Free buffet breakfast

Reviews of Country Inn & Suites by Radisson, Wausau, WI

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 389 out of 679 reviews" "
Rating 8 - Good. 201 out of 679 reviews" "
Rating 6 - Okay. 57 out of 679 reviews" "
Rating 4 - Poor. 23 out of 679 reviews" "
Rating 2 - Terrible. 9 out of 679 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, staff friendly. Check in and out went really well. The Continental Breakfast was good with warm foods, eggs, bacon, French toast etc. I would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Mark, Peterborough

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic stay, great service
Stayed 2 nights in Apr 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and well maintained.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was one of the friendliest motel/hotels we have ever stayed at! The pool and hot tub were crystal clear and very refreshing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay! Clean, friendly place! Nice breakfast, hot tub and pool!
Stayed 1 night in Jan 2024
Response from Andrea, General Manager on Feb 7, 2024
Dear Anonymous,Thank you for your review. We're delighted to hear you enjoyed your time here and that we're delivering on our promise to provide our guests with the best possible stay. We love to get feedback as it fuels our passion for hospitality and we're grateful for having had the opportunity to serve you. Please come back and visit us again.Sincerely,

4/10 Poor

cathy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel we like to stay there when family comes a few times a year but this time I was told that locals are not aloud to stay I have never heard of this rule when I booked it did not say this I spent $500 for two rooms for two night the price was great until I got there and the front desk said we will allow it this time only I are very neat people we leave tips we are appreciate staff and travelers I am a small business owner In this area for 17 years I have Adult Group Homes and believe the community needs support. I am fine with the rules it has never been in forced before. When I booked there was no warnings please do better I felt like I was doing something wrong and I was lucky the allowed to stay I hate to think it was discrimination
Stayed 2 nights in Nov 2023
Response from Andrea, General Manager on Feb 8, 2024
Dear Cathy,Thank you for your review. I apologize as I have tried to reply, but unfortunately they are not going through. I would like to take this time to sincerely apologize for your experience as it is our greatest desire to only ever provide our guests with stays that make them feel welcome and appreciated. And we are grateful for your support as we also seek to support our local community. We hope you may allow us the opportunity to serve you again in the future and provide you with an exceptional stay and service.Thank you,

10/10 Excellent

Walter

Response from GM on Feb 26, 2024
Dear Walter,Thank you for reviewing our hotel. We're delighted to see we achieved our goal of providing you with a clean, comfortable stay that met your needs. We hope to always be your hotel of choice any time you find yourself in the Wausau/Schofield area.Sincerely,AndreaGeneral ManagerCountry Inn & Suites Wausau

6/10 Okay

Lawrence Barton

Liked: Staff & service
Disliked: Cleanliness
Wonderful hot tub, however need to vacuum under sofa and chairs in room and in elevator. Appreciated the layout of the king bed suite with bedroom with a door and separate living room. Also appreciated all the outlets, each side at the head of the bed and just the right location at the desk in the living room, also appropriate nightlight in bathroom.
Stayed 2 nights in Nov 2023
Response from Andrea, General Manager on Dec 15, 2023
Dear Lawrence,Thank you for your review. We greatly appreciate feedback from our guests as it allows us to locate areas of opportunity to improve our services and amenities. And this is a perfect example as your honest feedback has driven us to drill down deeper on our cleaning practices to insure we are always keeping every detail in mind. Thank you again and we hope you are enjoying a great holiday season. Sincerely,

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was only ok. The rest of the hotel was wonderful
Stayed 1 night in Oct 2023
Response from Andrea, General Manager on Dec 15, 2023
Dear Bradley,Thank you for reviewing our hotel. It's wonderful to hear you enjoyed your stay, but it looks like we have room to improve on our breakfast selection. If there were items that you felt were missing or could have been better, I'd love to know more so we can take our breakfast game from ok to awesome!Thank you for your time and for allowing us to serve you.Sincerely,

8/10 Good

David

Stayed 1 night in Oct 2023
Response from Andrea, General Manager on Dec 15, 2023
Dear David,Thank you for your review. I sincerely apologize for my delayed response, but want you to know that we so appreciate your time in reviewing us and for allowing us the opportunity to serve you. We hope to always be your hotel of choice whenever you find yourself in the Wausau/Schofield area.Thank you and have a wonderful holiday season.Sincerely,

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very nice stay. Clean and well kept up. Comfy beds. Would stay here again.
Stayed 1 night in Oct 2023
Response from Country Inn & Suites Wausau General Manager on Oct 18, 2023
Dear Barb,Thank you for reviewing our hotel. It's wonderful to hear your positive feedback which is being shared with our staff to help continue to ignite their passion to be a Home-Away-From-Home for our guests. Please come back and see us any time!Sincerely,

10/10 Excellent

Alan

Stayed 1 night in Oct 2023
Response from Andrea, General Manager on Dec 15, 2023
Dear Alan,Thank you for your review. I sincerely apologize for my delayed response, but am so grateful for your time in reviewing our hotel. We appreciate knowing how we are delivering on our commitment to provide all of our guests with stays that are welcoming, relaxing, comfortable, and clean. We hope you come back to visit us again.Sincerely,

8/10 Good

Lisa, Huxley

Stayed 1 night in Oct 2023
Response from Andrea, General Manager on Dec 15, 2023
Dear Lisa,Thank you for reviewing our hotel. We're delighted by your score, but are always eager to know if there's anything we may be able to do in order to provide you with an even better stay. Please feel free to reach out with any additional feedback if you'd like. We hope the next time you stay with us we can provide you with a stay that exceeds your expectations.Thank you.Sincerely,

8/10 Good

Jeffery

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and close to town.
Stayed 1 night in Sep 2023
Response from Country Inn & Suites Wausau General Manager on Oct 18, 2023
Dear Jeffery,Thank you for your review. We're delighted to hear you enjoyed your stay and we appreciate your feedback as we work continuously to impress all of our guests. We hope to see you again in the future.Sincerely,

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming here. Everyone is also so nice! Its clean, quiet, overall great experience. Will continue to stay here.
Stayed 3 nights in Sep 2023
Response from Country Inn & Suites Wausau General Manager on Sep 23, 2023
Dear Kelly,Thank you for your review. We're delighted to hear you love it here as we love love having you with us. We hope to always be your hotel of choice when in Wausau.Sincerely,

10/10 Excellent

Jeanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was warm and inviting. Great decorations (tastefully done). Very friendly and helpful staff. Would definitely stay again. Great property.
Stayed 2 nights in Sep 2023
Response from Country Inn & Suites Wausau General Manager on Sep 23, 2023
Dear Jeanne,Thank you for reviewing our hotel. We're so happy you enjoyed being here as we take great pride in making our hotel a home away from home for our guests. Please come back and see us again.Sincerely,

10/10 Excellent

Maureen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very glad we picked County Inn & Suites
Everything was great 👍 we will return next year and recommend to family and friends
Stayed 2 nights in Sep 2023
Response from Country Inn & Suites Wausau General Manager on Sep 23, 2023
Dear Maureen,Thank you for reviewing your stay with us and for recommending us. We'll be happy to see you again next year!Sincerely,

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel.
Stayed 2 nights in Sep 2023
Response from Country Inn & Suites Wausau General Manager on Sep 11, 2023
Dear Linda,Thank you for reviewing our hotel. We're please to hear you enjoyed it and we'd love to have you with us again!Sincerely,

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, clean, and plenty of parking. Staff is helpful and friendly.
Stayed 3 nights in Aug 2023
Response from Country Inn & Suites General Manager on Sep 5, 2023
Dear Lori,Thank you for reviewing your stay with us. We're so grateful for having the opportunity to serve you and hope to always be your hotel of choice any time you find yourself in the Wausau/Schofield area.Sincerely,

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I was pleasantly surprised at the location and the lovely property!! Checkin was easy, my room was extremely comfortable and breakfast was delicious. I was a single woman travelling and felt very safe at this hotel. The staff was courteous and checkin was quick.
Stayed 1 night in Aug 2023
Response from Country Inn & Suites General Manager on Sep 5, 2023
Dear Charlene,Thank you for reviewing your stay. We're happy to hear we were able to accommodate your needs and meet or exceed your expectations. Our guests' comfort and safety is always paramount to us and will continue to be. We hope to see you again.Sincerely,

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property.
Stayed 2 nights in Aug 2023
Response from Country Inn & Suites Wausau General Manager on Aug 21, 2023
Dear Sandra,Thank you for reviewing our hotel. We're delighted you enjoyed it here as it is our goal to provide a hotel that is not only clean and inviting, but also relaxing and stress-free space for all of our guests. We hope you come and visit us again soon.Sincerely,

8/10 Good

Emily

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Country Inn & Suites Wausau General Manager on Aug 14, 2023
Dear Emily,Thank you for your review. We're delighted to see that you enjoyed our hotel and we hope to always be your hotel of choice any time you find yourself in the Wausau/Schofield area.Sincerely,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. nice hotel.
Stayed 1 night in Aug 2023
Response from Country Inn & Suites Wausau General Manager on Aug 14, 2023
Dear Karen,Thank you for reviewing our hotel. We greatly appreciate your feedback as we work continuously to provide our valued guests with exceptional stays. We hope to see you again in the future.Sincerely,

10/10 Excellent

Aimee

Stayed 5 nights in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 14, 2023
Dear Aimee,Thank you for your review. It's wonderful to see you enjoyed our hotel. We appreciate your feedback and hope you'll come back and visit us again soon.Sincerely,

10/10 Excellent

Thomas, Beaver Dam

Stayed 1 night in Aug 2023
Response from Country Inn & Suites General Manager on Sep 5, 2023
Dear Thomas,Thank you for your review. It's wonderful to see a great rating as we hope we provided you with a truly exceptional stay. Please come back and visit us again soon.Sincerely,

10/10 Excellent

Jeff

Stayed 1 night in Aug 2023
Response from Country Inn & Suites General Manager on Sep 5, 2023
Dear Jeff,Thank you for reviewing our hotel. We're delighted by your review and appreciate your time in providing it as it reassures us we're on the right track on our mission to provide the very best stays to our guests. We hope to have the opportunity to serve you again in the future.Sincerely,

10/10 Excellent

Dang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 4, 2023
Dear Dang,Thank you for your review. We're delighted you enjoyed your stay and hope to see you again.Sincerely,

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 4, 2023
Dear Brandi,Thank you for your review. We're happy to see you enjoyed our hotel and we hope you'll come back and visit again soon.Sincerely,

10/10 Excellent

thomas, wheeling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 4, 2023
Dear Thomas,Thank you for reviewing our hotel. We're delighted by your rating and hope that we can always be your hotel of choice in the Wausau/Schofield area.Sincerely,

10/10 Excellent

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Rooom was clean, staff was great and breakfast was great and had many choices.
Stayed 1 night in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 4, 2023
Dear Sandy,Thank you for your review and feedback. We greatly appreciate your comments as we work to always provide our valued guests with exceptional service.Sincerely,

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 4, 2023
Dear Michael,Thank you for reviewing our hotel. We're happy to see your positive feedback and hope you'll come and stay with us any time you find yourself in the Wausau/Schofield area.Sincerely,

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Country Inn exceeded my expectations in every category. It's an immaculately clean and well-kept hotel. The staff is endearing. We travel to Wausau once per year - I will definitely be making reservations again!
Stayed 1 night in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 4, 2023
Dear Jesse,Thank you for your feedback and kind words. They will be shared with our staff to inspire them on our mission to continually provide the very best experiences for our wonderful guests. We hope to see you next year!Sincerely,

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 4, 2023
Dear Diane,Thank you for your review. We're delighted to see you enjoyed our hotel and we hope to always provide you with a stay that is clean, relaxing, and comfortable. Please visit us any time!Sincerely,

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive Experience
Staff was friendly, our room was spacious & very clean. Comfortable bed & good breakfast. I will stay at this hotel again.
Stayed 1 night in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 4, 2023
Dear Diane,Thank you for your review and kind feedback. It's wonderful to hear that we are achieving our goals of providing exceptional services and amenities to our valued guests like you and we work hard to always be able to do so.Sincerely,

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Guest had to clean bathroom including very dirty toilet. Another guest banged on door several times and then realized he had wrong room. Broken vending. Loud.
Response from Country Inn & Suites Wausau General Manager on Jul 19, 2023
Dear Jennifer,Thank you for your feedback. We are disappointed to hear about the issues associated with your stay. While a few items were outside of our control, we can understand how they had a negative impact on your overall experience and are very sorry as that does not represent the kind of stay we wish to deliver consistently to our guests. We hope you may give us another opportunity in the future to give you the stay that exceeds your expectations where you can relax and enjoy your time here.Thank you again for bringing this to our attention so we can address and fix these issues.Sincerely,

10/10 Excellent

Brian

Stayed 1 night in Jul 2023
Response from Country Inn & Suites Wausau General Manager on Aug 4, 2023
Dear Brian,Thank you for your review. We're happy to see such an excellent rating as our passion is to make sure each of our guests has a relaxing stay. We hope to always be your hotel of choice.Sincerely,

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to not like about this. Easy check in. Pool and hot tub were nice. Room was clean. Hotel was quiet.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 13, 2023
Dear Shannon,Thank you for your review. We're delighted to hear you enjoyed your time with us and sincerely appreciate having the opportunity to serve you. Your feedback is also appreciated as it helps us on our mission to continually monitor our services and amenities to insure we are providing the best possible experience for our guests. We hope to see you again!Sincerely,

4/10 Poor

Cory

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall hotel was nice. Room was clean. Breakfast was great. Pool area was nice as has lots of natural light. What I didn’t like was room 113. It is adjacent to the laundry. It is so loud in the room because the plumbing is in the wall right next to the beds. And this isn’t your normal washer. It’s the commercial type for the hotel linens. When checking in, the evening staff advised of the laundry but assured it was the last load of the night. It was so no worries. The problem began at 5 AM when it started again and we were trying to sleep. I called the front desk and they said no worries we’ll stop. It stopped for 10 minutes and started up again. I went out to the front desk and asked to please stop as my family was trying to sleep. The lady basically told me to pound sand. They had laundry to do. Long story. Avoid room 113 at all costs!!!
Stayed 1 night in Jun 2023
Response from CIS General Manager on Jul 3, 2023
Dear Cory,Thank you for your review. I sincerely apologize for the issues you faced concerning the laundry. Yes, our Front Desk staff should have stopped laundry and it should certainly never have started as early as it did. That is not our policy. Rest assured, this is being addressed by our hotel management so as to ensure this sort of thing does not occur in the future. I do truly appreciate your honesty as it is from our guests which we learn which areas in which we are excelling and which we need to learn and do better. We do hope we may again have the opportunity to serve you in the future, and not in room 113.Sincerely,

10/10 Excellent

Brian

Stayed 1 night in Jun 2023
Response from Country Inn & Suites Wausau General Manager on Jul 19, 2023
Dear Brian,Thank you for your review. I apologize for my late response, but I am happy to see you enjoyed your stay. We appreciate you taking the time to review our hotel and hope to always be your hotel of choice whenever you find yourself in the Wausau/Schofield area.Sincerely,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for what I was in town for. No negative comments at all.
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 21, 2023
Dear Mark,Thank you for your review. We're delighted to hear you enjoyed your time with us and hope you'll stay with us again the next time you're in the Wausau/Schofield area.Sincerely,

10/10 Excellent

Autumn, OSHKOSH

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we walked in, we were greeted by friendly staff. Check in process was so simple and easy! Pool was the perfect temp, hot tub was so clean, room was wonderful and the bed was the right comfort level. This hotel was close to our friends house we were visiting! We will definitely stay again next time! Keep up the great breakfast too! (My 9yr old son said it was his favorite part!) GREAT JOB COUNTRY INN!!
Stayed 1 night in Jun 2023
Response from General Manager on Jun 21, 2023
Dear Autumn,Thank you for reviewing your stay. It's wonderful to hear how great of a time you all had with us, and we'd be delighted to see you again. Sincerely,

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully managed with friendly and accommodating staff, lovely rooms, and delicious breakfast. My husband and I loved Country Suites and look forward to returning!
Stayed 1 night in May 2023
Response from General Manager on Jun 7, 2023
Dear Michelle,Thank you for your review. We're delighted you enjoyed your stay and so happy to have had the opportunity to provide you with a great experience. We hope to see you again in the future.Sincerely,

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice clean place
Stayed 3 nights in May 2023
Response from General Manager on May 31, 2023
Dear Nathan,Thank you for your review. We are delighted that you enjoyed your time here and hope to see you again in the future!Sincerely,

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and reasonably priced, would definitely stay here again!
Stayed 1 night in May 2023
Response from General Manager on May 31, 2023
Dear Melinda,Thank you for reviewing your stay with us. We're happy to hear you had a great stay and look forward to the next opportunity we get to serve you.Sincerely,

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really tired at the end of another long day driving. Nice to get to a lovely hotel, room on the main floor with all the perks as advertised. Perfect end to a long day
Stayed 1 night in May 2023
Response from General Manager on May 31, 2023
Dear Kathryn,Thank you for your review. I'm glad to hear we were able to provide you an chance to rest and relax after a long day. We understand how important it is to recharge and are happy to have had you with us. Any time you need a room, we'll be right here for you.Sincerely,

10/10 Excellent

EvaJane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2023
Response from General Manager on Apr 24, 2023
Dear EvaJane,Thank you for your review! We’re delighted to see you enjoyed your time with us as much as we enjoyed hosting you. We hope to be your hotel of choice any time you find yourself back in the Wausau/Schofield area.Sincerely,

10/10 Excellent

Darell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice. No complaints.
Stayed 1 night in Apr 2023
Response from Andrea LaFontaine on Apr 18, 2023
Dear Darell,Thank you for your review. We're grateful for your feedback and the opportunity to serve you. Please come back and visit again soon!Sincerely,

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from General Manager on Apr 18, 2023
Dear Mary,Thank you for reviewing your stay with us. We're delighted to hear you enjoyed your time here as much as we enjoyed hosting you. We hope to see you again soon!Sincerely,

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel had no record of our hotels.com confirmation. We had records and written documentation and were able to check in. They were very accommodating but something was wrong on hotels.com's end
Stayed 1 night in Apr 2023
Response from General Manager on Apr 17, 2023
Dear James,Thank you for your review. We sincerely apologize that you experienced a booking issue, but I'm happy to hear our Front Desk staff attended to that quickly and you were able to enjoy your stay with us. We hope to be your hotel of choice whenever you find yourself in our area.Sincerely,

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from General Manager on Apr 13, 2023
Dear Mary,Thank you for reviewing your stay. We're delighted to hear you enjoyed your time with us as much as we enjoyed serving you! We hope to always be your hotel of choice whenever you find yourself back in the Schofield/Wausau area.Sincerely,