as the metal support of the frame could be felt through the lumpy, thin mattress. The next day, I asked for for a cot to be brought to our suite as I couldn’t subject my son to another night on the couch. Although the first inclination was to bill me for the cot, cooler heads prevailed and they realized the cot was needed as the pullout couch provided was sub-par. When we tried the cot that night, the springs also could be felt through the old mattress and so we put it on the floor for the remaining 2 nights we were there. My husband slept on the floor and my son in the King sized bed with me as we were there from Vancouver for a sporting event for my son. The cleaning staff were embarrassed in the morning when they can in the tidy up and saw the mattress on the floor. They did acknowledge that the hotel was old and in need of an upgrade. I would not stay at the hotel again until a lot of money was put into it. The staff are helpful and friendly and go out of their way to help make the best of the stay. This is not the quality of room, beds or hotel I would expect of a Delta hotel and I was very disappointed.
Se hospedó 4 noches en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 28 feb. 2020
Thank you for choosing Delta Toronto East and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 Aceptable

Jason

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 25 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to accommodating you again in the near future.

8/10 Bueno

Tabby

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The pool and hot tub was amazing, the brunch options were good but pricey. The room furniture had a little wear and tear.
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 25 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I am happy to hear you enjoyed our pool amenities and joined us in the restaurant. We will share your comments with our committed hotel departments in order to meet our guest expectations. We look forward to another opportunity to accommodate you again in the near future.

10/10 Excelente

Yvonne, Ajax

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The room was great. The pool facilities are fantastic for the kids. My only problem is that it has been under renovation for years. We go there at least twice per year and it has been under renovation forever. I am a little annoyed that they charged me $6.00 for breakfast for a twenty one month baby.
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 25 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your positive feedback. I am happy to hear that you enjoyed our pool amenities, we strive to provide high levels of service and I apologize if the construction caused an unpleasant atmosphere. We will share your comments with our hotel team in order to meet our guest expectations. Looking forward to accommodating you again in the near future.

10/10 Excelente

Ceasar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2020
Respuesta de Amber A - Guest Relations Manager, el 23 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your positive feedback. I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to accommodating you again in the near future.

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was extremely friendly, not just check in staff all hotel staff you interacted with.
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 22 feb. 2020
Thank you for choosing Delta Toronto East and for your positive feedback. I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to another opportunity to accommodate you again in the near future.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 21 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your positive feedback! I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to another opportunity to accommodate you again in the near future.

8/10 Bueno

Ian

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 21 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback! I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to another opportunity to accommodate you again in the near future.

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
The bathrooms need upgrading. Moldy showers. Low ceiling in the shower.
Se hospedó 2 noches en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 21 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I apologize that the room conditions were not up to your expectations. We will share your comments with the hotel team in order to improve the guest experience. We look forward to another opportunity to accommodate you again in the near future to show you that your unsatisfactory stay was an exception.

8/10 Bueno

LC, Toronto

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool was great to entertain the kids. There's also an open space outside of the pool area for the kids to burn off some energy.
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 21 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. I am happy to hear that you and your family enjoyed the pool amenities! We look forward to another opportunity to accommodate you again in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 21 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your positive feedback! I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to another opportunity to accommodate you again in the near future.

6/10 Aceptable

Murthy, Potomac

Le gustó: Limpieza
Nothing uniquely Toronto . My room wash every and clean
Se hospedó 5 noches en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 21 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback! We look forward to another opportunity to accommodate you again in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 21 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback! I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to another opportunity to accommodate you again in the near future.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed btge swimming area and the TW restaurant. The view coukd have been better but was a goud visit .
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 21 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback! I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to another opportunity to accommodate you again in the near future.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Location and front check in both great; parking is disorganized. Bathroom door was very squeaky and flimsy wood.
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager., el 15 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. We will share your comments with the hotel team to ensure that we can continue to meet guest expectations.I am happy to hear that we made your stay a comfortable and pleasant one overall, we look forward to accommodating you again in the near future!

6/10 Aceptable

Joseph

Viaje en grupo
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 15 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your feedback. We are happy to hear that we made your stay a comfortable one. We look forward to accommodating you again in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2020
Respuesta de Amber A - Guest Relations Manager, el 15 feb. 2020
Thank you for choosing Delta Toronto East, we appreciate your positive feedback. I am happy to hear that we made your stay a comfortable and pleasant one. We look forward to accommodating you again in the near future.